diff --git a/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-live-response.md b/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-live-response.md index 3352e19c6c..d415db238d 100644 --- a/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-live-response.md +++ b/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-live-response.md @@ -53,14 +53,13 @@ If while trying to take an action during a live response session, you encounter 5. Run the action you wanted to take on the copied file. ## Slow live response sessions or delays during initial connections -Live response is leveraging MDATP sensor registration with WNS service in Windows. +Live response leverages Microsoft Defender ATP sensor registration with WNS service in Windows. If you are having connectivity issues with live response, please confirm the following: -1. notify.windows.com is not blocked in your environment. -https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/configure-proxy-internet#enable-access-to-microsoft-defender-atp-service-urls-in-the-proxy-server +1. `notify.windows.com` is not blocked in your environment. For more information see, [Configure machine proxy and Internet connectivity settings](configure-proxy-internet.md#enable-access-to-microsoft-defender-atp-service-urls-in-the-proxy-server). 2. WpnService (Windows Push Notifications System Service) is not disabled. Please refer to the articles below to fully understand the WpnService service behavior and requirements: -https://docs.microsoft.com/en-us/windows/uwp/design/shell/tiles-and-notifications/windows-push-notification-services--wns--overview -https://docs.microsoft.com/en-us/windows/uwp/design/shell/tiles-and-notifications/firewall-allowlist-config -'Microsoft Push Notifications Service (MPNS) Public IP ranges' - https://www.microsoft.com/en-us/download/details.aspx?id=44535 +- [Windows Push Notification Services (WNS) overview](https://docs.microsoft.com/windows/uwp/design/shell/tiles-and-notifications/windows-push-notification-services--wns--overview) +- [Enterprise Firewall and Proxy Configurations to Support WNS Traffic](https://docs.microsoft.com/windows/uwp/design/shell/tiles-and-notifications/firewall-allowlist-config) +- [Microsoft Push Notifications Service (MPNS) Public IP ranges](https://www.microsoft.com/en-us/download/details.aspx?id=44535)