From e46140191e58103fc3d197be58c487d26d15ed87 Mon Sep 17 00:00:00 2001 From: isaiahng Date: Wed, 12 Oct 2016 15:40:43 -0700 Subject: [PATCH] Added headers --- devices/surface-hub/device-reset-surface-hub.md | 14 +++++++------- 1 file changed, 7 insertions(+), 7 deletions(-) diff --git a/devices/surface-hub/device-reset-surface-hub.md b/devices/surface-hub/device-reset-surface-hub.md index 3f02701b0e..c3b6cb8508 100644 --- a/devices/surface-hub/device-reset-surface-hub.md +++ b/devices/surface-hub/device-reset-surface-hub.md @@ -30,7 +30,7 @@ Initiating a reset will return the device to the last cumulative Windows update, - Local admins on the device - Configurations from MDM or the Settings app -**To reset a Surface Hub** +## Reset a Surface Hub 1. On your Surface Hub, open **Settings**. ![Image showing Settings app for Surface Hub.](images/sh-settings.png) @@ -43,7 +43,12 @@ Initiating a reset will return the device to the last cumulative Windows update, ![Image showing Reset device option in Settings app for Surface Hub.](images/sh-settings-reset-device.png) -**To reset a Surface Hub from Windows Recovery Environment** +> [!IMPORTANT] +> Performing a device reset may take up to 2 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. + +After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. + +## Reset a Surface Hub from Windows Recovery Environment On rare occasions, a Surface Hub may encounter an error while cleaning up user and app data at the end of a session. When this happens, the device will automatically reboot and try again. But if this operation fails repeatedly, the device will be automatically locked to protect user data. To unlock it, you must reset the device from [Windows Recovery Environment](https://technet.microsoft.com/library/cc765966.aspx) (Windows RE). @@ -52,11 +57,6 @@ On rare occasions, a Surface Hub may encounter an error while cleaning up user a 3. Select **Reset**. 4. If prompted, enter your device's BitLocker key. -> [!IMPORTANT] -> Performing a device reset may take up to 2 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. - -After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. - ## Related topics [Manage Microsoft Surface Hub](manage-surface-hub.md)