Allowed device IDs (ActiveSync Device ID) |
-Your Exchange ActiveSync setup may require that an account must whitelist device IDs so that ActiveSync can retrieve the device account’s mail and calendar. You must ensure that the Surface Hub’s device ID is added to this whitelist. This can either be configured using Windows PowerShell (by setting the ActiveSyncAllowedDeviceIDs property) or the Exchange administrative portal.
+ | Your Exchange ActiveSync setup may require that an account must whitelist device IDs so that ActiveSync can retrieve the device account’s mail and calendar. You must ensure that the Surface Hub’s device ID is added to this whitelist. This can either be configured using PowerShell (by setting the ActiveSyncAllowedDeviceIDs property) or the Exchange administrative portal.
You can find out how to find and whitelist a device ID with PowerShell in [Allowing device IDs for ActiveSync](appendix-a--powershell.md#whitelisting-device-ids-cmdlet). |
diff --git a/devices/surface-hub/prepare-your-environment-for-surface-hub-create-provisioning-packages-for-certificates.md b/devices/surface-hub/prepare-your-environment-for-surface-hub-create-provisioning-packages-for-certificates.md
index 77bc119240..a87f60f320 100644
--- a/devices/surface-hub/prepare-your-environment-for-surface-hub-create-provisioning-packages-for-certificates.md
+++ b/devices/surface-hub/prepare-your-environment-for-surface-hub-create-provisioning-packages-for-certificates.md
@@ -1,7 +1,6 @@
---
-title: Create provisioning packages Microsoft Surface Hub
-description: For Windows 10 settings that use the registry or a content services platform (CSP) can be configured using provisioning packages. You can also add certificates during first run using provisioning.
-MSHAttr: PreferredLib /library
+title: Create provisioning packages - Microsoft Surface Hub
+description: For Windows 10, settings that use the registry or a content services platform (CSP) can be configured using provisioning packages. You can also add certificates during first run using provisioning.
ms.assetid: 8AA25BD4-8A8F-4B95-9268-504A49BA5345
keywords: ["add certificateprovisioning package"]
author: TrudyHa
diff --git a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-applying-activesync-policies.md b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-applying-activesync-policies.md
index d0760713e3..a3827190d6 100644
--- a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-applying-activesync-policies.md
+++ b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-applying-activesync-policies.md
@@ -1,7 +1,6 @@
---
-title: Applying ActiveSync policies to device accounts Microsoft Surface Hub
-description: The Microsoft Surface Hub's device account uses ActiveSync to sync mail and calendar. This allows people to join and start scheduled meetings from the Surface Hub and allows them to email any whiteboards they have made during their meeting.
-MSHAttr: PreferredLib /library
+title: Applying ActiveSync policies to device accounts - Microsoft Surface Hub
+description: The Microsoft Surface Hub's device account uses ActiveSync to sync mail and calendar. This allows people to join and start scheduled meetings from the Surface Hub, and allows them to email any whiteboards they have made during their meeting.
ms.assetid: FAABBA74-3088-4275-B58E-EC1070F4D110
keywords: ["Surface Hub", "ActiveSync policies"]
author: TrudyHa
diff --git a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-creating-a-device-account-using-office-365.md b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-creating-a-device-account-using-office-365.md
index 6dc093fc70..c7c15f032a 100644
--- a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-creating-a-device-account-using-office-365.md
+++ b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-creating-a-device-account-using-office-365.md
@@ -1,7 +1,6 @@
---
-title: Create a device account using UI Microsoft Surface Hub
-description: If you prefer to use a graphical user interface you can create a device account for your Microsoft Surface Hub with either the Office 365 UI or the Exchange Admin Center.
-MSHAttr: PreferredLib /library
+title: Create a device account using UI - Microsoft Surface Hub
+description: If you prefer to use a graphical user interface, you can create a device account for your Microsoft Surface Hub with either the Office 365 UI or the Exchange Admin Center.
ms.assetid: D11BCDC4-DABA-4B9A-9ECB-58E02CC8218C
keywords: ["create device account", "Office 365 UI", "Exchange Admin center", "Office 365 admin center", "Skype for Business", "mobile device mailbox policy"]
author: TrudyHa
@@ -17,7 +16,7 @@ If you prefer to use a graphical user interface, you can create a device account
1. [Create the account in the Office 365 Admin Center](#create-device-acct-o365-admin-ctr).
2. [Create a mobile device mailbox (ActiveSync) policy from the Microsoft Exchange Admin Center](#create-device-acct-o365-mbx-policy).
-3. [Use Windows PowerShell to complete device account creation](#create-device-acct-o365-complete-acct).
+3. [Use PowerShell to complete device account creation](#create-device-acct-o365-complete-acct).
4. [Use PowerShell to configure Exchange properties of the account](#create-device-acct-o365-configure-exch-prop).
5. [Enable the account with Skype for Business](#create-device-acct-o365-skype-for-business).
diff --git a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-exchange-properties.md b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-exchange-properties.md
index 4ab7c27908..bc0d5eea3d 100644
--- a/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-exchange-properties.md
+++ b/devices/surface-hub/prepare-your-environment-for-surface-hub-how-do-i-exchange-properties.md
@@ -1,7 +1,6 @@
---
-title: Microsoft Exchange properties Microsoft Surface Hub
+title: Microsoft Exchange properties - Microsoft Surface Hub
description: Some Microsoft Exchange properties of the device account must be set to particular values to have the best meeting experience on Microsoft Surface Hub.
-MSHAttr: PreferredLib /library
ms.assetid: 3E84393B-C425-45BF-95A6-D6502BA1BF29
keywords: ["Microsoft Exchange properties", "device account", "Surface Hub", "Windows PowerShell cmdlet"]
author: TrudyHa
@@ -10,7 +9,7 @@ author: TrudyHa
# Microsoft Exchange properties - Microsoft Surface Hub
-Some Microsoft Exchange properties of the device account must be set to particular values to have the best meeting experience on Microsoft Surface Hub. The following table lists various Exchange properties based on Windows PowerShell cmdlet parameters, their purpose, and the values they should be set to.
+Some Microsoft Exchange properties of the device account must be set to particular values to have the best meeting experience on Microsoft Surface Hub. The following table lists various Exchange properties based on PowerShell cmdlet parameters, their purpose, and the values they should be set to.
+
+| Issue |
+Causes |
+Possible fixes |
+
+
+|
+ Not receiving automatic accept/decline messages.
+ |
+
+ The device account isn't configured to automatically accept/decline messages.
+ |
+
+ Use PowerShellcmdlet Set-CalendarProcessing $upn -AutomateProcessing AutoAccept.
+ |
+
+
+|
+ The device account isn't configured to process external meeting requests.
+ |
+
+ Use PowerShell cmdlet Set-CalendarProcessing $upn -ProcessExternalMeetingMessages $true.
+ |
+
+
+|
+ Calendar is not showing on the Welcome screen, or message "Appointments of date (no account provisioned)" is being displayed.
+ |
+
+ No device account is set up on this Surface Hub.
+ |
+
+ Provision a device account through Settings.
+ |
+
+
+|
+ Calendar is not showing on the Welcome screen or message "Appointments of date (overprovisioned)" is being displayed.
+ |
+
+ The device account is provisioned on too many devices.
+ |
+
+ Remove the device account from other devices that it's provisioned to. This can be done using the Exchange admin portal.
+ |
+
+
+|
+ Calendar is not showing on the Welcome screen or message "Appointments of date (invalid credentials)" is being displayed.
+ |
+
+ The device account's password has expired and is no longer valid.
+ |
+
+ Update the account's password in Settings. Also see Password management.
+ |
+
+
+|
+ Calendar is not showing on the Welcome screen or message "Appointments of date (account policy)" is being displayed.
+ |
+
+ The device account is using an invalid ActiveSync policy.
+ |
+
+ Make sure the device account has an ActiveSync policy where PasswordEnabled == False.
+ |
+
+
+|
+ Calendar is not showing on the Welcome screen or message "Appointments may be out of date" is being displayed.
+ |
+
+ Exchange is not enabled.
+ |
+Enable the device account for Exchange services through Settings. You need to make sure you have the right set of ActiveSync policies and have also installed any necessary certificates for Exchange services to work. |
+
+
+|
+ Can't log in to Skype for Business.
+ |
+
+ The device account does not have a Session Initiation Protocol (SIP) address property.
+ |
+
+ The account does not have a SIP address property and its User Principal Name (UPN) does not match the actual SIP address. The account must have its SIP address set, or the SIP address should be added using the Settings app.
+ |
+
+
+|
+ Can't log in to Skype for Business.
+ |
+
+ The device account requires a certificate to authenticate into Skype for Business.
+ |
+
+ Install the appropriate certificate using provisioning packages.
+ |
+
+
### First run