diff --git a/.openpublishing.redirection.json b/.openpublishing.redirection.json index 5fc4091e8c..9fa201861f 100644 --- a/.openpublishing.redirection.json +++ b/.openpublishing.redirection.json @@ -1,13 +1,63 @@ { "redirections": [ { -"source_path": "windows/application-management/msix-app-packaging-tool-walkthrough.md", -"redirect_url": "https://docs.microsoft.com/windows/msix/mpt-overview", +"source_path": "devices/hololens/hololens-upgrade-enterprise.md", +"redirect_url": "https://docs.microsoft.com/hololens/hololens-requirements#upgrade-to-windows-holographic-for-business", "redirect_document_id": true }, { +"source_path": "devices/hololens/hololens-install-localized.md", +"redirect_url": "https://docs.microsoft.com/hololens/hololens1-install-localized", +"redirect_document_id": false +}, +{ +"source_path": "devices/hololens/hololens-install-apps.md", +"redirect_url": "https://docs.microsoft.com/hololens/holographic-store-apps", +"redirect_document_id": false +}, +{ 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"https://docs.microsoft.com/hololens/hololens1-clicker#restart-or-recover-the-clicker", +"redirect_document_id": false +}, +{ +"source_path": "devices/surface/manage-surface-pro-3-firmware-updates.md", +"redirect_url": "https://docs.microsoft.com/surface/manage-surface-driver-and-firmware-updates", +"redirect_document_id": true +}, +{ +"source_path": "devices/surface/update.md", +"redirect_url": "https://docs.microsoft.com/surface/manage-surface-driver-and-firmware-updates", +"redirect_document_id": false +}, +{ "source_path": "windows/security/threat-protection/windows-defender-exploit-guard/collect-cab-files-exploit-guard-submission.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/troubleshoot-np", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-exploit-protection-mitigations", "redirect_document_id": true }, { @@ -727,7 +777,7 @@ }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/collect-cab-files-exploit-guard-submission.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/collect-cab-files-exploit-guard-submission", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/collect-investigation-package", "redirect_document_id": true }, { @@ -742,62 +792,62 @@ }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/customize-attack-surface-reduction.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/customize-attack-surface-reduction", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/customize-attack-surface-reduction", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/customize-controlled-folders-exploit-guard.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/customize-controlled-folders-exploit-guard", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/customize-controlled-folders", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/customize-exploit-protection.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/customize-exploit-protection", +"redirect_url": "https://docs.microsoft.com/windows/security/microsoft-defender-atp/customize-exploit-protection", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/emet-exploit-protection-exploit-guard.md", -"redirect_url": 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+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-controlled-folders", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/enable-exploit-protection.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/enable-exploit-protection", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-exploit-protection", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/enable-network-protection.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/enable-network-protection", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-network-protection", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/evaluate-attack-surface-reduction.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/evaluate-attack-surface-reduction", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/evaluate-attack-surface-reduction", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/evaluate-controlled-folder-access.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/evaluate-controlled-folder-access", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/evaluate-controlled-folder-access", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/evaluate-exploit-protection.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/evaluate-exploit-protection", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/evaluate-exploit-protection", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/evaluate-network-protection.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/evaluate-network-protection", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/evaluate-network-protection", "redirect_document_id": true }, { @@ -807,22 +857,22 @@ }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/event-views-exploit-guard.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/event-views-exploit-guard", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/event-views", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/exploit-protection-exploit-guard.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/exploit-protection-exploit-guard", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/exploit-protection", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/graphics.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/graphics", -"redirect_document_id": true +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/exploit-protection", +"redirect_document_id": false }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/import-export-exploit-protection-emet-xml.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/import-export-exploit-protection-emet-xml", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/import-export-exploit-protection-emet-xml", "redirect_document_id": true }, { @@ -837,28 +887,28 @@ }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/prerelease.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/prerelease", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/prerelease", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/troubleshoot-asr.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/troubleshoot-asr", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-asr", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/troubleshoot-exploit-protection-mitigations.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/troubleshoot-exploit-protection-mitigations", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-exploit-protection-mitigations", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/troubleshoot-np.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/troubleshoot-np", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/troubleshoot-np", "redirect_document_id": true }, { "source_path": "windows/threat-protection/windows-defender-exploit-guard/windows-defender-exploit-guard.md", "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/exploit-protection", -"redirect_document_id": true +"redirect_document_id": false }, { "source_path": "windows/keep-secure/advanced-features-windows-defender-advanced-threat-protection.md", @@ -3153,7 +3203,7 @@ }, { "source_path": "windows/device-security/device-guard/requirements-and-deployment-planning-guidelines-for-device-guard.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/requirements-and-deployment-planning-guidelines-for-virtualization-based-protection-of-code-integrity", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-exploit-protection", "redirect_document_id": true }, { @@ -5991,6 +6041,11 @@ "redirect_url": "https://docs.microsoft.com/dynamics365/#pivot=mixed-reality-apps", "redirect_document_id": true }, +{ + "source_path": "devices/hololens/hololens-restart-recover.md", + "redirect_url": "/hololens/hololens-recovery", + "redirect_document_id": false +}, { "source_path": "devices/surface-hub/provisioning-packages-for-certificates-surface-hub.md", "redirect_url": "https://docs.microsoft.com/surface-hub/provisioning-packages-for-surface-hub", @@ -12193,8 +12248,8 @@ }, { "source_path": "windows/keep-secure/requirements-and-deployment-planning-guidelines-for-device-guard.md", -"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-exploit-guard/requirements-and-deployment-planning-guidelines-for-virtualization-based-protection-of-code-integrity", -"redirect_document_id": true +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-exploit-protection", +"redirect_document_id": false }, { "source_path": "windows/keep-secure/requirements-for-deploying-applocker-policies.md", @@ -15279,7 +15334,12 @@ { "source_path": "windows/security/threat-protection/windows-defender-exploit-guard/attack-surface-reduction-exploit-guard.md", "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/exploit-protection", -"redirect_document_id": true +"redirect_document_id": false +}, +{ +"source_path": "windows/security/threat-protection/windows-defender-exploit-guard/exploit-protection-exploit-guard.md", +"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/exploit-protection", +"redirect_document_id": false } ] } diff --git a/devices/hololens/TOC.md b/devices/hololens/TOC.md index 3f07da3690..03234dc869 100644 --- a/devices/hololens/TOC.md +++ b/devices/hololens/TOC.md @@ -47,12 +47,12 @@ # Hologram optics and placement in space ## [Tips for viewing clear Holograms](hololens-calibration.md) -## [Mapping physical spaces with HoloLens](hololens-spaces.md) +## [Environment considerations for HoloLens](hololens-environment-considerations.md) +## [Spatial mapping on HoloLens](hololens-spaces.md) -# Recovery and troubleshooting -## [Restore HoloLens 2 using Advanced Recovery Companion](hololens-recovery.md) -## [Restart, reset, or recover the HoloLens](hololens-restart-recover.md) +# Update and recovery +## [Join the Windows Insider program](hololens-insider.md) +## [Restart, reset, or recover](hololens-recovery.md) # [Give us feedback](hololens-feedback.md) -# [Insider preview for Microsoft HoloLens](hololens-insider.md) # [Change history for Microsoft HoloLens documentation](change-history-hololens.md) diff --git a/devices/hololens/hololens-environment-considerations.md b/devices/hololens/hololens-environment-considerations.md new file mode 100644 index 0000000000..fd573a27c0 --- /dev/null +++ b/devices/hololens/hololens-environment-considerations.md @@ -0,0 +1,121 @@ +--- +title: Environment considerations for HoloLens +description: Get the best possible experience using HoloLens when you optimize the device for your eyes and environment. Many different environmental factors are fused together to enable tracking, but as a Mixed Reality developer, there are several factors you can keep in mind to tune a space for better holograms. +keywords: holographic frame, field of view, fov, calibration, spaces, environment, how-to +author: dorreneb +ms.author: dobrown +manager: jarrettr +ms.date: 8/29/2019 +ms.prod: hololens +ms.topic: article +audience: ITPro +ms.localizationpriority: medium +appliesto: +- HoloLens 1 +- HoloLens 2 +--- + +# Environment considerations for HoloLens + +HoloLens blends the holographic with the "real" world, placing holograms in your surroundings. A holographic app window "hangs" on the wall, a holographic ballerina spins on the tabletop, bunny ears sit on top of your unwitting friend’s head. When you’re using an immersive game or app, the holographic world will spread to fill your surroundings but you’ll still be able to see and move around the space. + +The holograms you place will stay where you’ve put them, even if you turn off your device. + +## Setting up an environment + +HoloLens devices know how to place stable and accurate holograms by *tracking* users in a space. Without proper tracking, the device does not understand the environment or the user within it so holograms can appear in the wrong places, not appear in the same spot every time, or not appear at all. The data used to track users is represented in the *spatial map*. + +Tracking performance is heavily influenced by the environment the user is in, and tuning an environment to induce stable and consistent tracking is an art rather than a science. Many different environmental factors are fused together to enable tracking, but as a Mixed Reality developer, there are several factors you can keep in mind to tune a space for better tracking. + +### Lighting + +Windows Mixed Reality uses visual light to track the user's location. When an environment is too bright, the cameras can get saturated, and nothing is seen. If the environment is too dark, the cameras cannot pick up enough information, and nothing is seen. Lighting should be even and sufficiently bright that a human can see without effort, but not so bright that the light is painful to look at. + +Areas where there are points of bright light in an overall dim area are also problematic, as the camera has to adjust when moving in and out of bright spaces. This can cause the device to "get lost" and think that the change in light equates to a change in location. Stable light levels in an area will lead to better tracking. + +Any outdoor lighting can also cause instability in the tracker, as the sun may vary considerably over time. For example, tracking in the same space in the summer vs. winter can produce drastically different results, as the secondhand light outside may be higher at different times of year. + +If you have a luxmeter, a steady 500-1000 lux is a good place to start. + +#### Types of lighting + +Different types of light in a space can also influence tracking. Light bulbs pulse with the AC electricity running through it - if the AC frequency is 50Hz, then the light pulses at 50Hz. For a human, this pulsing is not noticed. However, HoloLens' 30fps camera sees these changes - some frames will be well-lit, some will be poorly lit, and some will be over-exposed as the camera tries to compensate for light pulses. + +In the USA, electricity frequency standard is 60Hz, so light bulb pulses are harmonized with HoloLens' framerate - 60Hz pulses align with HoloLens' 30 FPS framerate. However, many countries have an AC frequency standard of 50Hz, which means some HoloLens frames will be taken during pulses, and others will not. In particular, fluorescent lighting in Europe has been known to cause issues. + +There are a few things you can try to resolve flickering issues. Temperature, bulb age, and warm-up cycles are common causes of fluorescent flickering and replacing bulbs may help. Tightening bulbs and making sure current draws are constant can also help. + +### Items in a space + +HoloLens uses unique environmental landmarks, also known as *features*, to locate itself in a space. + +A device can almost never track in a feature-poor area, as the device has no way of knowing where in space it is. Adding features to the walls of a space is usually a good way to improve tracking. Posters, symbols taped to a wall, plants, unique objects, or other similar items all help. A messy desk is a good example of an environment that leads to good tracking - there are a lot of different features in a single area. + +Additionally, use unique features in the same space. The same poster repeated multiple times over a wall, for example, will cause device confusion as the HoloLens won't know which of the repetitive posters it is looking at. One common way of adding unique features is to use lines of masking tape to create unique, non-repetitive patterns along the walls and floor of a space. + +A good question to ask yourself is: if you saw just a small amount of the scene, could you uniquely locate yourself in the space? If not, it's likely the device will have problems tracking as well. + +#### Wormholes + +If you have two areas or regions that look the same, the tracker may think they are the same. This results in the device tricking itself into thinking it is somewhere else. We call these types of repetitive areas *wormholes*. + +To prevent wormholes, try to prevent identical areas in the same space. Identical areas can sometimes include factory stations, windows on a building, server racks, or work stations. Labelling areas or adding unique features to each similar-looking areas can help mitigate wormholes. + +### Movement in a space + +If your environment is constantly shifting and changing, the device has no stable features to locate against. + +The more moving objects that are in a space, including people, the easier it is to lose tracking. Moving conveyor belts, items in different states of construction, and lots of people in a space have all been known to cause tracking issues. + +The HoloLens can quickly adapt to these changes, but only when that area is clearly visible to the device. Areas that are not seen as frequently may lag behind reality, which can cause errors in the spatial map. For example, a user scans a friend and then turns around while the friend leaves the room. A 'ghost' representation of the friend will persist in the spatial mapping data until the user re-scans the now empty space. + +### Proximity of the user to items in the space + +Similarly to how humans cannot focus well on objects close to the eyes, HoloLens struggles when objects are close to it's cameras. If an object is too close to be seen with both cameras, or if an object is blocking one camera, the device will have far more issues with tracking against the object. + +The cameras can see no closer than 15cm from an object. + +### Surfaces in a space + +Strongly reflective surfaces will likely look different depending on the angle, which affects tracking. Think of a brand new car—when you move around it, light reflects and you see different objects in the surface as you move. To the tracker, the different objects reflected in the surface represent a changing environment, and the device loses tracking. + +Less shiny objects are easier to track against. + +### Wi-Fi fingerprint considerations + +As long as Wi-Fi is enabled, map data will be correlated with a Wi-Fi fingerprint, even when not connected to an actual WiFi network/router. Without Wi-Fi info, the space and holograms may be slightly slower to recognize. If the Wi-Fi signals change significantly, the device may think it is in a different space altogether. + +Network identification (such as SSID or MAC address) is not sent to Microsoft, and all Wi-Fi references are kept local on the HoloLens. + +## Mapping new spaces + +When you enter a new space (or load an existing one), you’ll see a mesh graphic spreading over the space. This means your device is mapping your surroundings. While a HoloLens will learn a space over time, there are tips and tricks to map spaces. + +## Environment management + +There are two settings which enable users to “clean up” holograms and cause HoloLens to “forget" a space. They exist in **Holograms and environments** in the settings app, with the second setting also appearing under **Privacy** in the settings app. + +1. **Delete nearby holograms**. When you select this setting, HoloLens will erase all anchored holograms and all stored map data for the “current space” where the device is located. A new map section would be created and stored in the database for that location once holograms are again placed in that same space. + +1. **Delete all holograms**.By selecting this setting, HoloLens will erase ALL map data and anchored holograms in the entire databases of spaces. No holograms will be rediscovered and any holograms need to be newly placed to again store map sections in the database. + +## Hologram quality + +Holograms can be placed throughout your environment—high, low, and all around you—but you’ll see them through a [holographic frame](https://docs.microsoft.com/windows/mixed-reality/holographic-frame) that sits in front of your eyes. To get the best view, make sure to adjust your device so you can see the entire frame. And don’t hesitate to walk around your environment and explore! + +For your [holograms](https://docs.microsoft.com/windows/mixed-reality/hologram) to look crisp, clear, and stable, your HoloLens needs to be calibrated just for you. When you first set up your HoloLens, you’ll be guided through this process. Later on, if holograms don’t look right or you’re seeing a lot of errors, you can make adjustments. + +If you are having trouble mapping spaces, try deleting nearby holograms and remapping the space. + +### Calibration + +If your holograms look jittery or shaky, or if you’re having trouble placing holograms, the first thing to try is the [Calibration app](hololens-calibration.md). This app can also help if you’re experiencing any discomfort while using your HoloLens. + +To get to the Calibration app, go to **Settings** > **System** > **Utilities**. Select **Open Calibration** and follow the instructions. + +If someone else is going to be using your HoloLens, they should run the Calibration app first so the device is set up properly for them. + +## See also + +- [Spatial mapping design](https://docs.microsoft.com/windows/mixed-reality/spatial-mapping-design) +- [Holograms](https://docs.microsoft.com/windows/mixed-reality/hologram) diff --git a/devices/hololens/hololens-offline.md b/devices/hololens/hololens-offline.md index 908a2bbb45..daf928dd5e 100644 --- a/devices/hololens/hololens-offline.md +++ b/devices/hololens/hololens-offline.md @@ -1,16 +1,16 @@ --- title: Use HoloLens offline description: To set up HoloLens, you'll need to connect to a Wi-Fi network -ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301 -ms.reviewer: jarrettrenshaw +keywords: hololens, offline, OOBE +audience: ITPro ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library +ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301 author: v-miegge ms.author: v-miegge +manager: v-miegge ms.topic: article +ms.prod: hololens +ms.sitesec: library ms.localizationpriority: medium appliesto: - HoloLens (1st gen) @@ -35,6 +35,10 @@ HoloLens need a network connection to go through initial device set up. If your | MSA | https://login.live.com/ppsecure/inlineconnect.srf?id=80600 | | MSA Pin | https://account.live.com/msangc?fl=enroll | +Additional references: + +- [Technical reference for AAD related IP ranges and URLs](https://docs.microsoft.com/office365/enterprise/urls-and-ip-address-ranges) + ## HoloLens limitations After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections will have limited capabilities when you use HoloLens offline. diff --git a/devices/hololens/hololens-recovery.md b/devices/hololens/hololens-recovery.md index b0f40d77cc..67541da523 100644 --- a/devices/hololens/hololens-recovery.md +++ b/devices/hololens/hololens-recovery.md @@ -1,55 +1,103 @@ --- -title: Restore HoloLens 2 using Advanced Recovery Companion -ms.reviewer: -manager: dansimp +title: Reset or recover your HoloLens +ms.reviewer: Both basic and advanced instructions for rebooting or resetting your HoloLens. description: How to use Advanced Recovery Companion to flash an image to HoloLens 2. +keywords: how-to, reboot, reset, recover, hard reset, soft reset, power cycle, HoloLens, shut down, arc, advanced recovery companion ms.prod: hololens ms.sitesec: library -author: dansimp -ms.author: dansimp +author: mattzmsft +ms.author: mazeller +ms.date: 08/30/2019 ms.topic: article -ms.localizationpriority: medium +ms.localizationpriority: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- -# Restore HoloLens 2 using Advanced Recovery Companion +# Restart, reset, or recover HoloLens ->[!TIP] ->If you're having issues with HoloLens (the first device released), see [Restart, reset, or recover HoloLens](https://support.microsoft.com/help/13452/hololens-restart-reset-or-recover-hololens). Advanced Recovery Companion is only supported for HoloLens 2. +If you’re experiencing problems with your HoloLens you may want to try a restart, reset, or even re-flash with device recovery. ->[!WARNING] ->Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. +Here are some things to try if your HoloLens isn’t running well. This article will guide you through the recommended recovery steps in succession. -The Advanced Recovery Companion is a new app in Microsoft Store that you can use to restore the operating system image to your HoloLens device. +This article focuses on the HoloLens device and software, if your holograms don't look right, [this article](hololens-environment-considerations.md) talks about environmental factors that improve hologram quality. -When your HoloLens 2 is unresponsive, not running properly, or is experiencing software or update problems, try these things in order: +## Restart your HoloLens -1. [Restart](#restart-hololens-2) the HoloLens 2. -2. [Reset](#reset-hololens-2) the HoloLens 2. -3. [Recover](#recover-hololens-2) the HoloLens 2. +First, try restarting the device. ->[!IMPORTANT] ->Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You won’t be able to restore a backup once the reset is complete. +### Perform a safe restart by using Cortana -## Restart HoloLens 2 +The safest way to restart the HoloLens is by using Cortana. This is generally a great first-step when experiencing an issue with HoloLens: -A device restart can often "fix" a computer issue. First, say "Hey Cortana, restart the device." +1. Put on your device +1. Make sure it’s powered on, a user is logged in, and the device is not waiting for a password to unlock it. +1. Say “Hey Cortana, reboot” or "Hey Cortana, restart." +1. When she acknowledges she will ask you for confirmation. Wait a second for a sound to play after she has finished her question, indicating she is listening to you and then say “Yes.” +1. The device will now restart. -If you’re still having problems, press the power button for 4 seconds, until all of the battery indicators fade out. Wait 1 minute, then press the power button again to turn on the device. +### Perform a safe restart by using the power button -If neither of those things works, force restart the device. Hold down the power button for 10 seconds. Release it and wait 30 seconds, then press the power button again to turn on the device. +If you still can't restart your device, you can try to restart it by using the power button: -## Reset HoloLens 2 +1. Press and hold the power button for five seconds. + 1. After one second, you will see all five LEDs illuminate, then slowly turn off from right to left. + 1. After five seconds, all LEDs will be off, indicating the shutdown command was issued successfully. + 1. Note that it’s important to stop pressing the button immediately after all the LEDs have turned off. +1. Wait one minute for the shutdown to cleanly succeed. Note that the shutdown may still be in progress even if the displays are turned off. +1. Power on the device again by pressing and holding the power button for one second. -If the device is still having a problem after restart, use reset to return the HoloLens 2 to factory settings. +### Perform a safe restart by using Windows Device Portal -To reset your HoloLens 2, go to **Settings > Update > Reset** and select **Reset device**. +> [!NOTE] +> To do this, HoloLens has to be configured as a developer device. +> Read more about [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal). + +If the previous procedure doesn't work, you can try to restart the device by using [Windows Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal). In the upper right corner, there is an option to restart or shut down the device. + +### Perform an unsafe forced restart + +If none of the previous methods are able to successfully restart your device, you can force a restart. This method is equivalent to pulling the battery from the HoloLens. It is a dangerous operation which may leave your device in a corrupt state. If that happens, you'll have to flash your HoloLens. + +> [!WARNING] +> This is a potentially harmful method and should only be used in the event none of the above methods work. + +1. Press and hold the power button for at least 10 seconds. + + - It’s okay to hold the button for longer than 10 seconds. + - It’s safe to ignore any LED activity. +1. Release the button and wait for two or three seconds. +1. Power on the device again by pressing and holding the power button for one second. +If you’re still having problems, press the power button for 4 seconds, until all of the battery indicators fade out and the screen stops displaying holograms. Wait 1 minute, then press the power button again to turn on the device. + +## Reset to factory settings >[!NOTE] >The battery needs at least 40 percent charge to reset. -## Recover HoloLens 2 +If your HoloLens is still experiencing issues after restarting, try resetting it to factory state. Resetting your HoloLens keeps the version of the Windows Holographic software that’s installed on it and returns everything else to factory settings. -If the device is still having a problem after reset, you can use Advanced Recovery Companion to flash the device with a new image. +If you reset your device, all your personal data, apps, and settings will be erased. Resetting will only install the latest installed version of Windows Holographic and you will have to redo all the initialization steps (calibrate, connect to Wi-Fi, create a user account, download apps, and so forth). + +1. Launch the Settings app, and then select **Update** > **Reset**. +1. Select the **Reset device** option and read the confirmation message. +1. If you agree to reset your device, the device will restart and display a set of spinning gears with a progress bar. +1. Wait about 30 minutes for this process to complete. +1. The reset will complete and the device will restart into the out-of-the-box experience. + +## Re-install the operating system + +If the device is still having a problem after rebooting and resetting, you can use a recovery tool on your computer to reinstall the HoloLens' operating system and firmware. + +HoloLens (1st gen) and HoloLens 2 use different tools but both tools will auto-detect your HoloLens and install new software. + +All of the data HoloLens needs to reset is packaged in a Full Flash Update (ffu). This is similar to an iso, wim, or vhd. [Learn about FFU image file formats.](https://docs.microsoft.com/windows-hardware/manufacture/desktop/wim-vs-ffu-image-file-formats) + +### HoloLens 2 + +The Advanced Recovery Companion is a new app in Microsoft Store restore the operating system image to your HoloLens 2 device. 1. On your computer, get [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from Microsoft Store. 2. Connect HoloLens 2 to your computer. @@ -58,5 +106,18 @@ If the device is still having a problem after reset, you can use Advanced Recove 5. On the **Device info** page, select **Install software** to install the default package. (If you have a Full Flash Update (FFU) image that you want to install instead, select **Manual package selection**.) 6. Software installation will begin. Do not use the device or disconnect the cable during installation. When you see the **Installation finished** page, you can disconnect and use your device. ->[!NOTE] ->[Learn about FFU image file formats.](https://docs.microsoft.com/windows-hardware/manufacture/desktop/wim-vs-ffu-image-file-formats) +### HoloLens (1st gen) + +If necessary, you can install a completely new operating system on your HoloLens (1st gen) with the Windows Device Recovery Tool. + +Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time. When you're done, the latest version of the Windows Holographic software approved for your HoloLens will be installed. + +To use the tool, you’ll need a computer running Windows 10 or later, with at least 4 GB of free storage space. Please note that you can’t run this tool on a virtual machine. + +To recover your HoloLens + +1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer. +1. Connect the HoloLens (1st gen) to your computer using the Micro USB cable that came with your HoloLens. +1. Run the Windows Device Recovery Tool and follow the instructions. + +If the HoloLens (1st gen) isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode. diff --git a/devices/hololens/hololens-restart-recover.md b/devices/hololens/hololens-restart-recover.md deleted file mode 100644 index 9bf0cddb37..0000000000 --- a/devices/hololens/hololens-restart-recover.md +++ /dev/null @@ -1,55 +0,0 @@ ---- -title: Restart, reset, or recover HoloLens -description: Restart, reset, or recover HoloLens -ms.assetid: 9a546416-1648-403c-9e0c-742171b8812e -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Restart, reset, or recover HoloLens - -Here are some things to try if your HoloLens is unresponsive, isn’t running well, or is experiencing software or update problems. - -## Restart your HoloLens - -If your HoloLens isn’t running well or is unresponsive, try the following things. - -First, try restarting the device: say, "Hey Cortana, restart the device." - -If you’re still having problems, press the power button for 4 seconds, until all of the battery indicators fade out. Wait 1 minute, then press the power button again to turn on the device. - -If neither of those things works, force restart the device. Hold down the power button for 10 seconds. Release it and wait 30 seconds, then press the power button again to turn on the device. - -## Reset or recover your HoloLens - -If restarting your HoloLens doesn’t help, another option is to reset it. If resetting it doesn’t fix the problem, the Windows Device Recovery Tool can help you recover your device. - ->[!IMPORTANT] ->Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You won’t be able to restore a backup once the reset is complete. - -## Reset - -Resetting your HoloLens keeps the version of the Windows Holographic software that’s installed on it and returns everything else to factory settings. - -To reset your HoloLens, go to **Settings** > **Update** > **Reset** and select **Reset device**. The battery will need to have at least a 40 percent charge remaining to reset. - -## Recover using the Windows Device Recovery Tool - -Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time, and the latest version of the Windows Holographic software approved for your HoloLens will be installed. - -To use the tool, you’ll need a computer running Windows 10 or later, with at least 4 GB of free storage space. Please note that you can’t run this tool on a virtual machine. -To recover your HoloLens - -1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer. -1. Connect the clicker to your computer using the Micro USB cable that came with your HoloLens. -1. Run the Windows Device Recovery Tool and follow the instructions. - -If the clicker isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode. diff --git a/devices/hololens/hololens2-setup.md b/devices/hololens/hololens2-setup.md index d007628794..7b662a76b4 100644 --- a/devices/hololens/hololens2-setup.md +++ b/devices/hololens/hololens2-setup.md @@ -62,9 +62,20 @@ To turn on your HoloLens 2, press the Power button. The LED lights below the Po | To turn off | Press and for hold 5s. | All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." | | To force the Hololens to restart if it is unresponsive | Press and hold for 10s. | All five lights turn on, then fade off one at a time. After the lights turn off. | -## HoloLens indicator lights +## HoloLens behavior reference -Not sure what the indicator lights on your HoloLens mean? Here's some help! +Not sure what the indicator lights on your HoloLens mean? Want to know how HoloLens should behave while charging? Here's some help! + +### Charging behavior + +| State of the Device | Action | HoloLens 2 will do this | +| - | - | - | +| OFF | Plug in USB Cable | Device transitions to ON with indicator lights showing battery level and device starts charging. +| ON | Remove USB Cable | Device stops charging +| ON | Plug in USB Cable | Device starts charging +| SLEEP | Plug in USB Cable | Device starts charging +| SLEEP | Remove USB Cable | Device stops charging +| ON with USB cable pluged in | Turn off Device | Device transitions to ON with indicator lights showing battery level and device will start charging | ### Lights that indicate the battery level @@ -76,6 +87,14 @@ Not sure what the indicator lights on your HoloLens mean? Here's some help! | One solid light, one light fading in and out | Between 40% and 21% | | One light fading in and out | Between 20% and 5% or lower (critical battery) | +### Sleep Behavior + +| State of the Device | Action | HoloLens 2 will do this | +| - | - | - | +| ON | Single Power button press | Device transitions to SLEEP and turns off all indicator lights | +| ON | No movement for 3 minutes | Device transition to SLEEP and turns off all indicator lights | +| SLEEP | Single Power button Press | Device transitions to ON and turns on indicator lights | + ### Lights to indicate problems | When you do this | The lights do this | It means this | diff --git a/devices/surface-hub/first-run-program-surface-hub.md b/devices/surface-hub/first-run-program-surface-hub.md index 22cddbc67d..3d38a356f5 100644 --- a/devices/surface-hub/first-run-program-surface-hub.md +++ b/devices/surface-hub/first-run-program-surface-hub.md @@ -337,12 +337,12 @@ This is what happens when you choose an option. - **Use Microsoft Azure Active Directory** - Clicking this option allows you to join the device to Azure AD. Once you click **Next**, the device will restart to apply some settings, and then you’ll be taken to the [Use Microsoft Azure Active Directory](#use-microsoft-azure) page and asked to enter credentials that can allow you to join Azure AD. Members of the Azure Global Admins security group from the joined organization will be able to use the Settings app. The specific people that will be allowed depends on your Azure AD subscription and how you’ve configured the settings for your Azure AD organization. + Clicking this option allows you to join the device to Azure AD. Once you click **Next**, the device will restart to apply some settings, and then you’ll be taken to the [Use Microsoft Azure Active Directory](#use-microsoft-azure) page and asked to enter credentials that can allow you to join Azure AD. Members of the Azure Global Admins role from the joined organization will be able to use the Settings app. The specific people that will be allowed depends on your Azure AD subscription and how you’ve configured the settings for your Azure AD organization. - >[!IMPORTANT] - >Administrators added to the Azure Global Admins group after you join the device to Azure AD will be unable to use the Settings app. + > [!IMPORTANT] + > Administrators added to the Azure Device Administrators role after you join the device to Azure AD will be unable to use the Settings app. > - >If you join Surface Hub to Azure AD during first-run setup, single sign-on (SSO) for Office apps will not work properly. Users will have to sign in to each Office app individually. + > If you join Surface Hub to Azure AD during first-run setup, single sign-on (SSO) for Office apps will not work properly. Users will have to sign in to each Office app individually. - **Use Active Directory Domain Services** diff --git a/devices/surface-hub/index.md b/devices/surface-hub/index.md index 110355baf4..61a9b33c78 100644 --- a/devices/surface-hub/index.md +++ b/devices/surface-hub/index.md @@ -1,7 +1,7 @@ --- title: Surface Hub -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi layout: LandingPage ms.prod: surface-hub diff --git a/devices/surface-hub/surface-hub-2s-account.md b/devices/surface-hub/surface-hub-2s-account.md index 03b3f8d7ef..852ea6463d 100644 --- a/devices/surface-hub/surface-hub-2s-account.md +++ b/devices/surface-hub/surface-hub-2s-account.md @@ -4,8 +4,8 @@ description: "This page describes the procedure for creating the Surface Hub 2S keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-adoption-kit.md b/devices/surface-hub/surface-hub-2s-adoption-kit.md index de75086db3..2058fcd918 100644 --- a/devices/surface-hub/surface-hub-2s-adoption-kit.md +++ b/devices/surface-hub/surface-hub-2s-adoption-kit.md @@ -4,8 +4,8 @@ description: "Microsoft has developed downloadable materials that you can make a keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-change-history.md b/devices/surface-hub/surface-hub-2s-change-history.md index a24c8c12e4..f629bd6bd6 100644 --- a/devices/surface-hub/surface-hub-2s-change-history.md +++ b/devices/surface-hub/surface-hub-2s-change-history.md @@ -4,8 +4,8 @@ description: "This page shows change history for Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin audience: Admin ms.manager: laurawi ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-connect.md b/devices/surface-hub/surface-hub-2s-connect.md index 7cc48d747d..7a08a67098 100644 --- a/devices/surface-hub/surface-hub-2s-connect.md +++ b/devices/surface-hub/surface-hub-2s-connect.md @@ -4,8 +4,8 @@ description: "This page explains how to connect external devices to Surface Hub keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-custom-install.md b/devices/surface-hub/surface-hub-2s-custom-install.md index 020256c627..c86ac8b4b3 100644 --- a/devices/surface-hub/surface-hub-2s-custom-install.md +++ b/devices/surface-hub/surface-hub-2s-custom-install.md @@ -4,8 +4,8 @@ description: "Learn how to perform a custom install of Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-deploy-apps-intune.md b/devices/surface-hub/surface-hub-2s-deploy-apps-intune.md index b52bdc6532..77fe0fa1ca 100644 --- a/devices/surface-hub/surface-hub-2s-deploy-apps-intune.md +++ b/devices/surface-hub/surface-hub-2s-deploy-apps-intune.md @@ -4,8 +4,8 @@ description: "Learn how you can deploy apps to Surface Hub 2S using Intune." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-deploy-checklist.md b/devices/surface-hub/surface-hub-2s-deploy-checklist.md index 10fe718f75..08421ad2f6 100644 --- a/devices/surface-hub/surface-hub-2s-deploy-checklist.md +++ b/devices/surface-hub/surface-hub-2s-deploy-checklist.md @@ -4,8 +4,8 @@ description: "Verify your deployment of Surface Hub 2S using pre- and post-deplo keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-deploy.md b/devices/surface-hub/surface-hub-2s-deploy.md index cd99172ad3..87908ed944 100644 --- a/devices/surface-hub/surface-hub-2s-deploy.md +++ b/devices/surface-hub/surface-hub-2s-deploy.md @@ -4,8 +4,8 @@ description: "This page describes how to deploy Surface Hub 2S using provisionin keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-install-mount.md b/devices/surface-hub/surface-hub-2s-install-mount.md index 7b4e3e3e00..1ae4dcadb6 100644 --- a/devices/surface-hub/surface-hub-2s-install-mount.md +++ b/devices/surface-hub/surface-hub-2s-install-mount.md @@ -4,8 +4,8 @@ description: "Learn how to install and mount Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-manage-intune.md b/devices/surface-hub/surface-hub-2s-manage-intune.md index 1749e6cafd..e71d37def0 100644 --- a/devices/surface-hub/surface-hub-2s-manage-intune.md +++ b/devices/surface-hub/surface-hub-2s-manage-intune.md @@ -4,8 +4,8 @@ description: "Learn how to update and manage Surface Hub 2S using Intune." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article @@ -28,7 +28,7 @@ Surface Hub 2S allows IT administrators to manage settings and policies using a ### Auto registration — Azure Active Directory Affiliated -When affiliating Surface Hub 2S with a tenant that has Intune auto enrollment enabled, the device will automatically enroll with Intune. +When affiliating Surface Hub 2S with a tenant that has Intune auto enrollment enabled, the device will automatically enroll with Intune. For more information, refer to [Intune enrollment methods for Windows devices](https://docs.microsoft.com/intune/enrollment/windows-enrollment-methods). ## Windows 10 Team Edition settings diff --git a/devices/surface-hub/surface-hub-2s-manage-passwords.md b/devices/surface-hub/surface-hub-2s-manage-passwords.md index 3de1d293aa..accd5d7e84 100644 --- a/devices/surface-hub/surface-hub-2s-manage-passwords.md +++ b/devices/surface-hub/surface-hub-2s-manage-passwords.md @@ -4,8 +4,8 @@ description: "Learn how to configure Surface Hub 2S on-premises accounts with Po keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-onprem-powershell.md b/devices/surface-hub/surface-hub-2s-onprem-powershell.md index 0d51997eda..fb2c98dcbd 100644 --- a/devices/surface-hub/surface-hub-2s-onprem-powershell.md +++ b/devices/surface-hub/surface-hub-2s-onprem-powershell.md @@ -4,8 +4,8 @@ description: "Learn how to configure Surface Hub 2S on-premises accounts with Po keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-onscreen-display.md b/devices/surface-hub/surface-hub-2s-onscreen-display.md index 0f5679cd37..da4712505e 100644 --- a/devices/surface-hub/surface-hub-2s-onscreen-display.md +++ b/devices/surface-hub/surface-hub-2s-onscreen-display.md @@ -4,8 +4,8 @@ description: "Learn how to use the onscreen display to adjust brightness and oth keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-pack-components.md b/devices/surface-hub/surface-hub-2s-pack-components.md index 692f4ee02d..287f43ec7b 100644 --- a/devices/surface-hub/surface-hub-2s-pack-components.md +++ b/devices/surface-hub/surface-hub-2s-pack-components.md @@ -4,8 +4,8 @@ description: "Instructions for packing Surface Hub 2S components, replacing the keywords: pack, replace components, camera, compute cartridge ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-phone-authenticate.md b/devices/surface-hub/surface-hub-2s-phone-authenticate.md index 53b8395f63..f79bbca0d4 100644 --- a/devices/surface-hub/surface-hub-2s-phone-authenticate.md +++ b/devices/surface-hub/surface-hub-2s-phone-authenticate.md @@ -4,8 +4,8 @@ description: "Learn how to simplify signing in to Surface Hub 2S using password- keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-port-keypad-overview.md b/devices/surface-hub/surface-hub-2s-port-keypad-overview.md index 05c3c4b37a..8a667d95ac 100644 --- a/devices/surface-hub/surface-hub-2s-port-keypad-overview.md +++ b/devices/surface-hub/surface-hub-2s-port-keypad-overview.md @@ -4,8 +4,8 @@ description: "This page describes the ports, physical buttons, and configuration keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-prepare-environment.md b/devices/surface-hub/surface-hub-2s-prepare-environment.md index 2b28cab313..a1bd059ab4 100644 --- a/devices/surface-hub/surface-hub-2s-prepare-environment.md +++ b/devices/surface-hub/surface-hub-2s-prepare-environment.md @@ -4,8 +4,8 @@ description: "Learn what you need to do to prepare your environment for Surface keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-quick-start.md b/devices/surface-hub/surface-hub-2s-quick-start.md index d1d20bc7c8..3d7f08641a 100644 --- a/devices/surface-hub/surface-hub-2s-quick-start.md +++ b/devices/surface-hub/surface-hub-2s-quick-start.md @@ -4,8 +4,8 @@ description: "View the quick start steps to begin using Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-recover-reset.md b/devices/surface-hub/surface-hub-2s-recover-reset.md index d055e724cd..414456c4f3 100644 --- a/devices/surface-hub/surface-hub-2s-recover-reset.md +++ b/devices/surface-hub/surface-hub-2s-recover-reset.md @@ -4,8 +4,8 @@ description: "Learn how to recover and reset Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-secure-with-uefi-semm.md b/devices/surface-hub/surface-hub-2s-secure-with-uefi-semm.md index cf7b561dca..8d0768ba93 100644 --- a/devices/surface-hub/surface-hub-2s-secure-with-uefi-semm.md +++ b/devices/surface-hub/surface-hub-2s-secure-with-uefi-semm.md @@ -4,8 +4,8 @@ description: "Learn more about securing Surface Hub 2S with SEMM." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-setup.md b/devices/surface-hub/surface-hub-2s-setup.md index 76e5ac1055..08318020fb 100644 --- a/devices/surface-hub/surface-hub-2s-setup.md +++ b/devices/surface-hub/surface-hub-2s-setup.md @@ -4,8 +4,8 @@ description: "Learn how to complete first time Setup for Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article @@ -27,7 +27,7 @@ When you first start Surface Hub 2S, the device automatically enters first time - This option is not shown if connected using an Ethernet cable. - You cannot connect to a wireless network in hotspots (captive portals) that redirect sign-in requests to a provider’s website. -3. **Enter device account info.** Use **domain\user** for on-premises and hybrid environments and **user@example.com** for online environments. Select **Next.** +3. **Enter device account info.** Use **domain\user** for on-premises and hybrid environments and **user\@example.com** for online environments. Select **Next.** ![* Enter device account info *](images/sh2-run2.png)
1. **Enter additional info.** If requested, provide your Exchange server address and then select **Next.** diff --git a/devices/surface-hub/surface-hub-2s-site-planning.md b/devices/surface-hub/surface-hub-2s-site-planning.md index 683d732f9a..9b04ea0174 100644 --- a/devices/surface-hub/surface-hub-2s-site-planning.md +++ b/devices/surface-hub/surface-hub-2s-site-planning.md @@ -4,8 +4,8 @@ description: "Learn more about rooms for Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-site-readiness-guide.md b/devices/surface-hub/surface-hub-2s-site-readiness-guide.md index e765207b4c..8db9d3818e 100644 --- a/devices/surface-hub/surface-hub-2s-site-readiness-guide.md +++ b/devices/surface-hub/surface-hub-2s-site-readiness-guide.md @@ -4,8 +4,8 @@ description: "Get familiar with site readiness requirements and recommendations keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-techspecs.md b/devices/surface-hub/surface-hub-2s-techspecs.md index 12955c3afb..5f898a3fb6 100644 --- a/devices/surface-hub/surface-hub-2s-techspecs.md +++ b/devices/surface-hub/surface-hub-2s-techspecs.md @@ -4,9 +4,9 @@ description: "View tech specs for Surface Hub 2S including pen, camera, and opti keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz +author: greg-lindsay manager: laurawi -ms.author: robmazz +ms.author: greglin audience: Admin ms.topic: article ms.date: 06/20/2019 diff --git a/devices/surface-hub/surface-hub-2s-unpack.md b/devices/surface-hub/surface-hub-2s-unpack.md index 474bec14da..950a5caa6f 100644 --- a/devices/surface-hub/surface-hub-2s-unpack.md +++ b/devices/surface-hub/surface-hub-2s-unpack.md @@ -4,8 +4,8 @@ description: "This page includes information about safely unpacking Surface Hub keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-2s-whats-new.md b/devices/surface-hub/surface-hub-2s-whats-new.md index 2f0dad2a22..13d7eb06ce 100644 --- a/devices/surface-hub/surface-hub-2s-whats-new.md +++ b/devices/surface-hub/surface-hub-2s-whats-new.md @@ -4,8 +4,8 @@ description: "Learn more about new features in Surface Hub 2S." keywords: separate values with commas ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi audience: Admin ms.topic: article diff --git a/devices/surface-hub/surface-hub-start-menu.md b/devices/surface-hub/surface-hub-start-menu.md index 9c1f451f63..b46f7b2edd 100644 --- a/devices/surface-hub/surface-hub-start-menu.md +++ b/devices/surface-hub/surface-hub-start-menu.md @@ -3,8 +3,8 @@ title: Configure Surface Hub Start menu description: Use MDM to customize the Start menu on Surface Hub. ms.prod: surface-hub ms.sitesec: library -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin ms.topic: article ms.date: 08/15/2018 ms.reviewer: diff --git a/devices/surface/TOC.md b/devices/surface/TOC.md index 99c584e4ba..a10cc065ed 100644 --- a/devices/surface/TOC.md +++ b/devices/surface/TOC.md @@ -3,13 +3,17 @@ ## [Get started](get-started.md) ## Overview -### [Surface Pro Tech specs](https://www.microsoft.com/surface/devices/surface-pro/tech-specs) -### [Surface Book Tech specs](https://www.microsoft.com/surface/devices/surface-book/tech-specs) -### [Surface Studio Tech specs](https://www.microsoft.com/surface/devices/surface-studio/tech-specs) -### [Surface Go Tech specs](https://www.microsoft.com/surface/devices/surface-go/tech-specs) -### [Surface Laptop 2 Tech specs](https://www.microsoft.com/surface/devices/surface-laptop/tech-specs) + +### [Surface Pro 7 for Business](https://www.microsoft.com/surface/business/surface-pro-7) +### [Surface Pro X for Business](https://www.microsoft.com/surface/business/surface-pro-x) +### [Surface Laptop 3 for Business](https://www.microsoft.com/surface/business/surface-laptop-3) +### [Surface Book 2 for Business](https://www.microsoft.com/surface/business/surface-book-2) +### [Surface Studio 2 for Business](https://www.microsoft.com/surface/business/surface-studio-2) +### [Surface Go](https://www.microsoft.com/surface/business/surface-go) +### [Secure, work-anywhere mobility with LTE Advanced](https://www.microsoft.com/surface/business/lte-laptops-and-tablets) ## Plan + ### [Surface device compatibility with Windows 10 Long-Term Servicing Branch](surface-device-compatibility-with-windows-10-ltsc.md) ### [Long-Term Servicing Branch for Surface devices](ltsb-for-surface.md) ### [Wake On LAN for Surface devices](wake-on-lan-for-surface-devices.md) @@ -19,10 +23,11 @@ ### [Ethernet adapters and Surface deployment](ethernet-adapters-and-surface-device-deployment.md) ## Deploy + ### [Deploy Surface devices](deploy.md) ### [Windows Autopilot and Surface devices](windows-autopilot-and-surface-devices.md) ### [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) -### [Windows 10 ARM-based PC app compatibility](surface-pro-arm-app-performance.md) +### [Surface Pro X app compatibility](surface-pro-arm-app-performance.md) ### [Deploy the latest firmware and drivers for Surface devices](deploy-the-latest-firmware-and-drivers-for-surface-devices.md) ### [Surface Deployment Accelerator](microsoft-surface-deployment-accelerator.md) ### [Step by step: Surface Deployment Accelerator](step-by-step-surface-deployment-accelerator.md) @@ -34,16 +39,17 @@ ### [Surface System SKU reference](surface-system-sku-reference.md) ## Manage + ### [Optimize Wi-Fi connectivity for Surface devices](surface-wireless-connect.md) ### [Best practice power settings for Surface devices](maintain-optimal-power-settings-on-Surface-devices.md) ### [Surface Dock Firmware Update](surface-dock-firmware-update.md) ### [Battery Limit setting](battery-limit.md) ### [Surface Brightness Control](microsoft-surface-brightness-control.md) ### [Surface Asset Tag](assettag.md) -### [Surface firmware and driver updates](update.md) -### [Manage Surface driver and firmware updates](manage-surface-pro-3-firmware-updates.md) +### [Manage Surface driver and firmware updates](manage-surface-driver-and-firmware-updates.md) ## Secure +### [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md) ### [Manage Surface UEFI settings](manage-surface-uefi-settings.md) ### [Advanced UEFI security features for Surface Pro 3](advanced-uefi-security-features-for-surface-pro-3.md) ### [Surface Enterprise Management Mode](surface-enterprise-management-mode.md) diff --git a/devices/surface/assettag.md b/devices/surface/assettag.md index 7ccc8ed708..db6a63ad69 100644 --- a/devices/surface/assettag.md +++ b/devices/surface/assettag.md @@ -3,12 +3,13 @@ title: Surface Asset Tag Tool description: This topic explains how to use the Surface Asset Tag Tool. ms.prod: w10 ms.mktglfcycl: manage +ms.localizationpriority: medium ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 02/01/2019 -ms.reviewer: +ms.date: 10/21/2019 +ms.reviewer: hachidan manager: dansimp --- @@ -33,6 +34,9 @@ To run Surface Asset Tag: extract the zip file, and save AssetTag.exe in desired folder (in this example, C:\\assets). + > [!NOTE] + > For Surface Pro X, use the application named **AssetTag_x86** in the ZIP file. + 2. Open a command console as an Administrator and run AssetTag.exe, entering the full path to the tool. diff --git a/devices/surface/change-history-for-surface.md b/devices/surface/change-history-for-surface.md index dcff7acd6d..ebbb3fc3b5 100644 --- a/devices/surface/change-history-for-surface.md +++ b/devices/surface/change-history-for-surface.md @@ -9,6 +9,9 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article +ms.localizationpriority: medium +ms.audience: itpro +ms.date: 10/21/2019 --- # Change history for Surface documentation @@ -19,7 +22,9 @@ This topic lists new and updated topics in the Surface documentation library. | **New or changed topic** | **Description** | | ------------------------ | --------------- | +| [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md)| New document explaining how to configure a DFCI environment in Microsoft Intune and manage firmware settings for targeted Surface devices.| | [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md)| New document highlighting key considerations for deploying, managing, and servicing Surface Pro X.| +|Multiple topics| Updated with information on Surface Pro 7, Surface Pro X, and Surface Laptop 3.| ## September 2019 diff --git a/devices/surface/considerations-for-surface-and-system-center-configuration-manager.md b/devices/surface/considerations-for-surface-and-system-center-configuration-manager.md index ec997db3be..cf84fec23c 100644 --- a/devices/surface/considerations-for-surface-and-system-center-configuration-manager.md +++ b/devices/surface/considerations-for-surface-and-system-center-configuration-manager.md @@ -9,14 +9,16 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 10/16/2017 +ms.localizationpriority: medium +ms.audience: itpro +ms.date: 10/24/2019 ms.reviewer: manager: dansimp --- # Considerations for Surface and System Center Configuration Manager -Fundamentally, management and deployment of Surface devices with System Center Configuration Manager is the same as the management and deployment of any other PC. Like any other PC, a deployment to Surface devices includes importing drivers, importing a Windows image, preparing a deployment task sequence, and then deploying the task sequence to a collection. After deployment, Surface devices are like any other Windows client – to publish apps, settings, and policies, you use the same process that you would use for any other device. +Fundamentally, management and deployment of Surface devices with System Center Configuration Manager (SCCM) is the same as the management and deployment of any other PC. Like other PCs, a deployment to Surface devices includes importing drivers, importing a Windows image, preparing a deployment task sequence, and then deploying the task sequence to a collection. After deployment, Surface devices are like any other Windows client – to publish apps, settings, and policies, you use the same process that you would use for any other device. You can find more information about how to use Configuration Manager to deploy and manage devices in the [Documentation for System Center Configuration Manager](https://docs.microsoft.com/sccm/index). @@ -25,6 +27,11 @@ Although the deployment and management of Surface devices is fundamentally the s >[!NOTE] >For management of Surface devices it is recommended that you use the Current Branch of System Center Configuration Manager. +## Support for Surface Pro X +Beginning in version 1802, SCCM includes client management support for Surface Pro X. Note however that running the SCCM agent on Surface Pro X may accelerate battery consumption. In addition, SCCM operating system deployment is not supported on Surface Pro X. For more information, refer to: +- [What's new in version 1802 of System Center Configuration Manager](https://docs.microsoft.com/sccm/core/plan-design/changes/whats-new-in-version-1802) +- [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) + ## Updating Surface device drivers and firmware For devices that receive updates through Windows Update, drivers for Surface components – and even firmware updates – are applied automatically as part of the Windows Update process. For devices with managed updates, such as those updated through Windows Server Update Services (WSUS), the option to install drivers and firmware through Windows Update is not available. For these managed devices, the recommended driver management process is the deployment of driver and firmware updates using the Windows Installer (.msi) files, which are provided through the Microsoft Download Center. You can find a list of these downloads at [Download the latest firmware and drivers for Surface devices](https://technet.microsoft.com/itpro/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices). @@ -79,3 +86,4 @@ To apply an asset tag using the [Surface Asset Tag CLI Utility](https://www.micr When you deploy Windows to a Surface device, the push-button reset functionality of Windows is configured by default to revert the system back to a state where the environment is not yet configured. When the reset function is used, the system discards any installed applications and settings. Although in some situations it can be beneficial to restore the system to a state without applications and settings, in a professional environment this effectively renders the system unusable to the end user. Push-button reset can be configured, however, to restore the system configuration to a state where it is ready for use by the end user. Follow the process outlined in [Deploy push-button reset features](https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/deploy-push-button-reset-features) to customize the push-button reset experience for your devices. + diff --git a/devices/surface/customize-the-oobe-for-surface-deployments.md b/devices/surface/customize-the-oobe-for-surface-deployments.md index f160c5977b..efc6802f8f 100644 --- a/devices/surface/customize-the-oobe-for-surface-deployments.md +++ b/devices/surface/customize-the-oobe-for-surface-deployments.md @@ -13,13 +13,13 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 07/27/2017 +ms.audience: itpro +ms.date: 10/21/2019 --- # Customize the OOBE for Surface deployments - -This article walks you through the process of customizing the Surface out-of-box experience for end users in your organization. +This article describes customizing the Surface out-of-box experience for end users in your organization. It is common practice in a Windows deployment to customize the user experience for the first startup of deployed computers — the out-of-box experience, or OOBE. @@ -28,6 +28,9 @@ It is common practice in a Windows deployment to customize the user experience f In some scenarios, you may want to provide complete automation to ensure that at the end of a deployment, computers are ready for use without any interaction from the user. In other scenarios, you may want to leave key elements of the experience for users to perform necessary actions or select between important choices. For administrators deploying to Surface devices, each of these scenarios presents a unique challenge to overcome. +> [!NOTE] +> This article does not apply to Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) + This article provides a summary of the scenarios where a deployment might require additional steps. It also provides the required information to ensure that the desired experience is achieved on any newly deployed Surface device. This article is intended for administrators who are familiar with the deployment process, as well as concepts such as answer files and [reference images](https://technet.microsoft.com/itpro/windows/deploy/create-a-windows-10-reference-image). >[!NOTE] @@ -57,7 +60,7 @@ To provide the factory Surface Pen pairing experience in OOBE, you must copy fou - %windir%\\system32\\oobe\\info\\default\\1033\\PenSuccess\_en-US.png >[!NOTE] ->You should copy the files from a factory image for the same model Surface device that you intend to deploy to. For example, you should use the files from a Surface Pro 3 to deploy to Surface Pro 3, and the files from Surface Book to deploy Surface Book, but you should not use the files from a Surface Pro 3 to deploy Surface Book or Surface Pro 4. +>You should copy the files from a factory image for the same model Surface device that you intend to deploy to. For example, you should use the files from a Surface Pro 7 to deploy to Surface Pro 7, and the files from Surface Book 2 to deploy Surface Book 2, but you should not use the files from a Surface Pro 7 to deploy Surface Book or Surface Pro 6.   diff --git a/devices/surface/deploy-surface-app-with-windows-store-for-business.md b/devices/surface/deploy-surface-app-with-windows-store-for-business.md index 5c4cc7c4a3..7c3f3bd079 100644 --- a/devices/surface/deploy-surface-app-with-windows-store-for-business.md +++ b/devices/surface/deploy-surface-app-with-windows-store-for-business.md @@ -9,7 +9,9 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 09/21/2017 +ms.localizationpriority: medium +ms.audience: itpro +ms.date: 10/21/2019 ms.reviewer: manager: dansimp --- @@ -17,12 +19,25 @@ manager: dansimp # Deploy Surface app with Microsoft Store for Business and Education **Applies to** -* Surface Pro 4 -* Surface Book -* Surface 3 ->[!NOTE] ->The Surface app ships in Surface Studio. +- Surface Pro 7 +- Surface Laptop 3 +- Surface Pro 6 +- Surface Laptop 2 +- Surface Go +- Surface Go with LTE +- Surface Book 2 +- Surface Pro with LTE Advanced (Model 1807) +- Surface Pro (Model 1796) +- Surface Laptop +- Surface Studio +- Surface Studio 2 +- Surface Book +- Surface Pro 4 +- Surface 3 LTE +- Surface 3 +- Surface Pro 3 + The Surface app is a lightweight Microsoft Store app that provides control of many Surface-specific settings and options, including: @@ -34,9 +49,12 @@ The Surface app is a lightweight Microsoft Store app that provides control of ma * Enable or disable Surface audio enhancements -* Quick access to support documentation and information for your device +* Quick access to support documentation and information for your device -If your organization is preparing images that will be deployed to your Surface devices, you may want to include the Surface app (formerly called the Surface Hub) in your imaging and deployment process instead of requiring users of each individual device to download and install the app from the Microsoft Store or your Microsoft Store for Business. +Customers using Windows Update will ordinarily receive Surface app as part of automatic updates. But if your organization is preparing images for deployment to your Surface devices, you may want to include the Surface app (formerly called the Surface Hub) in your imaging and deployment process instead of requiring users of each individual device to download and install the app from the Microsoft Store or your Microsoft Store for Business. + +> [!NOTE] +> This article does not apply to Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) ## Surface app overview diff --git a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md index 94094f2b60..f836e8254c 100644 --- a/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md +++ b/devices/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices.md @@ -11,7 +11,8 @@ ms.mktglfcycl: deploy ms.pagetype: surface, devices ms.sitesec: library author: dansimp -ms.date: 08/13/2019 +ms.audience: itpro +ms.date: 10/21/2019 ms.author: dansimp ms.topic: article --- @@ -68,7 +69,7 @@ Look to the **version** number to determine the latest files that contain the mo The first file — SurfacePro6_Win10_16299_1900307_0.msi — is the newest because its VERSION field has the newest build in 2019; the other files are from 2018. ## Supported devices -Downloadable MSI files are available for Surface devices from Surface Pro 2 and later. +Downloadable MSI files are available for Surface devices from Surface Pro 2 and later. Information about MSI files for the newest Surface devices such as Surface Pro 7, Surface Pro X, and Surface Laptop 3 will be available from this page upon release. >[!NOTE] >There are no downloadable firmware or driver updates available for Surface devices with Windows RT, including Surface RT and Surface 2. Updates can only be applied using Windows Update. diff --git a/devices/surface/deploy-windows-10-to-surface-devices-with-mdt.md b/devices/surface/deploy-windows-10-to-surface-devices-with-mdt.md index 258912cc3d..fe487f8337 100644 --- a/devices/surface/deploy-windows-10-to-surface-devices-with-mdt.md +++ b/devices/surface/deploy-windows-10-to-surface-devices-with-mdt.md @@ -9,7 +9,9 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 10/16/2017 +ms.localizationpriority: medium +ms.audience: itpro +ms.date: 10/21/2019 ms.reviewer: manager: dansimp --- @@ -17,13 +19,21 @@ manager: dansimp # Deploy Windows 10 to Surface devices with Microsoft Deployment Toolkit **Applies to** -- Surface Studio -- Surface Pro 4 -- Surface Book + +- Surface Studio and later +- Surface Pro 4 and later +- Surface Book and later +- Surface Laptop and later +- Surface Go - Surface 3 - Windows 10 -This article walks you through the recommended process to deploy Windows 10 to Surface devices with Microsoft deployment technologies. The process described in this article yields a complete Windows 10 environment including updated firmware and drivers for your Surface device along with applications like Microsoft Office 365 and the Surface app. When the process is complete, the Surface device will be ready for use by the end user. You can customize this process to include your own applications and configuration to meet the needs of your organization. You can also follow the guidance provided in this article to integrate deployment to Surface devices into existing deployment strategies. +This article walks you through the recommended process to deploy Windows 10 to Surface devices with Microsoft deployment technologies. The process described in this article yields a complete Windows 10 environment including updated firmware and drivers for your Surface device along with applications like Microsoft Office 365 and the Surface app. + +> [!NOTE] +> MDT is not currently supported on Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) + +When the process is complete, the Surface device will be ready for use by the end user. You can customize this process to include your own applications and configuration to meet the needs of your organization. You can also follow the guidance provided in this article to integrate deployment to Surface devices into existing deployment strategies. By following the procedures in this article, you can create an up-to-date reference image and deploy this image to your Surface devices, a process known as *reimaging*. Reimaging will erase and overwrite the existing environment on your Surface devices. This process allows you to rapidly configure your Surface devices with identical environments that can be configured to precisely fit your organization’s requirements. diff --git a/devices/surface/enroll-and-configure-surface-devices-with-semm.md b/devices/surface/enroll-and-configure-surface-devices-with-semm.md index 7eb53c4ec9..e8a0143aab 100644 --- a/devices/surface/enroll-and-configure-surface-devices-with-semm.md +++ b/devices/surface/enroll-and-configure-surface-devices-with-semm.md @@ -9,7 +9,9 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 01/06/2017 +ms.localizationpriority: medium +ms.audience: itpro +ms.date: 10/21/2019 ms.reviewer: manager: dansimp --- @@ -20,6 +22,11 @@ With Microsoft Surface Enterprise Management Mode (SEMM), you can securely confi For a more high-level overview of SEMM, see [Microsoft Surface Enterprise Management Mode](https://technet.microsoft.com/itpro/surface/surface-enterprise-management-mode). +A streamlined method of managing firmware from the cloud on Surface Pro 7,Surface Pro X and Surface Laptop 3 is now available via public preview. For more information,refer to [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md). + +> [!NOTE] +> SEMM is not supported on Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md). + #### Download and install Microsoft Surface UEFI Configurator The tool used to create SEMM packages is Microsoft Surface UEFI Configurator. You can download Microsoft Surface UEFI Configurator from the [Surface Tools for IT](https://www.microsoft.com/download/details.aspx?id=46703) page in the Microsoft Download Center. Run the Microsoft Surface UEFI Configurator Windows Installer (.msi) file to start the installation of the tool. When the installer completes, find Microsoft Surface UEFI Configurator in the All Apps section of your Start menu. diff --git a/devices/surface/ethernet-adapters-and-surface-device-deployment.md b/devices/surface/ethernet-adapters-and-surface-device-deployment.md index 00aa0c1f1a..1b1216cd8d 100644 --- a/devices/surface/ethernet-adapters-and-surface-device-deployment.md +++ b/devices/surface/ethernet-adapters-and-surface-device-deployment.md @@ -13,13 +13,14 @@ ms.sitesec: library author: dansimp ms.author: dansimp ms.topic: article -ms.date: 07/27/2017 +ms.audience: itpro +ms.date: 10/21/2019 --- # Ethernet adapters and Surface deployment -This article provides guidance and answers to help you perform a network deployment to Surface devices. +This article provides guidance and answers to help you perform a network deployment to Surface devices including Surface Pro 3 and later. Network deployment to Surface devices can pose some unique challenges for system administrators. Due to the lack of a native wired Ethernet adapter, administrators must provide connectivity through a removable Ethernet adapter. @@ -32,6 +33,9 @@ The primary concern when selecting an Ethernet adapter is how that adapter will Booting from the network (PXE boot) is only supported when you use an Ethernet adapter or docking station from Microsoft. To boot from the network, the chipset in the Ethernet adapter or dock must be detected and configured as a boot device in the firmware of the Surface device. Microsoft Ethernet adapters, such as the Surface Ethernet Adapter and the [Surface Dock](https://www.microsoft.com/surface/accessories/surface-dock) use a chipset that is compatible with the Surface firmware. +> [!NOTE] +> PXE boot is not supported on Surface Pro X. For more information, refer to [Deploying, managing, and servicing Surface Pro X](surface-pro-arm-app-management.md) + The following Ethernet devices are supported for network boot with Surface devices: - Surface USB-C to Ethernet and USB 3.0 Adapter @@ -50,7 +54,6 @@ Third-party Ethernet adapters are also supported for network deployment, althoug ## Boot Surface devices from the network - To boot from the network or a connected USB stick, you must instruct the Surface device to boot from an alternate boot device. You can alter the boot order in the system firmware to prioritize USB boot devices, or you can instruct it to boot from an alternate boot device during the boot up process. To boot a Surface device from an alternative boot device, follow these steps: diff --git a/devices/surface/get-started.md b/devices/surface/get-started.md index 407e12ba82..ff37d7a72e 100644 --- a/devices/surface/get-started.md +++ b/devices/surface/get-started.md @@ -1,7 +1,7 @@ --- title: Get started with Surface devices -author: robmazz -ms.author: robmazz +author: greg-lindsay +ms.author: greglin manager: laurawi layout: LandingPage ms.assetid: @@ -14,7 +14,7 @@ ms.localizationpriority: High --- # Get started with Surface devices -Harness the power of Surface, Windows, and Office connected together through the cloud. Find tools, step-by-step guides, and other resources to help you plan, deploy, and manage Surface devices in your organization. +Harness the power of Surface, Windows, and Office connected together through the cloud. Find tools, step-by-step guides, and other resources to help you plan, deploy, and manage Surface for Business devices in your organization.