From 90b3277a97af60711d247b4c595fdb960f9934ff Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Wed, 5 Jun 2019 16:14:24 -0700 Subject: [PATCH 1/7] New topic for CI 102692 --- ...-and-restarts-outside-maintenance-hours.md | 42 +++++++++++++++++++ 1 file changed, 42 insertions(+) create mode 100644 devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md new file mode 100644 index 0000000000..49ca39e166 --- /dev/null +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -0,0 +1,42 @@ +--- +title: (NAME) (Surface Hub) +description: (DESCRIBE) +ms.assetid: (ASSET-ID, generate at https://www.guidgenerator.com/online-guid-generator.aspx) +ms.reviewer: +manager: +keywords: surface hub, maintenance window, update +ms.prod: surface-hub +ms.sitesec: library +author: Teresa-MOTIV +ms.author: v-tea +ms.topic: article +ms.localizationpriority: medium +--- + +# Surface Hub may install updates and restart outside maintenance hours + +Under specific circumstances, Surface Hub installs updates during business hours instead of during the regular maintenance window. The device then restarts if it is necessary. You cannot use the device until the process is completed. + +> [!NOTE] +> This isn't expected behavior for missing a maintenance window. It occurs only if the device is out-of-date for a long time. + +## Cause +To ensure that Surface Hub remains available for use during business hours, the Hub is configured to perform administrative functions during a maintenance window that is defined in Settings (see "References," below). During this maintenance period, the Hub automatically installs any available updates through Windows Update or Windows Server Update Service (WSUS). Once updates are complete, the Hub may restart. + +Updates can be installed during the maintenance window only if the Surface Hub is turned on but not in use or reserved. For example, if the Surface Hub is scheduled for a meeting that lasts 24 hours, any updates that are scheduled to be installed will be deferred until the Hub is available during the next maintenance window. If the Hub continues to be busy and misses multiple maintenance windows, the Hub will eventually begin to install and download updates. This can occur during or outside the maintenance window. Once the download and installation has begun, the device may restart. + +## To avoid this issue + +It's important that you set aside maintenance time for Surface Hub to perform administrative functions. Reserving the Surface Hub for 24 hour intervals or using the device during the maintenance window delays installing updates. We recommend that you not use or reserve the Hub during scheduled maintenance period. A two-hour window should be reserved for updating. + +One option that you can use to control the availability of updates is Windows Server Update Service (WSUS). WSUS provides control over what updates are installed and when. + +## References + +[Update the Surface Hub](../first-run-program-surface-hub#update-surface-hub) + +[Maintenance window](../manage-windows-updates-for-surface-hub#maintenance-window) + +[Deploy Windows 10 updates using Windows Server Update Services (WSUS)](https://docs.microsoft.com/en-us/windows/deployment/update/waas-manage-updates-wsus) + + From fa3d54ffa6d23a770c2abbe68697a1c8de34231b Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Wed, 5 Jun 2019 16:49:27 -0700 Subject: [PATCH 2/7] edited links --- ...nstalls-updates-and-restarts-outside-maintenance-hours.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index 49ca39e166..9930a90cd7 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -33,9 +33,10 @@ One option that you can use to control the availability of updates is Windows Se ## References -[Update the Surface Hub](../first-run-program-surface-hub#update-surface-hub) +[Update the Surface Hub](https://docs.microsoft.com/en-us/surface-hub/first-run-program-surface-hub#a-href-idupdate-surface-hubaupdate-the-surface-hub +) -[Maintenance window](../manage-windows-updates-for-surface-hub#maintenance-window) +[Maintenance window](manage-windows-updates-for-surface-hub#maintenance-window) [Deploy Windows 10 updates using Windows Server Update Services (WSUS)](https://docs.microsoft.com/en-us/windows/deployment/update/waas-manage-updates-wsus) From bad280b159b511cfcd5b439bd74808ba2794ee8e Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Wed, 5 Jun 2019 17:09:37 -0700 Subject: [PATCH 3/7] Edited links --- ...stalls-updates-and-restarts-outside-maintenance-hours.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index 9930a90cd7..25d0ce9609 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -33,11 +33,11 @@ One option that you can use to control the availability of updates is Windows Se ## References -[Update the Surface Hub](https://docs.microsoft.com/en-us/surface-hub/first-run-program-surface-hub#a-href-idupdate-surface-hubaupdate-the-surface-hub +[Update the Surface Hub](first-run-program-surface-hub.md#a-href-idupdate-surface-hubaupdate-the-surface-hub ) -[Maintenance window](manage-windows-updates-for-surface-hub#maintenance-window) +[Maintenance window](manage-windows-updates-for-surface-hub.md#maintenance-window) -[Deploy Windows 10 updates using Windows Server Update Services (WSUS)](https://docs.microsoft.com/en-us/windows/deployment/update/waas-manage-updates-wsus) +[Deploy Windows 10 updates using Windows Server Update Services (WSUS)](/windows/deployment/update/waas-manage-updates-wsus) From 7f868671ba81d198e661779e6154282782175aba Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Wed, 5 Jun 2019 17:33:03 -0700 Subject: [PATCH 4/7] Edited metadata --- ...installs-updates-and-restarts-outside-maintenance-hours.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index 25d0ce9609..3fe6b4dafa 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -1,6 +1,6 @@ --- -title: (NAME) (Surface Hub) -description: (DESCRIBE) +title: Surface Hub may install updates and restart outside maintenance hours +description: troubleshooting information for Surface Hub regarding automatic updates ms.assetid: (ASSET-ID, generate at https://www.guidgenerator.com/online-guid-generator.aspx) ms.reviewer: manager: From 3d2e1b28a1cef82129d8b6c66a181905445268df Mon Sep 17 00:00:00 2001 From: Teresa-Motiv Date: Fri, 7 Jun 2019 08:43:00 -0700 Subject: [PATCH 5/7] Edited link --- ...-installs-updates-and-restarts-outside-maintenance-hours.md | 3 +-- 1 file changed, 1 insertion(+), 2 deletions(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index 3fe6b4dafa..a8f9551f09 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -33,8 +33,7 @@ One option that you can use to control the availability of updates is Windows Se ## References -[Update the Surface Hub](first-run-program-surface-hub.md#a-href-idupdate-surface-hubaupdate-the-surface-hub -) +[Update the Surface Hub](first-run-program-surface-hub.md#update-the-surface-hub) [Maintenance window](manage-windows-updates-for-surface-hub.md#maintenance-window) From b092e0070795ef981dd5ff967730c41778262db9 Mon Sep 17 00:00:00 2001 From: Teresa-Motiv <46357187+Teresa-Motiv@users.noreply.github.com> Date: Fri, 7 Jun 2019 13:10:24 -0700 Subject: [PATCH 6/7] Updated metadata --- ...b-installs-updates-and-restarts-outside-maintenance-hours.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index a8f9551f09..5786ede851 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -1,7 +1,7 @@ --- title: Surface Hub may install updates and restart outside maintenance hours description: troubleshooting information for Surface Hub regarding automatic updates -ms.assetid: (ASSET-ID, generate at https://www.guidgenerator.com/online-guid-generator.aspx) +ms.assetid: ms.reviewer: manager: keywords: surface hub, maintenance window, update From 8ea6dc86793f6921143e14febcd91ad73cf2e600 Mon Sep 17 00:00:00 2001 From: Teresa-Motiv <46357187+Teresa-Motiv@users.noreply.github.com> Date: Fri, 7 Jun 2019 16:38:54 -0700 Subject: [PATCH 7/7] Edited metadata --- ...b-installs-updates-and-restarts-outside-maintenance-hours.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md index 5786ede851..1ec6740c76 100644 --- a/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md +++ b/devices/surface-hub/surface-Hub-installs-updates-and-restarts-outside-maintenance-hours.md @@ -1,7 +1,7 @@ --- title: Surface Hub may install updates and restart outside maintenance hours description: troubleshooting information for Surface Hub regarding automatic updates -ms.assetid: +ms.assetid: 6C09A9F8-F9CF-4491-BBFB-67A1A1DED0AA ms.reviewer: manager: keywords: surface hub, maintenance window, update