diff --git a/devices/hololens/hololens-insider.md b/devices/hololens/hololens-insider.md index c4d1cee1a2..69c24a4e08 100644 --- a/devices/hololens/hololens-insider.md +++ b/devices/hololens/hololens-insider.md @@ -11,7 +11,7 @@ ms.custom: - CSSTroubleshooting ms.localizationpriority: medium audience: ITPro -ms.date: 4/14/2020 +ms.date: 4/21/2020 ms.reviewer: manager: laurawi appliesto: @@ -34,6 +34,9 @@ Select **Confirm -> Restart Now** to finish up. After your device has rebooted, If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Advanced Recovery Companion to recover your device to a non-Insider version of Windows Holographic. +> ![CAUTION] +> There is a known issue in which users who un-enroll from Insider Preview builds after manually reinstalling a fresh preview build would experience a blue screen. Afterwards they must manually recover their device. For full details on if you would be impacted or not, please view more on this [Known Issue](https://docs.microsoft.com/hololens/hololens-known-issues?source=docs#blue-screen-is-shown-after-unenrolling-from-insider-preview-builds-on-a-device-reflashed-with-a-insider-build). + To verify that your HoloLens is running a production build: 1. Go to **Settings > System > About**, and find the build number. @@ -44,6 +47,8 @@ To opt out of Insider builds: 1. On a HoloLens running a production build, go to **Settings > Update & Security > Windows Insider Program**, and select **Stop Insider builds**. 1. Follow the instructions to opt out your device. + + ## Provide feedback and report issues Please use [the Feedback Hub app](hololens-feedback.md) on your HoloLens to provide feedback and report issues. Using Feedback Hub ensures that all necessary diagnostics information is included to help our engineers quickly debug and resolve the problem. Issues with the Chinese and Japanese version of HoloLens should be reported the same way.