From f464d757d3934fe33f6dd79b8a7182417969ff3e Mon Sep 17 00:00:00 2001 From: Jaime Ondrusek Date: Tue, 21 Sep 2021 09:52:50 -0700 Subject: [PATCH] Update windows-update-errors.md Fixing a link. --- windows/deployment/update/windows-update-errors.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/update/windows-update-errors.md b/windows/deployment/update/windows-update-errors.md index 20dc038060..ac67414ec6 100644 --- a/windows/deployment/update/windows-update-errors.md +++ b/windows/deployment/update/windows-update-errors.md @@ -167,7 +167,7 @@ The following table provides information about common errors you might run into | Message | Description | Mitigation | |---------|-------------|------------| -| ERROR_SHARING_VIOLATION | Numerous causes. CBS log analysis required. | This error is usually caused by non-Microsoft filter drivers like antivirus.
1. [Perform a clean boot and retry the installation](https://support.microsoft.com/help/929135/)
2. Download the sysinternal tool [Process Monitor](https://docs.microsoft.com/sysinternals/downloads/procmon).
3. Run Procmon.exe. It will start data capture automatically.
4. Install the update package again
5. With the Process Monitor main window in focus, press CTRL + E or select the magnifying glass to stop data capture.
6. Select **File > Save > All Events > PML**, and choose a path to save the .PML file
7. Go to %windir%\logs\cbs, open the last Cbs.log file, and search for the error. After finding the error line a bit above, you should have the file being accessed during the installation that is giving the sharing violation error
8. In Process Monitor, filter for path and insert the file name (it should be something like “path” “contains” “filename from CBS”).
9. Try to stop it or uninstall the process causing the error. | +| ERROR_SHARING_VIOLATION | Numerous causes. CBS log analysis required. | This error is usually caused by non-Microsoft filter drivers like antivirus.
1. [Perform a clean boot and retry the installation](https://support.microsoft.com/help/929135/)
2. Download the sysinternal tool [Process Monitor](/sysinternals/downloads/procmon).
3. Run Procmon.exe. It will start data capture automatically.
4. Install the update package again
5. With the Process Monitor main window in focus, press CTRL + E or select the magnifying glass to stop data capture.
6. Select **File > Save > All Events > PML**, and choose a path to save the .PML file
7. Go to %windir%\logs\cbs, open the last Cbs.log file, and search for the error. After finding the error line a bit above, you should have the file being accessed during the installation that is giving the sharing violation error
8. In Process Monitor, filter for path and insert the file name (it should be something like “path” “contains” “filename from CBS”).
9. Try to stop it or uninstall the process causing the error. | ## 0x80073701