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Jeanie Decker 2019-04-05 07:48:18 -07:00
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devices/hololens/hololens-recovery.md
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@ -21,9 +21,9 @@ The Advanced Recovery Companion is a new app in Microsoft Store that you can use
When your HoloLens 2 is unresponsive, not running properly, or is experiencing software or update problems, try these things in order: When your HoloLens 2 is unresponsive, not running properly, or is experiencing software or update problems, try these things in order:
1. [Restart](#restart-hololens) the HoloLens 2. 1. [Restart](#restart-hololens-2) the HoloLens 2.
2. [Reset](#reset-hololens) the HoloLens 2. 2. [Reset](#reset-hololens-2) the HoloLens 2.
3. [Recover](#recover-hololens) the HoloLens 2. 3. [Recover](#recover-hololens-2) the HoloLens 2.
>[!IMPORTANT] >[!IMPORTANT]
>Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You won’t be able to restore a backup once the reset is complete. >Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You won’t be able to restore a backup once the reset is complete.