Support updates

devices/surface-hub/TOC.md

@@ -44,7 +44,7 @@
 ### [Secure and manage Surface Hub 2S with SEMM and UEFI](surface-hub-2s-secure-with-uefi-semm.md)
 ### [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
 
-## Support
+## Troubleshoot
 ### [Recover and reset Surface Hub 2S](surface-hub-2s-recover-reset.md)
 ### [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
 ### [How to pack and ship your Surface Hub 2S for service](surface-hub-2s-pack-components.md)
@@ -106,7 +106,7 @@
 ### [Save your BitLocker key](save-bitlocker-key-surface-hub.md)
 ### [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
 
-## Support
+## Troubleshoot
 ### [Using the Surface Hub Recovery Tool](surface-hub-recovery-tool.md)
 ### [Surface Hub SSD replacement](surface-hub-ssd-replacement.md)
 

devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md

@@ -68,22 +68,13 @@ Look to the **version** number to determine the latest files that contain the mo
 The first file —  SurfacePro6_Win10_16299_1900307_0.msi  —  is the newest because its VERSION field has the newest build in 2019; the other files are from 2018.
 
 ## Supported devices
-Downloadable MSI files are available for Surface devices from Surface Pro 2 and later. 
+Downloadable MSI files are available for Surface devices from Surface Pro 2 and later.
 
-
-[!NOTE]
-There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update.
+>[!NOTE]
+>There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update.
 
 For more information about deploying Surface drivers and firmware, refer to:
 
 - [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates)
 
 - [Microsoft Surface support for business](https://www.microsoft.com/surface/support/business)
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devices/surface/maintain-optimal-power-settings-on-Surface-devices.md

@@ -25,10 +25,14 @@ low power idle state (S0ix).
 
 To ensure Surface devices across your organization fully benefit from Surface power optimization features:
 
-- Exclude Surface devices from any existing power management policy settings and let the Surface default policy control the power policy and behavior of the device.
-- If you must manage the power profile of devices across your network (such as in highly managed organizations), use the powercfg command tool to export the power profile from the factory image of the Surface device and then import it into the provisioning package for your Surface devices. For more information, refer to [Configure power settings](https://docs.microsoft.com/windows-hardware/customize/power-settings/configure-power-settings).
-- Always use the newest available version of the drivers and firmware for your devices and for the version of Windows 10 they're running. For more information, refer to [Deploying the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md)
-- Avoid creating custom power profiles or adjusting advanced power settings not visible in the default UI  (**System** > **Power & sleep**). For more information, refer to User best practices for extended battery life in this document.
+-  Install the latest  drivers and firmware from Windows Update or the Surface Driver and Firmware MSI. This creates the balanced power plan (aka power profile) by default and configures optimal power settings.  For more information, refer to [Deploying the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md).
+- Avoid creating custom power profiles or adjusting advanced power settings not visible in the default UI  (**System** > **Power & sleep**).
+- If you must manage the power profile of devices across your network (such as in highly managed organizations), use the powercfg command tool to export the power plan from the factory image of the Surface device and then import it into the provisioning package for your Surface devices. 
+
+>[!NOTE]
+>You can only export a power plan across the same type of Surface device.  For example, you cannot export a power plan from Surface Laptop and import it on Surface Pro.  For more information, refer to [Configure power settings](https://docs.microsoft.com/windows-hardware/customize/power-settings/configure-power-settings).
+
+- Exclude Surface devices from any existing power management policy settings. 
 
 ## Background
 

devices/surface/update.md

@@ -22,7 +22,7 @@ Find out how to download and manage the latest firmware and driver updates for y
 | Topic | Description |
 | --- | --- |
 |[Wake On LAN for Surface devices](wake-on-lan-for-surface-devices.md) | See how you can use Wake On LAN to remotely wake up devices to perform management or maintenance tasks, or to enable management solutions automatically. |
-| [Download the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md)| Get a list of the available downloads for Surface devices and links to download the drivers and firmware for your device.| 
+| [Deploy the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md)| Get a list of the available downloads for Surface devices and links to download the drivers and firmware for your device.| 
 | [Manage Surface driver and firmware updates](manage-surface-pro-3-firmware-updates.md)| Explore the available options to manage firmware and driver updates for Surface devices.|
 | [Surface Dock Updater](surface-dock-updater.md)| Get a detailed walkthrough of Microsoft Surface Dock Updater.|