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Tweaks.

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tiaraquan 2023-03-02 09:49:56 -08:00
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windows/deployment/windows-autopatch/operate/windows-autopatch-microsoft-365-apps-enterprise.md
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@ -73,21 +73,13 @@ If Windows Autopatch detects issues between versions of Microsoft 365 Apps for e
Windows Autopatch will either:
- Choose to stay on the previous version for rings that haven't received the update yet.
- Choose to stay on the previous version for devices that haven't received the update yet.
- Force all devices to roll back to the previous version.
> [!NOTE]
> Windows Autopatch doesn't currently allow customers to force their devices to stay on a previous version or rollback to a previous version.
> Windows Autopatch doesn't allow you to:<ul><li>Pause or rollback an update in the Microsoft Intune admin center</li><li>Submit a request to the Windows Autopatch Service Engineering Team to pause or rollback an update</li>
Windows quality updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview). Therefore, we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise.
## Compatibility with Servicing Profiles
[Servicing profiles](/deployoffice/admincenter/servicing-profile) is a feature in the [Microsoft 365 Apps admin center](https://config.office.com/) that provides controlled update management of monthly Office updates, including controls for user and device targeting, scheduling, rollback, and reporting.
A [service profile](/deployoffice/admincenter/servicing-profile#compatibility-with-other-management-tools) takes precedence over other policies, such as a Microsoft Intune policy or the Office Deployment Tool. The servicing profile will affect all devices that meet the [device eligibility requirements](#device-eligibility) regardless of existing management tools in your environment. So, if you're targeting a managed device with a servicing profile it will be ineligible for Microsoft 365 App update management.
However, the device may still be eligible for other managed updates. For more information about a device's eligibility for a given [software update workload](windows-autopatch-update-management.md#software-update-workloads), see the Device eligibility section of each respective software update workload.
Updates are bundled together into a single release in the [Monthly Enterprise Channel](/deployoffice/overview-update-channels#monthly-enterprise-channel-overview). Therefore, we can't roll back only a portion of the update for Microsoft 365 Apps for enterprise.
## Allow or block Microsoft 365 App updates
@ -126,6 +118,14 @@ For organizations seeking greater control, you can allow or block Microsoft 365
4. Windows Autopatch - Office Update Configuration [Fast]
5. Windows Autopatch - Office Update Configuration [Broad]
## Compatibility with Servicing Profiles
[Servicing profiles](/deployoffice/admincenter/servicing-profile) is a feature in the [Microsoft 365 Apps admin center](https://config.office.com/) that provides controlled update management of monthly Office updates, including controls for user and device targeting, scheduling, rollback, and reporting.
A [service profile](/deployoffice/admincenter/servicing-profile#compatibility-with-other-management-tools) takes precedence over other policies, such as a Microsoft Intune policy or the Office Deployment Tool. The servicing profile will affect all devices that meet the [device eligibility requirements](#device-eligibility) regardless of existing management tools in your environment. So, if you're targeting a managed device with a servicing profile it will be ineligible for Microsoft 365 App update management.
However, the device may still be eligible for other managed updates. For more information about a device's eligibility for a given [software update workload](windows-autopatch-update-management.md#software-update-workloads), see the Device eligibility section of each respective software update workload.
## Incidents and outages
If devices in your tenant aren't meeting the [service level objective](#service-level-objective) for Microsoft 365 Apps for enterprise updates, an incident will be raised. The Windows Autopatch Service Engineering Team will work to bring the devices back into compliance.