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+---
+title: Breaking out of a Bitlocker recovery loop
+description: This topic  for IT professionals describes how to break out of a Bitlocker recovery loop.
+ms.assetid: #c40f87ac-17d3-47b2-afc6-6c641f72ecee
+ms.prod: w10
+ms.mktglfcycl: explore
+ms.sitesec: library
+ms.pagetype: security
+ms.localizationpriority: #medium
+ms.author: v-maave
+author: martyav
+manager: dansimp
+audience: ITPro
+ms.collection: M365-security-compliance
+ms.topic: conceptual
+ms.date: 10/28/2019
+---
+
+# Breaking out of a Bitlocker recovery loop
+
+Sometimes, following a crash, you might be unable to successfully boot into your operating system, due to the recovery screen repeatedly prompting you to enter your recovery key. This can be very frustrating.
+
+If you've entered the correct Bitlocker recovery key multiple times, and are still unable to continue past the initial recovery screen, follow these steps to break out of the loop.
+
+> [!NOTE]
+> Only try these steps after you have restarted your device at least once.
+
+1. On the initial recovery screen, don't enter your recovery key. Instead, select **Skip this drive**.
+
+1. On the next screen, select **Troubleshoot**.
+
+1. On the Troubleshoot screen, select **Advanced options**.
+
+1. On the Advanced options screen, select **Command prompt**.
+
+1. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp <recovery password>`
+
+1. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:`
+
+1. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system