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Added recovery password details

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Paolo Matarazzo
2024-07-08 11:15:23 -04:00
parent 0bd3bb9945
commit ef8a0f16c6
2 changed files with 38 additions and 1 deletions
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windows/security/operating-system-security/data-protection/bitlocker/recovery-process.md
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title: BitLocker recovery process
description: Learn how to obtain BitLocker recovery information for Microsoft Entra joined, Microsoft Entra hybrid joined, and Active Directory joined devices, and how to restore access to a locked drive.
ms.topic: how-to
ms.date: 06/18/2024
ms.date: 07/08/2024
---
# BitLocker recovery process
@ -26,6 +26,13 @@ A recovery key can't be stored in any of the following locations:
- The root directory of a nonremovable drive
- An encrypted volume
### Self-recovery with recovery password
If you have access to the recovery key, enter the 48-digits in the preboot recovery screen.
- If you are having issues entering the recovery password in the preboot recovery screen, or you can no longer boot your device, you can connect the drive to another device as a secondary drive. For more information, see [Unlock a drive](operations-guide.md#unlock-a-drive)
- If unlocking with recovery password doesn't work you can use the [BitLocker Repair tool](#bitlocker-repair-tool) to regain access yo your drive
### Self-recovery in Microsoft Entra ID
If BitLocker recovery keys are stored in Microsoft Entra ID, users can access them using the following URL: https://myaccount.microsoft.com. From the **Devices** tab, users can select a Windows device that they own, and select the option **View BitLocker Keys**.