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Merge pull request #7752 from MicrosoftDocs/main

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Publish 01/12/2023 3:30 PM PT
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Angela Fleischmann 2023-01-12 16:58:41 -07:00 committed by GitHub
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18
windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md
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@ -23,6 +23,15 @@ You can submit support tickets to Microsoft using the Windows Autopatch admin ce
Support requests are triaged and responded to as they're received.
**To submit a new support request:**
1. Sign into the [Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431) and navigate to the **Tenant administration** menu.
1. In the **Windows Autopatch** section, select **Support requests**.
1. In the **Support requests** section, select **+ New support request**.
1. Enter your question(s) and/or a description of the problem.
1. Review all the information you provided for accuracy.
1. When you're ready, select **Create**.
### Premier and Unified support options
If you have a **Premier** or **Unified** support contract, when you submit a new request, or edit an active support request, you can:
@ -40,15 +49,6 @@ Depending on your support contract, the following severity options are available
| Premier | Severity A, B or C |
| Unified | Critical or non-critical |
**To submit a new support request:**
1. Sign into the [Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431) and navigate to the **Tenant administration** menu.
1. In the **Windows Autopatch** section, select **Support requests**.
1. In the **Support requests** section, select **+ New support request**.
1. Enter your question(s) and/or a description of the problem.
1. Review all the information you provided for accuracy.
1. When you're ready, select **Create**.
## Manage an active support request
The primary contact for the support request will receive email notifications when a case is created, assigned to a service engineer to investigate, and mitigated. If, at any point, you have a question about the case, the best way to get in touch is to reply directly to one of those emails. If we have questions about your request or need more details, we'll email the primary contact listed on the support requests.

2
windows/security/information-protection/encrypted-hard-drive.md
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@ -99,7 +99,7 @@ The AK is the key used to unlock data on the drive. A hash of the key is stored
When a computer with an encrypted hard drive is in a powered-off state, the drive locks automatically. As a computer powers on, the device remains in a locked state and is only unlocked after the AK decrypts the DEK. Once the AK decrypts the DEK, read-write operations can take place on the device.
When writing data to the drive, it passes through an encryption engine before the write operation completes. Likewise, reading data from the drive requires the encryption engine to decrypt the data before passing that data back to the user. If the DEK needs to be changed or erased, the data on the drive doesn't need to be re-encrypted. A new Authentication Key needs to be created and it will re-encrypt the DEK. Once completed, the DEK can now be unlocked using the new AK, and read-writes to the volume can continue.
When writing data to the drive, it passes through an encryption engine before the write operation completes. Likewise, reading data from the drive requires the encryption engine to decrypt the data before passing that data back to the user. If the AK needs to be changed or erased, the data on the drive doesn't need to be re-encrypted. A new Authentication Key needs to be created and it will re-encrypt the DEK. Once completed, the DEK can now be unlocked using the new AK, and read-writes to the volume can continue.
## Reconfiguring encrypted hard drives

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windows/whats-new/whats-new-windows-11-version-22H2.md
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@ -120,3 +120,8 @@ For more information, see [Supported configuration service provider (CSP) polici
Windows 11, version 22H2, includes additional improvements for people with disabilities: system-wide live captions, Focus sessions, voice access, and more natural voices for Narrator. For more information, see [New accessibility features coming to Windows 11](https://blogs.windows.com/windowsexperience/2022/05/10/new-accessibility-features-coming-to-windows-11/) and [How inclusion drives innovation in Windows 11](https://blogs.windows.com/windowsexperience/?p=177554).
For more information, see [Accessibility information for IT professionals](/windows/configuration/windows-10-accessibility-for-itpros).
## High Efficiency Video Coding (HEVC) support
<!--7475101-->
Starting in Windows 11, version 22H2, support for High Efficiency Video Coding (HEVC) is now available. You can play HEVC videos in any video app on your Windows 11 device. HEVC is designed to take advantage of hardware capabilities on some newer devices to support 4K and Ultra HD content.
For devices that don't have hardware support for HEVC videos, software support is provided, but the playback experience might vary based on the video resolution and your devices performance.