From d9349086ba8b3d3ff3cdf29f3211c217a2d44d34 Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Fri, 27 Dec 2019 10:31:45 -0800 Subject: [PATCH] Edits --- .../troubleshoot-event-id-41-restart.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/windows/client-management/troubleshoot-event-id-41-restart.md b/windows/client-management/troubleshoot-event-id-41-restart.md index 6ebfafc0fd..ac4cc1afbc 100644 --- a/windows/client-management/troubleshoot-event-id-41-restart.md +++ b/windows/client-management/troubleshoot-event-id-41-restart.md @@ -3,7 +3,7 @@ title: Advanced troubleshooting for Event ID 41 "The system has rebooted without description: Describes the circumstances that cause a computer to generate Event ID 41, and provides guidance for troubleshooting the issue author: Teresa-Motiv ms.author: v-tea -ms.date: 12/26/2019 +ms.date: 12/27/2019 ms.prod: w10 ms.topic: article ms.custom: @@ -11,7 +11,7 @@ ms.custom: - CSSTroubleshooting audience: ITPro ms.localizationpriority: medium -keywords: +keywords: event id 41, reboot, restart, stop error, bug check code manager: kaushika --- @@ -45,7 +45,7 @@ By itself, Event ID 41 might not contain sufficient information to explicitly de - [Scenario 1](#scen1): The computer restarts because of a Stop error, and Event ID 41 contains a bug check code - [Scenario 2](#scen2): The computer restarts because you pressed and held the power button -- [Scenario 3](#scen2): The computer is unresponsive or randomly restarts, and Event ID 41 is missing or lists error code values of zero +- [Scenario 3](#scen3): The computer is unresponsive or randomly restarts, and Event ID 41 is missing or lists error code values of zero ### Scenario 1: The computer restarts because of a Stop error, and Event ID 41 contains a bug check code @@ -111,7 +111,7 @@ Typically, the symptoms that this scenario describes indicate a hardware problem - **Disable overclocking**. If the computer has overclocking enabled, disable it. Verify whether the issue occurs when the system runs at the correct speed. - **Check the memory**. Use a memory checker to verify the memory health and configuration. Verify that each memory chip is the same speed and that it is configured correctly in the system. - **Check the power supply**. Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently. If the computer logged Event ID 41 because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. -- **Overheating**. Examine the internal temperature of the hardware to verify that the system is not overheating. +- **Check for overheating**. Examine the internal temperature of the hardware to verify that the system is not overheating. If you perform these checks and still cannot isolate the problem, set the system to its default configuration and verify whether the issue still occurs. @@ -120,4 +120,4 @@ If you perform these checks and still cannot isolate the problem, set the system > > 1. Right-click **My Computer**, then select **Properties** > **Advanced system settings** > **Advanced**. > 1. In the **Startup and Recovery** section, select **Settings**. -> 1. Clear the **Automatically restart** checkbox. +> 1. Clear the **Automatically restart** check box.