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Marty Hernandez Avedon 2020-06-17 18:08:39 -04:00
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windows/security/threat-protection/microsoft-defender-application-guard/md-app-guard-browser-extension.md
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@ -48,14 +48,14 @@ The extension also requires the [Application Guard companion app](https://www.mi
Error message | Cause | Actions Error message | Cause | Actions
-|-|- -|-|-
Application Guard undetermined state | The extension was unable to communicate with the companion app during the last information request. | &bull; Install the [companion app](https://www.microsoft.com/p/windows-defender-application-guard-companion/9n8gnlc8z9c8?activetab=pivot:overviewtab) and reboot</br> &bull; If the companion app is already installed, reboot and see if that resolves the error</br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app</br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser Application Guard undetermined state | The extension was unable to communicate with the companion app during the last information request. | &bull; Install the [companion app](https://www.microsoft.com/p/windows-defender-application-guard-companion/9n8gnlc8z9c8?activetab=pivot:overviewtab) and reboot</br> &bull; If the companion app is already installed, reboot and see if that resolves the error</br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app</br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser
ExceptionThrown | An unexpected exception was thrown. | &bull; [File a bug](aka.ms\wdag-fb) </br> &bull; Retry the operation ExceptionThrown | An unexpected exception was thrown. | &bull; [File a bug](https://aka.ms/wdag-fb) </br> &bull; Retry the operation
Failed to determine if Application Guard is enabled | The extension was able to communicate with the companion app, but the information request failed in the app. | &bull; Restart the browser </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser Failed to determine if Application Guard is enabled | The extension was able to communicate with the companion app, but the information request failed in the app. | &bull; Restart the browser </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser
Launch in WDAG failed with a companion communication error | The extension couldn't talk to the companion app, but was able to at the beginning of the session. This can be caused by the companion app being uninstalled while Chrome was running. | &bull; Make sure the companion app is installed </br> &bull; If the companion app is installed, reboot and see if that resolves the error </br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser Launch in WDAG failed with a companion communication error | The extension couldn't talk to the companion app, but was able to at the beginning of the session. This can be caused by the companion app being uninstalled while Chrome was running. | &bull; Make sure the companion app is installed </br> &bull; If the companion app is installed, reboot and see if that resolves the error </br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser
Main page navigation caught an unexpected error | An unexpected exception was thrown during the main page navigation. | &bull; [File a bug](aka.ms\wdag-fb) </br> &bull; Retry the operation Main page navigation caught an unexpected error | An unexpected exception was thrown during the main page navigation. | &bull; [File a bug](https://aka.ms/wdag-fb) </br> &bull; Retry the operation
Process trust response failed with a companion communication error | The extension couldn't talk to the companion app, but was able to at the beginning of the session. This can be caused by the companion app being uninstalled while Chrome was running.| &bull; Make sure the companion app is installed. </br> &bull; If the companion app is installed, reboot and see if that resolves the error </br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser Process trust response failed with a companion communication error | The extension couldn't talk to the companion app, but was able to at the beginning of the session. This can be caused by the companion app being uninstalled while Chrome was running.| &bull; Make sure the companion app is installed. </br> &bull; If the companion app is installed, reboot and see if that resolves the error </br> &bull; If you still see the error after rebooting, uninstall and re-install the companion app </br> &bull; Check for updates in both the Microsoft store and the respective web store for the affected browser
Protocol out of sync | The extension and native app cannot communicate with each other. This is likely caused by one being updated without supporting the protocol of the other. | Check for updates in both the Microsoft store and the respective web store for the affected browser Protocol out of sync | The extension and native app cannot communicate with each other. This is likely caused by one being updated without supporting the protocol of the other. | Check for updates in both the Microsoft store and the respective web store for the affected browser
Security patch level does not match | Microsoft determined that there was a security issue with either the extension or the companion app, and has issued a mandatory update. | Check for updates in both the Microsoft store and the respective web store for the affected browser Security patch level does not match | Microsoft determined that there was a security issue with either the extension or the companion app, and has issued a mandatory update. | Check for updates in both the Microsoft store and the respective web store for the affected browser
Unexpected response while processing trusted state | The extension was able to communicate with the companion app, but the API failed and a failure response code was sent back to the extension. | &bull; [File a bug](aka.ms\wdag-fb) </br> &bull; Check if Edge is working </br> &bull; Retry the operation Unexpected response while processing trusted state | The extension was able to communicate with the companion app, but the API failed and a failure response code was sent back to the extension. | &bull; [File a bug](https://aka.ms/wdag-fb) </br> &bull; Check if Edge is working </br> &bull; Retry the operation
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