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add new issue and update an existing issue in 1809
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JohnLiu
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<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Date resolved</td></tr>
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<tr><td><div id='376msg'></div><b>Windows 10, version 1809 update history may show an update installed twice</b><br>Some customers are reporting that KB4494441 installed twice on their device<br><br><a href = '#376msgdesc'>See details ></a></td><td>OS Build 17763.503<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 15, 2019 <br>01:25 PM PT</td></tr>
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<tr><td><div id='373msg'></div><b>Zone transfers over TCP may fail</b><br>Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail.<br><br><a href = '#373msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>May 14, 2019 <br>01:19 PM PT</td></tr>
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<tr><td><div id='358msg'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><br>When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. <br><br><a href = '#358msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>May 14, 2019 <br>01:18 PM PT</td></tr>
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<tr><td><div id='355msg'></div><b>Latest cumulative update (KB 4495667) installs automatically</b><br>Reports that the optional cumulative update (KB 4495667) installs automatically.<br><br><a href = '#355msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 08, 2019 <br>03:37 PM PT</td></tr>
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text: "
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<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='376msgdesc'></div><b>Windows 10, version 1809 update history may show an update installed twice</b><div><br></div><div><strong>Affected platforms</strong></div><ul><li>Client: Windows 10, version 1809</li><li>Server: TBD</li></ul><div></div><div><strong>Cause</strong></div><div>In certain situations, installing an update requires multiple download and restart steps. In cased where two intermediate steps of the installation complete successfully, the <strong>View your Update history</strong> page will report that installation completed successfully twice. </div><div><br></div><div><strong>Resolution</strong></div><div>No action is required on your part. The update installation may take longer and may require more than one restart, but will install successfully after all intermediate installation steps have completed. We are working on improving this update experience to ensure the <strong>Update history</strong> correctly reflects the installation of the latest cumulative update (LCU).</div><br><a href ='#376msg'>Back to top</a></td><td>OS Build 17763.503<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 15, 2019 <br>01:25 PM PT<br><br>Opened:<br>May 14, 2019 <br>02:56 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='373msgdesc'></div><b>Zone transfers over TCP may fail</b><div>Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail after installing <a href=\"https://support.microsoft.com/help/4495667\" target=\"_blank\">KB4495667</a>. </div><div> </div><div><strong>Affected platforms:</strong> </div><ul><li>Client: Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016 </li><li>Server: Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016 </li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href=\"https://support.microsoft.com/help/4494441\" target=\"_blank\">KB4494441</a>.</div><br><a href ='#373msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 14, 2019 <br>01:19 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='358msgdesc'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><div>When using the <strong>MS UI Gothic</strong> or <strong>MS PGothic</strong> fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using <strong>MS</strong> <strong>UI Gothic</strong>.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1; Windows 7 SP1 </li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2 </li></ul><div></div><div><strong>Resolution</strong>: This issue has been resolved.</div><br><a href ='#358msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 10, 2019 <br>10:35 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='355msgdesc'></div><b>Latest cumulative update (KB 4495667) installs automatically</b><div>Due to a servicing side issue some users were offered <a href=\"https://support.microsoft.com/help/4495667\" target=\"_blank\">KB4495667</a> (optional update) automatically and rebooted devices. This issue has been mitigated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019</li><li>Server: Windows Server, version 1809; Windows Server 2019</li></ul><div></div><div><strong>Resolution:</strong>:<strong> </strong>This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action.</div><div> </div><br><a href ='#355msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 08, 2019 <br>03:37 PM PT<br><br>Opened:<br>May 05, 2019 <br>12:01 PM PT</td></tr>
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text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
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<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
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<tr><td><div id='375msg'></div><b>Windows 10, version 1809 Update Tuesday update may install twice</b><br>Some customers are reporting that KB4494441 installs twice<br><br><a href = '#375msgdesc'>See details ></a></td><td>OS Build 17763.502<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Acknowledged<br><a href = '' target='_blank'></a></td><td>May 14, 2019 <br>02:56 PM PT</td></tr>
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<tr><td><div id='346msg'></div><b>Devices with some Asian language packs installed may receive an error</b><br>After installing the KB4493509 devices with some Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_F<br><br><a href = '#346msgdesc'>See details ></a></td><td>OS Build 17763.437<br><br>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493509' target='_blank'>KB4493509</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 03, 2019 <br>10:59 AM PT</td></tr>
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<tr><td><div id='341msg'></div><b>Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007</b><br>Attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications, you may receive an error.<br><br><a href = '#341msgdesc'>See details ></a></td><td>OS Build 17763.379<br><br>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489899' target='_blank'>KB4489899</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 02, 2019 <br>04:47 PM PT</td></tr>
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<tr><td><div id='239msg'></div><b>Issue using PXE to start a device from WDS</b><br>Using PXE to start a device from a WDS server configured to use Variable Window Extension may cause the connection to the WDS server to terminate prematurely.<br><br><a href = '#239msgdesc'>See details ></a></td><td>OS Build 17763.379<br><br>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489899' target='_blank'>KB4489899</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 09, 2019 <br>10:00 AM PT</td></tr>
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<tr><td><div id='318msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail </b><br>Certain operations, such as rename, performed on files or folders on a Cluster Shared Volume (CSV) may fail with the error, \"STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5)\".<br><br><a href = '#318msgdesc'>See details ></a></td><td>OS Build 17763.253<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480116' target='_blank'>KB4480116</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 09, 2019 <br>10:00 AM PT</td></tr>
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<tr><td><div id='167msg'></div><b>Audio not working on monitors or TV connected to a PC via HDMI, USB, or DisplayPort</b><br>Upgrade block: Microsoft has identified issues with certain new Intel display drivers, which accidentally turn on unsupported features in Windows.<br><br><a href = '#167msgdesc'>See details ></a></td><td>OS Build 17763.134<br><br>November 13, 2018<br><a href ='https://support.microsoft.com/help/4467708' target='_blank'>KB4467708</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>March 15, 2019 <br>12:00 PM PT</td></tr>
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<tr><td><div id='376msg'></div><b>Windows 10, version 1809 update history may show an update installed twice</b><br>Some customers are reporting that KB4494441 installed twice on their device<br><br><a href = '#376msgdesc'>See details ></a></td><td>OS Build 17763.503<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 15, 2019 <br>01:25 PM PT</td></tr>
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<tr><td><div id='373msg'></div><b>Zone transfers over TCP may fail</b><br>Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail.<br><br><a href = '#373msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>May 14, 2019 <br>01:19 PM PT</td></tr>
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<tr><td><div id='358msg'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><br>When using the MS UI Gothic or MS PGothic fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. <br><br><a href = '#358msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>May 14, 2019 <br>01:18 PM PT</td></tr>
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<tr><td><div id='355msg'></div><b>Latest cumulative update (KB 4495667) installs automatically</b><br>Reports that the optional cumulative update (KB 4495667) installs automatically.<br><br><a href = '#355msgdesc'>See details ></a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 08, 2019 <br>03:37 PM PT</td></tr>
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text: "
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<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='375msgdesc'></div><b>Windows 10, version 1809 Update Tuesday update may install twice</b><div>We are presently investigating and will provide an update when available.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809</li><li>Server: TBD</li></ul><div></div><div><br></div><br><a href ='#375msg'>Back to top</a></td><td>OS Build 17763.502<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Acknowledged<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 14, 2019 <br>02:56 PM PT<br><br>Opened:<br>May 14, 2019 <br>02:56 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='346msgdesc'></div><b>Devices with some Asian language packs installed may receive an error</b><div>After installing the April 2019 Cumulative Update (<a href=\"https://support.microsoft.com/help/4493509\" target=\"_blank\">KB4493509</a>), devices with some Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND.\"</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019</li><li>Server: Windows Server, version 1809; Windows Server 2019</li></ul><div></div><div><strong>Workaround: </strong></div><ol><li>Uninstall and reinstall any recently added language packs. For instructions, see \"<a href=\"https://support.microsoft.com/help/4496404/windows-10-manage-the-input-and-display-language\" target=\"_blank\">Manage the input and display language settings in Windows 10</a>\".</li><li>Click <strong>Check for Updates</strong> and install the April 2019 Cumulative Update. For instructions, see \"<a href=\"https://support.microsoft.com/help/4027667/windows-10-update\" target=\"_blank\">Update Windows 10</a>\".</li></ol><div><strong>Note: </strong>If reinstalling the language pack does not mitigate the issue, reset your PC as follows:</div><ol><li class=\"ql-indent-1\">Go to <strong>Settings app</strong> -> <strong>Recovery</strong>.</li><li class=\"ql-indent-1\">Click on <strong>Get Started</strong> under <strong>\"Reset this PC\"</strong> recovery option.</li><li class=\"ql-indent-1\">Select <strong>\"Keep my Files\"</strong>.</li></ol><div><strong>Next steps: </strong>Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#346msg'>Back to top</a></td><td>OS Build 17763.437<br><br>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493509' target='_blank'>KB4493509</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 03, 2019 <br>10:59 AM PT<br><br>Opened:<br>May 02, 2019 <br>04:36 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='341msgdesc'></div><b>Printing from Microsoft Edge or other UWP apps, you may receive the error 0x80070007</b><div>When attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, \"Your printer has experienced an unexpected configuration problem. 0x80070007e.\"</div><div> </div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019</li><li>Server: Windows Server, version 1809; Windows Server 2019</li></ul><div></div><div><strong>Workaround: </strong>You can use another browser, such as Internet Explorer to print your documents.</div><div> </div><div><strong>Next steps: </strong>Microsoft is working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#341msg'>Back to top</a></td><td>OS Build 17763.379<br><br>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489899' target='_blank'>KB4489899</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 02, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 02, 2019 <br>04:47 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='376msgdesc'></div><b>Windows 10, version 1809 update history may show an update installed twice</b><div><br></div><div><strong>Affected platforms</strong></div><ul><li>Client: Windows 10, version 1809</li><li>Server: TBD</li></ul><div></div><div><strong>Cause</strong></div><div>In certain situations, installing an update requires multiple download and restart steps. In cased where two intermediate steps of the installation complete successfully, the <strong>View your Update history</strong> page will report that installation completed successfully twice. </div><div><br></div><div><strong>Resolution</strong></div><div>No action is required on your part. The update installation may take longer and may require more than one restart, but will install successfully after all intermediate installation steps have completed. We are working on improving this update experience to ensure the <strong>Update history</strong> correctly reflects the installation of the latest cumulative update (LCU).</div><br><a href ='#376msg'>Back to top</a></td><td>OS Build 17763.503<br><br>May 14, 2019<br><a href ='https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 15, 2019 <br>01:25 PM PT<br><br>Opened:<br>May 14, 2019 <br>02:56 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='373msgdesc'></div><b>Zone transfers over TCP may fail</b><div>Zone transfers between primary and secondary DNS servers over the Transmission Control Protocol (TCP) may fail after installing <a href=\"https://support.microsoft.com/help/4495667\" target=\"_blank\">KB4495667</a>. </div><div> </div><div><strong>Affected platforms:</strong> </div><ul><li>Client: Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016 </li><li>Server: Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016 </li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href=\"https://support.microsoft.com/help/4494441\" target=\"_blank\">KB4494441</a>.</div><br><a href ='#373msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 14, 2019 <br>01:19 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='358msgdesc'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><div>When using the <strong>MS UI Gothic</strong> or <strong>MS PGothic</strong> fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using <strong>MS</strong> <strong>UI Gothic</strong>.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10, version 1607; Windows 10 Enterprise LTSC 2016; Windows 10, version 1507; Windows 10 Enterprise LTSB 2015; Windows 8.1; Windows 7 SP1 </li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2 </li></ul><div></div><div><strong>Resolution</strong>: This issue has been resolved.</div><br><a href ='#358msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4494441' target='_blank'>KB4494441</a></td><td>Resolved:<br>May 14, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 10, 2019 <br>10:35 AM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='355msgdesc'></div><b>Latest cumulative update (KB 4495667) installs automatically</b><div>Due to a servicing side issue some users were offered <a href=\"https://support.microsoft.com/help/4495667\" target=\"_blank\">KB4495667</a> (optional update) automatically and rebooted devices. This issue has been mitigated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019</li><li>Server: Windows Server, version 1809; Windows Server 2019</li></ul><div></div><div><strong>Resolution:</strong>:<strong> </strong>This issue has been mitigated on the servicing side to prevent auto installing of this update. Customers do not need to take any action.</div><div> </div><br><a href ='#355msg'>Back to top</a></td><td>OS Build 17763.475<br><br>May 03, 2019<br><a href ='https://support.microsoft.com/help/4495667' target='_blank'>KB4495667</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 08, 2019 <br>03:37 PM PT<br><br>Opened:<br>May 05, 2019 <br>12:01 PM PT</td></tr>
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