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Merge branch 'public' into patch-3
This commit is contained in:
@ -17,6 +17,14 @@ ms.localizationpriority: medium
|
||||
|
||||
This topic lists new and updated topics in the [Microsoft HoloLens documentation](index.md).
|
||||
|
||||
## Windows 10 Holographic, version 2004
|
||||
|
||||
The topics in this library have been updated for Windows 10 Holographic, version 2004.
|
||||
|
||||
## HoloLens 2
|
||||
|
||||
The topics in this library have been updated for HoloLens 2 and Windows 10 Holographic, version 1903.
|
||||
|
||||
## April 2019
|
||||
|
||||
New or changed topic | Description
|
||||
|
@ -44,7 +44,9 @@ To take a quick photo of your current view, press the volume up and volume down
|
||||
|
||||
### Voice commands to take photos
|
||||
|
||||
Cortana can also take a picture. Say: "Hey Cortana, take a picture."
|
||||
On HoloLens 2, version 2004 (and later), say: "Take a picture."
|
||||
|
||||
On HoloLens (1st gen) or HoloLens 2, version 1903, say: "Hey Cortana, take a picture."
|
||||
|
||||
### Start menu to take photos
|
||||
|
||||
@ -67,7 +69,9 @@ The quickest way to record a video is to press and hold the **volume up** and **
|
||||
|
||||
### Voice to record videos
|
||||
|
||||
Cortana can also record a video. Say: "Hey Cortana, start recording." To stop a video, say "Hey Cortana, stop recording."
|
||||
On HoloLens 2, version 2004 (and later), say: "Start recording." To stop recording, say "Stop recording."
|
||||
|
||||
On HoloLens (1st gen) or HoloLens 2, version 1903, say: "Hey Cortana, start recording." To stop recording, say "Hey Cortana, stop recording."
|
||||
|
||||
### Start menu to record videos
|
||||
|
||||
|
@ -27,19 +27,20 @@ HoloLens users and administrators can choose from among four different methods t
|
||||
- Feedback Hub app
|
||||
- DiagnosticLog CSP
|
||||
- Settings app
|
||||
- Fallback diagnostics
|
||||
|
||||
> [!IMPORTANT]
|
||||
> Device diagnostic logs contain personally identifiable information (PII), such as about what processes or applications the user starts during typical operations. When multiple users share a HoloLens device (for example, users sign in to the same device by using different Microsoft Azure Active Directory (AAD) accounts) the diagnostic logs may contain PII information that applies to multiple users. For more information, see [Microsoft Privacy statement](https://privacy.microsoft.com/privacystatement).
|
||||
|
||||
The following table compares the four collection methods. The method names link to more detailed information in the sections that follow the table.
|
||||
The following table compares the three collection methods. The method names link to more detailed information in the sections that follow the table.
|
||||
|
||||
|Method |Prerequisites |Data locations |Data access and use |Data retention |
|
||||
| --- | --- | --- | --- | --- |
|
||||
|[Feedback Hub](#feedback-hub) |Network and internet connection<br /><br />Feedback Hub app<br /><br />Permission to upload files to the Microsoft cloud |Microsoft cloud<br /><br />HoloLens device (optional) |User requests assistance, agrees to the terms of use, and uploads the data<br /><br />Microsoft employees view the data, as consistent with the terms of use |Data in the cloud is retained for the period that is defined by Next Generation Privacy (NGP). Then the data is deleted automatically.<br /><br />Data on the device can be deleted at any time by a user who has **Device owner** or **Admin** permissions. |
|
||||
|[Settings Troubleshooter](#settings-troubleshooter) |Settings app |HoloLens device<br /><br />Connected computer (optional) |The user stores the data, and only the user accesses the data (unless the user specifically shares the data with another user). |The data is retained until the user deletes it. |
|
||||
|[Settings Troubleshooter](#settings-troubleshooter) |Settings app |HoloLens device<br /><br />Connected computer (optional) |The user stores the data, and only the user accesses the data (unless the user specifically shares the data with another user). |The data is retained until the user deletes it.* |
|
||||
|[DiagnosticLog CSP](#diagnosticlog-csp) |Network connection<br /><br />MDM environment that supports the DiagnosticLog CSP |Administrator configures storage locations |In the managed environment, the user implicitly consents to administrator access to the data.<br /><br />Administrator configures access roles and permissions. | Administrator configures retention policy. |
|
||||
|[Fallback diagnostics](#fallback-diagnostics) |Device configuration:<ul><li>Powered on and connected to computer</li><li>Power and Volume buttons functioning</li></ul> |HoloLens device<br /><br />Connected computer |The user stores the data, and only the user accesses the data (unless the user specifically shares the data with another user). |The data is retained until the user deletes it. |
|
||||
|
||||
|
||||
- End-user is responsible for sharing the logs responsibly with someone else. These files are primarily useful when contacting customer service and support.
|
||||
|
||||
## Feedback Hub
|
||||
|
||||
@ -110,160 +111,4 @@ The IT administrator uses the DiagnosticLog CSP to configure the data storage, r
|
||||
- The retention period for the diagnostic information.
|
||||
- Permissions that control access to the diagnostic information.
|
||||
|
||||
## Fallback diagnostics
|
||||
|
||||
While device telemetry usually provides an initial understanding of a problem report, some issues require a broader and deeper understanding of the device state. When you (as a user or an administrator) investigate such issues, diagnostic logs that reside on the device are more useful than the basic device telemetry.
|
||||
|
||||
The fallback diagnostics process provides a way for you to gather diagnostic information if no other methods are available. Such scenarios include the following:
|
||||
|
||||
- The network or network-based resources (such as the Feedback Hub, MDM, and so on) are not available.
|
||||
- The device is "stuck" or locked in a state in which usual troubleshooting capabilities (such as the Settings app) are not available. Such scenarios include the Out-of-Box-Experience (OOBE), kiosk mode, and a locked or "hung" user interface.
|
||||
|
||||
> [!IMPORTANT]
|
||||
> - On HoloLens 2 devices, you can use fallback diagnostics under the following conditions only:
|
||||
> - During the Out-of-the-Box-Experience (OOBE) and when you select **Send Full Diagnostics Data**.
|
||||
> - If the environment's Group Policy enforces the **System\AllowTelemetry** policy value of **Full**.
|
||||
> - On HoloLens (1st gen) devices, you can use fallback diagnostics on HoloLens version 17763.316 or a later version. This version is the version that the Windows Device Recovery Tool restores when it resets the device.
|
||||
|
||||
### How to use fallback diagnostics
|
||||
|
||||
Before you start the fallback diagnostics process, make sure of the following:
|
||||
|
||||
- The device is connected to a computer by using a USB cable.
|
||||
- The device is powered on.
|
||||
- The Power and Volume buttons on the device are functioning correctly.
|
||||
|
||||
To collect fallback diagnostic information, follow these steps:
|
||||
|
||||
1. On the device, press the Power and Volume Down buttons at the same time and then release them.
|
||||
1. Wait for few seconds while the device collects the data.
|
||||
|
||||
### Data locations
|
||||
|
||||
The device stores the data locally. You can access that information from the connected desktop computer at the following location:
|
||||
|
||||
> This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents
|
||||
|
||||
For more information about the files that the fallback diagnostics process collects, see [What diagnostics files does the fallback diagnostics process collect?](#what-diagnostics-files-does-the-fallback-diagnostics-process-collect).
|
||||
|
||||
### Data access, use, and retention
|
||||
|
||||
Because you store the data yourself, only you have access to the data. If you choose to share the data with another user, you implicitly grant permission for that user to access or store the data.
|
||||
|
||||
The data remains until you delete it.
|
||||
|
||||
### Frequently asked questions about fallback diagnostics on HoloLens
|
||||
|
||||
#### Does the device have to be enrolled with an MDM system?
|
||||
|
||||
No.
|
||||
|
||||
#### How can I use fallback diagnostics on HoloLens?
|
||||
|
||||
Before you start the fallback diagnostics process, make sure of the following:
|
||||
|
||||
- The device is connected to a computer by using a USB cable.
|
||||
- The device is powered on.
|
||||
- The Power and Volume buttons on the device are functioning correctly.
|
||||
|
||||
To collect fallback diagnostic information, follow these steps:
|
||||
|
||||
1. On the device, press the Power and Volume Down buttons at the same time and then release them.
|
||||
1. Wait for few seconds while the device collects the data.
|
||||
|
||||
#### How would I know that data collection finished?
|
||||
|
||||
The fallback diagnostics process does not have a user interface. On HoloLens 2, when the process starts to collect data, it creates a file that is named HololensDiagnostics.temp. When the process finishes, it removes the file.
|
||||
|
||||
#### What diagnostics files does the fallback diagnostics process collect?
|
||||
|
||||
The fallback diagnostics process collects one or more .zip files, depending on the version of HoloLens. The following table lists each of the possible .zip files, and the applicable versions of HoloLens.
|
||||
|
||||
|File |Contents |HoloLens (1st gen) |HoloLens 2 10.0.18362+ |HoloLens 2 10.0.19041+ |
|
||||
| --- | --- | --- | --- | --- |
|
||||
|HololensDiagnostics.zip |Files for tracing sessions that ran on the device.<br /><br />Diagnostic information that's specific to Hololens. |✔️ |✔️ |✔️ |
|
||||
|DeviceEnrollmentDiagnostics.zip |Information that's related to MDM, device enrollment, CSPs, and policies. | |✔️ |✔️ |
|
||||
|AutoPilotDiagnostics.zip |Information that's related to autopilot and licensing.| | |✔️ |
|
||||
|TPMDiagnostics.zip |Information that's related to the trusted platform module (TPM) on the device | | |✔️ |
|
||||
|
||||
> [!NOTE]
|
||||
> Starting on May 2, 2019, the fallback diagnostics process collects EventLog*.etl files only if the signed-in user is the device owner. This is because these files may contain PII data. Such data is accessible to device owners only. This behavior matches the behavior of Windows desktop computers, where administrators have access to event log files but other users do not.
|
||||
|
||||
**Sample diagnostic content for HoloLens (1st gen)**
|
||||
|
||||
HololensDiagnostics.zip contains files such as the following:
|
||||
|
||||
- AuthLogon.etl
|
||||
- EventLog-HupRe.etl.001
|
||||
- FirstExperience.etl.001
|
||||
- HetLog.etl
|
||||
- HoloInput.etl.001
|
||||
- HoloShell.etl.001
|
||||
- WiFi.etl.001
|
||||
|
||||
**Sample diagnostic content for HoloLens 2 10.0.18362+**
|
||||
|
||||
HololensDiagnostics.zip contains files such as the following:
|
||||
|
||||
- EventLog-Application.etl.001*
|
||||
- EventLog-System.etl.001*
|
||||
- AuthLogon.etl
|
||||
- EventLog-HupRe.etl.001
|
||||
- FirstExperience.etl.001
|
||||
- HetLog.etl
|
||||
- HoloInput.etl.001
|
||||
- HoloShell.etl.001
|
||||
- WiFi.etl.001
|
||||
- CSPsAndPolicies.etl.001
|
||||
- RadioMgr.etl
|
||||
- WiFiDriverIHVSession.etl
|
||||
|
||||
DeviceEnrollmentDiagnostics.zip contains files such as the following:
|
||||
|
||||
- MDMDiagHtmlReport.html
|
||||
- MdmDiagLogMetadata.json
|
||||
- MDMDiagReport.xml
|
||||
- MdmDiagReport_RegistryDump.reg
|
||||
- MdmLogCollectorFootPrint.txt
|
||||
|
||||
**Sample diagnostic content for HoloLens 2 10.0.19041+**
|
||||
|
||||
HololensDiagnostics.zip contains files such as the following:
|
||||
|
||||
- EventLog-Application.etl.001*
|
||||
- EventLog-System.etl.001*
|
||||
- AuthLogon.etl
|
||||
- EventLog-HupRe.etl.001
|
||||
- FirstExperience.etl.001
|
||||
- HetLog.etl
|
||||
- HoloInput.etl.001
|
||||
- HoloShell.etl.001
|
||||
- WiFi.etl.001
|
||||
- CSPsAndPolicies.etl.001
|
||||
- RadioMgr.etl
|
||||
- WiFiDriverIHVSession.etl
|
||||
- DisplayDiagnosticData.json
|
||||
- HUP dumps
|
||||
|
||||
DeviceEnrollmentDiagnostics.zip contains files such as the following:
|
||||
|
||||
- MDMDiagHtmlReport.html
|
||||
- MdmDiagLogMetadata.json
|
||||
- MDMDiagReport.xml
|
||||
- MdmDiagReport_RegistryDump.reg
|
||||
- MdmLogCollectorFootPrint.txt
|
||||
|
||||
AutoPilotDiagnostics.zip contains files such as the following:
|
||||
|
||||
- DeviceHash_HoloLens-U5603.csv
|
||||
- LicensingDiag.cab
|
||||
- LicensingDiag_Output.txt
|
||||
- TpmHliInfo_Output.txt
|
||||
- DiagnosticLogCSP_Collector_DeviceEnrollment_\*.etl
|
||||
- DiagnosticLogCSP_Collector_Autopilot_*.etl
|
||||
|
||||
TPMDiagnostics.zip contains files such as the following:
|
||||
|
||||
- CertReq_enrollaik_Output.txt
|
||||
- CertUtil_tpminfo_Output.txt
|
||||
- TPM\*.etl
|
||||
|
@ -41,7 +41,7 @@ When auto-enrollment is enabled, no additional manual enrollment is needed. When
|
||||
1. Select **Enroll into device management** and enter your organizational account. You will be redirected to your organization's sign in page.
|
||||
1. Upon successful authentication to the MDM server, a success message is shown.
|
||||
|
||||
Your device is now enrolled with your MDM server. The device will need to restart to acquire policies, certificates, and apps. The Settings app will now reflect that the device is enrolled in device management.
|
||||
Your device is now enrolled with your MDM server. The Settings app will now reflect that the device is enrolled in device management.
|
||||
|
||||
## Unenroll HoloLens from Intune
|
||||
|
||||
|
@ -98,7 +98,9 @@ If you use a Mobile Device Management (MDM) system or a provisioning package to
|
||||
|Dynamics 365 Guides |Microsoft.Dynamics365.Guides\_8wekyb3d8bbwe\!MicrosoftGuides |
|
||||
|Dynamics 365 Remote Assist |Microsoft.MicrosoftRemoteAssist\_8wekyb3d8bbwe\!Microsoft.RemoteAssist |
|
||||
|Feedback Hub |Microsoft.WindowsFeedbackHub\_8wekyb3d8bbwe\!App |
|
||||
|Mail |c5e2524a-ea46-4f67-841f-6a9465d9d515\_cw5n1h2txyewy\!App |
|
||||
|File Explorer |c5e2524a-ea46-4f67-841f-6a9465d9d515_cw5n1h2txyewy!App |
|
||||
|Mail |microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.mail |
|
||||
|Microsoft Store |Microsoft.WindowsStore_8wekyb3d8bbwe!App |
|
||||
|Miracast<sup>4</sup> | |
|
||||
|Movies & TV |Microsoft.ZuneVideo\_8wekyb3d8bbwe\!Microsoft.ZuneVideo |
|
||||
|OneDrive |microsoft.microsoftskydrive\_8wekyb3d8bbwe\!App |
|
||||
|
@ -132,7 +132,7 @@ Many Windows apps now support both dark and light modes, and HoloLens 2 customer
|
||||
- 3D Viewer
|
||||
- Movies & TV
|
||||
|
||||

|
||||

|
||||
|
||||
### System voice commands
|
||||
|
||||
@ -142,9 +142,6 @@ You can now quickly access and use commands with your voice while using any app
|
||||
|
||||
The updated app integrates with Microsoft 365, currently in English (United States) only, to help you get more done across your devices. On HoloLens 2, Cortana will no longer support certain device-specific commands like adjusting the volume or restarting the device, which are now supported with the new system voice commands mentioned above. Learn more about the new Cortana app and its direction on our blog [here](https://blogs.windows.com/windowsexperience/2020/02/28/cortana-in-the-upcoming-windows-10-release-focused-on-your-productivity-with-enhanced-security-and-privacy/).
|
||||
|
||||
> [!NOTE]
|
||||
> There's currently an issue we're investigating that requires you to launch the app after booting the device in order to use the "Hey Cortana" keyword activation, and if you updated from a 18362 build, you may see an app tile for the previous version of the Cortana app in Start that no longer works.
|
||||
|
||||
### Quality improvements and fixes
|
||||
|
||||
Improvements and Fixes also in the update:
|
||||
@ -162,6 +159,11 @@ Improvements and Fixes also in the update:
|
||||
- Added ‘Share’ button in Feedback Hub so users can more easily share feedback.
|
||||
- Fixed a bug where RoboRaid did not install correctly.
|
||||
|
||||
### Known issues
|
||||
|
||||
- We are investigating an issue surrounding the use of the zh-CN system language that prevents the voice commands for taking a mixed reality capture or displaying the device IP address from working.
|
||||
- We're investigating an issue that requires you to launch the Cortana app after booting the device in order to use the "Hey Cortana" voice activation, and if you updated from a 18362 build, you may see a second app tile for the previous version of the Cortana app in Start that no longer works.
|
||||
|
||||
## Windows Holographic, version 1903 - May 2020 Update
|
||||
- Build 18362.1061
|
||||
|
||||
|
@ -71,10 +71,9 @@ Review the "[Requirements](https://docs.microsoft.com/windows/deployment/windows
|
||||
Before you start the OOBE and provisioning process, make sure that the HoloLens devices meet the following requirements:
|
||||
|
||||
- The devices are not already members of Azure AD, and are not enrolled in Intune (or another MDM system). The Autopilot self-deploying process completes these steps. To make sure that all the device-related information is cleaned up, check the **Devices** pages in both Azure AD and Intune.
|
||||
- Every device can connect to the internet. You can "USB C to Ethernet" adapters for wired internet connectivity or "USB C to Wifi" adapters for wireless internet connectivity.
|
||||
- Every device can connect to a computer by using a USB-C cable, and that computer has the following available:
|
||||
- Advanced Recovery Companion (ARC)
|
||||
- The latest Windows update: Windows 10, version 19041.1002.200107-0909 or a later version)
|
||||
- Every device can connect to the internet. You can use "USB C to Ethernet" adapters for wired internet connectivity or "USB C to Wifi" adapters for wireless internet connectivity.
|
||||
- Every device can connect to a computer by using a USB-C cable, and that computer has [Advanced Recovery Companion (ARC)](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?rtc=1&activetab=pivot:overviewtab) installed
|
||||
- Every device has the latest Windows update: Windows 10, version 19041.1002.200107-0909 or a later version.
|
||||
|
||||
To configure and manage the Autopilot self-deploying mode profiles, make sure that you have access to [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com).
|
||||
|
||||
|
@ -62,7 +62,7 @@ The setup process configures your HoloLens for a specific region and language. Y
|
||||
If the supported language that you're looking for is not in the menu, follow these steps:
|
||||
|
||||
1. Under **Preferred languages**, select **Add a language**.
|
||||
2. Locater and add the language.
|
||||
2. Locate and add the language.
|
||||
3. Select the **Windows display language** menu again, and then select the language that you added in the previous step.
|
||||
|
||||
### To change the keyboard layout
|
||||
|
BIN
devices/hololens/images/DarkMode.jpg
Normal file
BIN
devices/hololens/images/DarkMode.jpg
Normal file
Binary file not shown.
After Width: | Height: | Size: 104 KiB |
BIN
devices/hololens/images/MicrosoftHoloLensRecovery.png
Normal file
BIN
devices/hololens/images/MicrosoftHoloLensRecovery.png
Normal file
Binary file not shown.
After Width: | Height: | Size: 12 KiB |
@ -5,7 +5,7 @@ keywords: separate values with commas
|
||||
ms.prod: surface-hub
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
manager: laurawi
|
||||
audience: Admin
|
||||
ms.topic: article
|
||||
|
@ -38,12 +38,12 @@
|
||||
### [Enable the Surface Laptop keyboard during MDT deployment](enable-surface-keyboard-for-windows-pe-deployment.md)
|
||||
### [Upgrade Surface devices to Windows 10 with MDT](upgrade-surface-devices-to-windows-10-with-mdt.md)
|
||||
### [Customize the OOBE for Surface deployments](customize-the-oobe-for-surface-deployments.md)
|
||||
### [Using the Surface Deployment Accelerator deployment share](using-the-sda-deployment-share.md)
|
||||
### [Surface System SKU reference](surface-system-sku-reference.md)
|
||||
|
||||
## Manage
|
||||
|
||||
### [Manage and deploy Surface driver and firmware updates](manage-surface-driver-and-firmware-updates.md)
|
||||
### [Manage Surface driver updates in Configuration Manager](manage-surface-driver-updates-configuration-manager.md)
|
||||
### [Optimize Wi-Fi connectivity for Surface devices](surface-wireless-connect.md)
|
||||
### [Best practice power settings for Surface devices](maintain-optimal-power-settings-on-Surface-devices.md)
|
||||
### [Surface Dock Firmware Update](surface-dock-firmware-update.md)
|
||||
|
@ -11,7 +11,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices, security
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
---
|
||||
|
||||
|
@ -6,7 +6,7 @@ ms.mktglfcycl: manage
|
||||
ms.localizationpriority: medium
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: hachidan
|
||||
manager: laurawi
|
||||
|
@ -7,7 +7,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -11,7 +11,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.audience: itpro
|
||||
---
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, store
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -8,7 +8,7 @@ ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
---
|
||||
# Surface System SKU Reference
|
||||
@ -26,6 +26,7 @@ System SKU is a variable (along with System Model and others) stored in System M
|
||||
| Surface Book 2 15inch | Surface Book 2 | Surface_Book_1793 |
|
||||
| Surface Go Consumer | Surface Go | Surface_Go_1824_Consumer |
|
||||
| Surface Go Commercial | Surface Go | Surface_Go_1824_Commercial |
|
||||
| Surface Go 2 | Surface Go 2 | Surface_Go_2_1927 |
|
||||
| Surface Pro 6 Consumer | Surface Pro 6 | Surface_Pro_6_1796_Consumer |
|
||||
| Surface Pro 6 Commercial | Surface Pro 6 | Surface_Pro_6_1796_Commercial |
|
||||
| Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer |
|
||||
|
@ -11,7 +11,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
---
|
||||
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices, security
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -11,7 +11,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.audience: itpro
|
||||
---
|
||||
|
BIN
devices/surface/images/manage-surface-driver-updates-1.png
Normal file
BIN
devices/surface/images/manage-surface-driver-updates-1.png
Normal file
Binary file not shown.
After Width: | Height: | Size: 29 KiB |
BIN
devices/surface/images/manage-surface-driver-updates-2.png
Normal file
BIN
devices/surface/images/manage-surface-driver-updates-2.png
Normal file
Binary file not shown.
After Width: | Height: | Size: 5.8 KiB |
BIN
devices/surface/images/manage-surface-driver-updates-3.png
Normal file
BIN
devices/surface/images/manage-surface-driver-updates-3.png
Normal file
Binary file not shown.
After Width: | Height: | Size: 8.7 KiB |
BIN
devices/surface/images/manage-surface-driver-updates-4.png
Normal file
BIN
devices/surface/images/manage-surface-driver-updates-4.png
Normal file
Binary file not shown.
After Width: | Height: | Size: 68 KiB |
@ -6,7 +6,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
|
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
|
@ -11,18 +11,18 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.audience: itpro
|
||||
---
|
||||
|
||||
# Manage and deploy Surface driver and firmware updates
|
||||
|
||||
|
||||
How you manage Surface driver and firmware updates varies depending on your environment and organizational requirements. On Surface devices, firmware is exposed to the operating system as a driver and is visible in Device Manager, enabling device firmware and drivers to be automatically updated using Windows Update or Windows Update for Business. Although this simplified approach may be feasible for startups and small or medium-sized businesses, larger organizations typically need IT admins to distribute updates internally. This may involve comprehensive planning, application compatibility testing, piloting and validating updates, before final approval and distribution across the network.
|
||||
|
||||
> [!NOTE]
|
||||
> This article is intended for technical support agents and IT professionals and applies to Surface devices only. If you're looking for help to install Surface updates or firmware on a home device, see [Update Surface firmware and Windows 10](https://support.microsoft.com/help/4023505).
|
||||
|
||||
|
||||
While enterprise-grade software distribution solutions continue to evolve, the business rationale for centrally managing updates remains the same: Maintain the security of Surface devices and keep them updated with the latest operating system and feature improvements. This is essential for sustaining a stable production environment and ensuring users aren't blocked from being productive. This article provides an overview of recommended tools and processes for larger organizations to accomplish these goals.
|
||||
|
||||
## Central update management in commercial environments
|
||||
@ -32,18 +32,17 @@ Microsoft has streamlined tools for managing devices – including driver and fi
|
||||
### Manage updates with Configuration Manager and Intune
|
||||
|
||||
Microsoft Endpoint Configuration Manager allows you to synchronize and deploy Surface firmware and driver updates with the Configuration Manager client. Integration with Microsoft Intune lets you see all your managed, co-managed, and partner-managed devices in one place. This is the recommended solution for large organizations to manage Surface updates.
|
||||
|
||||
|
||||
For detailed steps, see the following resources:
|
||||
|
||||
- [How to manage Surface driver updates in Configuration Manager.](https://support.microsoft.com/help/4098906/manage-surface-driver-updates-in-configuration-manager)
|
||||
- [Deploy applications with Configuration Manager](https://docs.microsoft.com/configmgr/apps/deploy-use/deploy-applications).
|
||||
- [How to manage Surface driver updates in Configuration Manager](https://docs.microsoft.com/surface/manage-surface-driver-updates-configuration-manager.md)
|
||||
- [Deploy applications with Configuration Manager](https://docs.microsoft.com/configmgr/apps/deploy-use/deploy-applications)
|
||||
- [Endpoint Configuration Manager documentation](https://docs.microsoft.com/configmgr/)
|
||||
|
||||
|
||||
### Manage updates with Microsoft Deployment Toolkit
|
||||
|
||||
Included in Endpoint Configuration Manager, the Microsoft Deployment Toolkit (MDT) contains optional deployment tools that you may wish to use depending on your environment. These include the Windows Assessment and Deployment Kit (Windows ADK), Windows System Image Manager (Windows SIM), Deployment Image Servicing and Management (DISM), and User State Migration Tool (USMT). You can download the latest version of MDT from the [Microsoft Deployment Toolkit download page](https://www.microsoft.com/download/details.aspx?id=54259).
|
||||
|
||||
|
||||
For detailed steps, see the following resources:
|
||||
|
||||
- [Microsoft Deployment Toolkit documentation](https://docs.microsoft.com/configmgr/mdt/)
|
||||
@ -54,7 +53,6 @@ Surface driver and firmware updates are packaged as Windows Installer (*.msi) fi
|
||||
|
||||
For instructions on how to deploy updates by using Endpoint Configuration Manager refer to [Deploy applications with Configuration Manager](https://docs.microsoft.com/configmgr/apps/deploy-use/deploy-applications). For instructions on how to deploy updates by using MDT, see [Deploy a Windows 10 image using MDT](https://docs.microsoft.com/windows/deployment/deploy-windows-mdt/deploy-a-windows-10-image-using-mdt).
|
||||
|
||||
|
||||
**WindowsPE and Surface firmware and drivers**
|
||||
|
||||
Endpoint Configuration Manager and MDT both use the Windows Preinstallation Environment (WindowsPE) during the deployment process. WindowsPE only supports a limited set of basic drivers such as those for network adapters and storage controllers. Drivers for Windows components that are not part of WindowsPE might produce errors. As a best practice, you can prevent such errors by configuring the deployment process to use only the required drivers during the WindowsPE phase.
|
||||
@ -65,13 +63,12 @@ Starting in Endpoint Configuration Manager, you can synchronize and deploy Micro
|
||||
|
||||
## Supported devices
|
||||
|
||||
Downloadable .msi files are available for Surface devices from Surface Pro 2 and later. Information about .msi files for the newest Surface devices such as Surface Pro 7, Surface Pro X, and Surface Laptop 3 will be available from this page upon release.
|
||||
|
||||
Downloadable .msi files are available for Surface devices from Surface Pro 2 and later. Information about .msi files for the newest Surface devices such as Surface Pro 7, Surface Pro X, and Surface Laptop 3 will be available from this page upon release.
|
||||
|
||||
## Managing firmware with DFCI
|
||||
|
||||
With Device Firmware Configuration Interface (DFCI) profiles built into Intune (now available in [public preview](https://docs.microsoft.com/intune/configuration/device-firmware-configuration-interface-windows)), Surface UEFI management extends the modern management stack down to the UEFI hardware level. DFCI supports zero-touch provisioning, eliminates BIOS passwords, provides control of security settings including boot options and built-in peripherals, and lays the groundwork for advanced security scenarios in the future. For more information, see:
|
||||
|
||||
|
||||
- [Intune management of Surface UEFI settings](https://docs.microsoft.com/surface/surface-manage-dfci-guide)
|
||||
- [Ignite 2019: Announcing remote management of Surface UEFI settings from Intune](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/Ignite-2019-Announcing-remote-management-of-Surface-UEFI/ba-p/978333).
|
||||
|
||||
@ -93,7 +90,6 @@ Specific versions of Windows 10 have separate .msi files, each containing all re
|
||||
- Management engine (ME)
|
||||
- Unified extensible firmware interface (UEFI)
|
||||
|
||||
|
||||
### Downloading .msi files
|
||||
|
||||
1. Browse to [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482/surface-download-drivers-and-firmware) on the Microsoft Download Center.
|
||||
@ -102,8 +98,7 @@ Specific versions of Windows 10 have separate .msi files, each containing all re
|
||||

|
||||
|
||||
*Figure 1. Downloading Surface updates*
|
||||
|
||||
|
||||
|
||||
### Surface .msi naming convention
|
||||
|
||||
Since August 2019, .msi files have used the following naming convention:
|
||||
@ -120,14 +115,15 @@ This file name provides the following information:
|
||||
- **Windows release:** Win10
|
||||
- **Build:** 18362
|
||||
- **Version:** 19.073.44195 – This shows the date and time that the file was created, as follows:
|
||||
- **Year:** 19 (2019)
|
||||
- **Month and week:** 073 (third week of July)
|
||||
- **Minute of the month:** 44195
|
||||
- **Year:** 19 (2019)
|
||||
- **Month and week:** 073 (third week of July)
|
||||
- **Minute of the month:** 44195
|
||||
- **Revision of version:** 0 (first release of this version)
|
||||
|
||||
### Legacy Surface .msi naming convention
|
||||
|
||||
Legacy .msi files (files built before August 2019) followed the same overall naming formula but used a different method to derive the version number.
|
||||
****
|
||||
|
||||
**Example**
|
||||
|
||||
- SurfacePro6_Win10_16299_1900307_0.msi
|
||||
@ -138,13 +134,11 @@ This file name provides the following information:
|
||||
- **Windows release:** Win10
|
||||
- **Build:** 16299
|
||||
- **Version:** 1900307 – This shows the date that the file was created and its position in the release sequence, as follows:
|
||||
- **Year:** 19 (2019)
|
||||
- **Number of release:** 003 (third release of the year)
|
||||
- **Product version number:** 07 (Surface Pro 6 is officially the seventh version of Surface Pro)
|
||||
- **Year:** 19 (2019)
|
||||
- **Number of release:** 003 (third release of the year)
|
||||
- **Product version number:** 07 (Surface Pro 6 is officially the seventh version of Surface Pro)
|
||||
- **Revision of version:** 0 (first release of this version)
|
||||
|
||||
|
||||
|
||||
## Learn more
|
||||
|
||||
- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482/surface-download-drivers-and-firmware)
|
||||
@ -157,4 +151,3 @@ This file name provides the following information:
|
||||
- [Intune management of Surface UEFI settings](https://docs.microsoft.com/surface/surface-manage-dfci-guide)
|
||||
- [Ignite 2019: Announcing remote management of Surface UEFI settings from Intune](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/Ignite-2019-Announcing-remote-management-of-Surface-UEFI/ba-p/978333).
|
||||
- [Build deployment rings for Windows 10 updates](https://docs.microsoft.com/windows/deployment/update/waas-deployment-rings-windows-10-updates)
|
||||
|
||||
|
@ -0,0 +1,181 @@
|
||||
---
|
||||
title: Manage Surface driver updates in Configuration Manager
|
||||
description: This article describes the available options to manage and deploy firmware and driver updates for Surface devices.
|
||||
ms.assetid: b64879c4-37eb-4fcf-a000-e05cbb3d26ea
|
||||
ms.reviewer:
|
||||
author: v-miegge
|
||||
manager: laurawi
|
||||
keywords: Surface, Surface Pro 3, firmware, update, device, manage, deploy, driver, USB
|
||||
ms.localizationpriority: medium
|
||||
ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: daclark
|
||||
ms.topic: article
|
||||
audience: itpro
|
||||
---
|
||||
|
||||
# Manage Surface driver updates in Configuration Manager
|
||||
|
||||
## Summary
|
||||
|
||||
Starting in [Microsoft System Center Configuration Manager version 1710](https://docs.microsoft.com/sccm/core/plan-design/changes/whats-new-in-version-1710#software-updates), you can synchronize and deploy Microsoft Surface firmware and driver updates directly through the Configuration Manager client. The process resembles deploying regular updates. However, some additional configurations are required to get the Surface driver updates into your catalog.
|
||||
|
||||
## Prerequisites
|
||||
|
||||
To manage Surface driver updates, the following prerequisites must be met:
|
||||
|
||||
- You must use Configuration Manager version 1710 or a later version.
|
||||
- All Software Update Points (SUPs) must run Windows Server 2016 or a later version. Otherwise, Configuration Manager ignores this setting and Surface drivers won't be synchronized.
|
||||
|
||||
> [!NOTE]
|
||||
> If your environment doesn’t meet the prerequisites, refer to the [alternative methods](https://support.microsoft.com/help/4098906/manage-surface-driver-updates-in-configuration-manager#1) to deploy Surface driver and firmware updates in the [FAQ](#frequently-asked-questions-faq) section.
|
||||
|
||||
## Useful log files
|
||||
|
||||
The following logs are especially useful when you manage Surface driver updates.
|
||||
|
||||
|Log name|Description|
|
||||
|---|---|
|
||||
|WCM.log|Records details about the software update point configuration and connections to the WSUS server for subscribed update categories, classifications, and languages.|
|
||||
|WsyncMgr.log|Records details about the software updates sync process.|
|
||||
|
||||
These logs are located on the site server that manages the SUP, or on the SUP itself if it's installed directly on a site server.
|
||||
For a complete list of Configuration Manager logs, see [Log files in System Center Configuration Manager](https://docs.microsoft.com/sccm/core/plan-design/hierarchy/log-files).
|
||||
|
||||
## Enabling Surface driver updates management
|
||||
|
||||
To enable Surface driver updates management in Configuration Manager, follow these steps:
|
||||
|
||||
1. In the Configuration Manager console, go to **Administration** > **Overview** > **Site Configuration** > **Sites**.
|
||||
1. Select the site that contains the top-level SUP server for your environment.
|
||||
1. On the ribbon, select **Configure Site Components**, and then select **Software Update Point**. Or, right-click the site, and then select **Configure Site Components** > **Software Update Point**.
|
||||
1. On the **Classifications** tab, select the **Include Microsoft Surface drivers and firmware updates** check box.
|
||||
|
||||

|
||||
|
||||
1. When you're prompted by the following warning message, select **OK**.
|
||||
|
||||

|
||||
|
||||
1. On the Products tab, select the products that you want to update, and then select **OK**.
|
||||
|
||||
Most drivers belong to the following product groups:
|
||||
|
||||
- Windows 10 and later version drivers
|
||||
- Windows 10 and later Upgrade & Servicing Drivers
|
||||
- Windows 10 Anniversary Update and Later Servicing Drivers
|
||||
- Windows 10 Anniversary Update and Later Upgrade & Servicing Drivers
|
||||
- Windows 10 Creators Update and Later Servicing Drivers
|
||||
- Windows 10 Creators Update and Later Upgrade & Servicing Drivers
|
||||
- Windows 10 Fall Creators Update and Later Servicing Drivers
|
||||
- Windows 10 Fall Creators Update and Later Upgrade & Servicing Drivers
|
||||
- Windows 10 S and Later Servicing Drivers
|
||||
- Windows 10 S Version 1709 and Later Servicing Drivers for testing
|
||||
- Windows 10 S Version 1709 and Later Upgrade & Servicing Drivers for testing
|
||||
|
||||
> [!NOTE]
|
||||
> Most Surface drivers belong to multiple Windows 10 product groups. You may not have to select all the products that are listed here. To help reduce the number of products that populate your Update Catalog, we recommend that you select only the products that are required by your environment for synchronization.
|
||||
|
||||
## Verifying the configuration
|
||||
|
||||
To verify that the SUP is configured correctly, follow these steps:
|
||||
|
||||
1. Open WsyncMgr.log, and then look for the following entry:
|
||||
|
||||
```console
|
||||
Surface Drivers can be supported in this hierarchy since all SUPs are on Windows Server 2016, WCM SCF property Sync Catalog Drivers is set.
|
||||
|
||||
Sync Catalog Drivers SCF value is set to : 1
|
||||
```
|
||||
|
||||
If either of the following entries is logged in WsyncMgr.log, recheck step 4 in the previous section:
|
||||
|
||||
```console
|
||||
Sync Surface Drivers option is not set
|
||||
|
||||
Sync Catalog Drivers SCF value is set to : 0
|
||||
```
|
||||
|
||||
1. Open WCM.log, and then look for an entry that resembles the following:
|
||||
|
||||

|
||||
|
||||
This entry is an XML element that lists every product group and classification that's currently synchronized by your SUP server. For example, you might see an entry that resembles the following:
|
||||
|
||||
```xml
|
||||
<Categories>
|
||||
<Category Id="Product:05eebf61-148b-43cf-80da-1c99ab0b8699"><![CDATA[Windows 10 and later drivers]]></Category>
|
||||
<Category Id="Product:06da2f0c-7937-4e28-b46c-a37317eade73"><![CDATA[Windows 10 Creators Update and Later Upgrade & Servicing Drivers]]></Category>
|
||||
<Category Id="Product:c1006636-eab4-4b0b-b1b0-d50282c0377e"><![CDATA[Windows 10 S and Later Servicing Drivers]]></Category>
|
||||
</Categories>
|
||||
```
|
||||
|
||||
If you can't find the products that you selected in step 6 in the previous section, double-check whether the SUP settings are saved.
|
||||
|
||||
You can also wait until the next synchronization finishes, and then check whether the Surface driver and firmware updates are listed in Software Updates in the Configuration Manager console. For example, the console might display the following information:
|
||||
|
||||

|
||||
|
||||
## Manual synchronization
|
||||
|
||||
If you don't want to wait until the next synchronization, follow these steps to start a synchronization:
|
||||
|
||||
1. In the Configuration Manager console, go to **Software Library** > **Overview** > **Software Updates** > **All Software Updates**.
|
||||
1. On the ribbon, select **Synchronize Software Updates**. Or, right-click **All Software Update**, and then select **Synchronize Software Update**.
|
||||
1. Monitor the synchronization progress by looking for the following entries in WsyncMgr.log:
|
||||
|
||||
```console
|
||||
Surface Drivers can be supported in this hierarchy since all SUPs are on Windows Server 2016, WCM SCF property Sync Catalog Drivers is set.
|
||||
|
||||
sync: SMS synchronizing categories
|
||||
sync: SMS synchronizing categories, processed 0 out of 311 items (0%)
|
||||
sync: SMS synchronizing categories, processed 311 out of 311 items (100%)
|
||||
sync: SMS synchronizing categories, processed 311 out of 311 items (100%)
|
||||
sync: SMS synchronizing updates
|
||||
|
||||
Synchronizing update 7eaa0148-c42b-45fd-a1ab-012c82972de6 - Microsoft driver update for Surface Type Cover Integration
|
||||
Synchronizing update 2dcb07f8-37ec-41ef-8cd5-030bf24dc1d8 - Surface driver update for Surface Pen Pairing
|
||||
Synchronizing update 63067414-ae52-422b-b3d1-0382a4d6519a - Surface driver update for Surface UEFI
|
||||
Synchronizing update 8e4e3a41-a784-4dd7-9a42-041f43ddb775 - Surface driver update for Surface Integration
|
||||
Synchronizing update 7f8baee8-419f-47e2-918a-045a15a188e7 - Microsoft driver update for Surface DTX
|
||||
Synchronizing update aed66e05-719b-48cd-a0e7-059e50f67fdc - Microsoft driver update for Surface Base Firmware Update
|
||||
Synchronizing update 8ffe1526-6e66-43cc-86e3-05ad92a24e3a - Surface driver update for Surface UEFI
|
||||
Synchronizing update 74102899-0a49-48cf-97e6-05bde18a27ff - Microsoft driver update for Surface UEFI
|
||||
```
|
||||
|
||||
## Deploying Surface firmware and driver updates
|
||||
|
||||
You can deploy Surface firmware and driver updates in the same manner as you deploy other updates.
|
||||
|
||||
For more information about deployment, see [System Center 2012 Configuration Manager–Part7: Software Updates (Deploy)](https://blogs.technet.microsoft.com/elie/2012/05/25/system-center-2012-configuration-managerpart7-software-updates-deploy/).
|
||||
|
||||
## Frequently asked questions (FAQ)
|
||||
|
||||
**After I follow the steps in this article, my Surface drivers are still not synchronized. Why?**
|
||||
|
||||
If you synchronize from an upstream Windows Server Update Services (WSUS) server, instead of Microsoft Update, make sure that the upstream WSUS server is configured to support and synchronize Surface driver updates. All downstream servers are limited to updates that are present in the upstream WSUS server database.
|
||||
|
||||
There are more than 68,000 updates that are classified as drivers in WSUS. To prevent non-Surface related drivers from synchronizing to Configuration Manager, Microsoft filters driver synchronization against an allow list. After the new allow list is published and incorporated into Configuration Manager, the new drivers are added to the console following the next synchronization. Microsoft aims to get the Surface drivers added to the allow list each month in line with Patch Tuesday to make them available for synchronization to Configuration Manager.
|
||||
|
||||
If your Configuration Manager environment is offline, a new allow list is imported every time you import [servicing updates](https://docs.microsoft.com/mem/configmgr/core/servers/manage/use-the-service-connection-tool) to Configuration Manager. You will also have to import a [new WSUS catalog](https://docs.microsoft.com/mem/configmgr/sum/get-started/synchronize-software-updates-disconnected) that contains the drivers before the updates are displayed in the Configuration Manager console. Because a stand-alone WSUS environment contains more drivers than a Configuration Manager SUP, we recommend that you establish a Configuration Manager environment that has online capabilities, and that you configure it to synchronize Surface drivers. This provides a smaller WSUS export that closely resembles the offline environment.
|
||||
|
||||
If your Configuration Manager environment is online and able to detect new updates, you will receive updates to the list automatically. If you don’t see the expected drivers, please review the WCM.log and WsyncMgr.log for any synchronization failures.
|
||||
|
||||
**My Configuration Manager environment is offline, can I manually import Surface drivers into WSUS?**
|
||||
|
||||
No. Even if the update is imported into WSUS, the update won't be imported into the Configuration Manager console for deployment if it isn't listed in the allow list. You must use the [Service Connection Tool](https://docs.microsoft.com/mem/configmgr/core/servers/manage/use-the-service-connection-tool) to import servicing updates to Configuration Manager to update the allow list.
|
||||
|
||||
**What alternative methods do I have to deploy Surface driver and firmware updates?**
|
||||
|
||||
For information about how to deploy Surface driver and firmware updates through alternative channels, see [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-driver-and-firmware-updates). If you want to download the .msi or .exe file, and then deploy through traditional software deployment channels, see [Keeping Surface Firmware Updated with Configuration Manager](https://docs.microsoft.com/archive/blogs/thejoncallahan/keeping-surface-firmware-updated-with-configuration-manager).
|
||||
|
||||
## Additional Information
|
||||
|
||||
For more information about Surface driver and firmware updates, see the following articles:
|
||||
|
||||
- [Download the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices)
|
||||
- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates)
|
||||
- [Considerations for Surface and System Center Configuration Manager](https://docs.microsoft.com/surface/considerations-for-surface-and-system-center-configuration-manager)
|
@ -8,7 +8,7 @@ ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
ms.pagetype: devices, surface
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
|
@ -6,7 +6,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: hachidan
|
||||
manager: laurawi
|
||||
|
@ -10,7 +10,7 @@ ms.mktglfcycl: support
|
||||
ms.sitesec: library
|
||||
ms.pagetype: surfacehub
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 09/26/2019
|
||||
ms.localizationpriority: medium
|
||||
|
@ -6,7 +6,7 @@ ms.mktglfcycl: manage
|
||||
ms.localizationpriority: medium
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 5/06/2020
|
||||
ms.reviewer: brrecord
|
||||
@ -15,29 +15,29 @@ audience: itpro
|
||||
---
|
||||
|
||||
# Surface Book 3 Quadro RTX 3000 technical overview
|
||||
|
||||
|
||||
Surface Book 3 for Business powered by the NVIDIA® Quadro RTX™ 3000 GPU is built for professionals who need real-time rendering, AI acceleration, advanced graphics, and compute performance in a portable form factor. Quadro RTX 3000 fundamentally changes what you can do with the new Surface Book 3:
|
||||
|
||||
- **Ray Tracing** - Produce stunning renders, designs and animations faster than ever before with 30 RT Cores for hardware-accelerated ray tracing.
|
||||
- **Ray Tracing** - Produce stunning renders, designs and animations faster than ever before with 30 RT Cores for hardware-accelerated ray tracing.
|
||||
- **Artificial Intelligence** - Remove redundant, tedious tasks and compute intensive work with 240 Tensor Cores for GPU-accelerated AI.
|
||||
- **Advanced Graphics and Compute Technology** - Experience remarkable speed and interactivity during your most taxing graphics and compute workloads with 1,920 CUDA Cores and 6GB of GDDR6 memory.
|
||||
|
||||
## Enterprise grade solution
|
||||
|
||||
Of paramount importance to commercial customers, Quadro RTX 3000 brings a fully professional grade solution that combines accelerated ray tracing and deep learning capabilities with an integrated enterprise level management and support solution. Quadro drivers are tested and certified for more than 100 professional applications by leading ISVs providing an additional layer of quality assurance to validate stability, reliability, and performance.
|
||||
Of paramount importance to commercial customers, Quadro RTX 3000 brings a fully professional-grade solution that combines accelerated ray tracing and deep learning capabilities with an integrated enterprise level management and support solution. Quadro drivers are tested and certified for more than 100 professional applications by leading ISVs, providing an additional layer of quality assurance to validate stability, reliability, and performance.
|
||||
|
||||
Quadro includes dedicated enterprise tools for remote management of Surface Book 3 devices with Quadro RTX 3000. IT admins can remotely configure graphics systems, save/restore configurations, continuously monitor graphics systems and perform remote troubleshooting if necessary. These capabilities along with deployment tools help maximize uptime and minimize IT support requirements.
|
||||
Quadro includes dedicated enterprise tools for remote management of Surface Book 3 devices with Quadro RTX 3000. IT admins can remotely configure graphics systems, save/restore configurations, continuously monitor graphics systems, and perform remote troubleshooting if necessary. These capabilities along with deployment tools help maximize uptime and minimize IT support requirements.
|
||||
|
||||
NVIDIA develops and maintains Quadro Optimal Drivers for Enterprise (ODE) that are tuned, tested, and validated to provide enterprise level stability, reliability, availability, and support with extended product availability. Each driver release involves more than 2,000 man days of testing with professional applications test suites and test cases, as well as WHQL certification. Security threats are continually monitored, and regular security updates are released to protect against newly discovered vulnerabilities. In addition, Quadro drivers undergo an additional layer of testing by Surface engineering prior to release via Windows Update.
|
||||
NVIDIA develops and maintains Quadro Optimal Drivers for Enterprise (ODE) that are tuned, tested, and validated to provide enterprise level stability, reliability, availability, and support with extended product availability. Each driver release involves more than 2,000 man-days of testing with professional applications test suites and test cases, as well as WHQL certification. Security threats are continually monitored, and regular security updates are released to protect against newly discovered vulnerabilities. In addition, Quadro drivers undergo an additional layer of testing by Surface engineering prior to release via Windows Update.
|
||||
|
||||
|
||||
## Built for compute-intensive workloads
|
||||
|
||||
Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance of any Surface laptop, enabling advanced professionals to work from anywhere.
|
||||
The Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance of any Surface laptop, enabling advanced professionals to work from anywhere.
|
||||
|
||||
- **Creative professionals such as designers and animators.** Quadro RTX enables real-time cinematic-quality rendering through Turing-optimized ray tracing APIs such as NVIDIA OptiX, Microsoft DXR, and Vulkan.
|
||||
- **Architects and engineers using large, complex computer aided design (CAD) models and assemblies.** The RTX platform features the new NGX SDK to infuse powerful AI-enhanced capabilities into visual applications. This frees up time and resources through intelligent manipulation of images, automation of repetitive tasks, and optimization of compute-intensive processes.
|
||||
- **Software developers across manufacturing, media & entertainment, medical, and other industries.** Quadro RTX speeds application development with ray tracing, deep learning, and rasterization capabilities through industry-leading software SDKs and APIs.
|
||||
- **Software developers across manufacturing, media and entertainment, medical, and other industries.** Quadro RTX speeds application development with ray tracing, deep learning, and rasterization capabilities through industry-leading software SDKs and APIs.
|
||||
- **Data scientists using Tensor Cores and CUDA cores to accelerate computationally intensive tasks and other deep learning operations.** By using sensors, increased connectivity, and deep learning, researchers and developers can enable AI applications for everything from autonomous vehicles to scientific research.
|
||||
|
||||
|
||||
@ -45,14 +45,14 @@ Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance of an
|
||||
|
||||
| **Component** | **Description** |
|
||||
| --------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|
||||
| RT cores | Dedicated hardware-based ray-tracing technology allows the GPU to render film quality, photorealistic objects and environments with physically accurate shadows, reflections, and refractions. The real-time ray-tracing engine works with NVIDIA OptiX, Microsoft DXR, and Vulkan APIs to deliver a level of realism far beyond what is possible using traditional rendering techniques. RT cores accelerate the Bounding Volume Hierarchy (BVH) traversal and ray casting functions using low number of rays casted through a pixel. |
|
||||
| Enhanced tensor cores | Mixed-precision cores purpose-built for deep learning matrix arithmetic, deliver 8x TFLOPS for training compared with previous generation. Quadro RTX 3000 utilizes 240 Tensor Cores; each Tensor Core performs 64 floating point fused multiply-add (FMA) operations per clock, and each streaming multiprocessor (SM) performs a total of 1,024 individual floating-point operations per clock. In addition to supporting FP16/FP32 matrix operations, new Tensor Cores added INT8 (2,048 integer operations per clock) and experimental INT4 and INT1 (binary) precision modes for matrix operations. |
|
||||
| RT cores | Dedicated hardware-based ray-tracing technology allows the GPU to render film quality, photorealistic objects and environments with physically accurate shadows, reflections, and refractions. The real-time ray-tracing engine works with NVIDIA OptiX, Microsoft DXR, and Vulkan APIs to deliver a level of realism far beyond what is possible using traditional rendering techniques. RT cores accelerate the Bounding Volume Hierarchy (BVH) traversal and ray casting functions using low number of rays casted through a pixel. |
|
||||
| Enhanced tensor cores | Mixed-precision cores purpose-built for deep learning matrix arithmetic, deliver 8x TFLOPS for training compared with previous generation. Quadro RTX 3000 utilizes 240 Tensor Cores; each Tensor Core performs 64 floating point fused multiply-add (FMA) operations per clock, and each streaming multiprocessor (SM) performs a total of 1,024 individual floating-point operations per clock. In addition to supporting FP16/FP32 matrix operations, new Tensor Cores added INT8 (2,048 integer operations per clock) and experimental INT4 and INT1 (binary) precision modes for matrix operations. |
|
||||
| Turing optimized software | Deep learning frameworks such as the Microsoft Cognitive Toolkit (CNTK), Caffe2, MXNet, TensorFlow, and others deliver significantly faster training times and higher multi-node training performance. GPU accelerated libraries such as cuDNN, cuBLAS, and TensorRT deliver higher performance for both deep learning inference and High-Performance Computing (HPC) applications. |
|
||||
| NVIDIA CUDA parallel computing platform | Natively execute standard programming languages like C/C++ and Fortran, and APIs such as OpenCL, OpenACC and Direct Compute to accelerate techniques such as ray tracing, video and image processing, and computation fluid dynamics. |
|
||||
| Advanced streaming multiprocessor (SM) architecture | Combined shared memory and L1 cache improve performance significantly, while simplifying programming and reducing the tuning required to attain best application performance. |
|
||||
| High performance GDDR6 Memory | Quadro RTX 3000 features 6GB of frame buffer making it the ideal platform for handling large datasets and latency-sensitive applications. |
|
||||
| Advanced streaming multiprocessor (SM) architecture | Combined shared memory and L1 cache improve performance significantly, while simplifying programming and reducing the tuning required to attain the best application performance. |
|
||||
| High performance GDDR6 Memory | Quadro RTX 3000 features 6GB of frame buffer, making it the ideal platform for handling large datasets and latency-sensitive applications. |
|
||||
| Single instruction, multiple thread (SIMT) | New independent thread scheduling capability enables finer-grain synchronization and cooperation between parallel threads by sharing resources among small jobs. |
|
||||
| Mixed-precision computing | 16-bit floating-point precision computing enables the training and deployment of larger neural networks. With independent parallel integer and floating-point data paths, the Turing SM handles workloads more efficiently using a mix of computation and addressing calculations. |
|
||||
| Mixed-precision computing | 16-bit floating-point precision computing enables the training and deployment of larger neural networks. With independent parallel integer and floating-point data paths, the Turing SM handles workloads more efficiently using a mix of computation and addressing calculations. |
|
||||
| Dynamic load balancing | Provides dynamic allocation capabilities of GPU resources for graphics and compute tasks as needed to maximize resource utilization. |
|
||||
| Compute preemption | Preemption at the instruction-level provides finer grain control over compute tasks to prevent long-running applications from either monopolizing system resources or timing out. |
|
||||
| H.264, H.265 and HEVC encode/decode engines | Enables faster than real-time performance for transcoding, video editing, and other encoding applications with two dedicated H.264 and HEVC encode engines and a dedicated decode engine that are independent of 3D/compute pipeline. |
|
||||
@ -86,7 +86,7 @@ Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance of an
|
||||
|
||||
## App acceleration
|
||||
|
||||
The following table shows how Quadro RTX 3000 provides significantly faster acceleration across leading professional applications. It includes SPECview perf 13 benchmark test results comparing Surface Book 3 15-inch with NVIDIA Quadro RTX 3000 versus Surface Book 2 15-inch with NVIDIA GeForce GTX 1060 devices in market March 2020.
|
||||
The following table shows how Quadro RTX 3000 provides significantly faster acceleration across leading professional applications. It includes SPECview perf 13 benchmark test results comparing the Surface Book 3 15-inch with NVIDIA Quadro RTX 3000 versus the Surface Book 2 15-inch with NVIDIA GeForce GTX 1060 devices in the market as of March 2020.
|
||||
|
||||
**Table 3. App acceleration on Surface Book 3 with Quadro RTX 3000**
|
||||
|
||||
@ -95,23 +95,23 @@ The following table shows how Quadro RTX 3000 provides significantly faster acce
|
||||
| Adobe Dimension | - RTX-accelerated ray tracing delivers photorealistic 3D rendering to 2D artists and designers. |
|
||||
| Adobe Substance Alchemist | - Create and blend materials with ease, featuring RTX-accelerated AI. |
|
||||
| Adobe Substance Painter | - Paint materials onto 3d models, featuring RTX accelerated bakers, and Iray RTX rendering which generates photorealistic imagery for interactive and batch rendering workflows. <br> |
|
||||
| Adobe Substance Designer | - Author procedural materials featuring RTX accelerated bakers<br>- Uses NVIDIA Iray rendering including textures/substances and bitmap texture export to render in any Iray powered compatible with MDL.<br>- DXR-accelerated light and ambient occlusion baking. |
|
||||
| Adobe Photoshop | - CUDA core acceleration enables faster editing with 30+ GPU-accelerated features such as blur gallery, liquify, smart sharpen, & perspective warp enable photographers and designers to modify images smoothly and quickly. |
|
||||
| Adobe Substance Designer | - Author procedural materials featuring RTX accelerated bakers<br>- Uses NVIDIA Iray rendering including textures/substances and bitmap texture export to render in any Iray that is compatible with MDL.<br>- DXR-accelerated light and ambient occlusion baking. |
|
||||
| Adobe Photoshop | - CUDA core acceleration enables faster editing with 30+ GPU-accelerated features such as blur gallery, liquify, smart sharpen, and perspective warp enable photographers and designers to modify images smoothly and quickly. |
|
||||
| Adobe Lightroom | - Faster editing high res images with GPU-accelerated viewport, which enables the modeling of larger 3D scenes, and the rigging of more complex animations.<br>- GPU-accelerated image processing enables dramatically more responsive adjustments, especially on 4K or higher resolution displays.<br>- GPU-accelerated AI-powered “Enhance Details” for refining fine color detail of RAW images. |
|
||||
| Adobe Illustrator | - Pan and zoom with GPU-accelerated canvas faster, which enables graphic designers and illustrators to pan across and zoom in and out of complex vector graphics smoothly and interactively. |
|
||||
| Adobe<br>Premiere Pro | - Significantly faster editing and rendering video with GPU-accelerated effects vs CPU:<br>- GPU-accelerated effects with NVIDIA CUDA technology for real-time video editing and faster final frame rendering.<br>- GPU-accelerated AI Auto Reframe feature for intelligently converting landscape video to dynamically tracked portrait or square video. |
|
||||
| Adobe<br>Premiere Pro | - Significantly faster editing and rendering video with GPU-accelerated effects vs CPU.<br>- GPU-accelerated effects with NVIDIA CUDA technology for real-time video editing and faster final frame rendering.<br>- GPU-accelerated AI Auto Reframe feature for intelligently converting landscape video to dynamically tracked portrait or square video. |
|
||||
| Autodesk<br>Revit | - GPU-accelerated viewport for a smoother, more interactive design experience.<br>- Supports 3rd party GPU-accelerated 3D renderers such as V-Ray and Enscape. |
|
||||
| Autodesk<br>3ds Max | - GPU-accelerated viewport graphics for fast, interactive 3D modelling and design.<br>- RTX-accelerated ray tracing and AI denoising ****with the default Arnold renderer.<br>- More than 70 percent faster compared with Surface Book 2 15”. |
|
||||
| Autodesk<br>3ds Max | - GPU-accelerated viewport graphics for fast, interactive 3D modelling and design.<br>- RTX-accelerated ray tracing and AI denoising with the default Arnold renderer.<br>- More than 70 percent faster compared with Surface Book 2 15”. |
|
||||
| Autodesk<br>Maya | - RTX-accelerated ray tracing and AI denoising with the default Arnold renderer.<br>- OpenGL Viewport Acceleration. |
|
||||
| Dassault Systemes<br>Solidworks | - Solidworks Interactive Ray Tracer (Visualize) accelerated by both RT Cores and Tensor Cores; AI-accelerated denoiser.<br>- Runs more than 50% faster compared with Surface Book 2 15” |
|
||||
| Dassault Systemes<br>3D Experience Platform | - CATIA Interactive Ray Tracer (Live Rendering) accelerated by RT Cores.<br>- Catia runs more than 100% faster compared with Surface Book 2 15. |
|
||||
| ImageVis3D | - Runs more than 2x faster compared with Surface Book 2 15”.. |
|
||||
| Dassault Systemes<br>Solidworks | - Solidworks Interactive Ray Tracer (Visualize) accelerated by both RT Cores and Tensor Cores; AI-accelerated denoiser.<br>- Runs more than 50% faster compared with Surface Book 2 15”. |
|
||||
| Dassault Systemes<br>3D Experience Platform | - CATIA Interactive Ray Tracer (Live Rendering) accelerated by RT Cores.<br>- Catia runs more than 100% faster compared with Surface Book 2 15". |
|
||||
| ImageVis3D | - Runs more than 2x faster compared with Surface Book 2 15”. |
|
||||
| McNeel & Associates<br>Rhino 3D | - GPU-accelerated viewport for a smooth and interactive modelling and design experience.<br>- Supports Cycles for GPU-accelerated 3D rendering. |
|
||||
| Siemens NX | - Siemens NX Interactive Ray Tracer (Ray Traced Studio) accelerated by RT Cores.<br>- Runs more than 10 x faster compared with Surface Book 2 15”.. |
|
||||
| Esri ArcGIS | - Real-time results from what took days & weeks, due to DL inferencing leveraging tensor cores. |
|
||||
| Siemens NX | - Siemens NX Interactive Ray Tracer (Ray Traced Studio) accelerated by RT Cores.<br>- Runs more than 10x faster compared with Surface Book 2 15”. |
|
||||
| Esri ArcGIS | - Real-time results from what took days and weeks, due to DL inferencing leveraging tensor cores. |
|
||||
| PTC Creo | - Creo's real-time engineering simulation tool (Creo Simulation Live) built on CUDA.<br>- Runs more than 15% faster compared with Surface Book 2 15”. |
|
||||
| Luxion KeyShot | - 3rd party Interactive Ray Tracer used by Solidworks, Creo, and Rhino. Accelerated by RT Cores, OptiX™ AI-accelerated denoising. |
|
||||
| ANSYS<br>Discovery Live | - ANSYS real-time engineering simulation tool (ANSYS Discovery Live) built on CUDA |
|
||||
| ANSYS<br>Discovery Live | - ANSYS real-time engineering simulation tool (ANSYS Discovery Live) built on CUDA. |
|
||||
## SKUs
|
||||
|
||||
**Table 4. Surface Book 3 with Quadro RTX 3000 SKUs**
|
||||
@ -123,7 +123,7 @@ The following table shows how Quadro RTX 3000 provides significantly faster acce
|
||||
|
||||
## Summary
|
||||
|
||||
Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance on any Surface laptop, providing architects, engineers, developers, and data scientists with the tools they need to work efficiently from anywhere:
|
||||
The Surface Book 3 with Quadro RTX 3000 delivers the best graphics performance of any Surface laptop, providing architects, engineers, developers, and data scientists with the tools they need to work efficiently from anywhere:
|
||||
|
||||
- RTX-acceleration across multiple workflows like design, animation, video production, and more.
|
||||
- Desktop-grade performance in a mobile form factor.
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: hachidan
|
||||
manager: laurawi
|
||||
|
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: hachidan
|
||||
manager: laurawi
|
||||
|
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: cottmca
|
||||
manager: laurawi
|
||||
|
@ -8,14 +8,14 @@ ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 5/06/2020
|
||||
ms.date: 5/29/2020
|
||||
ms.reviewer: brrecord
|
||||
manager: laurawi
|
||||
audience: itpro
|
||||
---
|
||||
# What’s new in Surface Dock 2
|
||||
|
||||
Surface Dock 2, the next generation Surface dock, lets users connect external monitors and multiple peripherals to obtain a fully modernized desktop experience from a Surface device. Built to maximize efficiency at the office, in a flexible workspace, or at home, Surface Dock 2 features seven ports, including two front-facing USB-C ports, with 15 watts of fast charging power for phone and accessories. Surface Dock 2 is designed to simplify IT management, enabling admins to automate firmware updates using Windows Update or centralize updates with internal software distribution tools. An extended set of management tools will be released via Windows update upon commercial distribution.
|
||||
Surface Dock 2, the next generation Surface dock, lets users connect external monitors and multiple peripherals to obtain a fully modernized desktop experience from a Surface device. Built to maximize efficiency at the office, in a flexible workspace, or at home, Surface Dock 2 features seven ports, including two front-facing USB-C ports, with 15 watts of fast charging power for phone and accessories. Surface Dock 2 is designed to simplify IT management, enabling admins to automate firmware updates using Windows Update or centralize updates with internal software distribution tools. Surface Enterprise Management Mode (SEMM) now enables IT admins to secure ports on Surface Dock 2. For more information, see [Secure Surface Dock 2 ports with Surface Enterprise Management Mode](https://techcommunity.microsoft.com/t5/surface-it-pro-blog/secure-surface-dock-2-ports-with-surface-enterprise-management/ba-p/1418999).
|
||||
|
||||
## General system requirements
|
||||
|
||||
@ -28,8 +28,7 @@ Surface Dock 2, the next generation Surface dock, lets users connect external mo
|
||||
- Surface Book 2
|
||||
- Surface Laptop 2
|
||||
- Surface Go
|
||||
- Surface Go with LTE Advanced
|
||||
- Surface Studio 2
|
||||
- Surface Go with LTE Advanced
|
||||
- Surface Pro 7
|
||||
- Surface Laptop 3
|
||||
- Surface Book 3
|
||||
@ -86,7 +85,7 @@ Surface Dock 2, the next generation Surface dock, lets users connect external mo
|
||||
|Surflink|Yes|Yes|
|
||||
|USB-A|2 front facing USB 3.1 Gen 1<br>2 rear facing USB 3.1 Gen 1|2 rear facing USB 3.2 Gen 2 (7.5W power)|
|
||||
|Mini Display port|2 rear facing (DP1.2)|None|
|
||||
|USB-C|None|2 front facing USB 3.2 Gen 2<br>[15W power]<br>2 rear facing USB 3.2 Gen 2 (DP1.4a)<br>[7.5W power]|
|
||||
|USB-C|None|2 front facing USB 3.2 Gen 2<br>(15W power)<br>2 rear facing USB 3.2 Gen 2 (DP1.4a)<br>(7.5W power)|
|
||||
|3.5 mm Audio in/out|Yes|Yes|
|
||||
|Ethernet|Yes, 1 gigabit|Yes 1 gigabit|
|
||||
|DC power in|Yes|Yes|
|
||||
@ -99,20 +98,18 @@ Surface Dock 2, the next generation Surface dock, lets users connect external mo
|
||||
|Wake-on-LAN from Connected Standby<sup>1</sup>|Yes|Yes|
|
||||
|Wake-on-LAN from S4/S5 sleep modes|No|Yes|
|
||||
|Network PXE boot|Yes|Yes|
|
||||
|SEMM host access control|No|Coming in Windows Update<sup>2</sup>|
|
||||
|SEMM port access control<sup>3</sup>|No|Coming in Windows Update|
|
||||
|SEMM host access control|No|Yes
|
||||
|SEMM port access control<sup>2</sup>|No|Yes|
|
||||
|Servicing support|MSI|Windows Update or MSI|
|
||||
||||
|
||||
|
||||
1. *Devices must be configured for Wake on LAN via Surface Enterprise Management Mode (SEMM) or Device Firmware Control Interface (DFCI) to wake from Hibernation or Power-Off states. Wake from Hibernation or Power-Off is supported on Surface Pro 7, Surface Laptop 3, Surface Pro X, Surface Book 3, and Surface Go 2. Software license required for some features. Sold separately.*
|
||||
|
||||
2. *Pending release via Windows Update.*
|
||||
|
||||
3. *Software license required for some features. Sold separately.*
|
||||
2. *Software license required for some features. Sold separately.*
|
||||
|
||||
## Streamlined device management
|
||||
|
||||
Following the public announcement of Surface Dock 2, Surface will release streamlined management functionality via Windows Update enabling IT admins to utilize the following enterprise-grade features:
|
||||
Surface has released streamlined management functionality via Windows Update enabling IT admins to utilize the following enterprise-grade features:
|
||||
|
||||
- **Frictionless updates**. Update your docks silently and automatically, with Windows Update or Microsoft Endpoint Configuration Manager, (formerly System Center Configuration Manager - SCCM) or other MSI deployment tools.
|
||||
- **Wake from the network**. Manage and access corporate devices without depending on users to keep their devices powered on. Even when a docked device is in sleep, hibernation, or power off mode, your team can wake from the network for service and management, using Endpoint Configuration Manager or other enterprise management tools.
|
||||
@ -120,5 +117,6 @@ Following the public announcement of Surface Dock 2, Surface will release stream
|
||||
|
||||
## Next steps
|
||||
|
||||
- [Secure Surface Dock 2 ports with Surface Enterprise Management Mode](https://techcommunity.microsoft.com/t5/surface-it-pro-blog/secure-surface-dock-2-ports-with-surface-enterprise-management/ba-p/1418999)
|
||||
- [Surface Enterprise Management Mode](surface-enterprise-management-mode.md)
|
||||
- [Best practice power settings for Surface devices](maintain-optimal-power-settings-on-Surface-devices.md)
|
||||
|
@ -6,7 +6,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 11/13/2019
|
||||
ms.reviewer: jesko
|
||||
|
@ -6,7 +6,7 @@ ms.mktglfcycl: manage
|
||||
ms.localizationpriority: high
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 4/15/2020
|
||||
ms.reviewer: jessko
|
||||
|
@ -6,7 +6,7 @@ ms.localizationpriority: medium
|
||||
ms.mktglfcycl: manage
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 10/03/2019
|
||||
ms.reviewer: jessko
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices, security
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.date: 03/09/2020
|
||||
ms.reviewer:
|
||||
|
@ -7,7 +7,7 @@ ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.audience: itpro
|
||||
ms.localizationpriority: medium
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: tokatz
|
||||
manager: laurawi
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices, security
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
|
@ -7,7 +7,7 @@ ms.mktglfcycl: manage
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
|
@ -1,172 +0,0 @@
|
||||
---
|
||||
title: Using the Microsoft Surface Deployment Accelerator deployment share (Surface)
|
||||
description: Explore the scenarios where you can use SDA to meet the deployment needs of your organization including Proof of Concept, pilot deployment, as well as import additional drivers and applications.
|
||||
keywords: deploy, install, automate, deployment solution
|
||||
ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.audience: itpro
|
||||
ms.reviewer:
|
||||
manager: laurawi
|
||||
---
|
||||
|
||||
# Using the Microsoft Surface Deployment Accelerator deployment share
|
||||
|
||||
With Microsoft Surface Deployment Accelerator (SDA), you can quickly and easily set up a deployment solution that is ready to deploy Windows to Surface devices. The prepared environment is built on powerful deployment technologies available from Microsoft, such as the [Microsoft Deployment Toolkit (MDT)](https://technet.microsoft.com/windows/dn475741), and is capable of immediately performing a deployment after configuration. See [Step-by-Step: Surface Deployment Accelerator](https://technet.microsoft.com/itpro/surface/step-by-step-surface-deployment-accelerator) for a comprehensive walkthrough of using the SDA wizard to set up a deployment share and perform a deployment.
|
||||
|
||||
For more information about SDA and information on how to download SDA, see [Microsoft Surface Deployment Accelerator (SDA)](https://technet.microsoft.com/itpro/surface/microsoft-surface-deployment-accelerator).
|
||||
|
||||
> [!NOTE]
|
||||
> SDA is not supported on Surface Pro 7, Surface Pro X, and Surface Laptop 3. For more information refer to [Deploy Surface devices](deploy.md).
|
||||
|
||||
Using SDA provides these primary benefits:
|
||||
|
||||
* With SDA, you can create a ready-to-deploy environment that can deploy to target devices as fast as your download speeds allow. The wizard experience enables you to check a few boxes and then the automated process builds your deployment environment for you.
|
||||
|
||||
* With SDA, you prepare a deployment environment built on the industry leading deployment solution of MDT. With MDT you can scale from a relatively basic deployment of a few Surface devices to a solution capable of deploying to thousands of devices including all of the different makes and models in your organization and all of the applications required by each device and user.
|
||||
|
||||
This article explores four scenarios where you can use SDA to meet the needs of your organization. See [Deploy Windows 10](https://technet.microsoft.com/itpro/windows/deploy/index) to explore the capabilities of MDT and the Windows deployment technologies available from Microsoft in greater detail.
|
||||
|
||||
## Perform a Proof of Concept deployment
|
||||
|
||||
One of the primary scenarios for use of SDA is as a Proof of Concept. A *Proof of Concept* (PoC) enables you to test or evaluate the capabilities of a solution or technology. A PoC is often used to illustrate the benefits of the solution or technology to decision makers. For example, if you want to recommend Surface devices as a replacement of older point of sale (POS) systems, you could perform a PoC to demonstrate how Surface devices provide superior computing power, flexibility, and connectivity when compared to alternate options.
|
||||
|
||||
Using SDA to prepare a PoC of Surface devices enables you to very quickly prepare a demonstration of Surface device or devices, which gives you more time for customization or preparation. The flexibility of SDA even lets you import resources, like applications and drivers, from existing MDT deployment infrastructure. See the [Work with existing deployment shares](#work-with-existing-deployment-shares) section later in this article for more information.
|
||||
|
||||
SDA is also an excellent PoC of the capabilities of MDT. SDA demonstrates just how quickly an MDT deployment environment can be prepared and made ready for deployment to devices. It also shows just how flexible and customizable the MDT solution can be, with support for Windows 10 and Windows 8.1, for Microsoft Store and desktop applications, and several models of Surface devices.
|
||||
|
||||
Some recommendations for a successful PoC with SDA are:
|
||||
|
||||
* Keep your SDA deployment environment separate from your production network. This ensures optimal performance and reduces potential for conflicts during your PoC deployment.
|
||||
|
||||
* Use a fresh and updated instance of Windows Server to house your SDA deployment share to maintain the simplicity and performance of the demonstration environment.
|
||||
|
||||
* Test the deployment process before you demonstrate your PoC. This reduces the potential for unexpected situations and keeps the demonstration focused on the deployment process and Surface devices.
|
||||
|
||||
* Use offline files with SDA to further reduce installation times.
|
||||
|
||||
* For help with your PoC, contact [Surface Support](https://www.microsoft.com/surface/support/contact-us-business).
|
||||
|
||||
## Perform a pilot deployment
|
||||
|
||||
A pilot deployment differs from a PoC. Where a PoC is usually a closed demonstration that is performed prior to the deployment process in order to get approval for the use of certain technologies or solutions, a *pilot deployment* is performed during the deployment process as a limited scope deployment for testing and validation. The focus of a pilot deployment can be as narrow as only a handful of devices, or wide enough to include a significant portion of your organization.
|
||||
|
||||
>[!NOTE]
|
||||
>A pilot deployment should not replace the testing process that should be performed regularly in the lab as the deployment environment is built and developed. A deployment solution should be tested in virtual and physical environments as new applications and drivers are added and when task sequences are modified and before a pilot deployment is performed.
|
||||
|
||||
For example, you are tasked with deploying Surface devices to mobile workers and you want to test the organization’s MDT deployment process by providing a small number of devices to executives. You can use SDA to create an isolated Surface deployment environment and then copy the task sequence, applications, and drivers needed from the production deployment share. This not only enables you to quickly create a Surface deployment, but it also minimizes the risk to the production deployment process used for other types of devices.
|
||||
|
||||
For small organizations, the pilot deployment environment of SDA may suffice as a complete deployment solution. Even if you do not have an existing deployment environment, you can import drivers and applications (covered later in this article) to provide a complete deployment solution based on MDT. Even without previous knowledge of MDT or Windows deployment, you can follow the [Step-by-Step: Surface Deployment Accelerator](https://technet.microsoft.com/itpro/surface/step-by-step-surface-deployment-accelerator) article to get started with a deployment to Surface devices.
|
||||
|
||||
## Import additional drivers
|
||||
|
||||
The SDA deployment share includes all of the drivers needed for Surface devices. This includes the drivers for the components inside the Surface device, such as the wireless network adapter and the main chipset, as well as drivers for Surface accessories, such as the Surface Dock or Surface USB Ethernet adapters. The SDA deployment share does not, however, include drivers for third-party devices or peripherals.
|
||||
|
||||
For example, you may intend to use your Surface device with a thermal printer, credit card reader, and barcode scanner as a POS terminal. In this scenario, the thermal printer, credit card reader, and barcode scanner will very likely require installation of drivers to operate properly. You could potentially download and install these drivers from Windows Update when each peripheral is connected, or you could install the driver package from the manufacturer manually on each Surface device, but the ideal solution is to have these drivers already present in Windows so that when the peripheral is connected, it will just work.
|
||||
|
||||
Because SDA is built on MDT, adding the drivers to the SDA deployment share is easy and simple.
|
||||
|
||||
>[!NOTE]
|
||||
>The drivers must be in the Setup Information File (.inf) format. If the drivers for your device come as an executable file (.exe), they may need to be extracted or installed to procure the .inf file. Some device drivers come packaged with applications, for example an all-in-one printer bundled with scan software. These applications will need to be installed separately from the drivers.
|
||||
|
||||
To import drivers for a peripheral device:
|
||||
|
||||
1. Download the drivers for your device from the manufacturer web site.
|
||||
|
||||
2. Open the MDT Deployment Workbench.
|
||||
|
||||
3. Expand the **Deployment Shares** node and expand the SDA deployment share.
|
||||
|
||||
4. Expand the **Out-of-Box Drivers** folder.
|
||||
|
||||
5. Select the folder of the Surface model for which you would like to include this driver.
|
||||
|
||||
6. Click **Import Drivers** to start the Import Drivers Wizard, as shown in Figure 1.
|
||||
|
||||

|
||||
|
||||
*Figure 1. Provide the location of your driver files*
|
||||
|
||||
7. The Import Drivers Wizard presents a series of steps:
|
||||
|
||||
- **Specify Directory** – Click **Browse** and navigate to the folder where you stored the drivers in Step 1.
|
||||
- **Summary** – Review the specified configuration on this page before you click **Next** to begin the import process.
|
||||
- **Progress** – While the drivers are imported, a progress bar is displayed on this page.
|
||||
- **Confirmation** – When the import process completes, the success of the process is displayed on this page. Click **Finish** to complete the Import Drivers Wizard.
|
||||
|
||||
8. Repeat Steps 5-7 for each Surface model on which you would like to include this driver.
|
||||
|
||||
9. Close the Deployment Workbench.
|
||||
|
||||
After the drivers are imported for the Surface model, the deployment task sequence will automatically select the drivers during the deployment process and include them in the Windows environment. When you connect your device, such as the barcode scanner in the example, Windows should automatically detect the device and you should be able to use it immediately.
|
||||
|
||||
>[!NOTE]
|
||||
>You can even import drivers for other computer makes and models to support other devices. See **Step 5: Prepare the drivers repository** in [Deploy a Windows 10 image using MDT 2013 Update 2](https://technet.microsoft.com/itpro/windows/deploy/deploy-a-windows-10-image-using-mdt) for more information about how to import drivers for other makes and models.
|
||||
|
||||
## Import additional applications
|
||||
|
||||
As with drivers, the SDA deployment share can be pre-configured with apps like the Surface App and Microsoft Office 365. You can also add applications to the SDA deployment share and configure them to be installed on your Surface devices during deployment of Windows. In the ideal scenario, your Surface devices deployed with the SDA deployment share will include all of the applications needed to be ready for your end users.
|
||||
|
||||
In the previous example for including drivers for a POS system, you would also need to include POS software for processing transactions and recording the input from the barcode scanner and credit card reader. To import an application and prepare it for installation on your Surface devices during Windows deployment:
|
||||
|
||||
1. Download the application installation files or locate the installation media for your application.
|
||||
|
||||
2. Determine the command line instruction for silent installation, usually provided by the developer of the application. For Windows Installer files (.msi), see [Standard Installer Command-Line Options](https://msdn.microsoft.com/library/windows/desktop/aa372024) in the Windows Dev Center.
|
||||
|
||||
3. Open the MDT Deployment Workbench.
|
||||
|
||||
4. Expand the **Deployment Shares** node and expand the SDA deployment share.
|
||||
|
||||
5. Expand the **Applications** folder.
|
||||
|
||||
6. Click **New Application** to start the New Application Wizard, as shown in Figure 2.
|
||||
|
||||

|
||||
|
||||
*Figure 2: Provide the command to install your application*
|
||||
|
||||
7. Follow the steps of the New Application Wizard:
|
||||
|
||||
- **Application Type** – Click **Application with Source Files**, and then click **Next**.
|
||||
- **Details** – Enter a name for the application in the **Application Name** field. Enter publisher, version, and language information in the **Publisher**, **Version**, and **Language** fields if desired. Click **Next**.
|
||||
- **Source** – Click **Browse** to navigate to and select the folder with the application installation files procured in Step 1, and then click **Next**.
|
||||
- **Destination** – Enter a name for the folder where the application files will be stored in the **Specify the Name of the Directory that Should Be Created** field or click **Next** to accept the default name.
|
||||
- **Command Details** – Enter the silent command-line instruction, for example `setup.msi /quiet /norestart`
|
||||
- **Summary** – Review the specified configuration on this page before you click **Next** to begin the import process.
|
||||
- **Progress** – While the installation files are imported, a progress bar is displayed on this page.
|
||||
- **Confirmation** – When the import process completes, the success of the process is displayed on this page. Click **Finish** to complete the New Application Wizard.
|
||||
|
||||
8. Click the **Task Sequences** folder, right-click **1 - Deploy Microsoft Surface**, and then click **Properties**.
|
||||
|
||||
9. Click the **Task Sequence** tab to view the steps that are included in the new task sequence.
|
||||
|
||||
10. Select the **Windows Update (Pre-Application Installation)** step, and then click **Add**.
|
||||
|
||||
11. Hover the mouse over **General** under the **Add** menu, and then click **Install Application**. This will add a new step after the selected step for the installation of a specific application as shown in Figure 3.
|
||||
|
||||

|
||||
|
||||
*Figure 3. A new Install Application step for Sample POS App*
|
||||
|
||||
12. On the **Properties** tab of the new **Install Application** step, enter **Install - Sample POS App** in the **Name** field, where *Sample POS App* is the name of your app.
|
||||
|
||||
13. Click **Install a Single Application**, and then click **Browse** to view available applications that have been imported into the deployment share.
|
||||
|
||||
14. Select your app from the list of applications, and then click **OK**.
|
||||
|
||||
15. Click **OK** to close the task sequence properties.
|
||||
|
||||
16. Close the Deployment Workbench.
|
||||
|
||||
## Work with existing deployment shares
|
||||
|
||||
One of the many benefits of an MDT deployment share is the simplicity of how deployment resources are stored. The MDT deployment share is, at its core, just a standard network file share. All deployment resources, such as Windows images, application installation files, and drivers, are stored in a share that can be browsed with File Explorer, copied and pasted, and moved just like any other file share, provided that you have the necessary permissions. This makes working with deployment resources extremely easy. MDT even allows you to make it easier by allowing you to open multiple deployment shares from the Deployment Workbench and to transfer or copy resources between them.
|
||||
|
||||
This ability gives SDA some extra capabilities when used in an environment with an existing MDT infrastructure. For example, if you install SDA on an isolated server to prepare a PoC and then log on to your production MDT deployment share from the Deployment Workbench on your SDA server, you can copy applications, drivers, task sequences, and other components into the SDA deployment share that is prepared with Surface apps and drivers. With this process, in a very short amount time, you can have a deployment environment ready to deploy your organization’s precise requirements to Surface devices.
|
||||
|
||||
You can also use this capability in reverse. For example, you can copy the Surface drivers, deployment task sequences, and apps directly into a lab or testing environment following a successful PoC. Using these resources, you can immediately begin to integrate Surface deployment into your existing deployment infrastructure.
|
@ -8,7 +8,7 @@ ms.pagetype: surface, devices
|
||||
ms.sitesec: library
|
||||
ms.localizationpriority: medium
|
||||
author: coveminer
|
||||
ms.author: v-jokai
|
||||
ms.author: greglin
|
||||
ms.topic: article
|
||||
ms.reviewer: scottmca
|
||||
manager: laurawi
|
||||
|
Reference in New Issue
Block a user