This commit is contained in:
tiaraquan 2023-03-02 09:49:56 -08:00
parent 0e5775836a
commit efdcf5ee0c

View File

@ -73,21 +73,13 @@ If Windows Autopatch detects issues between versions of Microsoft 365 Apps for e
Windows Autopatch will either: Windows Autopatch will either:
- Choose to stay on the previous version for rings that haven't received the update yet. - Choose to stay on the previous version for devices that haven't received the update yet.
- Force all devices to roll back to the previous version. - Force all devices to roll back to the previous version.
> [!NOTE] > [!NOTE]
> Windows Autopatch doesn't currently allow customers to force their devices to stay on a previous version or rollback to a previous version. > Windows Autopatch doesn't allow you to:<ul><li>Pause or rollback an update in the Microsoft Intune admin center</li><li>Submit a request to the Windows Autopatch Service Engineering Team to pause or rollback an update</li>
Windows quality updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview). Therefore, we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise. Updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview). Therefore, we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise.
## Compatibility with Servicing Profiles
[Servicing profiles](/deployoffice/admincenter/servicing-profile) is a feature in the [Microsoft 365 Apps admin center](https://config.office.com/) that provides controlled update management of monthly Office updates, including controls for user and device targeting, scheduling, rollback, and reporting.
A [service profile](/deployoffice/admincenter/servicing-profile#compatibility-with-other-management-tools) takes precedence over other policies, such as a Microsoft Intune policy or the Office Deployment Tool. The servicing profile will affect all devices that meet the [device eligibility requirements](#device-eligibility) regardless of existing management tools in your environment. So, if you're targeting a managed device with a servicing profile it will be ineligible for Microsoft 365 App update management.
However, the device may still be eligible for other managed updates. For more information about a device's eligibility for a given [software update workload](windows-autopatch-update-management.md#software-update-workloads), see the Device eligibility section of each respective software update workload.
## Allow or block Microsoft 365 App updates ## Allow or block Microsoft 365 App updates
@ -126,6 +118,14 @@ For organizations seeking greater control, you can allow or block Microsoft 365
4. Windows Autopatch - Office Update Configuration [Fast] 4. Windows Autopatch - Office Update Configuration [Fast]
5. Windows Autopatch - Office Update Configuration [Broad] 5. Windows Autopatch - Office Update Configuration [Broad]
## Compatibility with Servicing Profiles
[Servicing profiles](/deployoffice/admincenter/servicing-profile) is a feature in the [Microsoft 365 Apps admin center](https://config.office.com/) that provides controlled update management of monthly Office updates, including controls for user and device targeting, scheduling, rollback, and reporting.
A [service profile](/deployoffice/admincenter/servicing-profile#compatibility-with-other-management-tools) takes precedence over other policies, such as a Microsoft Intune policy or the Office Deployment Tool. The servicing profile will affect all devices that meet the [device eligibility requirements](#device-eligibility) regardless of existing management tools in your environment. So, if you're targeting a managed device with a servicing profile it will be ineligible for Microsoft 365 App update management.
However, the device may still be eligible for other managed updates. For more information about a device's eligibility for a given [software update workload](windows-autopatch-update-management.md#software-update-workloads), see the Device eligibility section of each respective software update workload.
## Incidents and outages ## Incidents and outages
If devices in your tenant aren't meeting the [service level objective](#service-level-objective) for Microsoft 365 Apps for enterprise updates, an incident will be raised. The Windows Autopatch Service Engineering Team will work to bring the devices back into compliance. If devices in your tenant aren't meeting the [service level objective](#service-level-objective) for Microsoft 365 Apps for enterprise updates, an incident will be raised. The Windows Autopatch Service Engineering Team will work to bring the devices back into compliance.