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Updates
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@ -11,12 +11,15 @@ author: dansimp
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ms.date: 07/01/2018
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---
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# Understand malware
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Malware is a term used to describe malicious applications and code that can cause damage and disrupt normal use of devices. Malware can allow unauthorized access, use system resources, steal passwords, lock you out of your computer and ask for ransom, and more.
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Cybercriminals that distribute malware are often motivated by money and will use infected computers to launch attacks, obtain banking credentials, collect information that can be sold, sell access to computing resources, or extort payment from victims.
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As criminals become more sophisticated with their attacks, Microsoft is here to help. Windows 10 is the most secure version of Windows yet and includes many features to help protect you whether you're at home, at work, or on the go. Businesses can trust in the next-generation capabilities of our security features to ensure they stay protected.
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For good general tips, check out the [prevent malware infection](prevent-malware-infection.md) topic.
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There are many types of malware, including:
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- [Coin miners](coinminer-malware.md)
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We've seen macro malware download threats from the following families:
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- Ransom:MSIL/Swappa
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- Ransom:Win32/Teerac
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- TrojanDownloader:Win32/Chanitor
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- TrojanSpy:Win32/Ursnif
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- Win32/Fynloski
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- [Ransom:MSIL/Swappa](https://www.microsoft.com/wdsi/threats/malware-encyclopedia-description?Name=Ransom:MSIL/Swappa.A)
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- [Ransom:Win32/Teerac](Ransom:Win32/Teerac)
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- [TrojanDownloader:Win32/Chanitor](https://www.microsoft.com/wdsi/threats/malware-encyclopedia-description?Name=TrojanDownloader:Win32/Chanitor.A)
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- [TrojanSpy:Win32/Ursnif](https://www.microsoft.com/wdsi/threats/malware-encyclopedia-description?Name=TrojanSpy:Win32/Ursnif)
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- [Win32/Fynloski](https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?Name=Win32/Fynloski)
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- [Worm:Win32/Gamarue](https://www.microsoft.com/wdsi/threats/malware-encyclopedia-description?Name=Win32/Gamarue)
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## How to protect against macro malware
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### Earlier than Windows 10 (not recommended)
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* [Microsoft Security Essentials](https://www.microsoft.com/download/details.aspx?id=5201) provides real-time protection for your home or small business PC that guards against viruses, spyware, and other malicious software. For Windows 7, Windows Vista. See Windows Defender Advanced Threat Protection for later versions of Windows.
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* [Microsoft Security Essentials](https://www.microsoft.com/download/details.aspx?id=5201) provides real-time protection for your home or small business PC that guards against viruses, spyware, and other malicious software.
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## What to do with a malware infection
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When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.
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**For more information and to view known tech support scam numbers and popular web scams**, see https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
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**For more information, view [known tech support scam numbers and popular web scams](https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams).**
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## How to protect against tech support scams
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