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Cortana updates

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windows/configuration/cortana-at-work/cortana-at-work-crm.md
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# Set up and test Cortana with Microsoft Dynamics CRM (Preview feature) in your organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
Cortana integration is a Preview feature that's available for your test or dev environment, starting with the CRM Online 2016 Update. If you decide to use this Preview feature, you'll need to turn in on and accept the license terms. After that, your salespeople will get proactive insights from Cortana on important CRM activities, including sales leads, accounts, and opportunities; presenting the most relevant info at any given time. This can even include getting company-specific news that surfaces when the person is meeting with a representative from another company.

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windows/configuration/cortana-at-work/cortana-at-work-feedback.md
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# Send feedback about Cortana back to Microsoft
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
To provide feedback on an individual request or response, select the item in the conversation history and then select **Give feedback**. This opens the Feedback Hub application where you can provide more information to help diagnose reported issues.

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windows/configuration/cortana-at-work/cortana-at-work-o365.md
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# Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
## What can you do with in Windows 10, versions 1909 and earlier?
Your employees can use Cortana to help manage their day and be more productive by getting quick answers to common questions, setting reminders, adding tasks to their To-Do lists, and find out where their next meeting is.

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windows/configuration/cortana-at-work/cortana-at-work-overview.md
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# Configure Cortana in Windows 10
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
## Who is Cortana?
@ -59,35 +55,17 @@ Cortana in Windows 10, version 2004 and later, meets the same enterprise-level p
The table below describes the data handling for Cortana enterprise services.
| **Name** | **Description** |
| --- | --- |
| **Storage**
| Customer Data is stored on Microsoft servers inside the Office 365 cloud. Your data is part of your tenant. Speech audio is not retained.
|**Name** |**Description** |
|---------|---------|
|**Storage** |Customer Data is stored on Microsoft servers inside the Office 365 cloud. Your data is part of your tenant. Speech audio is not retained. |
|**Stays in Geo** |Customer Data is stored on Microsoft servers inside the Office 365 cloud in Geo. Your data is part of your tenant. |
|**Retention** |Customer Data is deleted when the account is closed by the tenant administrator or when a GDPR Data Subject Rights deletion request is made. Speech audio is not retained. |
|**Processing and confidentiality** |Personnel engaged in the processing of Customer Data and personal data (i) will process such data only on instructions from Customer, and (ii) will be obligated to maintain the confidentiality and security of such data even after their engagement ends. |
|**Usage** |Microsoft uses Customer Data only to provide the services agreed upon, and for purposes that are compatible with those services. Machine learning to develop and improve models is one of those purposes. Machine learning is done inside the Office 365 cloud consistent with the Online Services Terms.
Your data is not used to target advertising. |
|
| **Stays in Geo**
| Customer Data is stored on Microsoft servers inside the Office 365 cloud in Geo. Your data is part of your tenant.
|
| **Retention**
| Customer Data is deleted when the account is closed by the tenant administrator or when a GDPR Data Subject Rights deletion request is made.
Speech audio is not retained.
|
| **Processing and Confidentiality**
| Personnel engaged in the processing of Customer Data and personal data (i) will process such data only on instructions from Customer, and (ii) will be obligated to maintain the confidentiality and security of such data even after their engagement ends.
|
| **Usage**
| Microsoft uses Customer Data only to provide the services agreed upon, and for purposes that are compatible with those services. Machine learning to develop and improve models is one of those purposes. Machine learning is done inside the Office 365 cloud consistent with the Online Services Terms.
Your data is not used to target advertising. |
#### How does the wake word ("Cortana") work? If I enable it, is Cortana always listening?
#### How does the wake word (Cortana)work? If I enable it, is Cortana always listening?
Cortana only begins listening for commands or queries when the wake word is detected, or the microphone button has been selected.

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windows/configuration/cortana-at-work/cortana-at-work-policy-settings.md
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# Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization
**Applies to:**
- Windows 10
- Windows 10 Mobile
>[!NOTE]
>For specific info about how to set, manage, and use each of these MDM policies to configure Cortana in your enterprise, see the [Policy CSP](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-configuration-service-provider) topic, located in the configuration service provider reference topics.
New Table
| **Group policy** | **MDM policy** | **Description** |
| --- | --- | --- |
| Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana | Experience/AllowCortana | Specifies whether employees can use Cortana. **Important**
Cortana won't work if this setting is turned off (disabled). However, on Windows 10, version 1809 and below, employees can still perform local searches even with Cortana turned off. |
| Computer Configuration\Administrative Templates\Windows Components\Search\AllowCortanaAboveLock | AboveLock/AllowCortanaAboveLock | Specifies whether an employee can interact with Cortana using voice commands when the system is locked. **Note**
Cortana in Windows 10, versions 2004 and later do not currently support Above Lock. |
| Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsActivateWithVoice | [Privacy/LetAppsActivateWithVoice](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-csp-privacy#privacy-letappsactivatewithvoice) | Specifies whether apps (such as Cortana or other voice assistants) can activate using a wake word (e.g. "Hey Cortana").
**Note** :
This setting only applies to Windows 10 versions 2004 and later. To disable wake word activation on Windows 10 versions 1909 and earlier, you will need to disable voice commands using Privacy/AllowInputPersonalization. |
| Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsAccessMicrophone | [Privacy/LetAppsAccessMicrophone\_ForceDenyTheseApps](https://docs.microsoft.com/en-us/windows/client-management/mdm/policy-csp-privacy#privacy-letappsaccessmicrophone-forcedenytheseapps) | Use this to disable Cortana's access to the microphone. To do so, specify Cortana's Package Family Name: Microsoft.549981C3F5F10\_8wekyb3d8bbwe
Users will still be able to type queries to Cortana. |
| Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services | Privacy/AllowInputPersonalization
| Specifies whether an employee can use voice commands with Cortana in your organization. **In Windows 10, version 1511**
Cortana won't work if this setting is turned off (disabled). **In Windows 10, version 1607 and later**
Non-speech aspects of Cortana will still work if this setting is turned off (disabled). **In Windows 10, version 2004 and later** Cortana will work, but voice input will be disabled. |
| None | System/AllowLocation | Specifies whether to allow app access to the Location service. **In Windows 10, version 1511**
Cortana won't work if this setting is turned off (disabled). **In Windows 10, version 1607 and later**
Cortana still works if this setting is turned off (disabled). **In Windows 10, version 2004 and later** Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later do not currently use the Location service. |
| None | Accounts/AllowMicrosoftAccountConnection | Specifies whether to allow employees to sign in using a Microsoft account (MSA) from Windows apps.Disable this setting if you only want to allow users to sign in with their Azure AD account. |
| Computer Configuration\Administrative Templates\Windows Components\Search\Allow search and Cortana to use location | Search/AllowSearchToUseLocation | Specifies whether Cortana can use your current location during searches and for location reminders. **In Windows 10, version 2004 and later** Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later, do not currently use the Location service. |
| Computer Configuration\Administrative Templates\Windows Components\Search\Don't search the web or display web results | Search/DoNotUseWebResults | Specifies whether search can perform queries on the web and if the web results are displayed in search. **In Windows 10 Pro edition**
This setting can't be managed. **In Windows 10 Enterprise edition**
Cortana won't work if this setting is turned off (disabled). **In Windows 10, version 2004 and later** This setting no longer affects Cortana. |
| Computer Configuration\Administrative Templates\Windows Components\Search\Set the SafeSearch setting for Search | Search/SafeSearchPermissions | Specifies what level of safe search (filtering adult content) is required. **Note**
This setting only applies to Windows 10 Mobile. Other versions of Windows should use Don't search the web or display web results. |
Old Table
|Group policy |MDM policy |Description |
|-------------|-----------|------------|
|Computer Configuration\Administrative Templates\Windows Components\Search\AllowCortanaAboveLock|AboveLock/AllowCortanaAboveLock|Specifies whether an employee can interact with Cortana using voice commands when the system is locked.<p>**Note**<br>This setting only applies to Windows 10 for desktop devices. |
|Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services|Privacy/AllowInputPersonalization|Specifies whether an employee can use voice commands with Cortana in your organization.<p>**In Windows 10, version 1511**<br>Cortana won’t work if this setting is turned off (disabled).<p>**In Windows 10, version 1607 and later**<br>Cortana still works if this setting is turned off (disabled).|
|None|System/AllowLocation|Specifies whether to allow app access to the Location service.<p>**In Windows 10, version 1511**<br>Cortana won’t work if this setting is turned off (disabled).<p>**In Windows 10, version 1607 and later**<br>Cortana still works if this setting is turned off (disabled).|
|None|Accounts/AllowMicrosoftAccountConnection|Specifies whether to allow employees to sign in using a Microsoft account (MSA) from Windows apps.<p>Use this setting if you only want to support Azure AD in your organization.|
|Computer Configuration\Administrative Templates\Windows Components\Search\Allow search and Cortana to use location|Search/AllowSearchToUseLocation|Specifies whether Cortana can use your current location during searches and for location reminders.|
|Computer Configuration\Administrative Templates\Windows Components\Search\Set the SafeSearch setting for Search|Search/SafeSearchPermissions|Specifies what level of safe search (filtering adult content) is required.<p>**Note**<br>This setting only applies to Windows 10 Mobile. Other versions of Windows should use Don't search the web or display web results. |
|User Configuration\Administrative Templates\Windows Components\File Explorer\Turn off display of recent search entries in the File Explorer search box|None|Specifies whether the search box can suggest recent queries and prevent entries from being stored in the registry for future reference.|
|Computer Configuration\Administrative Templates\Windows Components\Search\Don't search the web or display web results|None|Specifies whether search can perform queries on the web and if the web results are displayed in search.<p>**In Windows 10 Pro edition**<br>This setting can’t be managed.<p>**In Windows 10 Enterprise edition**<br>Cortana won't work if this setting is turned off (disabled).|
|Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana|Experience/AllowCortana|Specifies whether employees can use Cortana.<p>**Important**<br>Cortana won’t work if this setting is turned off (disabled). However, employees can still perform local searches even with Cortana turned off.|
|**Group policy** |**MDM policy** |**Description** |
|---------|---------|---------|
|Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana |Experience/AllowCortana |Specifies whether employees can use Cortana. <br>
> [!IMPORTANT]
> Cortana won’t work if this setting is turned off (disabled). However, on Windows 10, version 1809 and below, employees can still perform local searches even with Cortana turned off. |
|Computer Configuration\Administrative Templates\Windows Components\Search\AllowCortanaAboveLock |AboveLock/AllowCortanaAboveLock |Specifies whether an employee can interact with Cortana using voice commands when the system is locked. <br>
> [!NOTE]
> Cortana in Windows 10, versions 2004 and later do not currently support Above Lock. |
|Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsActivateWithVoice |[Privacy/LetAppsActivateWithVoice](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-privacy#privacy-letappsactivatewithvoice) |Specifies whether apps (such as Cortana or other voice assistants) can activate using a wake word (e.g. “Hey Cortana”). <br>
> [!NOTE]
> This setting only applies to Windows 10 versions 2004 and later. To disable wake word activation on Windows 10 versions 1909 and earlier, you will need to disable voice commands using Privacy/AllowInputPersonalization. |
|Computer Configuration\Administrative Templates\Windows Components\App Privacy\LetAppsAccessMicrophone |[Privacy/LetAppsAccessMicrophone_ForceDenyTheseApps](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-privacy#privacy-letappsaccessmicrophone-forcedenytheseapps) | Use this to disable Cortana’s access to the microphone. To do so, specify Cortana’s Package Family Name: Microsoft.549981C3F5F10_8wekyb3d8bbwe <br>
Users will still be able to type queries to Cortana. |
|Computer Configuration\Administrative Templates\Control Panel\Regional and Language Options\Allow users to enable online speech recognition services |Privacy/AllowInputPersonalization |Specifies whether an employee can use voice commands with Cortana in your organization. <br>
**In Windows 10, version 1511** <br> Cortana won’t work if this setting is turned off (disabled). <br> **In Windows 10, version 1607 and later** <br> Non-speech aspects of Cortana will still work if this setting is turned off (disabled). <br> **In Windows 10, version 2004 and later** <br> Cortana will work, but voice input will be disabled. |
|None |System/AllowLocation |Specifies whether to allow app access to the Location service. <br>
**In Windows 10, version 1511** <br> Cortana won’t work if this setting is turned off (disabled). <br>
**In Windows 10, version 1607 and later** <br>
Cortana still works if this setting is turned off (disabled). <br>
**In Windows 10, version 2004 and later** <br>
Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later do not currently use the Location service. |
|None |Accounts/AllowMicrosoftAccountConnection |Specifies whether to allow employees to sign in using a Microsoft account (MSA) from Windows apps. <br>
Disable this setting if you only want to allow users to sign in with their Azure AD account. |
|Computer Configuration\Administrative Templates\Windows Components\Search\Allow search and Cortana to use location |Search/AllowSearchToUseLocation |Specifies whether Cortana can use your current location during searches and for location reminders. <br>
**In Windows 10, version 2004 and later** <br> Cortana still works if this setting is turned off (disabled). Cortana in Windows 10, versions 2004 and later, do not currently use the Location service. |
|Computer Configuration\Administrative Templates\Windows Components\Search\Don't search the web or display web results |Search/DoNotUseWebResults |Specifies whether search can perform queries on the web and if the web results are displayed in search. <br>
**In Windows 10 Pro edition** <br> This setting can’t be managed.
**In Windows 10 Enterprise edition** <br> Cortana won't work if this setting is turned off (disabled).
**In Windows 10, version 2004 and later** <br> This setting no longer affects Cortana. |
|Computer Configuration\Administrative Templates\Windows Components\Search\Set the SafeSearch setting for Search |Search/SafeSearchPermissions |Specifies what level of safe search (filtering adult content) is required. <br>
> [!NOTE]
> This setting only applies to Windows 10 Mobile. Other versions of Windows should use Don't search the web or display web results. |

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windows/configuration/cortana-at-work/cortana-at-work-powerbi.md
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# Set up and test Cortana for Power BI in your organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!IMPORTANT]
>Cortana for Power BI is deprecated and will not be available in future releases. This topic is provided as a reference for previous versions only.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-1.md
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# Test scenario 1 – Sign into Azure AD, enable the wake word, and try a voice query
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
1. Select the **Cortana** icon in the task bar and sign in using your Azure AD account.
2. Select the &quot;…&quot; menu and select **Talking to Cortana**.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-2.md
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# Test scenario 2 – Perform a Bing search with Cortana
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
1. Select the **Cortana** icon in the taskbar.
2. Type **What time is it in Hyderabad?**.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-3.md
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# Test scenario 3 - Set a reminder
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
This scenario helps you set up, review, and edit a reminder. For example, you can remind yourself to send someone a link to a document after a meeting.
1. Select the **Cortana** icon in the taskbar and type _Remind me to send a link to the deck at 3:05pm_ and press **Enter**.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-4.md
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# Test scenario 4 - Use Cortana to find free time on your calendar
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
This process helps you find out if a time slot is free on your calendar.
1. Select the **Cortana** icon in the taskbar.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-5.md
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# Test scenario 5 - Test scenario 5 – Find out about a person
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
Cortana can help you quickly look up information about someone or the org chart.
1. Select the **Cortana** icon in the taskbar.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-6.md
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# Test scenario 6 – Change your language and perform a quick search with Cortana
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
Cortana can help employees in regions outside the US search for quick answers like currency conversions, time zone conversions, or weather in their location or another.
1. Select the **Cortana** icon in the taskbar.

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windows/configuration/cortana-at-work/cortana-at-work-scenario-7.md
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# Test scenario 7 - Use Cortana and Windows Information Protection (WIP) to help protect your organization’s data on a device
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!IMPORTANT]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/cortana-at-work-testing-scenarios.md
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# Testing scenarios using Cortana in your business or organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
We've come up with a list of suggested testing scenarios that you can use to test Cortana in your organization. After you complete all the scenarios, you should be able to:

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windows/configuration/cortana-at-work/cortana-at-work-voice-commands.md
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# Set up and test custom voice commands in Cortana for your organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!NOTE]
>This content applies to Cortana in versions 1909 and earlier, but will not be available in future releases.

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windows/configuration/cortana-at-work/set-up-and-test-cortana-in-windows-10.md
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# Set up and test Cortana in Windows 10, version 2004 and later
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
## Before you begin

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windows/configuration/cortana-at-work/test-scenario-1.md
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# Test scenario 1 – Sign in with your work or school account and use Cortana to manage the notebook
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
This scenario turns on Azure AD and lets your employee use Cortana to manage an entry in the notebook.
## Sign in with your work or school account
@ -45,5 +42,5 @@ This process helps you to manage the content Cortana shows in your Notebook.
3. Add **Redmond, Washington**.
>[!IMPORTANT]
>The data created as part of these scenarios will be uploaded to Microsoft's Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.
> [!IMPORTANT]
> The data created as part of these scenarios will be uploaded to Microsoft's Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/test-scenario-2.md
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# Test scenario 2 – Perform a quick search with Cortana at work
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!Important]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/test-scenario-3.md
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# Test scenario 3 - Set a reminder for a specific location using Cortana at work
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!Important]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/test-scenario-4.md
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# Test scenario 4 - Use Cortana at work to find your upcoming meetings
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!Important]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/test-scenario-5.md
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# Test scenario 5 - Use Cortana to send email to a co-worker
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!Important]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering.

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windows/configuration/cortana-at-work/test-scenario-6.md
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# Test scenario 6 - Review a reminder suggested by Cortana based on what you’ve promised in email
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
>[!Important]
>The data created as part of these scenarios will be uploaded to Microsoft’s Cloud to help Cortana learn and help your employees. This is the same info that Cortana uses in the consumer offering. For more info, see the [Microsoft Privacy Statement](https://privacy.microsoft.com/privacystatement) and the [Microsoft Services Agreement](https://www.microsoft.com/servicesagreement).

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windows/configuration/cortana-at-work/testing-scenarios-using-cortana-in-business-org.md
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# Testing scenarios using Cortana in your business or organization
**Applies to:**
- Windows 10, version 1703
- Windows 10 Mobile, version 1703
We've come up with a list of suggested testing scenarios that you can use to test Cortana in your organization. After you complete all the scenarios, you should be able to: