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title: Windows kiosks and restricted user experiences
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title: Windows Single-App and Multi-App Kiosk Configuration Options Overview
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description: Learn about the options available in Windows to configure kiosks and restricted user experiences.
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description: Learn how to configure Windows kiosks with single-app and multi-app options for a secure and enhanced user experience.
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ms.topic: overview
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ms.topic: overview
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ms.date: 10/31/2024
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ms.date: 10/31/2024
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# Windows kiosks and restricted user experiences
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# Windows Kiosks Configuration Options Overview
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Organizations are constantly seeking ways to streamline operations, improve customer service, and enhance productivity. One effective solution is the deployment of kiosk devices. These specialized devices offer a range of benefits that can significantly impact an organization's efficiency and success. For example:
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Organizations are constantly seeking ways to streamline operations, improve customer service, and enhance productivity. One effective solution is the deployment of kiosk devices. These specialized devices offer a range of benefits that can significantly impact an organization's efficiency and success. For example:
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- Cost-effective customer service: kiosks allow organizations to provide essential services without the need for dedicated staff. Whether it's checking in at a hotel, ordering food at a restaurant, or printing boarding passes at an airport, kiosks reduce labor costs while maintaining service quality. Customers appreciate the convenience of self-service options, leading to higher satisfaction levels
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- **Cost-effective customer service**: kiosks allow organizations to provide essential services without the need for dedicated staff. Whether it's checking in at a hotel, ordering food at a restaurant, or printing boarding passes at an airport, kiosks reduce labor costs while maintaining service quality. Customers appreciate the convenience of self-service options, leading to higher satisfaction levels
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- Reduced wait times: long queues and wait times frustrate customers and staff members. Kiosks expedite processes by allowing users to complete tasks independently. Whether it's paying bills, renewing memberships, or accessing information, kiosks empower users to get things done swiftly
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- **Reduced wait times**: long queues and wait times frustrate customers and staff members. Kiosks expedite processes by allowing users to complete tasks independently. Whether it's paying bills, renewing memberships, or accessing information, kiosks empower users to get things done swiftly
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- Consistent brand experience: kiosks ensure a uniform brand experience across different locations. Whether in retail stores, schools, airports, or healthcare facilities, the interface remains consistent. Brand consistency builds trust and reinforces the organization's image
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- **Consistent brand experience**: kiosks ensure a uniform brand experience across different locations. Whether in retail stores, schools, airports, or healthcare facilities, the interface remains consistent. Brand consistency builds trust and reinforces the organization's image
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- Customization and flexibility: kiosks can be tailored to specific needs. From touchscreens to barcode scanners, organizations choose features that align with their goals. Whether it's self-checkout, wayfinding, or interactive product catalogs, kiosks adapt to diverse requirements
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- **Customization and flexibility**: kiosks can be tailored to specific needs. From touchscreens to barcode scanners, organizations choose features that align with their goals. Whether it's self-checkout, wayfinding, or interactive product catalogs, kiosks adapt to diverse requirements
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Windows offers two different options for public or specialized use:
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Windows offers two options for public or specialized use:
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:::row:::
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:::row:::
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:::column span="1":::
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:::column span="1":::
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:::image type="content" source="images/kiosk.png" alt-text="Icon representing a kiosk." border="false":::
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:::image type="content" source="images/kiosk.png" alt-text="Icon representing a kiosk." border="false":::
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:::column-end:::
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:::column-end:::
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:::column span="3":::
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:::column span="3":::
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#### Kiosk experience
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#### Kiosk
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:::column-end:::
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:::column-end:::
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This option runs a single application in full screen, and people using the device can only use that app. When the designated kiosk account signs in, the kiosk app launches automatically. This option is sometimes referred to as *single-app kiosk*.
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This option runs a single application in full screen, and people using the device can only use that app. When the designated kiosk account signs in, the kiosk app launches automatically. This option is sometimes referred to as *single-app kiosk*.
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Windows offers two different features to configure a kiosk experience:
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Windows has two features to configure a single-app kiosk:
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- **Assigned Access**: used to execute a single Universal Windows Platform (UWP) app or Microsoft Edge in full screen above the lock screen. When the kiosk account signs in, the kiosk app launches automatically. If the UWP app is closed, it automatically restarts
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- **Assigned Access**: used to execute a single Universal Windows Platform (UWP) app or Microsoft Edge in full screen above the lock screen. When the kiosk account signs in, the kiosk app launches automatically. If the UWP app is closed, it automatically restarts
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- **Shell Launcher**: used to configure a device to execute a Windows desktop application as the user interface. The application that you specify replaces the default Windows shell (`Explorer.exe`) that usually runs when a user signs in. This type of single-app kiosk doesn't run above the lock screen
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- **Shell Launcher**: used to configure a device to execute a Windows desktop application as the user interface. The application that you specify replaces the default Windows shell (`Explorer.exe`) that usually runs when a user signs in. This type of single-app kiosk doesn't run above the lock screen
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:::image type="content" source="images/restricted-user-experience.png" alt-text="Icon representing a restricted user experience." border="false":::
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:::image type="content" source="images/restricted-user-experience.png" alt-text="Icon representing a restricted user experience." border="false":::
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:::column span="3":::
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#### Restricted user experience
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#### Restricted user experience (multi-app kiosk)
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@ -56,7 +56,25 @@ When you're considering a kiosk or restricted user experience, you need to choos
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| **🔲** | *How many apps?* <br>The number of apps determines the experience to build: **kiosk** or **restricted user experience**.|
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| **🔲** | *How many apps?* <br>The number of apps determines the experience to build: **kiosk** or **restricted user experience**.|
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| **🔲** | *Desktop experience or custom?* <br>If your users require access to the desktop with a custom Start menu, then you can build a **restricted user experience** with **Assigned Access**. If your users require access to multiple applications but with a custom user interface, then you should use **Shell Launcher**.|
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| **🔲** | *Desktop experience or custom?* <br>If your users require access to the desktop with a custom Start menu, then you can build a **restricted user experience** with **Assigned Access**. If your users require access to multiple applications but with a custom user interface, then you should use **Shell Launcher**.|
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| **🔲** | *In single-app scenario, which type of app will your kiosk run?* <br>If the kiosk requires a Universal Windows Platform (UWP) app or Microsoft Edge, you can build a **kiosk experience** with **Assigned Access**. If the kiosk requires a desktop app, you can build a **kiosk experience** with **Shell Launcher**.|
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| **🔲** | *In single-app scenario, which type of app will your kiosk run?* <br>If the kiosk requires a Universal Windows Platform (UWP) app or Microsoft Edge, you can build a **kiosk experience** with **Assigned Access**. If the kiosk requires a desktop app, you can build a **kiosk experience** with **Shell Launcher**.|
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| **🔲** | *Which edition of Windows client will the kiosk run?"* <br>**Assigned Access** is supported on Windows Pro and Enterprise/Education. **Shell Launcher** is only supported on Windows Enterprise and Education editions.|
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| **🔲** | *Which edition of Windows client will the kiosk run?* <br>**Assigned Access** is supported on Windows Pro and Enterprise/Education. **Shell Launcher** is only supported on Windows Enterprise and Education editions.|
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| **🔲** | *Which type of user account will be the kiosk account?* <br>The kiosk account can be a local standard user account, a domain account, or a Microsoft Entra ID account, depending on the method that you use to configure the kiosk. If you require users to sign in and authenticate on the kiosk, you should use an Assigned Access multi-app kiosk configuration. The Assigned Access single-app kiosk configuration doesn't require users to sign in to the kiosk, although they can sign in to the kiosk app if you select an app that has a sign-in method.|
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> [!TIP]
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>
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> A benefit of using an Assigned Access kiosk mode is that a [set of policy settings](../assigned-access/policy-settings.md) are automatically applied to the device to optimize the lock-down experience. Shell Launcher doesn't have any default lockdown policies.
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## Microsoft Edge Kiosk Mode
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You can use Microsoft Edge kiosk mode to create an Assigned Access single-app or multi-app kiosk experience.
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[Microsoft Edge kiosk mode](/deployedge/microsoft-edge-configure-kiosk-mode) offers two lockdown experiences of the browser to create, manage, and provide the best experience for your customers. The following lockdown experiences are available:
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- Digital/Interactive Signage experience: Displays a specific site in full-screen mode
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- Public-Browsing experience: Runs a limited multi-tab version of Microsoft Edge
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Both experiences run a Microsoft Edge InPrivate session, which protects user data.
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To learn more, see [Microsoft Edge kiosk mode](/deployedge/microsoft-edge-configure-kiosk-mode).
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## Next steps
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## Next steps
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@ -70,5 +88,5 @@ Learn more about the options available to configure kiosks and restricted user e
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If you're ready to try out the options available to configure kiosks and restricted user experiences, check out the following quickstarts:
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If you're ready to try out the options available to configure kiosks and restricted user experiences, check out the following quickstarts:
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- [Quickstart: configure a kiosk with Assigned Access](../assigned-access/quickstart-kiosk.md)
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- [Quickstart: configure a kiosk with Assigned Access](../assigned-access/quickstart-kiosk.md)
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- [Quickstart: configure a kiosk experience with Shell Launcher](../shell-launcher/quickstart-kiosk.md)
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- [Quickstart: configure a kiosk with Shell Launcher](../shell-launcher/quickstart-kiosk.md)
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- [Quickstart: configure a restricted user experience with Assigned Access](../assigned-access/quickstart-restricted-user-experience.md)
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- [Quickstart: configure a restricted user experience with Assigned Access](../assigned-access/quickstart-restricted-user-experience.md)
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@ -1,9 +1,9 @@
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items:
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items:
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- name: Overview
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- name: Overview
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href: index.md
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href: index.md
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- name: 🔴 Kiosk mode
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- name: 🔴 Kiosk mode (merged to Overview doc ↖️)
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href: kiosk-mode.md
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href: kiosk-mode.md
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- name: 🔴 Browser
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- name: 🔴 Browser (merged to Overview doc ↖️)
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href: browser-support.md
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href: browser-support.md
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- name: Assigned Access
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- name: Assigned Access
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href: ../assigned-access/toc.yml
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href: ../assigned-access/toc.yml
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