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Updated R&R article

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tiaraquan 2023-07-28 12:36:31 -07:00
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2
windows/deployment/windows-autopatch/deploy/windows-autopatch-groups-manage-autopatch-groups.md
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@ -170,7 +170,7 @@ Device conflict across different deployment rings in different Autopatch groups
| ----- | ----- | | ----- | ----- |
| You, the IT admin at Contoso Ltd., are using several Custom Autopatch groups. While navigating through devices in the Windows Autopatch Devices blade (**Not ready** tab), you notice that the same device is part of different deployment rings across several different Custom Autopatch groups. | You must resolve this conflict.<p>Autopatch groups informs you about the device conflict in the **Devices** > **Not ready** tab. You’re required to manually indicate which of the existing Custom Autopatch groups the device should exclusively belong to.</p> | | You, the IT admin at Contoso Ltd., are using several Custom Autopatch groups. While navigating through devices in the Windows Autopatch Devices blade (**Not ready** tab), you notice that the same device is part of different deployment rings across several different Custom Autopatch groups. | You must resolve this conflict.<p>Autopatch groups informs you about the device conflict in the **Devices** > **Not ready** tab. You’re required to manually indicate which of the existing Custom Autopatch groups the device should exclusively belong to.</p> |
#### Device conflict prior device registration #### Device conflict prior to device registration
When you create or edit the Custom or Default Autopatch group, Windows Autopatch checks if the devices that are part of the Azure AD groups, used in Autopatch groups’ deployment rings, are registered with the service. When you create or edit the Custom or Default Autopatch group, Windows Autopatch checks if the devices that are part of the Azure AD groups, used in Autopatch groups’ deployment rings, are registered with the service.

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windows/deployment/windows-autopatch/operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md
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@ -17,7 +17,7 @@ ms.collection:
# Windows quality and feature update reports overview # Windows quality and feature update reports overview
## Windows quality reports ## Windows quality update reports
The Windows quality reports provide you with information about: The Windows quality reports provide you with information about:

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windows/deployment/windows-autopatch/overview/windows-autopatch-roles-responsibilities.md
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@ -1,7 +1,7 @@
--- ---
title: Roles and responsibilities title: Roles and responsibilities
description: This article describes the roles and responsibilities provided by Windows Autopatch and what the customer must do description: This article describes the roles and responsibilities provided by Windows Autopatch and what the customer must do
ms.date: 07/25/2023 ms.date: 07/28/2023
ms.prod: windows-client ms.prod: windows-client
ms.technology: itpro-updates ms.technology: itpro-updates
ms.topic: conceptual ms.topic: conceptual
@ -28,13 +28,14 @@ This article outlines your responsibilities and Windows Autopatch's responsibili
| Task | Your responsibility | Windows Autopatch | | Task | Your responsibility | Windows Autopatch |
| ----- | :-----: | :-----: | | ----- | :-----: | :-----: |
| Review the [prerequisites](../prepare/windows-autopatch-prerequisites.md) | :heavy_check_mark: | :x: | | Review the [prerequisites](../prepare/windows-autopatch-prerequisites.md) | :heavy_check_mark: | :x: |
| Review the [FAQ](../overview/windows-autopatch-faq.yml) | :heavy_check_mark: | :x: |
| [Review the service data platform and privacy compliance details](../overview/windows-autopatch-privacy.md) | :heavy_check_mark: | :x: | | [Review the service data platform and privacy compliance details](../overview/windows-autopatch-privacy.md) | :heavy_check_mark: | :x: |
| Ensure device [prerequisites](../prepare/windows-autopatch-prerequisites.md) are met and in place prior to enrollment | :heavy_check_mark: | :x: | | Ensure device [prerequisites](../prepare/windows-autopatch-prerequisites.md) are met and in place prior to enrollment | :heavy_check_mark: | :x: |
| Ensure [infrastructure and environment prerequisites](../prepare/windows-autopatch-configure-network.md) are met and in place prior to enrollment | :heavy_check_mark: | :x: | | Ensure [infrastructure and environment prerequisites](../prepare/windows-autopatch-configure-network.md) are met and in place prior to enrollment | :heavy_check_mark: | :x: |
| Prepare to remove your devices from existing unsupported [Windows update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies | :heavy_check_mark: | :x: | | Prepare to remove your devices from existing unsupported [Windows update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies | :heavy_check_mark: | :x: |
| [Configure required network endpoints](../prepare/windows-autopatch-configure-network.md#required-microsoft-product-endpoints) | :heavy_check_mark: | :x: | | [Configure required network endpoints](../prepare/windows-autopatch-configure-network.md#required-microsoft-product-endpoints) | :heavy_check_mark: | :x: |
| [Fix issues identified by the Readiness assessment tool](../prepare/windows-autopatch-fix-issues.md) | :heavy_check_mark: | :x: | | [Enroll tenant into the Windows Autopatch service](../prepare/windows-autopatch-enroll-tenant.md)<ul><li>[Fix issues identified by the Readiness assessment tool](../prepare/windows-autopatch-fix-issues.md)</li><li>If required, [submit a tenant enrollment support request](../prepare/windows-autopatch-enrollment-support-request.md)</li></ul> | :heavy_check_mark: | :x: |
| [Enroll tenant into the Windows Autopatch service](../prepare/windows-autopatch-enroll-tenant.md) | :heavy_check_mark: | :x: | | [Manage and respond to tenant enrollment support requests](../prepare/windows-autopatch-enrollment-support-request.md) | :x: | :heavy_check_mark: |
| Identify stakeholders for deployment communications | :heavy_check_mark: | :x: | | Identify stakeholders for deployment communications | :heavy_check_mark: | :x: |
## Deploy ## Deploy
@ -43,20 +44,18 @@ This article outlines your responsibilities and Windows Autopatch's responsibili
| ----- | :-----: | :-----: | | ----- | :-----: | :-----: |
| [Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md) in Microsoft Intune | :heavy_check_mark: | :x: | | [Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md) in Microsoft Intune | :heavy_check_mark: | :x: |
| [Deploy and configure Windows Autopatch service configuration](../references/windows-autopatch-changes-to-tenant.md) | :x: | :heavy_check_mark: | | [Deploy and configure Windows Autopatch service configuration](../references/windows-autopatch-changes-to-tenant.md) | :x: | :heavy_check_mark: |
| Educate users on the Windows Autopatch end user update experience<ul><li>[Windows quality update end user experience](../operate/windows-autopatch-windows-quality-update-end-user-exp.md)</li><li>[Windows feature update end user experience](../operate/windows-autopatch-windows-feature-update-end-user-exp.md)</li><li>[Microsoft 365 Apps for enterprise end user experience](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#end-user-experience)</li><li>[Microsoft Teams end user experience](../operate/windows-autopatch-teams.md#end-user-experience)</li></ul> | :heavy_check_mark: | :x: | | Educate users on the Windows Autopatch end user update experience<ul><li>[Windows quality update end user experience](../operate/windows-autopatch-groups-windows-quality-update-end-user-exp.md)</li><li>[Windows feature update end user experience](../operate/windows-autopatch-groups-manage-windows-feature-update-release.md)</li><li>[Microsoft 365 Apps for enterprise end user experience](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#end-user-experience)</li><li>[Microsoft Edge end user experience](../operate/windows-autopatch-edge.md)</li><li>[Microsoft Teams end user experience](../operate/windows-autopatch-teams.md#end-user-experience)</li></ul> | :heavy_check_mark: | :x: |
| Remove your devices from existing unsupported [Windows update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies | :heavy_check_mark: | :x: | | Review network optimization<ul><li>[Prepare your network](../prepare/windows-autopatch-configure-network.md)</li><li>[Delivery Optimization](../prepare/windows-autopatch-configure-network.md#delivery-optimization) | :heavy_check_mark: | :x: |
| [Turn on or off expedited Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#expedited-releases) | :heavy_check_mark: | :x: | | Review existing configurations<ul><li>Remove your devices from existing unsupported [Windows Update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies</li></ul>| :heavy_check_mark: | :x: |
| [Allow or block Microsoft 365 Apps for enterprise updates](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#allow-or-block-microsoft-365-app-updates) | :heavy_check_mark: | :x: | | Confirm your update service needs and configure your workloads<ul><li>[Turn on or off expedited Windows quality updates](../operate/windows-autopatch-groups-windows-quality-update-overview.md#expedited-releases)</li><li>[Allow or block Microsoft 365 Apps for enterprise updates](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#allow-or-block-microsoft-365-app-updates)</li><li>[Manage driver and firmware updates](../operate/windows-autopatch-manage-driver-and-firmware-updates.md)</li><li>[Customize Windows Update settings](../operate/windows-autopatch-windows-update.md)</li><li>Decide your [Windows feature update versions(s)](../operate/windows-autopatch-groups-windows-feature-update-overview.md)</li></ul>| :heavy_check_mark: | :x: |
| [Manage driver and firmware updates](../operate/windows-autopatch-manage-driver-and-firmware-updates.md) | :heavy_check_mark: | :x: | | [Consider your Autopatch groups distribution](../deploy/windows-autopatch-groups-overview.md)<ul><li>[Default Autopatch group](../deploy/windows-autopatch-groups-overview.md#about-the-default-autopatch-group)</li><li>[Custom Autopatch group](../deploy/windows-autopatch-groups-overview.md#about-custom-autopatch-groups)</li></ul> | :heavy_check_mark: | :x: |
| [Customize Windows Update settings](../operate/windows-autopatch-windows-update.md) | :heavy_check_mark: | :x: | | [Register devices](../deploy/windows-autopatch-register-devices.md)<ul><li>[Review your device registration options](../deploy/windows-autopatch-device-registration-overview.md)</li><li>[Register your first devices](../deploy/windows-autopatch-register-devices.md) | :heavy_check_mark: | :x: |
| [Register devices/add devices to the Windows Autopatch Device Registration group](../deploy/windows-autopatch-register-devices.md) | :heavy_check_mark: | :x: |
| [Run the pre-registration device readiness checks](../deploy/windows-autopatch-register-devices.md#about-the-registered-not-ready-and-not-registered-tabs) | :x: | :heavy_check_mark: | | [Run the pre-registration device readiness checks](../deploy/windows-autopatch-register-devices.md#about-the-registered-not-ready-and-not-registered-tabs) | :x: | :heavy_check_mark: |
| [Automatically assign devices to First, Fast & Broad deployment rings at device registration](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :x: | :heavy_check_mark: | | Automatically assign devices to deployment rings at device registration<ul><li>[Default Windows Autopatch group deployment rings](../deploy/windows-autopatch-groups-overview.md#about-the-default-autopatch-group)</li><li>[Custom Windows Autopatch group deployment rings](../deploy/windows-autopatch-groups-overview.md#about-custom-autopatch-groups)</li></ul>| :x: | :heavy_check_mark: |
| [Manually override device assignments to First, Fast & Broad deployment rings](../operate/windows-autopatch-update-management.md#moving-devices-in-between-deployment-rings) | :heavy_check_mark: | :x: | | Remediate registration issues<ul><li>[For devices displayed in the **Not ready** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade)</li><li>[For devices displayed in the **Not registered** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade)</li></ul> | :heavy_check_mark: | :x: |
| [Remediate devices displayed in the **Not ready** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: |
| [Remediate devices displayed in the **Not registered** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: |
| [Populate the Test deployment ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: | | [Populate the Test deployment ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: |
| [Ensure devices are only present in one deployment ring](../operate/windows-autopatch-update-management.md#automated-deployment-ring-remediation-functions) | :x: | :heavy_check_mark: | | [Manually override device assignments to deployment rings](../operate/windows-autopatch-update-management.md#moving-devices-in-between-deployment-rings) | :heavy_check_mark: | :x: |
| Review device conflict scenarios<ul><li>[Device conflict in deployment rings within an Autopatch group](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#device-conflict-in-deployment-rings-within-an-autopatch-group)</li><li>[Device conflict across different Autopatch groups](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#device-conflict-across-different-autopatch-groups)</li></ul> | :heavy_check_mark: | :x: |
| Communicate to end-users, help desk and stakeholders | :heavy_check_mark: | :x: | | Communicate to end-users, help desk and stakeholders | :heavy_check_mark: | :x: |
## Operate ## Operate
@ -65,36 +64,36 @@ This article outlines your responsibilities and Windows Autopatch's responsibili
| ----- | :-----: | :-----: | | ----- | :-----: | :-----: |
| [Maintain contacts in the Microsoft Intune admin center](../deploy/windows-autopatch-admin-contacts.md) | :heavy_check_mark: | :x: | | [Maintain contacts in the Microsoft Intune admin center](../deploy/windows-autopatch-admin-contacts.md) | :heavy_check_mark: | :x: |
| [Maintain and manage the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :x: | :heavy_check_mark: | | [Maintain and manage the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :x: | :heavy_check_mark: |
| [Maintain customer configuration to align with the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :heavy_check_mark: | :x: | | [Maintain customer configuration to align with the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :heavy_check_mark: | :x: |
| [Run on-going checks to ensure devices are only present in one deployment ring](../operate/windows-autopatch-update-management.md#automated-deployment-ring-remediation-functions) | :x: | :heavy_check_mark: | | Resolve service remediated device conflict scenarios<ul><li>[Device conflict in deployment rings within an Autopatch group](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#device-conflict-in-deployment-rings-within-an-autopatch-group)</li><li>[Default to Custom Autopatch group device conflict](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#default-to-custom-autopatch-group-device-conflict)</li></ul> | :x: | :heavy_check_mark: |
| [Maintain the Test deployment ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: | | Resolve remediated device conflict scenarios<ul><li>[Custom to Custom Autopatch group device conflict](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#custom-to-custom-autopatch-group-device-conflict)</li><li>[Device conflict prior to device registration](../deploy/windows-autopatch-groups-manage-autopatch-groups.md#device-conflict-prior-to-device-registration)</li></ul> | :heavy_check_mark: | :x: |
| Monitor [Windows update signals](../operate/windows-autopatch-windows-quality-update-signals.md) for safe update release | :x: | :heavy_check_mark: | | Maintain the Test and Last deployment ring membership<ul><li>[Default Windows Autopatch deployment rings](../deploy/windows-autopatch-groups-overview.md#about-the-default-autopatch-group)</li><li>[Custom Windows Autopatch group deployment rings](../deploy/windows-autopatch-groups-overview.md#about-custom-autopatch-groups)</li></ul> | :heavy_check_mark: | :x: |
| Test specific [business update scenarios](../operate/windows-autopatch-windows-quality-update-signals.md) | :heavy_check_mark: | :x: | | Monitor [Windows update signals](../operate/windows-autopatch-groups-windows-quality-update-signals.md) for safe update release<ul><li>[Pre-release signals](../operate/windows-autopatch-groups-windows-quality-update-signals.md#pre-release-signals)</li><li>[Early signals](../operate/windows-autopatch-groups-windows-quality-update-signals.md#early-signals)</li><li>[Device reliability signals](../operate/windows-autopatch-groups-windows-quality-update-signals.md#device-reliability-signals)</li></ul> | :x: | :heavy_check_mark: |
| [Manage driver and firmware updates](../operate/windows-autopatch-manage-driver-and-firmware-updates.md) | :heavy_check_mark: | :x: | | Test specific [business update scenarios](../operate/windows-autopatch-groups-windows-quality-update-signals.md) | :heavy_check_mark: | :x: |
| [Customize Windows Update settings](../operate/windows-autopatch-windows-update.md) | :heavy_check_mark: | :x: | | [Define and implement service default release schedule](../operate/windows-autopatch-groups-windows-quality-update-overview.md) | :x: | :heavy_check_mark: |
| [Define and implement service default release schedule](../operate/windows-autopatch-windows-quality-update-overview.md) | :x: | :heavy_check_mark: | | Maintain your workload configuration and custom release schedule<ul><li>[Manage driver and firmware updates](../operate/windows-autopatch-manage-driver-and-firmware-updates.md)</li><li>[Customize Windows Update settings](../operate/windows-autopatch-groups-windows-update.md)</li><li>[Decide your Windows feature update version(s)](../operate/windows-autopatch-groups-windows-feature-update-overview.md)</li></ul> | :heavy_check_mark: | :x: |
| Communicate the update [release schedule](../operate/windows-autopatch-windows-quality-update-communications.md) | :x: | :heavy_check_mark: | | Communicate the update [release schedule](../operate/windows-autopatch-windows-quality-update-communications.md) to IT admins | :x: | :heavy_check_mark: |
| Release updates (as scheduled)<ul><li>[Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#windows-quality-update-releases)</li><li>[Microsoft 365 Apps for enterprise](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#update-release-schedule)</li><li>[Microsoft Edge](../operate/windows-autopatch-edge.md#update-release-schedule)</li><li>[Microsoft Teams](../operate/windows-autopatch-teams.md#update-release-schedule)</li><ul>| :x: | :heavy_check_mark: | | Release updates (as scheduled)<ul><li>[Windows quality updates](../operate/windows-autopatch-groups-windows-quality-update-overview.md#windows-quality-update-releases)</li><li>[Windows feature updates](../operate/windows-autopatch-groups-windows-feature-update-overview.md)</li><li>[Microsoft 365 Apps for enterprise](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#update-release-schedule)</li><li>[Microsoft Edge](../operate/windows-autopatch-edge.md#update-release-schedule)</li><li>[Microsoft Teams](../operate/windows-autopatch-teams.md#update-release-schedule)</li><ul>| :x: | :heavy_check_mark: |
| [Release updates (expedited)](../operate/windows-autopatch-windows-quality-update-overview.md#expedited-releases) | :x: | :heavy_check_mark: | | [Release updates (expedited)](../operate/windows-autopatch-groups-windows-quality-update-overview.md#expedited-releases) | :x: | :heavy_check_mark: |
| [Deploy updates to devices](../operate/windows-autopatch-update-management.md) | :x: | :heavy_check_mark: | | [Release updates (OOB)](../operate/windows-autopatch-groups-windows-quality-update-overview.md#out-of-band-releases) | :x: | :heavy_check_mark: |
| Monitor [Windows quality](../operate/windows-autopatch-windows-quality-update-overview.md) or [feature updates](../operate/windows-autopatch-windows-feature-update-overview.md) through the release cycle | :x: | :heavy_check_mark: | | [Deploy updates to devices](../operate/windows-autopatch-groups-update-management.md) | :x: | :heavy_check_mark: |
| Review [update reports](../operate/windows-autopatch-windows-quality-update-reports-overview.md) | :heavy_check_mark: | :x: | | Monitor [Windows quality](../operate/windows-autopatch-groups-windows-quality-update-overview.md#release-management) or [feature updates](../operate/windows-autopatch-groups-windows-feature-update-overview.md) through the release cycle | :x: | :heavy_check_mark: |
| [Pause updates (Windows Autopatch initiated)](../operate/windows-autopatch-windows-quality-update-signals.md) | :x: | :heavy_check_mark: | | Review [release announcements](../operate/windows-autopatch-groups-windows-quality-update-overview.md#) | :heavy_check_mark: | :x: |
| [Pause updates (initiated by you)](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) | :heavy_check_mark: | :x: | | Review deployment progress using Windows Autopatch reports<ul><li>[Windows quality update reports](../operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md#windows-quality-update-reports)</li><li>[Windows feature update reports](../operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md#windows-feature-update-reports)</li></ul> | :heavy_check_mark: | :x: |
| [Pause updates (Windows Autopatch initiated)](../operate/windows-autopatch-groups-windows-quality-update-signals.md) | :x: | :heavy_check_mark: |
| [Pause updates (initiated by you)](../operate/windows-autopatch-groups-windows-quality-update-overview.md#pausing-and-resuming-a-release) | :heavy_check_mark: | :x: |
| Run [on-going post-registration device readiness checks](../deploy/windows-autopatch-post-reg-readiness-checks.md) | :x: | :heavy_check_mark: | | Run [on-going post-registration device readiness checks](../deploy/windows-autopatch-post-reg-readiness-checks.md) | :x: | :heavy_check_mark: |
| [Remediate devices displayed in the **Not ready** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: | | Maintain existing configurations<ul><li>Remove your devices from existing and unsupported [Windows update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies</li></ul> | :heavy_check_mark: | :x: |
| Resolve any conflicting and unsupported [Windows update](../references/windows-autopatch-windows-update-unsupported-policies.md) and [Microsoft 365](../references/windows-autopatch-microsoft-365-policies.md) policies | :heavy_check_mark: | :x: | | Understand the health of [Up to date](../operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md#up-to-date-devices) devices and investigate devices that are<ul><li>[Not up to date](../operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md#not-up-to-date-devices)</li><li>[Not ready](../operate/windows-autopatch-groups-windows-quality-and-feature-update-reports-overview.md#not-ready-devices)</li><li>have [Device alerts](../operate/windows-autopatch-device-alerts.md)</li></ul>
| [Investigate devices that aren't up to date within the service level objective (Microsoft action)](../operate/windows-autopatch-windows-quality-update-reports-overview.md#not-up-to-date-microsoft-action) | :x: | :heavy_check_mark: |
| [Investigate and remediate devices that are marked as ineligible (Customer action)](../operate/windows-autopatch-windows-quality-update-reports-overview.md#ineligible-devices-customer-action) | :heavy_check_mark: | :x: |
| [Raise, manage and resolve a service incident if an update management area isn't meeting the service level objective](windows-autopatch-overview.md#update-management) | :x: | :heavy_check_mark: | | [Raise, manage and resolve a service incident if an update management area isn't meeting the service level objective](windows-autopatch-overview.md#update-management) | :x: | :heavy_check_mark: |
| [Deregister devices](../operate/windows-autopatch-deregister-devices.md) | :heavy_check_mark: | :x: | | [Deregister devices](../operate/windows-autopatch-deregister-devices.md) | :heavy_check_mark: | :x: |
| [Register a device that was previously deregistered (upon customers request)](../operate/windows-autopatch-deregister-devices.md#excluded-devices) | :x: | :heavy_check_mark: | | [Register a device that was previously deregistered (upon customers request)](../operate/windows-autopatch-deregister-devices.md#excluded-devices) | :x: | :heavy_check_mark: |
| [Request unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md) | :heavy_check_mark: | :x: | | [Request unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md) | :heavy_check_mark: | :x: |
| [Remove Windows Autopatch data from the service and deregister devices](../operate/windows-autopatch-unenroll-tenant.md#microsofts-responsibilities-during-unenrollment) | :x: | :heavy_check_mark: | | [Remove Windows Autopatch data from the service and deregister devices](../operate/windows-autopatch-unenroll-tenant.md#microsofts-responsibilities-during-unenrollment) | :x: | :heavy_check_mark: |
| [Maintain update configuration & update devices post unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md#your-responsibilities-after-unenrolling-your-tenant) | :heavy_check_mark: | :x: | | [Maintain update configuration & update devices post unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md#your-responsibilities-after-unenrolling-your-tenant) | :heavy_check_mark: | :x: |
| Review and respond to Message Center and Service Health Dashboard notifications<ul><li>[Windows quality update communications](../operate/windows-autopatch-windows-quality-update-communications.md)</li><li>[Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md)</li></ul> | :heavy_check_mark: | :x: | | Review and respond to Message Center and Service Health Dashboard notifications<ul><li>[Windows quality update communications](../operate/windows-autopatch-groups-windows-quality-update-communications.md)</li><li>[Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md)</li></ul> | :heavy_check_mark: | :x: |
| [Highlight Windows Autopatch Tenant management alerts that require customer action](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :x: | :heavy_check_mark: | | Highlight Windows Autopatch management alerts that require customer action<ul><li>[Tenant management alerts](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions)</li><li>[Policy health and remediation](../operate/windows-autopatch-policy-health-and-remediation.md)</li></ul> | :x: | :heavy_check_mark: |
| [Review and respond to Windows Autopatch Tenant management alerts](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :heavy_check_mark: | :x: | | Review and respond to Windows Autopatch management alerts<ul><li>[Tenant management alerts](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions)</li><li>[Policy health and remediation](../operate/windows-autopatch-policy-health-and-remediation.md)</li></ul> | :heavy_check_mark: | :x: |
| [Raise and respond to support requests](../operate/windows-autopatch-support-request.md) | :heavy_check_mark: | :x: | | [Raise and respond to support requests](../operate/windows-autopatch-support-request.md) | :heavy_check_mark: | :x: |
| [Manage and respond to support requests](../operate/windows-autopatch-support-request.md#manage-an-active-support-request) | :x: | :heavy_check_mark: | | [Manage and respond to support requests](../operate/windows-autopatch-support-request.md#manage-an-active-support-request) | :x: | :heavy_check_mark: |
| Review the [What’s new](../whats-new/windows-autopatch-whats-new-2022.md) section to stay up to date with updated feature and service releases | :heavy_check_mark: | :x: | | Review the [What’s new](../whats-new/windows-autopatch-whats-new-2022.md) section to stay up to date with updated feature and service releases | :heavy_check_mark: | :x: |