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Update windows-analytics-FAQ-troubleshooting.md

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ImranHabib
2019-08-14 10:13:14 +05:00
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windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
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@ -53,12 +53,12 @@ If you've followed the steps in the [Enrolling devices in Windows Analytics](win
[Exporting large data sets](#exporting-large-data-sets)
### Devices not appearing in Upgrade Readiness
### Devices not appearing in Upgrade Readiness
In Log Analytics, go to **Solutions** and verify that you are subscribed to the Windows Analytics solutions you intend to use.
Even though devices can take 2-3 days after enrollment to show up due to latency in the system, you can now verify the status of your devices within a few hours of running the deployment script as described in [You can now check on the status of your computers within hours of running the deployment script](https://techcommunity.microsoft.com/t5/Windows-Analytics-Blog/You-can-now-check-on-the-status-of-your-computers-within-hours/ba-p/187213) on the Tech Community Blog.
>[!NOTE]
> If you generate the status report and get an error message saying "Sorry! We’re not recognizing your Commercial Id, See[Enrolling devices in Windows Analytics.](https://docs.microsoft.com/windows/deployment/update/windows-analytics-get-started)
@ -230,9 +230,7 @@ We have identified an incompatibility between AbnormalShutdownCount and the Limi
### Disable Upgrade Readiness
If you want to stop using Upgrade Readiness and stop sending diagnostic data to Microsoft, follow these steps:
1. Unsubscribe from the Upgrade Readiness solution in Azure Portal. In Azure Portal, go to **Settings** > **Connected Sources** > **Windows Telemetry** and choose the **Unsubscribe** option.
If you want to stop using Upgrade Readiness and stop sending diagnostic data to Microsoft, follow these steps:
1. Delete the Upgrade Readiness Solution in Log Analytics Workspace. In Log Analytics Workspace, go to **Solutions > Compatibility Assessment > Delete**