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moved the one unique item out of UR troubleshoot into new general TR topic

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jaimeo
2018-03-21 14:08:29 -07:00
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windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
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@ -31,6 +31,8 @@ If you've followed the steps in the [Enrolling devices in Windows Analytics](win
[Upgrade Readiness doesn't show IE site discovery data from some devices](#upgrade-readiness-doesnt-show-ie-site-discovery-data-from-some-devices) [Upgrade Readiness doesn't show IE site discovery data from some devices](#upgrade-readiness-doesnt-show-ie-site-discovery-data-from-some-devices)
[Disable Upgrade Readiness](#disable-upgrade-readiness)
### Devices not showing up ### Devices not showing up
@ -153,6 +155,23 @@ Finally, Upgrade Readiness only collects IE site discovery data on devices that
[comment]: # (Device names are not showing up properly? Starting with Windows 10 1803, the device name is no longer collected by default and requires a separate opt-in by setting HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection\AllowDeviceNameInTelemetry:DWORD == 1. This is done by default if you run the latest version of the deployment script, or can be set via policy. If the policy is not set, then the device name will show up as "Unknown (aka.ms/analyticsDeviceName)") [comment]: # (Device names are not showing up properly? Starting with Windows 10 1803, the device name is no longer collected by default and requires a separate opt-in by setting HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection\AllowDeviceNameInTelemetry:DWORD == 1. This is done by default if you run the latest version of the deployment script, or can be set via policy. If the policy is not set, then the device name will show up as "Unknown (aka.ms/analyticsDeviceName)")
### Disable Upgrade Readiness
If you want to stop using Upgrade Readiness and stop sending diagnostic data data to Microsoft, follow these steps:
1. Unsubscribe from the Upgrade Readiness solution in the OMS portal. In the OMS portal, go to **Settings** > **Connected Sources** > **Windows Telemetry** and choose the **Unsubscribe** option.
![Upgrade Readiness unsubscribe](images/upgrade-analytics-unsubscribe.png)
2. Disable the Commercial Data Opt-in Key on computers running Windows 7 SP1 or 8.1. On computers running Windows 10, set the diagnostic data level to **Security**:
**Windows 7 and Windows 8.1**: Delete CommercialDataOptIn registry property from *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*
**Windows 10**: Follow the instructions in the [Configure Windows diagnostic data in your organization](/configuration/configure-windows-diagnostic-data-in-your-organization.md) topic.
3. If you enabled **Internet Explorer Site Discovery**, you can disable Internet Explorer data collection by setting the *IEDataOptIn* registry key to value "0". The IEDataOptIn key can be found under: *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*.
4. **Optional step:** You can also remove the “CommercialId” key from: "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection".
## Other common questions ## Other common questions
### What are the requirements and costs for Windows Analytics solutions? ### What are the requirements and costs for Windows Analytics solutions?