mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-06-18 03:43:39 +00:00
Merge remote-tracking branch 'upstream/master' into surface-2s-update-vjokai
This commit is contained in:
John Kaiser
@ -5,12 +5,15 @@
|
||||
## [HoloLens 2 hardware](hololens2-hardware.md)
|
||||
## [Get your HoloLens 2 ready to use](hololens2-setup.md)
|
||||
## [Set up your HoloLens 2](hololens2-start.md)
|
||||
## [HoloLens 2 fit and comfort FAQ](hololens2-fit-comfort-faq.md)
|
||||
## [Supported languages for HoloLens 2](hololens2-language-support.md)
|
||||
## [Getting around HoloLens 2](hololens2-basic-usage.md)
|
||||
|
||||
# Get started with HoloLens (1st gen)
|
||||
## [HoloLens (1st gen) hardware](hololens1-hardware.md)
|
||||
## [Get your HoloLens (1st gen) ready to use](hololens1-setup.md)
|
||||
## [Set up your HoloLens (1st gen)](hololens1-start.md)
|
||||
## [HoloLens (1st gen) fit and comfort FAQ](hololens1-fit-comfort-faq.md)
|
||||
## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md)
|
||||
## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md)
|
||||
|
||||
@ -23,16 +26,16 @@
|
||||
## [Set up ring based updates for HoloLens](hololens-updates.md)
|
||||
## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md)
|
||||
|
||||
# User management and access management
|
||||
## [Share your HoloLens with multiple people](hololens-multiple-users.md)
|
||||
## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md)
|
||||
## [Set up limited application access](hololens-kiosk.md)
|
||||
|
||||
# Navigating Windows Holographic
|
||||
## [Start menu and mixed reality home](holographic-home.md)
|
||||
## [Use your voice with HoloLens](hololens-cortana.md)
|
||||
## [Find and save files](hololens-find-and-save-files.md)
|
||||
## [Create, share, and view photos and video](holographic-photos-and-video.md)
|
||||
## [Create, share, and view photos and video](holographic-photos-and-videos.md)
|
||||
|
||||
# User management and access management
|
||||
## [Share your HoloLens with multiple people](hololens-multiple-users.md)
|
||||
## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md)
|
||||
## [Set up limited application access](hololens-kiosk.md)
|
||||
|
||||
# Holographic Applications
|
||||
## [Try 3D Viewer](holographic-3d-viewer-beta.md)
|
||||
@ -52,7 +55,10 @@
|
||||
|
||||
# Update and recovery
|
||||
## [Join the Windows Insider program](hololens-insider.md)
|
||||
## [Managing HoloLens updates](hololens-updates.md)
|
||||
## [Restart, reset, or recover](hololens-recovery.md)
|
||||
## [Known issues](hololens-known-issues.md)
|
||||
## [Frequently asked questions](hololens-faq.md)
|
||||
|
||||
# [Give us feedback](hololens-feedback.md)
|
||||
# [Change history for Microsoft HoloLens documentation](change-history-hololens.md)
|
||||
|
||||
@ -43,8 +43,9 @@
|
||||
"./": {
|
||||
"depot_name": "Win.itpro-hololens",
|
||||
"folder_relative_path_in_docset": "./"
|
||||
}
|
||||
|
||||
}
|
||||
}
|
||||
},
|
||||
"fileMetadata": {},
|
||||
"template": [
|
||||
@ -52,5 +53,15 @@
|
||||
],
|
||||
"dest": "devices/hololens",
|
||||
"markdownEngineName": "markdig"
|
||||
}
|
||||
},
|
||||
"contributors_to_exclude": [
|
||||
"rjagiewich",
|
||||
"traya1",
|
||||
"rmca14",
|
||||
"claydetels19",
|
||||
"Kellylorenebaker",
|
||||
"jborsecnik",
|
||||
"tiburd",
|
||||
"garycentric"
|
||||
]
|
||||
}
|
||||
|
||||
@ -6,9 +6,10 @@ ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 9/3/19
|
||||
ms.reviewer:
|
||||
ms.localizationpriority: high
|
||||
ms.date: 10/30/2019
|
||||
ms.reviewer: scooley
|
||||
audience: ITPro
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
@ -59,22 +60,22 @@ If you're having trouble after reading these topics, see [Troubleshooting](#trou
|
||||
|
||||
- Scale/rotation/translation animation on individual objects
|
||||
- Skeletal (rigged) animation with skinning
|
||||
- Maximum of 4 influences per vertex
|
||||
- Maximum of 4 influences per vertex
|
||||
|
||||
### Materials
|
||||
|
||||
- Lambert and Phong materials are supported, with adjustable parameters
|
||||
- Supported material properties for Lambert
|
||||
- Main Texture (RGB + Alpha Test)
|
||||
- Diffuse Color (RGB)
|
||||
- Ambient Color (RGB)
|
||||
- Main Texture (RGB + Alpha Test)
|
||||
- Diffuse Color (RGB)
|
||||
- Ambient Color (RGB)
|
||||
- Supported material properties for Phong
|
||||
- Main Texture (RGB + Alpha Test)
|
||||
- Diffuse Color (RGB)
|
||||
- Ambient Color (RGB)
|
||||
- Specular Color (RGB)
|
||||
- Shininess
|
||||
- Reflectivity
|
||||
- Main Texture (RGB + Alpha Test)
|
||||
- Diffuse Color (RGB)
|
||||
- Ambient Color (RGB)
|
||||
- Specular Color (RGB)
|
||||
- Shininess
|
||||
- Reflectivity
|
||||
- Custom materials are not supported
|
||||
- Maximum of one material per mesh
|
||||
- Maximum of one material layer
|
||||
|
||||
@ -35,7 +35,6 @@ You can install your own applications on HoloLens either by using the Device Por
|
||||
> Make sure to reference any associated dependency and certificate files.
|
||||
|
||||
1. Select **Go**.
|
||||
|
||||
|
||||
|
||||
### Deploying from Microsoft Visual Studio 2015
|
||||
@ -44,7 +43,6 @@ You can install your own applications on HoloLens either by using the Device Por
|
||||
1. Open the project's **Properties**.
|
||||
1. Select the following build configuration: **Master/x86/Remote Machine**.
|
||||
1. When you select **Remote Machine**:
|
||||
|
||||
- Make sure the address points to the Wi-Fi IP address of your HoloLens.
|
||||
- Set authentication to **Universal (Unencrypted Protocol)**.
|
||||
1. Build your solution.
|
||||
|
||||
@ -1,53 +0,0 @@
|
||||
---
|
||||
title: Create, share, and view photos and video
|
||||
description: Create, share, and view photos and video
|
||||
ms.assetid: 1b636ec3-6186-4fbb-81b2-71155aef0593
|
||||
keywords: hololens
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
ms.localizationpriority: high
|
||||
ms.date: 8/12/19
|
||||
ms.reviewer:
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Create, share, and view photos and video
|
||||
|
||||
Use your HoloLens to take photos and videos that capture the holograms you've placed in your world.
|
||||
|
||||
To sync your photos and videos to OneDrive, open the OneDrive app and select **Settings** > **Camera upload**, and then turn on **Camera upload**.
|
||||
|
||||
## Take a photo on HoloLens (1st gen)
|
||||
|
||||
Use the open the **Start** menu, and then select the Photos app.
|
||||
|
||||
Use gaze to position the photo frame, then air tap to take the picture. The picture will be saved to your collection in the Photos app.</p>
|
||||
|
||||
Want to snap a quick picture? Press the [volume up and volume down buttons](hololens1-hardware.md#hololens-components) at the same time.
|
||||
|
||||
## Take a video on HoloLens (1st gen)
|
||||
|
||||
Use the bloom gesture to go to **Start**, then select **Video**. Use gaze to position the video frame, then air tap to start recording. To stop recording, use bloom once. The video will be saved to your collection in the Photos app.
|
||||
|
||||
To start recording more quickly, press and hold the volume up and volume down buttons simultaneously until a three-second countdown begins. To stop recording, tap both buttons.
|
||||
|
||||
> [!TIP]
|
||||
> You can always have Cortana take a photo or a video for you. Just say "Hey Cortana, take a photo" or "Hey Cortana, take a video." [What else can I say to Cortana?](hololens-cortana.md)
|
||||
|
||||
## Find your photos and videos
|
||||
|
||||
To see your photos from OneDrive, select **More** > **Settings**, and then turn on **Show my cloud-only content from OneDrive**. (You'll need to sign in to the Photos app with your Microsoft account, if you haven't already.)
|
||||
|
||||
To pin a photo or video in your world, open it, then select **Place in mixed world**. Use tap and hold to move it to where you want it.
|
||||
|
||||
## Share photos and videos
|
||||
|
||||
To share images to a social network, in the Collection view, tap and hold the photo you want to share, then select **Share**. Select **Share Assistant**, then select the app that you want to share to.
|
||||
|
||||
You can also share directly from the camera app right after you take a photo—at the top of the image, select **Share**.
|
||||
150
devices/hololens/holographic-photos-and-videos.md
Normal file
150
devices/hololens/holographic-photos-and-videos.md
Normal file
@ -0,0 +1,150 @@
|
||||
---
|
||||
title: Capture and manage mixed reality photos and videos
|
||||
description: Learn how to capture, view, and share mixed reality photos and videos, using HoloLens.
|
||||
keywords: hololens, photo, video, capture, mrc, mixed reality capture, photos, camera, stream, livestream, demo
|
||||
ms.assetid: 1b636ec3-6186-4fbb-81b2-71155aef0593
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: mattzmsft
|
||||
ms.author: mazeller
|
||||
ms.topic: article
|
||||
audience: ITPro
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 10/28/2019
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Create mixed reality photos and videos
|
||||
|
||||
HoloLens gives users the experience of mixing the real world with the digital world. Mixed reality capture (MRC) lets you capture that experience as a photo or video, or share what you see with others in real-time.
|
||||
|
||||
Mixed reality capture uses a first-person point of view so other people can see holograms as you see them. For a third-person point of view, use [spectator view](https://docs.microsoft.com/windows/mixed-reality/spectator-view). Spectator view is especially useful for demos.
|
||||
|
||||
While it's fun to share videos amongst friends and colleagues, videos can also help teach other people to use an app or to communicate problems with apps and experiences.
|
||||
|
||||
> [!NOTE]
|
||||
> If you can't launch mixed reality capture experiences and your HoloLens is a work device, check with your system administrator. Access to the camera can be restricted through company policy.
|
||||
|
||||
## Capture a mixed reality photo
|
||||
|
||||
There are several ways to take a photo of mixed reality on HoloLens; you can use hardware buttons, voice, or the Start menu.
|
||||
|
||||
### Hardware buttons to take photos
|
||||
|
||||
To take a quick photo of your current view, press the volume up and volume down buttons at the same time. This is a bit like the HoloLens version of a screenshot or print screen.
|
||||
|
||||
- [Button locations on HoloLens 2](hololens2-hardware.md)
|
||||
- [Button locations on HoloLens (1st gen)](hololens1-hardware.md#hololens-components)
|
||||
|
||||
> [!NOTE]
|
||||
> Holding the **volume up** and **volume down** buttons for three seconds will start recording a video rather than taking a photo. To stop recording, tap both **volume up** and **volume down** buttons simultaneously.
|
||||
|
||||
### Voice commands to take photos
|
||||
|
||||
Cortana can also take a picture. Say: "Hey Cortana, take a picture."
|
||||
|
||||
### Start menu to take photos
|
||||
|
||||
Use the Start gesture to go to **Start**, then select the **camera** icon.
|
||||
|
||||
Point your head in the direction of what you want to capture, then [air tap](hololens2-basic-usage.md#touch-holograms-near-you) to take a photo. You can continue to air tap and capture additional photos. Any photos you capture will be saved to your device.
|
||||
|
||||
Use the Start gesture again to end photo capture.
|
||||
|
||||
## Capture a mixed reality video
|
||||
|
||||
There are several ways to record a video of mixed reality on HoloLens; you can use hardware buttons, voice, or the Start menu.
|
||||
|
||||
### Hardware buttons to record videos
|
||||
|
||||
The quickest way to record a video is to press and hold the **volume up** and **volume down** buttons simultaneously until a three-second countdown begins. To stop recording, tap both buttons simultaneously.
|
||||
|
||||
> [!NOTE]
|
||||
> Quickly pressing the **volume up** and **volume down** buttons at the same time will take a photo rather than recording a video.
|
||||
|
||||
### Voice to record videos
|
||||
|
||||
Cortana can also record a video. Say: "Hey Cortana, start recording." To stop a video, say "Hey Cortana, stop recording."
|
||||
|
||||
### Start menu to record videos
|
||||
|
||||
Use the Start gesture to go to **Start**, then select the **video** icon. Point your head in the direction of what you want to capture, then [air tap](hololens2-basic-usage.md#touch-holograms-near-you) to start recording. There will be a three second countdown and your recording will begin.
|
||||
|
||||
To stop recording, use the Start gesture and select the highlighted **video** icon. The video will be saved to your device.
|
||||
|
||||
> [!NOTE]
|
||||
> **Applies to HoloLens (1st gen) only**
|
||||
> The [Windows 10 October 2018 Update](https://docs.microsoft.com/windows/mixed-reality/release-notes-october-2018) changes how the Start gesture and Windows button behave on HoloLens (1st gen). Before the update, the Start gesture or Windows button would stop a video recording. After the update, however, the Start gesture or Windows button opens the **Start** menu (or the **quick actions menu** if you are in an immersive app), from which you can select the highlighted **video** icon to stop recording.
|
||||
|
||||
## Share what you see in real-time
|
||||
|
||||
You can share what you see in HoloLens with friends and colleagues in real-time. There are a few methods available:
|
||||
|
||||
1. Connecting to a Miracast-enabled device or adapter to watch on a TV.
|
||||
1. Using [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal) to watch on a PC
|
||||
1. Using the [Microsoft HoloLens companion app](https://www.microsoft.com/store/productId/9NBLGGH4QWNX) to watch on a PC.
|
||||
1. Deploying the [Microsoft Dynamics 365 Remote Assist](https://dynamics.microsoft.com/en-us/mixed-reality/remote-assist) app, which enables front-line workers to stream what they see to a remote expert. The remote expert can then guide the front-line worker verbally or by annotating in their world.
|
||||
|
||||
> [!NOTE]
|
||||
> Sharing what you see via Windows Device Portal or Microsoft HoloLens companion app requires your HoloLens to be in [Developer mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#setting-up-hololens-to-use-windows-device-portal).
|
||||
|
||||
### Stream video with Miracast
|
||||
|
||||
Use the Start gesture to go to **Start**, then select the **connect** icon. From the picker that appears, select the Miracast-enabled device or adapter to which you want to connect.
|
||||
|
||||
To stop sharing, use the Start gesture and select the highlighted **connect** icon. Because you were streaming, nothing will be saved to your device.
|
||||
|
||||
> [!NOTE]
|
||||
> Miracast support was enabled on HoloLens (1st gen) beginning with the [Windows 10 October 2018 Update](https://docs.microsoft.com/windows/mixed-reality/release-notes-october-2018).
|
||||
|
||||
### Real time video with Windows Device Portal
|
||||
|
||||
Because sharing via Windows Device Portal requires Developer mode to be enabled on HoloLens, follow the instructions in our developer documentation to [set up Developer mode and navigate Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
|
||||
|
||||
### Microsoft HoloLens companion app
|
||||
|
||||
Because sharing via the Microsoft HoloLens companion app requires Developer mode to be enabled on HoloLens, follow the instructions in our developer documentation to [set up Developer mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal). Then, download the [Microsoft HoloLens companion app](https://www.microsoft.com/store/productId/9NBLGGH4QWNX) and follow the instructions within the app to connect to your HoloLens.
|
||||
|
||||
Once the app is set up with your HoloLens, select the **Live stream** option from the app's main menu.
|
||||
|
||||
## View your mixed reality photos and videos
|
||||
|
||||
Mixed reality photos and videos are saved to the device's "Camera Roll". You can browse the contents of this folder on your HoloLens with the File Explorer app (navigate to Pictures > Camera Roll).
|
||||
|
||||
You can also view your mixed reality photos and videos in the Photos app, which is pre-installed on HoloLens. To pin a photo in your world, select it in the Photos app and choose **Place in mixed world**. You can move the photo around your world after it's been placed.
|
||||
|
||||
To view and/or save your mixed reality photos and videos on a PC connected to HoloLens, you can use [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#mixed-reality-capture) or your [PC's File Explorer via MTP](https://docs.microsoft.com/windows/mixed-reality/release-notes-april-2018#new-features-for-hololens).
|
||||
|
||||
## Share your mixed reality photos and videos
|
||||
|
||||
After capturing a mixed reality photo or video, a preview will appear. Select the **share** icon above the preview to bring up the share assistant. From there, you can select the end point to which you'd like to share that photo or video.
|
||||
|
||||
You can also share mixed reality photos and videos from OneDrive, by automatically uploading your mixed reality photos and videos. Open the OneDrive app on HoloLens and sign in with a personal [Microsoft account](https://account.microsoft.com) if you haven't already. Select the **settings** icon and choose **Camera upload**. Turn Camera upload on. Your mixed reality photos and videos will now be uploaded to OneDrive each time you launch the app on HoloLens.
|
||||
|
||||
> [!NOTE]
|
||||
> You can only enable camera upload in OneDrive if you’re signed into OneDrive with a personal Microsoft account. If you set up HoloLens with a work or school account, you can add a personal Microsoft account in the OneDrive app to enable this feature.
|
||||
|
||||
## Limitations of mixed reality capture
|
||||
|
||||
- While using mixed reality capture, the framerate of HoloLens will be halved to 30 Hz.
|
||||
- Videos have a maximum length of five minutes.
|
||||
- The resolution of photos and videos may be reduced if the photo/video camera is already in use by another application, while live streaming, or when system resources are low.
|
||||
|
||||
## Default file format and resolution
|
||||
|
||||
### Default photo format and resolution
|
||||
|
||||
| Device | Format | Extension | Resolution |
|
||||
|----------|----------|----------|----------|
|
||||
| HoloLens 2 | [JPEG](https://en.wikipedia.org/wiki/JPEG) | .jpg | 3904x2196px |
|
||||
| HoloLens (1st gen) | [JPEG](https://en.wikipedia.org/wiki/JPEG) | .jpg | 1408x792px |
|
||||
|
||||
### Recorded video format and resolution
|
||||
|
||||
| Device | Format | Extension | Resolution | Speed | Audio |
|
||||
|----------|----------|----------|----------|----------|----------|
|
||||
| HoloLens 2 | [MPEG-4](https://en.wikipedia.org/wiki/MPEG-4) | .mp4 | 1920x1080px | 30fps | 48kHz Stereo |
|
||||
| HoloLens (1st gen) | [MPEG-4](https://en.wikipedia.org/wiki/MPEG-4) | .mp4 | 1216x684px | 24fps | 48kHz Stereo |
|
||||
@ -3,7 +3,7 @@ title: Find, install, and uninstall applications
|
||||
description: The Microsoft Store is your source for apps and games that work with HoloLens. Learn more about finding, installing, and uninstalling holographic apps.
|
||||
ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435
|
||||
ms.reviewer: v-miegge
|
||||
ms.date: 8/30/2019
|
||||
ms.date: 08/30/2019
|
||||
manager: jarrettr
|
||||
keywords: hololens, store, uwp, app, install
|
||||
ms.prod: hololens
|
||||
@ -11,7 +11,7 @@ ms.sitesec: library
|
||||
author: mattzmsft
|
||||
ms.author: mazeller
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.localizationpriority: high
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
@ -33,7 +33,7 @@ Open the Microsoft Store from the **Start** menu. Then browse for apps and games
|
||||
|
||||
## Install apps
|
||||
|
||||
To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](http://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**.
|
||||
To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](https://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**.
|
||||
|
||||
1. To open the [**Start** menu](holographic-home.md), perform a [bloom](hololens1-basic-usage.md) gesture or tap your wrist.
|
||||
2. Select the Store app and then tap to place this tile into your world.
|
||||
|
||||
217
devices/hololens/hololens-FAQ.md
Normal file
217
devices/hololens/hololens-FAQ.md
Normal file
@ -0,0 +1,217 @@
|
||||
---
|
||||
title: Frequently asked questions about HoloLens and holograms
|
||||
description: Do you have a quick question about HoloLens or interacting with holograms? This article provides a quick answer and more resources.
|
||||
keywords: hololens, faq, known issue, help
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
audience: ITPro
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 10/30/2019
|
||||
ms.reviewer:
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# HoloLens and holograms: Frequently asked questions
|
||||
|
||||
Here are some answers to questions you might have about using HoloLens, placing holograms, working with spaces, and more.
|
||||
|
||||
Any time you're having problems, make sure HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see if that fixes things. And please use the Feedback app to send us info about the issue—you'll find it on the [**Start** menu](holographic-home.md).
|
||||
|
||||
For tips about wearing your HoloLens, see [HoloLens fit and comfort: FAQ](https://support.microsoft.com/help/13405/hololens-fit-and-comfort-faq).
|
||||
|
||||
This FAQ addresses the following questions and issues:
|
||||
<a id="list"></a>
|
||||
|
||||
- [My holograms don't look right or are moving around](#my-holograms-dont-look-right-or-are-moving-around)
|
||||
- [I see a message that says "Finding your space"](#i-see-a-message-that-says-finding-your-space)
|
||||
- [I'm not seeing the holograms I expect to see in my space](#im-not-seeing-the-holograms-i-expect-to-see-in-my-space)
|
||||
- [I can't place holograms where I want](#i-cant-place-holograms-where-i-want)
|
||||
- [Holograms disappear or are encased in other holograms or objects](#holograms-disappear-or-are-encased-in-other-holograms-or-objects)
|
||||
- [I can see holograms that are on the other side of a wall](#i-can-see-holograms-that-are-on-the-other-side-of-a-wall)
|
||||
- [When I place a hologram on a wall, it seems to float](#when-i-place-a-hologram-on-a-wall-it-seems-to-float)
|
||||
- [Apps appear too close to me when I'm trying to move them](#apps-appear-too-close-to-me-when-im-trying-to-move-them)
|
||||
- [I'm getting a low disk space error](#im-getting-a-low-disk-space-error)
|
||||
- [HoloLens doesn't respond to my gestures](#hololens-doesnt-respond-to-my-gestures)
|
||||
- [HoloLens doesn't respond to my voice](#hololens-doesnt-respond-to-my-voice)
|
||||
- [I'm having problems pairing or using a Bluetooth device](#im-having-problems-pairing-or-using-a-bluetooth-device)
|
||||
- [I'm having problems with the HoloLens clicker](#im-having-problems-with-the-hololens-clicker)
|
||||
- [I can't connect to Wi-Fi](#i-cant-connect-to-wi-fi)
|
||||
- [My HoloLens isn't running well, is unresponsive, or won't start](#my-hololens-isnt-running-well-is-unresponsive-or-wont-start)
|
||||
- [How do I delete all spaces?](#how-do-i-delete-all-spaces)
|
||||
- [I cannot find or use the keyboard to type in the HoloLens 2 Emulator](#i-cannot-find-or-use-the-keyboard-to-type-in-the-hololens-2-emulator)
|
||||
|
||||
## My holograms don't look right or are moving around
|
||||
|
||||
If your holograms don't look right (for example, they're jittery or shaky, or you see black patches on top of them), try one of these fixes:
|
||||
|
||||
- [Clean your device visor](hololens1-hardware.md#care-and-cleaning) and make sure nothing is blocking the sensors.
|
||||
- Make sure you're in a well-lit room without a lot of direct sunlight.
|
||||
- Try walking around and gazing at your surroundings so HoloLens can scan them more completely.
|
||||
- If you've placed a lot of holograms, try removing some.
|
||||
|
||||
If you're still having problems, trying running the Calibration app, which calibrates your HoloLens just for you, to help keep your holograms looking their best. Go to **Settings **>** System **>** Utilities**. Under Calibration, select **Open Calibration**.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I see a message that says Finding your space
|
||||
|
||||
When HoloLens is learning or loading a space, you might see a brief message that says "Finding your space." If this message continues for more than a few seconds, you'll see another message under the Start menu that says "Still looking for your space."
|
||||
|
||||
These messages mean that HoloLens is having trouble mapping your space. When this happens, you'll be able to open apps, but you won't be able to place holograms in your environment.
|
||||
|
||||
If you see these messages often, try the following:
|
||||
|
||||
- Make sure you're in a well-lit room without a lot of direct sunlight.
|
||||
- Make sure your device visor is clean. [Learn how](hololens1-hardware.md#care-and-cleaning).
|
||||
- Make sure you have a strong Wi-Fi signal. If you enter a new environment that has no Wi-Fi or a weak signal, HoloLens won't be able find your space. Check your Wi-Fi connection by going to **Settings **> **Network & Internet** >** Wi-Fi**.
|
||||
- Try moving more slowly.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I'm not seeing the holograms I expect to see in my space
|
||||
|
||||
If you don't see holograms you placed, or you're seeing some you don't expect, try the following:
|
||||
|
||||
- Try turning on some lights. HoloLens works best in a well-lit space.
|
||||
- Remove holograms you don't need by going to **Settings** > **System** > **Holograms** > **Remove nearby holograms**. Or, if needed, select **Remove all holograms**.
|
||||
|
||||
> [!NOTE]
|
||||
> If the layout or lighting in your space changes significantly, your device might have trouble identifying your space and showing your holograms.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I can't place holograms where I want
|
||||
|
||||
Here are some things to try if you're having trouble placing holograms:
|
||||
|
||||
- Stand about 1 to 3 meters from where you're trying to place the hologram.
|
||||
- Don't place holograms on black or reflective surfaces.
|
||||
- Make sure you're in a well-lit room without a lot of direct sunlight.
|
||||
- Walk around the rooms so HoloLens can rescan your surroundings. To see what's already been scanned, air tap to reveal the mapping mesh graphic.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## Holograms disappear or are encased in other holograms or objects
|
||||
|
||||
If you get too close to a hologram, it will temporarily disappear—just move away from it. Also, if you've placed a lot of holograms close together, some may disappear. Try removing a few.
|
||||
|
||||
Holograms can also be blocked or encased by other holograms or by objects such as walls. If this happens, try one of the following:
|
||||
|
||||
- If the hologram is encased in another hologram, move it to another location: select **Adjust**, then tap and hold to position it.
|
||||
- If the hologram is encased in a wall, select **Adjust**, then walk toward the wall until the hologram appears. Tap and hold, then pull the hologram forward and out of the wall.
|
||||
- If you can't move the hologram with gestures, use your voice to remove it. Gaze at the hologram, then say "Remove." Then reopen it and place it in a new location.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I can see holograms that are on the other side of a wall
|
||||
|
||||
If you're very close to a wall, or if HoloLens hasn't scanned the wall yet, you'll be able to see holograms that are in the next room. Stand 1 to 3 meters from the wall and gaze to scan it.
|
||||
|
||||
If HoloLens has problems scanning the wall, it might be because there's a black or reflective object nearby (for example, a black couch or a stainless steel refrigerator). If there is, scan the other side of the wall.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## When I place a hologram on a wall, it seems to float
|
||||
|
||||
Holograms placed on walls will appear to be an inch or so away from the wall. If they appear farther away, try the following:
|
||||
|
||||
- Stand 1 to 3 meters from the wall when you place a hologram and face the wall straight on.
|
||||
- Air tap the wall to reveal the mapping mesh graphic. Make sure the mesh is lined up with the wall. If it isn't, remove the hologram, rescan the wall, and try again.
|
||||
- If the issue persists, run the Calibration app. You'll find it in **Settings** > **System** > **Utilities**.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## Apps appear too close to me when I'm trying to move them
|
||||
|
||||
Try walking around and looking at the area where you're placing the app so HoloLens will scan it from different angles. [Cleaning your device visor](hololens1-hardware.md#care-and-cleaning) may also help.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I'm getting a low disk space error
|
||||
|
||||
Free up some storage space by doing one or more of the following:
|
||||
|
||||
- Remove some of the holograms you've placed, or remove some saved data from within apps. [How do I find my data?](hololens-find-and-save-files.md)
|
||||
- Delete some pictures and videos in the Photos app.
|
||||
- Uninstall some apps from your HoloLens. In the All apps list, tap and hold the app you want to uninstall, then select **Uninstall**. (This will also delete any of the app's data stored on the device.)
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## HoloLens doesn't respond to my gestures
|
||||
|
||||
To make sure HoloLens can see your gestures, keep your hand in the gesture frame, which extends a couple of feet on either side of you. HoloLens can also best see your hand when you hold it about 18 inches in front of your body (though you don't have to be precise about this). When HoloLens can see your hand, the cursor will change from a dot to a ring. Learn more about [using gestures in HoloLens 2](hololens2-basic-usage.md) or [using gestures in HoloLens (1st gen)](hololens1-basic-usage.md).
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## HoloLens doesn't respond to my voice
|
||||
|
||||
If Cortana isn't responding to your voice, make sure Cortana is on. In the **All apps** list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I'm having problems pairing or using a Bluetooth device
|
||||
|
||||
If you're having problems [pairing a Bluetooth device](hololens-connect-devices.md), try the following:
|
||||
|
||||
- Go to **Settings** > **Devices** and make sure Bluetooth is turned on. If it is, try turning if off and on again.
|
||||
- Make sure your Bluetooth device is fully charged or has fresh batteries.
|
||||
- If you still can't connect, [restart your HoloLens](hololens-recovery.md).
|
||||
|
||||
If you're having trouble using a Bluetooth device, make sure it's a supported device. Supported devices include:
|
||||
|
||||
- English-language QWERTY Bluetooth keyboards, which can be used anywhere you use the holographic keyboard.
|
||||
- Bluetooth mice.
|
||||
- The [HoloLens clicker](hololens1-clicker.md).
|
||||
|
||||
Other Bluetooth HID and GATT devices can be paired, but they might require a companion app from Microsoft Store to work with HoloLens.
|
||||
|
||||
HoloLens doesn't support Bluetooth audio profiles. Bluetooth audio devices, such as speakers and headsets, may appear as available in HoloLens settings, but they aren't supported.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I'm having problems with the HoloLens clicker
|
||||
|
||||
Use the [clicker](hololens1-clicker.md) to select, scroll, move, and resize holograms. Additional clicker gestures may vary from app to app.
|
||||
|
||||
If you're having trouble using the clicker, make sure its charged and paired with your HoloLens. If the battery is low, the indicator light will blink amber. To see if its paired, go to **Settings** > **Devices** and see if it shows up there. [Pair the clicker](hololens-connect-devices.md#pair-the-clicker).
|
||||
|
||||
If the clicker is charged and paired and you're still having problems, reset it by holding down the main button and the pairing button for 15 seconds. Then pair the clicker with your HoloLens again.
|
||||
|
||||
If that doesn't help, see [Restart or recover the HoloLens clicker](hololens1-clicker.md#restart-or-recover-the-clicker).
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I can't connect to Wi-Fi
|
||||
|
||||
Here are some things to try if you can't connect to Wi-Fi on HoloLens:
|
||||
|
||||
- Make sure Wi-Fi is turned on. Bloom to go to Start, then select **Settings** > **Network & Internet** > **Wi-Fi** to check. If Wi-Fi is on, try turning it off and on again.
|
||||
- Move closer to the router or access point.
|
||||
- Restart your Wi-Fi router, then [restart HoloLens](hololens-recovery.md). Try connecting again.
|
||||
- If none of these things work, check to make sure your router is using the latest firmware. You can find this information on the manufacturers website.
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## My HoloLens isn't running well, is unresponsive, or won't start
|
||||
|
||||
If your device isn't performing properly, see [Restart, reset, or recover HoloLens](hololens-recovery.md).
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## How do I delete all spaces?
|
||||
|
||||
*Coming soon*
|
||||
|
||||
[Back to list](#list)
|
||||
|
||||
## I cannot find or use the keyboard to type in the HoloLens 2 Emulator
|
||||
|
||||
*Coming soon*
|
||||
|
||||
[Back to list](#list)
|
||||
@ -1,11 +1,12 @@
|
||||
---
|
||||
title: Commercial features
|
||||
description: The Microsoft HoloLens Commercial Suite includes features that make it easier for businesses to manage HoloLens devices. HoloLens 2 devices are equipped with commercial features by default.
|
||||
keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk mode
|
||||
author: scooley
|
||||
ms.author: scooley
|
||||
ms.date: 08/26/19
|
||||
ms.date: 08/26/2019
|
||||
ms.topic: article
|
||||
keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk mode
|
||||
audience: ITPro
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
ms.localizationpriority: high
|
||||
@ -53,7 +54,7 @@ HoloLens (1st gen) came with two licensing options, the developer license and a
|
||||
|Ability to block unenrollment | |✔️ |✔️ |
|
||||
|Cert-based corporate Wi-Fi access | |✔️ |✔️ |
|
||||
|Microsoft Store (Consumer) |Consumer |Filter by using MDM |Filter by using MDM |
|
||||
[Business Store Portal](https://docs.microsoft.com/microsoft-store/working-with-line-of-business-apps) | |✔️ |✔️ |
|
||||
|[Business Store Portal](https://docs.microsoft.com/microsoft-store/working-with-line-of-business-apps) | |✔️ |✔️ |
|
||||
|**Security and identity** | | | |
|
||||
|Sign in by using Azure Active Directory (AAD) account |✔️ |✔️ |✔️ |
|
||||
|Sign in by using Microsoft Account (MSA) |✔️ |✔️ |✔️ |
|
||||
|
||||
@ -7,8 +7,8 @@ ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 9/13/2019
|
||||
ms.localizationpriority: high
|
||||
ms.date: 09/13/2019
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
@ -34,7 +34,7 @@ Classes of Bluetooth devices supported by HoloLens (1st gen):
|
||||
- HoloLens (1st gen) clicker
|
||||
|
||||
> [!NOTE]
|
||||
> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](http://go.microsoft.com/fwlink/p/?LinkId=746660).
|
||||
> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](https://go.microsoft.com/fwlink/p/?LinkId=746660).
|
||||
|
||||
### Pair a Bluetooth keyboard or mouse
|
||||
|
||||
|
||||
@ -106,7 +106,7 @@ Here are some things you can try saying (remember to say "Hey Cortana" first).
|
||||
- Stop recording. (Stops recording a video.)
|
||||
- Call <*contact*>. (Requires Skype.)
|
||||
- What time is it?
|
||||
- Show me the latest NBA scores.
|
||||
- Show me the latest NBA scores.
|
||||
- How much battery do I have left?
|
||||
- Tell me a joke.
|
||||
|
||||
|
||||
@ -50,6 +50,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
|
||||
|
||||
1. Find the XML license file that was provided when you purchased the Commercial Suite.
|
||||
|
||||
1. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
|
||||
>[!NOTE]
|
||||
>You can configure [additional settings in the provisioning package](hololens-provisioning.md).
|
||||
|
||||
@ -87,7 +88,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
|
||||
1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup.
|
||||
|
||||
>[!NOTE]
|
||||
>If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
|
||||
>If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
|
||||
|
||||
## Verify device encryption
|
||||
|
||||
|
||||
@ -1,16 +1,19 @@
|
||||
---
|
||||
title: Enroll HoloLens in MDM (HoloLens)
|
||||
title: Enroll HoloLens in MDM
|
||||
description: Enroll HoloLens in mobile device management (MDM) for easier management of multiple devices.
|
||||
ms.prod: hololens
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: dansimp
|
||||
ms.author: dansimp
|
||||
ms.assetid: 2a9b3fca-8370-44ec-8b57-fb98b8d317b0
|
||||
author: scooley
|
||||
ms.author: scooley
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 07/27/2017
|
||||
ms.date: 07/15/2019
|
||||
ms.reviewer:
|
||||
manager: dansimp
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Enroll HoloLens in MDM
|
||||
@ -39,3 +42,7 @@ When auto-enrollment is enabled, no additional manual enrollment is needed. When
|
||||
1. Upon successful authentication to the MDM server, a success message is shown.
|
||||
|
||||
Your device is now enrolled with your MDM server. The device will need to restart to acquire policies, certificates, and apps. The Settings app will now reflect that the device is enrolled in device management.
|
||||
|
||||
## Unenroll HoloLens from Intune
|
||||
|
||||
You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard.
|
||||
@ -9,9 +9,9 @@ ms.date: 8/29/2019
|
||||
ms.prod: hololens
|
||||
ms.topic: article
|
||||
audience: ITPro
|
||||
ms.localizationpriority: medium
|
||||
ms.localizationpriority: high
|
||||
appliesto:
|
||||
- HoloLens 1
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
@ -77,7 +77,7 @@ The cameras can see no closer than 15cm from an object.
|
||||
|
||||
### Surfaces in a space
|
||||
|
||||
Strongly reflective surfaces will likely look different depending on the angle, which affects tracking. Think of a brand new car—when you move around it, light reflects and you see different objects in the surface as you move. To the tracker, the different objects reflected in the surface represent a changing environment, and the device loses tracking.
|
||||
Strongly reflective surfaces will likely look different depending on the angle, which affects tracking. Think of a brand new car - when you move around it, light reflects and you see different objects in the surface as you move. To the tracker, the different objects reflected in the surface represent a changing environment, and the device loses tracking.
|
||||
|
||||
Less shiny objects are easier to track against.
|
||||
|
||||
|
||||
@ -80,4 +80,3 @@ To easily direct other people (such as co-workers, Microsoft staff, [forum](http
|
||||
1. Enter your feedback.
|
||||
1. If you are reporting a reproducible issue, you can select **Reproduce**. Without closing Feedback Hub, reproduce the issue. After you finish, come back to Feedback Hub and select **I’m done**. The app adds a mixed reality capture of your repro and relevant diagnostic logs to your feedback.
|
||||
1. Select **Post feedback**, and you’re done.
|
||||
|
||||
|
||||
@ -12,6 +12,9 @@ author: v-miegge
|
||||
ms.author: v-miegge
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Find and save files on HoloLens
|
||||
|
||||
@ -10,6 +10,9 @@ ms.localizationpriority: medium
|
||||
ms.date: 10/23/2018
|
||||
ms.reviewer:
|
||||
manager: dansimp
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Insider preview for Microsoft HoloLens
|
||||
|
||||
169
devices/hololens/hololens-known-issues.md
Normal file
169
devices/hololens/hololens-known-issues.md
Normal file
@ -0,0 +1,169 @@
|
||||
---
|
||||
title: HoloLens known issues
|
||||
description: This is the list of known issues that may affect HoloLens developers.
|
||||
keywords: troubleshoot, known issue, help
|
||||
author: mattzmsft
|
||||
ms.author: mazeller
|
||||
ms.date: 8/30/2019
|
||||
ms.topic: article
|
||||
HoloLens and holograms: Frequently asked questions
|
||||
manager: jarrettr
|
||||
ms.prod: hololens
|
||||
appliesto:
|
||||
- HoloLens 1
|
||||
---
|
||||
|
||||
# HoloLens known issues
|
||||
|
||||
This is the current list of known issues for HoloLens that affect developers. Check here first if you are seeing an odd behavior. This list will be kept updated as new issues are discovered or reported, or as issues are addressed in future HoloLens software updates.
|
||||
|
||||
## Unable to connect and deploy to HoloLens through Visual Studio
|
||||
|
||||
>[!NOTE]
|
||||
>Last Update: 8/8 @ 5:11PM - Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
|
||||
|
||||
Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
|
||||
|
||||
Issue root-cause: Users who used Visual Studio 2015 or early releases of Visual Studio 2017 to deploy and debug applications on their HoloLens and then subsequently used the latest versions of Visual Studio 2017 or Visual Studio 2019 with the same HoloLens will be affected. The newer releases of Visual Studio deploy a new version of a component, but files from the older version are left over on the device, causing the newer version to fail. This causes the following error message: DEP0100: Please ensure that target device has developer mode enabled. Could not obtain a developer license on \<ip\> due to error 80004005.
|
||||
|
||||
### Workaround
|
||||
|
||||
Our team is currently working on a fix. In the meantime, you can use the following steps to work around the issue and help unblock deployment and debugging:
|
||||
|
||||
1. Open Visual Studio
|
||||
1. Select **File** > **New** > **Project**.
|
||||
1. Select **Visual C#** > **Windows Desktop** > **Console App (.NET Framework)**.
|
||||
1. Give the project a name (such as "HoloLensDeploymentFix") and make sure the Framework is set to at least .NET Framework 4.5, then Select **OK**.
|
||||
1. Right-click on the **References** node in Solution Explorer and add the following references (select to the **Browse** section and select **Browse**):
|
||||
|
||||
``` CMD
|
||||
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Deploy.dll
|
||||
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Connectivity.dll
|
||||
C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\SirepInterop.dll
|
||||
```
|
||||
|
||||
>[!NOTE]
|
||||
>If you don't have 10.0.18362.0 installed, use the most recent version that you have.
|
||||
|
||||
1. Right-click on the project in Solution Explorer and select **Add** > **Existing Item**.
|
||||
1. Browse to C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86 and change the filter to **All Files (\*.\*)**.
|
||||
1. Select both SirepClient.dll and SshClient.dll, and Select **Add**.
|
||||
1. Locate and select both files in Solution Explorer (they should be at the bottom of the list of files) and change **Copy to Output Directory** in the **Properties** window to **Copy always**.
|
||||
1. At the top of the file, add the following to the existing list of `using` statements:
|
||||
|
||||
``` CMD
|
||||
using Microsoft.Tools.Deploy;
|
||||
using System.Net;
|
||||
```
|
||||
|
||||
1. Inside of `static void Main(...)`, add the following code:
|
||||
|
||||
``` PowerShell
|
||||
RemoteDeployClient client = RemoteDeployClient.CreateRemoteDeployClient();
|
||||
client.Connect(new ConnectionOptions()
|
||||
{
|
||||
Credentials = new NetworkCredential("DevToolsUser", string.Empty),
|
||||
IPAddress = IPAddress.Parse(args[0])
|
||||
});
|
||||
client.RemoteDevice.DeleteFile(@"C:\Data\Users\DefaultAccount\AppData\Local\DevelopmentFiles\VSRemoteTools\x86\CoreCLR\mscorlib.ni.dll");
|
||||
```
|
||||
|
||||
1. Select **Build** > **Build Solution**.
|
||||
1. Open a Command Prompt Window and cd to the folder that contains the compiled .exe file (for example, C:\MyProjects\HoloLensDeploymentFix\bin\Debug)
|
||||
1. Run the executable and provide the device's IP address as a command-line argument. (If connected using USB, you can use 127.0.0.1, otherwise use the device’s Wi-Fi IP address.) For example, "HoloLensDeploymentFix 127.0.0.1"
|
||||
|
||||
1. After the tool has exited without any messages (this should only take a few seconds), you will now be able to deploy and debug from Visual Studio 2017 or newer. Continued use of the tool is not necessary.
|
||||
|
||||
We will provide further updates as they become available.
|
||||
|
||||
## Issues launching the Microsoft Store and apps on HoloLens
|
||||
|
||||
> [!NOTE]
|
||||
> Last Update: 4/2 @ 10 AM - Issue resolved.
|
||||
|
||||
You may experience issues when trying to launch the Microsoft Store and apps on HoloLens. We've determined that the issue occurs when background app updates deploy a newer version of framework packages in specific sequences while one or more of their dependent apps are still running. In this case, an automatic app update delivered a new version of the .NET Native Framework (version 10.0.25531 to 10.0.27413) caused the apps that are running to not correctly update for all running apps consuming the prior version of the framework. The flow for framework update is as follows:
|
||||
|
||||
1. The new framework package is downloaded from the store and installed
|
||||
1. All apps using the older framework are ‘updated’ to use the newer version
|
||||
|
||||
If step 2 is interrupted before completion then any apps for which the newer framework wasn’t registered will fail to launch from the start menu. We believe any app on HoloLens could be affected by this issue.
|
||||
|
||||
Some users have reported that closing hung apps and launching other apps such as Feedback Hub, 3D Viewer or Photos resolves the issue for them—however, this does not work 100% of the time.
|
||||
|
||||
We have root caused that this issue was not caused the update itself, but a bug in the OS that resulted in the .NET Native framework update being handled incorrectly. We are pleased to announce that we have identified a fix and have released an update (OS version 17763.380) containing the fix.
|
||||
|
||||
To see if your device can take the update, please:
|
||||
|
||||
1. Go to the Settings app and open **Update & Security**.
|
||||
1. Select **Check for Updates**.
|
||||
1. If update to 17763.380 is available, please update to this build to receive the fix for the App Hang bug
|
||||
1. Upon updating to this version of the OS, the Apps should work as expected.
|
||||
|
||||
Additionally, as we do with every HoloLens OS release, we have posted the FFU image to the [Microsoft Download Center](https://aka.ms/hololensdownload/10.0.17763.380).
|
||||
|
||||
If you would not like to take the update, we have released a new version of the Microsoft Store UWP app as of 3/29. After you have the updated version of the Store:
|
||||
|
||||
1. Open the Store and confirm that it loads.
|
||||
1. Use the bloom gesture to open the menu.
|
||||
1. Attempt to open previously broken apps.
|
||||
1. If it still cannot be launched, tap and hold the icon of the broken app and select uninstall.
|
||||
1. Resinstall these apps from the store.
|
||||
|
||||
If your device is still unable to load apps, you can sideload a version of the .NET Native Framework and Runtime through the download center by following these steps:
|
||||
|
||||
1. Please download [this zip file](https://download.microsoft.com/download/8/5/C/85C23745-794C-419D-B8D7-115FBCCD6DA7/netfx_1.7.zip) from the Microsoft Download Center. Unzipping will produce two files. Microsoft.NET.Native.Runtime.1.7.appx and Microsoft.NET.Native.Framework.1.7.appx
|
||||
1. Please verify that your device is dev unlocked. If you haven’t done that before the instructions to do that are [here](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
|
||||
1. You then want to get into the Windows Device Portal. Our recommendation is to do this over USB and you would do that by typing http://127.0.0.1:10080 into your browser.
|
||||
1. After you have the Windows Device Portal up we need you to “side load” the two files that you downloaded. To do that you need to go down the left side bar until you get to the **Apps** section and select **Apps**.
|
||||
1. You will then see a screen that is similar to the below. You want to go to the section that says **Install App** and browse to where you unzipped those two APPX files. You can only do one at a time, so after you select the first one, then click on “Go” under the Deploy section. Then do this for the second APPX file.
|
||||
|
||||
|
||||
1. At this point we believe your applications should start working again and that you can also get to the Store.
|
||||
1. In some cases, it is necessary run the additional step of launching the 3D Viewer app before affected apps will launch.
|
||||
|
||||
We appreciate your patience as we have gone through the process to get this issue resolved, and we look forward to continued working with our community to create successful Mixed Reality experiences.
|
||||
|
||||
## Connecting to WiFi
|
||||
|
||||
During HoloLens Setup, there is a credential timeout of 2 minutes. The username/password needs to be entered within 2 minutes otherwise the username field will be automatically cleared.
|
||||
|
||||
We recommend using a Bluetooth keyboard for entering long passwords.
|
||||
|
||||
> [!NOTE]
|
||||
> If the wrong network is selected during HoloLens Setup, the device will need to be fully reset. Instructions can be found [here.](hololens-restart-recover.md)
|
||||
|
||||
## Device Update
|
||||
|
||||
- 30 seconds after a new update, the shell may disappear one time. Please perform the **bloom** gesture to resume your session.
|
||||
|
||||
## Visual Studio
|
||||
|
||||
- See [Install the tools](https://docs.microsoft.com/windows/mixed-reality/install-the-tools) for the most up-to-date version of Visual Studio that is recommended for HoloLens development.
|
||||
- When deploying an app from Visual Studio to your HoloLens, you may see the error: **The requested operation cannot be performed on a file with a user-mapped section open. (Exception from HRESULT: 0x800704C8)**. If this happens, try again and your deployment will generally succeed.
|
||||
|
||||
## Emulator
|
||||
|
||||
- Not all apps in the Microsoft Store are compatible with the emulator. For example, Young Conker and Fragments are not playable on the emulator.
|
||||
- You cannot use the PC webcam in the Emulator.
|
||||
- The Live Preview feature of the Windows Device Portal does not work with the emulator. You can still capture Mixed Reality videos and images.
|
||||
|
||||
## Unity
|
||||
|
||||
- See [Install the tools](https://docs.microsoft.com/windows/mixed-reality/install-the-tools) for the most up-to-date version of Unity recommended for HoloLens development.
|
||||
- Known issues with the Unity HoloLens Technical Preview are documented in the [HoloLens Unity forums](https://forum.unity3d.com/threads/known-issues.394627/).
|
||||
|
||||
## Windows Device Portal
|
||||
|
||||
- The Live Preview feature in Mixed Reality capture may exhibit several seconds of latency.
|
||||
- On the Virtual Input page, the Gesture and Scroll controls under the Virtual Gestures section are not functional. Using them will have no effect. The virtual keyboard on the same page works correctly.
|
||||
- After enabling Developer Mode in Settings, it may take a few seconds before the switch to turn on the Device Portal is enabled.
|
||||
|
||||
## API
|
||||
|
||||
- If the application sets the [focus point](https://docs.microsoft.com/windows/mixed-reality/focus-point-in-unity) behind the user or the normal to camera.forward, holograms will not appear in Mixed Reality Capture photos or videos. Until this bug is fixed in Windows, if applications actively set the [focus point](https://docs.microsoft.com/windows/mixed-reality/focus-point-in-unity) they should ensure the plane normal is set opposite camera-forward (for example, normal = -camera.forward).
|
||||
|
||||
## Xbox Wireless Controller
|
||||
|
||||
- Xbox Wireless Controller S must be updated before it can be used with HoloLens. Ensure you are [up to date](https://support.xbox.com/xbox-one/accessories/update-controller-for-stereo-headset-adapter) before attempting to pair your controller with a HoloLens.
|
||||
- If you reboot your HoloLens while the Xbox Wireless Controller is connected, the controller will not automatically reconnect to HoloLens. The Guide button light will flash slowly until the controller powers off after 3 minutes. To reconnect your controller immediately, power off the controller by holding the Guide button until the light turns off. When you power your controller on again, it will reconnect to HoloLens.
|
||||
- If your HoloLens enters standby while the Xbox Wireless Controller is connected, any input on the controller will wake the HoloLens. You can prevent this by powering off your controller when you are done using it.
|
||||
@ -21,6 +21,8 @@ It's common to share one HoloLens with many people or to have many people share
|
||||
|
||||
## Share with multiple people, each using their own account
|
||||
|
||||
**Prerequisite**: The HoloLens device must be running Windows 10, version 1803 or later. HoloLens (1st gen) also need to be [upgraded to Windows Holographic for Business](hololens-upgrade-enterprise.md).
|
||||
|
||||
When they use their own Azure Active Directory (Azure AD) accounts, multiple users can each keep their own user settings and user data on the device.
|
||||
|
||||
To make sure that multiple people can use their own accounts on your HoloLens, follow these steps to configure it:
|
||||
|
||||
@ -11,7 +11,7 @@ manager: v-miegge
|
||||
ms.topic: article
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
ms.localizationpriority: medium
|
||||
ms.localizationpriority: high
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
|
||||
@ -9,7 +9,7 @@ author: mattzmsft
|
||||
ms.author: mazeller
|
||||
ms.date: 08/30/2019
|
||||
ms.topic: article
|
||||
ms.localizationpriority:
|
||||
ms.localizationpriority: high
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
|
||||
@ -9,7 +9,7 @@ keywords: hololens, Windows Mixed Reality, design, spatial mapping, HoloLens, su
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.localizationpriority: high
|
||||
appliesto:
|
||||
- HoloLens 1 (1st gen)
|
||||
- HoloLens 2
|
||||
|
||||
@ -8,7 +8,7 @@ manager: jarrettr
|
||||
audience: Admin
|
||||
ms.topic: article
|
||||
ms.prod: hololens
|
||||
ms.localizationpriority: Medium
|
||||
ms.localizationpriority: high
|
||||
ms.sitesec: library
|
||||
---
|
||||
|
||||
@ -16,7 +16,7 @@ ms.sitesec: library
|
||||
|
||||
✔️ **All services are active**
|
||||
|
||||
**Key** ✔️ Good, ⓘ Information, ⚠ Warning, ❌ Critical
|
||||
**Key** ✔️ Good, ⓘ Information, ⚠ Warning, ❌ Critical
|
||||
|
||||
Area|HoloLens (1st gen)|HoloLens 2
|
||||
----|:----:|:----:
|
||||
@ -27,10 +27,10 @@ Area|HoloLens (1st gen)|HoloLens 2
|
||||
|
||||
## Notes and related topics
|
||||
|
||||
[Frequently asked questions about using Skype for HoloLens](https://support.skype.com/en/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens)
|
||||
[Frequently asked questions about using Skype for HoloLens](https://support.skype.com/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens)
|
||||
|
||||
For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/status/).
|
||||
|
||||
For more details about current known issues, see [HoloLens known issues](https://docs.microsoft.com/windows/mixed-reality/hololens-known-issues).
|
||||
For more details about current known issues, see [HoloLens known issues](hololens-known-issues.md).
|
||||
|
||||
Follow HoloLens on [Twitter](https://twitter.com/HoloLens) and subscribe on [Reddit](https://www.reddit.com/r/HoloLens/).
|
||||
|
||||
@ -1,23 +1,76 @@
|
||||
---
|
||||
title: Manage updates to HoloLens (HoloLens)
|
||||
title: Managing updates to HoloLens
|
||||
description: Administrators can use mobile device management to manage updates to HoloLens devices.
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: dansimp
|
||||
ms.author: dansimp
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
audience: ITPro
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 04/30/2018
|
||||
ms.reviewer:
|
||||
manager: dansimp
|
||||
ms.localizationpriority: high
|
||||
ms.date: 11/7/2019
|
||||
ms.reviewer: jarrettr
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Manage updates to HoloLens
|
||||
# Managing HoloLens updates
|
||||
|
||||
HoloLens uses Windows Update, just like other Windows 10 devices. When an update is available, it will be automatically downloaded and installed the next time your device is plugged in and connected to the Internet.
|
||||
|
||||
This article will walk through all of the way to manage updates on HoloLens.
|
||||
|
||||
## Manually check for updates
|
||||
|
||||
While HoloLens periodically checks for system updates so you don't have to, there may be circumstances in which you want to manually check.
|
||||
|
||||
To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app says your device is up to date, you have all the updates that are currently available.
|
||||
|
||||
## Go back to a previous version (HoloLens 2)
|
||||
|
||||
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version.
|
||||
|
||||
> [!NOTE]
|
||||
> Going back to an earlier version deletes your personal files and settings.
|
||||
|
||||
To go back to a previous version of HoloLens 2, follow these steps:
|
||||
|
||||
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
|
||||
1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store.
|
||||
1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download).
|
||||
1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it.
|
||||
1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.)
|
||||
1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile.
|
||||
1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.)
|
||||
1. Select **Install software**, and follow the instructions.
|
||||
|
||||
## Go back to a previous version (HoloLens (1st gen))
|
||||
|
||||
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version.
|
||||
|
||||
> [!NOTE]
|
||||
> Going back to an earlier version deletes your personal files and settings.
|
||||
|
||||
To go back to a previous version of HoloLens (1st gen), follow these steps:
|
||||
|
||||
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
|
||||
1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379).
|
||||
1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery).
|
||||
1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it.
|
||||
1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)
|
||||
1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile.
|
||||
1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.)
|
||||
1. Select **Install software**, and follow the instructions.
|
||||
|
||||
> [!NOTE]
|
||||
> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions.
|
||||
|
||||
# Use policies to manage updates to HoloLens
|
||||
|
||||
>[!NOTE]
|
||||
>HoloLens devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates.
|
||||
|
||||
For a complete list of Update policies, see [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business).
|
||||
>HoloLens (1st gen) devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates.
|
||||
|
||||
To configure how and when updates are applied, use the following policies:
|
||||
|
||||
@ -37,7 +90,8 @@ For devices on Windows 10, version 1607 only: You can use the following update p
|
||||
- [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval)
|
||||
- [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl)
|
||||
|
||||
## Related topics
|
||||
For more information about using policies to manage HoloLens, see the following articles:
|
||||
|
||||
- [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2)
|
||||
- [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business)
|
||||
- [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure)
|
||||
|
||||
@ -10,7 +10,7 @@ ms.sitesec: library
|
||||
author: v-miegge
|
||||
ms.author: v-miegge
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.localizationpriority: high
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
---
|
||||
|
||||
64
devices/hololens/hololens1-fit-comfort-faq.md
Normal file
64
devices/hololens/hololens1-fit-comfort-faq.md
Normal file
@ -0,0 +1,64 @@
|
||||
---
|
||||
title: HoloLens (1st gen) fit and comfort frequently asked questions
|
||||
description: Answers to frequently asked questions about how to fit your HoloLens (1st gen).
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
ms.localizationpriority: high
|
||||
ms.date: 10/09/2019
|
||||
ms.reviewer: jarrettr
|
||||
audience: ITPro
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
---
|
||||
|
||||
# HoloLens (1st gen) fit and comfort frequently asked questions
|
||||
|
||||
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
|
||||
|
||||
For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens (1st gen) ready to use](hololens1-setup.md).
|
||||
|
||||
> [!NOTE]
|
||||
> The fit and comfort tips in this topic are meant only as general guidance—they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun!
|
||||
|
||||
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
|
||||
|
||||
## I'm experiencing discomfort when I use my device. What should I do?
|
||||
|
||||
If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first.
|
||||
|
||||
For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661).
|
||||
|
||||
## I can't see the whole holographic frame, or my holograms are cut off
|
||||
|
||||
To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead.
|
||||
|
||||
## I need to look up or down to see holograms
|
||||
|
||||
Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how:
|
||||
|
||||
- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame.
|
||||
- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame.
|
||||
|
||||
## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure
|
||||
|
||||
The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens1-setup.md#adjust-fit).
|
||||
|
||||
You can also experiment with the positioning of the headband—depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead.
|
||||
|
||||
## My HoloLens feels heavy on my nose
|
||||
|
||||
If your HoloLens is adjusted correctly, the nose pad should rest lightly on your nose. If it feels heavy on your nose, try rotating the visor up or adjusting the angle of the headband. You can also slide the device visor out—grasp the device arms just behind the visor and pull forward gently.
|
||||
|
||||
## How can I adjust HoloLens to fit with my glasses?
|
||||
|
||||
The device visor can slide in and out to accommodate eyewear. Grasp the device arms just behind the visor and pull forward gently to adjust it.
|
||||
|
||||
## My arm gets tired when I use gestures. What can I do?
|
||||
|
||||
When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. [Learn more about gestures](hololens1-basic-usage.md#use-hololens-with-your-hands).
|
||||
|
||||
And be sure to try out [voice commands](hololens-cortana.md) and the [HoloLens clicker](hololens1-clicker.md).
|
||||
@ -15,7 +15,7 @@ appliesto:
|
||||
- HoloLens (1st gen)
|
||||
---
|
||||
|
||||
# HoloLens (1st Gen) hardware
|
||||
# HoloLens (1st gen) hardware
|
||||
|
||||
|
||||
|
||||
@ -48,6 +48,14 @@ The HoloLens box contains the following items:
|
||||
>[!TIP]
|
||||
>The [clicker](hololens1-clicker.md) ships with HoloLens (1st Gen), in a separate box.
|
||||
|
||||
### Power Supply details
|
||||
|
||||
The power supply and the USB cable that come with the device are the best supported mechanism for charging. The power supply is an 18W charger. It supplies 9V at 2A.
|
||||
|
||||
Charging rate and speed may vary depending on the environment in which the device is running.
|
||||
|
||||
In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger.
|
||||
|
||||
## Device specifications
|
||||
|
||||
### Display
|
||||
|
||||
@ -7,7 +7,7 @@ author: JesseMcCulloch
|
||||
ms.author: jemccull
|
||||
ms.topic: article
|
||||
ms.localizationpriority: high
|
||||
ms.date: 8/12/19
|
||||
ms.date: 8/12/2019
|
||||
ms.reviewer:
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
@ -29,6 +29,10 @@ When your HoloLens is on, the battery indicator shows the battery level in incre
|
||||
> [!TIP]
|
||||
> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?"
|
||||
|
||||
The power supply and USB cable that come with the device are the best way to charge your HoloLens (1st gen). The power supply provides 18W of power (9V 2A).
|
||||
|
||||
Charging rate and speed may vary depending on the environment in which the device is running.
|
||||
|
||||
## Adjust fit
|
||||
|
||||
> [!VIDEO https://www.microsoft.com/videoplayer/embed/be3cb527-f2f1-4f85-b4f7-a34fbaba980d]
|
||||
|
||||
@ -28,7 +28,7 @@ This guide provides an intro to:
|
||||
|
||||
On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality".
|
||||
|
||||
The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram by listening, even if it’s behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls.
|
||||
The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision clear. With spatial sound, you can pinpoint a hologram by listening, even if it’s behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls.
|
||||
|
||||
Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons.
|
||||
|
||||
@ -54,6 +54,8 @@ To bring up a **context menu**, like the ones you'll find on an app tile in the
|
||||
|
||||
## Use hand ray for holograms out of reach
|
||||
|
||||
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3ZOum]
|
||||
|
||||
When there are no holograms near your hands, the **touch cursor** will hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance.
|
||||
|
||||
> [!TIP]
|
||||
@ -71,6 +73,8 @@ To select something using **hand ray**, follow these steps:
|
||||
|
||||
### Grab using air tap and hold
|
||||
|
||||
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3Wxnh]
|
||||
|
||||
To grab a hologram or scroll app window content using **hand ray**, start with an **air tap**, but keep your fingers together instead of releasing them.
|
||||
|
||||
Use **air tap and hold** to perform the following actions with hand ray:
|
||||
@ -81,7 +85,9 @@ Use **air tap and hold** to perform the following actions with hand ray:
|
||||
|
||||
## Start gesture
|
||||
|
||||
The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. You’ll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where you’re looking**.
|
||||
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3Wxng]
|
||||
|
||||
The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. You’ll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where you’re looking**.
|
||||
|
||||
> [!TIP]
|
||||
>
|
||||
@ -135,6 +141,8 @@ Move a hologram or app by following these steps:
|
||||
|
||||
### Resizing holograms
|
||||
|
||||
> [!VIDEO https://www.microsoft.com/videoplayer/embed/RE3ZYIb]
|
||||
|
||||
Grab and use the **resize handles** that appear on the corners of 3D holograms and app windows to resize them.
|
||||
|
||||
For an app window, when resized this way the window content correspondingly increases in size and becomes easier to read.
|
||||
|
||||
60
devices/hololens/hololens2-fit-comfort-faq.md
Normal file
60
devices/hololens/hololens2-fit-comfort-faq.md
Normal file
@ -0,0 +1,60 @@
|
||||
---
|
||||
title: HoloLens 2 fit and comfort FAQ
|
||||
description: Answers to frequently asked questions about how to fit your HoloLens 2.
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
audience: ItPro
|
||||
ms.localizationpriority: high
|
||||
ms.date: 11/07/2019
|
||||
ms.reviewer: jarrettr
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# HoloLens 2 fit and comfort frequently asked questions
|
||||
|
||||
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
|
||||
|
||||
For step-by-step instructions and a video about putting on and adjusting your device, see [Get your HoloLens 2 ready to use](hololens2-setup.md).
|
||||
|
||||
> [!NOTE]
|
||||
> The fit and comfort tips in this topic are meant only as general guidance—they don't replace any laws or regulations, or your good judgment when using HoloLens. Stay safe, and have fun!
|
||||
|
||||
Here are some tips on how to stay comfortable and have the best experience using your HoloLens.
|
||||
|
||||
## I'm experiencing discomfort when I use my device. What should I do?
|
||||
|
||||
If you experience discomfort, take a break until you feel better. Try sitting in a well-lit room and relaxing for a bit. The next time your use your HoloLens, try using it for a shorter period of time at first.
|
||||
|
||||
For more information, see [Health and safety on HoloLens](https://go.microsoft.com/fwlink/p/?LinkId=746661).
|
||||
|
||||
## I can't see the whole holographic frame, or my holograms are cut off
|
||||
|
||||
To see the top edge of the holographic frame, move the device so it sits higher on your head, or angle the headband up slightly in front. To see the bottom edge, move the device to sit lower on your head, or angle the headband down slightly in front. If the left or right edge of the view frame isn't visible, make sure the HoloLens visor is centered on your forehead.
|
||||
|
||||
## I need to look up or down to see holograms
|
||||
|
||||
Try adjusting the position of your device visor so the holographic frame matches your natural gaze. Here's how:
|
||||
|
||||
- **If you need to look up to see holograms**. First, shift the back of the headband a bit higher on your head. Then use one hand to hold the headband in place and the other to gently rotate the visor so you have a good view of the holographic frame.
|
||||
- **If you need to look down to see holograms**. First, shift the back of the headband a bit lower on your head. Then place your thumbs under the device arms and your index fingers on top of the headband, and gently squeeze with your thumbs to rotate the visor so you have a good view of the holographic frame.
|
||||
|
||||
## The device slides down when I'm using it, or I need to make the headband too tight to keep it secure
|
||||
|
||||
The overhead strap can help keep your HoloLens secure on your head, particularly if you're moving around a lot. The strap may also let you loosen the headband a bit. [Learn how to use it](hololens2-setup.md#adjust-fit).
|
||||
|
||||
You can also experiment with the positioning of the headband—depending on your head size and shape, you may need to slide it up or down to reposition it on your forehead.
|
||||
|
||||
## How can I adjust HoloLens to fit with my glasses?
|
||||
|
||||
To accommodate eyewear, you can tilt the visor.
|
||||
|
||||
## My arm gets tired when I use gestures. What can I do?
|
||||
|
||||
When using gestures, there's no need to extend your arm out far from your body. Keep it closer to your side, where it's more comfortable and will get less tired. You can also use hand rays to interact with holograms without raising your arms [Learn more about gestures and hand rays](hololens2-basic-usage.md#the-hand-tracking-frame).
|
||||
|
||||
And be sure to try out [voice commands](hololens-cortana.md).
|
||||
@ -35,6 +35,14 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
|
||||
- **Power supply**. Plugs into a power outlet.
|
||||
- **Microfiber cloth**. Use to clean your HoloLens visor.
|
||||
|
||||
### Power Supply details
|
||||
|
||||
The power supply and the USB cable that come with the device are the best supported mechanism for charging. The power supply is an 18W charger. It's supplies 9V at 2A.
|
||||
|
||||
Charging rate and speed may vary depending on the environment in which the device is running.
|
||||
|
||||
In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger.
|
||||
|
||||
## Device specifications
|
||||
|
||||
### Display
|
||||
@ -75,6 +83,16 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
|
||||
| Bluetooth | 5.0 |
|
||||
| USB | USB Type-C |
|
||||
|
||||
### Power
|
||||
|
||||
| | |
|
||||
| - | - |
|
||||
| Battery Life | 2-3 hours of active use. Up to 2 weeks of standby time. |
|
||||
| Battery technology | [Lithium batteries](https://www.microsoft.com/download/details.aspx?id=43388) |
|
||||
| Charging behavior | Fully functional when charging |
|
||||
| Cooling type | Passively cooled (no fans) |
|
||||
| Power draw | In order to maintain/advance Internal Battery Charge Percentage while the device is on, it must be connected minimum to a 15W charger. |
|
||||
|
||||
### Fit
|
||||
|
||||
| | |
|
||||
|
||||
45
devices/hololens/hololens2-language-support.md
Normal file
45
devices/hololens/hololens2-language-support.md
Normal file
@ -0,0 +1,45 @@
|
||||
---
|
||||
title: Supported languages for HoloLens 2
|
||||
description:
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 9/12/2019
|
||||
audience: ITPro
|
||||
ms.reviewer: jarrettr
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Supported languages for HoloLens 2
|
||||
|
||||
HoloLens 2 supports the following languages. This support includes voice commands and dictation features.
|
||||
|
||||
- Chinese Simplified (China)
|
||||
- English (Australia)
|
||||
- English (Canada)
|
||||
- English (Great Britain)
|
||||
- English (United States)
|
||||
- French (Canada)
|
||||
- French (France)
|
||||
- German (Germany)
|
||||
- Italian (Italy)
|
||||
- Japanese (Japan)
|
||||
- Spanish (Mexico)
|
||||
- Spanish (Spain)
|
||||
|
||||
Windows Mixed Reality is also available in the following languages. However, this support does not include speech commands or dictation features.
|
||||
|
||||
- Chinese Traditional (Taiwan and Hong Kong)
|
||||
- Dutch (Netherlands)
|
||||
- Korean (Korea)
|
||||
- Changing language or keyboard
|
||||
|
||||
> [!NOTE]
|
||||
> Your speech and dictation language depends on the Windows display language.
|
||||
>
|
||||
To change the Windows display language, region, or keyboard settings, use the start gesture to open the **Start** menu, and then select **Settings** > **Time and Language** > **Language**.
|
||||
@ -1,6 +1,7 @@
|
||||
---
|
||||
title: Prepare a new HoloLens 2
|
||||
description: This guide walks through first time set up and hardware guide.
|
||||
keywords: hololens, lights, fit, comfort, parts
|
||||
ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32
|
||||
ms.date: 9/17/2019
|
||||
keywords: hololens
|
||||
@ -20,7 +21,9 @@ The procedures below will help you set up a HoloLens 2 for the first time.
|
||||
|
||||
## Charge your HoloLens
|
||||
|
||||
Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet.
|
||||
Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet. The power supply and USB-C-to-C cable that come with the device are the best way to charge your HoloLens 2. The charger supplies 18W of power (9V at 2A).
|
||||
|
||||
Charging rate and speed may vary depending on the environment in which the device is running.
|
||||
|
||||
- When the device is charging, the battery indicator lights up to indicate the current level of charge. The last light will fade in and out to indicate active charging.
|
||||
- When your HoloLens is on, the battery indicator displays the battery level in increments.
|
||||
@ -68,14 +71,14 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL
|
||||
|
||||
### Charging behavior
|
||||
|
||||
| State of the Device | Action | HoloLens 2 will do this |
|
||||
| State of the Device | Action | HoloLens 2 will do this |
|
||||
| - | - | - |
|
||||
| OFF | Plug in USB Cable | Device transitions to ON with indicator lights showing battery level and device starts charging.
|
||||
| ON | Remove USB Cable | Device stops charging
|
||||
| ON | Plug in USB Cable | Device starts charging
|
||||
| SLEEP | Plug in USB Cable | Device starts charging
|
||||
| SLEEP | Remove USB Cable | Device stops charging
|
||||
| ON with USB cable pluged in | Turn off Device | Device transitions to ON with indicator lights showing battery level and device will start charging |
|
||||
| OFF | Plug in USB Cable | Device transitions to ON with indicator lights showing battery level and device starts charging.
|
||||
| ON | Remove USB Cable | Device stops charging
|
||||
| ON | Plug in USB Cable | Device starts charging
|
||||
| SLEEP | Plug in USB Cable | Device starts charging
|
||||
| SLEEP | Remove USB Cable | Device stops charging
|
||||
| ON with USB cable plugged in | Turn off Device | Device transitions to ON with indicator lights showing battery level and device will start charging |
|
||||
|
||||
### Lights that indicate the battery level
|
||||
|
||||
@ -89,18 +92,19 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL
|
||||
|
||||
### Sleep Behavior
|
||||
|
||||
| State of the Device | Action | HoloLens 2 will do this |
|
||||
| State of the Device | Action | HoloLens 2 will do this |
|
||||
| - | - | - |
|
||||
| ON | Single Power button press | Device transitions to SLEEP and turns off all indicator lights |
|
||||
| ON | No movement for 3 minutes | Device transition to SLEEP and turns off all indicator lights |
|
||||
| SLEEP | Single Power button Press | Device transitions to ON and turns on indicator lights |
|
||||
| ON | Single Power button press | Device transitions to SLEEP and turns off all indicator lights |
|
||||
| ON | No movement for 3 minutes | Device transition to SLEEP and turns off all indicator lights |
|
||||
| SLEEP | Single Power button Press | Device transitions to ON and turns on indicator lights |
|
||||
|
||||
### Lights to indicate problems
|
||||
|
||||
| When you do this | The lights do this | It means this |
|
||||
| - | - | - |
|
||||
| You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. |
|
||||
| You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. |
|
||||
| You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. |
|
||||
| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [reinstall the OS](hololens-recovery.md#hololens-2), and try again. After reinstalling the OS, if the light-flash pattern persists, contact [support](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=3ec35c62-022f-466b-3a1e-dbbb7b9a55fb). |
|
||||
|
||||
## Safety and comfort
|
||||
|
||||
|
||||
BIN
devices/hololens/images/20190322-DevicePortal.png
Normal file
BIN
devices/hololens/images/20190322-DevicePortal.png
Normal file
Binary file not shown.
|
After Width: | Height: | Size: 109 KiB |
@ -1,6 +1,6 @@
|
||||
---
|
||||
title: Microsoft HoloLens (HoloLens)
|
||||
description: Landing page for HoloLens commercial and enterprise management.
|
||||
title: Microsoft HoloLens
|
||||
description: Landing page Microsoft HoloLens.
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
ms.assetid: 0947f5b3-8f0f-42f0-aa27-6d2cad51d040
|
||||
@ -8,7 +8,12 @@ author: scooley
|
||||
ms.author: scooley
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 07/14/2019
|
||||
ms.date: 10/14/2019
|
||||
audience: ITPro
|
||||
appliesto:
|
||||
- HoloLens 1
|
||||
- HoloLens 2
|
||||
|
||||
---
|
||||
|
||||
# Microsoft HoloLens
|
||||
@ -21,33 +26,33 @@ ms.date: 07/14/2019
|
||||
|
||||
<p>To learn more about HoloLens 2 for developers, check out the <a href="https://docs.microsoft.com/windows/mixed-reality/">mixed reality developer documentation</a>.</p>
|
||||
|
||||
</td><td align="left" style="border: 0px"><img alt="HoloLens 2 side view" src="images/hololens2-side-render-xs.png"/></td></tr>
|
||||
<p>To buy HoloLens, check out <a href="https://www.microsoft.com/hololens/buy">HoloLens pricing and sales</a> on <a href="https://www.microsoft.com/hololens">microsoft.com/HoloLens</a>.</p>
|
||||
</td>
|
||||
|
||||
<td align="left" style="border: 0px"><img alt="HoloLens 2 side view" src="images/hololens2-side-render-xs.png"/></td></tr>
|
||||
</tbody></table>
|
||||
|
||||
## Guides in this section
|
||||
|
||||
| Guide | Description |
|
||||
| --- | --- |
|
||||
| [Get started with HoloLens](hololens1-setup.md) | Set up HoloLens for the first time. |
|
||||
| [Deploy HoloLens in a commercial environment](hololens-requirements.md) | Configure HoloLens for scale enterprise deployment and ongoing device management. |
|
||||
| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) | Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. |
|
||||
| [Get support](https://support.microsoft.com/products/hololens) |Connect with Microsoft support resources for HoloLens in enterprise. |
|
||||
| [Get started with HoloLens 2](hololens2-setup.md) | Set up HoloLens 2 for the first time. |
|
||||
| [Get started with HoloLens (1st gen)](hololens1-setup.md) | Set up HoloLens (1st gen) for the first time. |
|
||||
| [Get started with HoloLens in a commercial or classroom environment](hololens-requirements.md) | Plan for a multi-device HoloLens deployment and create a strategy for ongoing device management.</br>This section is tailored to IT professionals managing devices with existing device management infrastructure. |
|
||||
|
||||
## Quick reference by topic
|
||||
|
||||
| Topic | Description |
|
||||
| --- | --- |
|
||||
| [What's new in Microsoft HoloLens](hololens-whats-new.md) | Discover new features in the latest updates. |
|
||||
| [Configure HoloLens using a provisioning package](hololens-provisioning.md) | Provisioning packages make it easy for IT administrators to configure HoloLens devices without imaging |
|
||||
| [HoloLens MDM support](hololens-enroll-mdm.md) | Manage multiple HoloLens devices simultaneously using Mobile Device Management (MDM) solutions like Microsoft Intune. |
|
||||
| [What's new in HoloLens](hololens-whats-new.md) | Discover new features in the latest updates via HoloLens release notes. |
|
||||
| [Install and manage applications on HoloLens](hololens-install-apps.md) | Install and manage important applications on HoloLens at scale. |
|
||||
| [HoloLens update management](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. |
|
||||
| [HoloLens user management](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. |
|
||||
| [HoloLens application access management](hololens-kiosk.md) | Manage application access for different user groups. |
|
||||
| [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) | Learn how to use Bitlocker device encryption to protect files and information stored on the HoloLens. |
|
||||
| [Install localized version of HoloLens](hololens1-install-localized.md) | Configure HoloLens for different locale. |
|
||||
| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) | Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. |
|
||||
| [Get support](https://support.microsoft.com/products/hololens) | Connect with Microsoft support resources for HoloLens in enterprise. |
|
||||
|
||||
## Related resources
|
||||
|
||||
* [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development)
|
||||
* [HoloLens Commercial Suite](https://www.microsoft.com/microsoft-hololens/hololens-commercial)
|
||||
* [HoloLens release notes](https://developer.microsoft.com/windows/mixed-reality/release_notes)
|
||||
|
||||
@ -99,8 +99,8 @@ There are three ways to mount your Surface Hub:
|
||||
|
||||
For specifications on available mounts for the original Surface Hub, see the following:
|
||||
|
||||
- [Surface Hub Mounts and Stands Datasheet](http://download.microsoft.com/download/5/0/1/501F98D9-1BCC-4448-A1DB-47056CEE33B6/20160711_Surface_Hub_Mounts_and_Stands_Datasheet.pdf)
|
||||
- [Surface Hub Stand and Wall Mount Specifications](http://download.microsoft.com/download/7/A/7/7A75BD0F-5A46-4BCE-B313-A80E47AEB581/20160720_Combined_Stand_Wall_Mount_Drawings.pdf)
|
||||
- [Surface Hub Mounts and Stands Datasheet](https://download.microsoft.com/download/5/0/1/501F98D9-1BCC-4448-A1DB-47056CEE33B6/20160711_Surface_Hub_Mounts_and_Stands_Datasheet.pdf)
|
||||
- [Surface Hub Stand and Wall Mount Specifications](https://download.microsoft.com/download/7/A/7/7A75BD0F-5A46-4BCE-B313-A80E47AEB581/20160720_Combined_Stand_Wall_Mount_Drawings.pdf)
|
||||
|
||||
## The Connect experience
|
||||
|
||||
|
||||
@ -47,8 +47,14 @@ You can use Windows Installer commands (Msiexec.exe) to deploy Surface Dock Firm
|
||||
|
||||
- **Msiexec.exe /i <name of msi> /quiet /norestart**
|
||||
|
||||
> [!NOTE]
|
||||
> A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]"
|
||||
|
||||
For more information, refer to [Command line options](https://docs.microsoft.com/windows/win32/msi/command-line-options) documentation.
|
||||
|
||||
> [!IMPORTANT]
|
||||
> If you want to keep your Surface Dock updated using any other method, refer to [Update your Surface Dock](https://support.microsoft.com/help/4023478/surface-update-your-surface-dock) for details.
|
||||
|
||||
## Intune deployment
|
||||
You can use Intune to distribute Surface Dock Firmware Update to your devices. First you will need to convert the MSI file to the .intunewin format, as described in the following documentation: [Intune Standalone - Win32 app management](https://docs.microsoft.com/intune/apps/apps-win32-app-management).
|
||||
|
||||
@ -84,8 +90,8 @@ Successful completion of Surface Dock Firmware Update results in new registry ke
|
||||
|
||||
| Log | Location | Notes |
|
||||
| -------------------------------- | -------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|
||||
| Surface Dock Firmware Update log | /l*v %windir%\logs\Applications\SurfaceDockFWI.log | Earlier versions of this tool wrote events to Applications and Services Logs\Microsoft Surface Dock Updater. |
|
||||
| Windows Device Install log | %windir%\inf\ setupapi.dev.log | For more information about using Device Install Log, refer [to SetupAPI Logging](https://docs.microsoft.com/windows-hardware/drivers/install/setupapi-logging--windows-vista-and-later-) documentation. |
|
||||
| Surface Dock Firmware Update log | Path needs to be specified (see note) | Earlier versions of this tool wrote events to Applications and Services Logs\Microsoft Surface Dock Updater. |
|
||||
| Windows Device Install log | %windir%\inf\setupapi.dev.log | For more information about using Device Install Log, refer to [SetupAPI Logging](https://docs.microsoft.com/windows-hardware/drivers/install/setupapi-logging--windows-vista-and-later-). |
|
||||
|
||||
|
||||
**Table 2. Event log IDs for Surface Dock Firmware Update**
|
||||
@ -97,6 +103,10 @@ Successful completion of Surface Dock Firmware Update results in new registry ke
|
||||
| 2003 | Dock firmware update failed to get firmware version. |
|
||||
| 2004 | Querying the firmware version. |
|
||||
| 2005 | Dock firmware failed to start update. |
|
||||
| 2006 | Failed to send offer/payload pairs. |
|
||||
| 2007 | Firmware update finished. |
|
||||
| 2008 | BEGIN dock telemetry. |
|
||||
| 2011 | END dock telemetry. |
|
||||
|
||||
## Troubleshooting tips
|
||||
|
||||
|
||||
Reference in New Issue
Block a user