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devices/hololens/TOC.md
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# Get Started with HoloLens 2 # Get Started with HoloLens 2
## [HoloLens 2 hardware](hololens2-hardware.md) ## [HoloLens 2 hardware](hololens2-hardware.md)
## [Set up your HoloLens 2](hololens2-setup.md) ## [Get your HoloLens 2 ready to use](hololens2-setup.md)
## [Start your HoloLens 2 for the first time](hololens2-start.md) ## [Set up your HoloLens 2](hololens2-start.md)
## [Getting around HoloLens 2](hololens2-basic-usage.md) ## [Getting around HoloLens 2](hololens2-basic-usage.md)
# Get started with HoloLens (1st gen) # Get started with HoloLens (1st gen)

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devices/hololens/hololens-calibration.md
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@ -43,7 +43,7 @@ During this process, you'll look at a set of targets (gems). It's fine if you bl
![Calibration prompt](./images/09-et-adjusting.png) ![Calibration prompt](./images/09-et-adjusting.png)
If calibration was successful, you'll see a success screen. If not, read more about diagnosing calibration failures [here](#Troubleshooting-HoloLens-2-calibration). If calibration was successful, you'll see a success screen. If not, read more about diagnosing calibration failures [here](#troubleshooting-hololens-2-calibration).
![Calibration prompt](./images/10-et-success.png) ![Calibration prompt](./images/10-et-success.png)

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devices/hololens/hololens1-upgrade-enterprise.md
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--- ---
title: Unlock Windows Holographic for Business features (HoloLens) title: Unlock Windows Holographic for Business features
description: HoloLens provides extra features designed for business when you upgrade to Windows Holographic for Business. description: When you upgrade to Windows Holographic for Business, HoloLens provides extra features that are designed for business.
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
author: dansimp author: dansimp
ms.author: dansimp ms.author: dansimp
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 07/09/2018 ms.date: 9/16/2019
ms.reviewer: ms.reviewer:
manager: dansimp manager: jarrettr
appliesto:
- HoloLens (1st gen)
--- ---
# Unlock Windows Holographic for Business features # Unlock Windows Holographic for Business features
Microsoft HoloLens is available in the *Development Edition*, which runs Windows Holographic (an edition of Windows 10 designed for HoloLens), and in the [Commercial Suite](hololens-commercial-features.md), which provides extra features designed for business. Microsoft HoloLens is available in the *Development Edition*, which runs Windows Holographic (an edition of Windows 10 that is designed for HoloLens), and in the [Commercial Suite](hololens-commercial-features.md), which provides extra features that are designed for business.
When you purchase the Commercial Suite, you receive a license that upgrades Windows Holographic to Windows Holographic for Business. This license can be applied to the device either through the organization's [mobile device management (MDM) provider](#edition-upgrade-using-mdm) or a [provisioning package](#edition-upgrade-using-a-provisioning-package). When you purchase the Commercial Suite, you receive a license that upgrades Windows Holographic to Windows Holographic for Business. You can apply this license to the device either by using the organization's [mobile device management (MDM) provider](#edition-upgrade-by-using-mdm) or a [provisioning package](#edition-upgrade-by-using-a-provisioning-package).
> [!TIP] > [!TIP]
> In Windows 10, version 1803, you can tell that the HoloLens has been upgraded to the business edition in **Settings** > **System**. > In Windows 10, version 1803, you can tell that the HoloLens has been upgraded to the business edition by selecting **Settings** > **System**.
## Edition upgrade using MDM ## Edition upgrade by using MDM
The enterprise license can be applied by any MDM provider that supports the [WindowsLicensing configuration service provider (CSP)](https://msdn.microsoft.com/library/windows/hardware/dn904983.aspx). The latest version of the Microsoft MDM API will support WindowsLicensing CSP. The enterprise license can be applied by any MDM provider that supports the [WindowsLicensing configuration service provider (CSP)](https://msdn.microsoft.com/library/windows/hardware/dn904983.aspx). The latest version of the Microsoft MDM API will support WindowsLicensing CSP.
For step-by-step instructions for upgrading HoloLens using Microsoft Intune, see [Upgrade devices running Windows Holographic to Windows Holographic for Business](https://docs.microsoft.com/intune/holographic-upgrade). For step-by-step instructions for upgrading HoloLens by using Microsoft Intune, see [Upgrade devices running Windows Holographic to Windows Holographic for Business](https://docs.microsoft.com/intune/holographic-upgrade).
On other MDM providers, the specific steps for setting up and deploying the policy might vary. On other MDM providers, the specific steps for setting up and deploying the policy might vary.
## Edition upgrade using a provisioning package ## Edition upgrade by using a provisioning package
Provisioning packages are files created by the Windows Configuration Designer tool that apply a specified configuration to a device. Provisioning packages are files that are created by the Windows Configuration Designer tool that apply a specified configuration to a device.
### Create a provisioning package that upgrades the Windows Holographic edition ### Create a provisioning package that upgrades the Windows Holographic edition
@ -45,45 +47,45 @@ Provisioning packages are files created by the Windows Configuration Designer to
> [!NOTE] > [!NOTE]
> You can configure [additional settings in the provisioning package](hololens-provisioning.md). > You can configure [additional settings in the provisioning package](hololens-provisioning.md).
1. On the **File** menu, click **Save**. 1. On the **File** menu, select **Save**.
1. Read the warning that project files may contain sensitive information, and click **OK**. 1. Read the warning that project files may contain sensitive information, and click **OK**.
> [!IMPORTANT] > [!IMPORTANT]
> When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed. > When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed.
1. On the **Export** menu, click **Provisioning package**. 1. On the **Export** menu, select **Provisioning package**.
1. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**. 1. Change **Owner** to **IT Admin**, which sets the precedence of this provisioning package to be higher than that of provisioning packages that are applied to this device from other sources, and then select **Next**.
1. Set a value for **Package Version**. 1. Set a value for **Package Version**.
> [!TIP] > [!TIP]
> You can make changes to existing packages and change the version number to update previously applied packages. > You can make changes to existing packages and change the version number to update previously applied packages.
1. On the **Select security details for the provisioning package**, click **Next**. 1. On **Select security details for the provisioning package**, select **Next**.
1. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location. 1. Select **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location.
Optionally, you can click **Browse** to change the default output location. Optionally, you can select **Browse** to change the default output location.
1. Click **Next**. 1. Select **Next**.
1. Click **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status. 1. Select **Build** to start building the package. The build page displays the project information, and the progress bar indicates the build status.
1. When the build completes, click **Finish**. 1. When the build completes, select **Finish**.
### Apply the provisioning package to HoloLens ### Apply the provisioning package to HoloLens
1. Connect the device via USB to a PC and start the device, but do not continue past the **fit** page of the initial setup experience (the first page with the blue box). HoloLens will show up as a device in File Explorer on the PC. 1. Using the USB cable, connect the device to a PC. Start the device, but do not continue past the **fit** page of the initial setup experience (the first page with the blue box). On the PC, HoloLens shows up as a device in File Explorer.
> [!NOTE] > [!NOTE]
> If the HoloLens device is running Windows 10, version 1607 or earlier, briefly press and release the **Volume Down** and **Power** buttons simultaneously to open File Explorer. > If the HoloLens device is running Windows 10, version 1607 or earlier, open File Explorer by briefly pressing and releasing the **Volume Down** and **Power** buttons simultaneously on the device.
1. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage. 1. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage.
1. Briefly press and release the **Volume Down** and **Power** buttons simultaneously again while on the **fit** page. 1. While HoloLens is still non the **fit** page, briefly press and release the **Volume Down** and **Power** buttons simultaneously again.
1. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package. 1. HoloLens asks you if you trust the package and would like to apply it. Confirm that you trust the package.
1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup. 1. You will see whether the package was applied successfully or not. If it was not applied successfully, you can fix your package and try again. If it succeeded, proceed with device setup.

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devices/hololens/hololens2-basic-usage.md
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title: Getting around HoloLens 2 title: Getting around HoloLens 2
description: A guide to using HoloLens 2 with your hands description: A guide to using HoloLens 2 with your hands
ms.assetid: 5f791a5c-bdb2-4c5d-bf46-4a198de68f21 ms.assetid: 5f791a5c-bdb2-4c5d-bf46-4a198de68f21
ms.date: 08/07/2019 ms.date: 9/17/2019
keywords: hololens keywords: hololens
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
@ -20,24 +20,23 @@ Ready to step into the world of holograms?
This guide provides an intro to: This guide provides an intro to:
- Hand tracking - Interacting with mixed reality
- Basic hand interactions - Using your hands and voice for interacting with holograms on HoloLens 2
- Start gesture - Navigating Windows 10 on HoloLens (Windows Holographic)
- Move, resize, rotate
## Discover mixed reality ## Discover mixed reality
On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality". On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality".
The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram even if it’s behind you using sound. And, because HoloLens understands your physical environment, you can place holograms on and around real objects like tables and walls. The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram by listening, even if it’s behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls.
Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons. Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons.
Once you know these basic interactions, getting around on HoloLens will be a snap. Once you know these basic interactions, getting around on HoloLens will be a snap.
> [!TIP] > [!TIP]
> If you have a HoloLens near you right now, the **Tips** app gives you a hands-on tutorials for hand and voice interactions on HoloLens. > If you have a HoloLens near you right now, the **Tips** app gives you a hands-on tutorials for hand interactions on HoloLens.
> Use the Start gesture to go to **Start** menu and select **Tips**. > Use the start gesture to go to **Start** or say "Go to Start" and select **Tips**.
## The hand-tracking frame ## The hand-tracking frame
@ -53,7 +52,6 @@ To **grab** a hologram near you, pinch your **thumb** and **index finger** toget
To bring up a **context menu**, like the ones you'll find on an app tile in the Start menu, **tap and hold** like you do on a touch screen. To bring up a **context menu**, like the ones you'll find on an app tile in the Start menu, **tap and hold** like you do on a touch screen.
## Use hand ray for holograms out of reach ## Use hand ray for holograms out of reach
When there are no holograms near your hands, the **touch cursor** will be hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance. When there are no holograms near your hands, the **touch cursor** will be hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance.
@ -61,7 +59,6 @@ When there are no holograms near your hands, the **touch cursor** will be hide a
> [!TIP] > [!TIP]
> If you find hand rays distracting, you can hide them by saying “Hide hand rays”. To make them reappear, say "Show hand rays." > If you find hand rays distracting, you can hide them by saying “Hide hand rays”. To make them reappear, say "Show hand rays."
### Select using air tap ### Select using air tap
To select something using **hand ray**, follow these steps: To select something using **hand ray**, follow these steps:
@ -87,6 +84,7 @@ Use **air tap and hold** to perform the following actions with hand ray:
The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. You’ll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where you’re looking**. The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. You’ll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where you’re looking**.
> [!TIP] > [!TIP]
>
> - You can use the Start gesture as long as your hands are inside the hand-tracking frame. You do not need to be looking down at the Start icon. Keep your elbow low and comfortable, and look in the direction where you want the Start menu to open. > - You can use the Start gesture as long as your hands are inside the hand-tracking frame. You do not need to be looking down at the Start icon. Keep your elbow low and comfortable, and look in the direction where you want the Start menu to open.
> - If the Start menu didn't open at the position you want, simply move your head around to reposition it. > - If the Start menu didn't open at the position you want, simply move your head around to reposition it.
> - If you have trouble reading the smaller text on the Start menu, step closer to it after it opens. > - If you have trouble reading the smaller text on the Start menu, step closer to it after it opens.
@ -102,8 +100,7 @@ You can also perform the Start gesture with one hand. To do this, hold out your
> [!IMPORTANT] > [!IMPORTANT]
> For the one-handed Start gesture to work, your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device. > For the one-handed Start gesture to work, your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device.
![Image that shows the Start icon and the one-handed Start gesture](./images/hololens-2-start-alternative.jpg) ![Image that shows the Start icon and the one-handed start gesture](./images/hololens-2-start-alternative.jpg)
## Start menu, mixed reality home, and apps ## Start menu, mixed reality home, and apps
@ -123,17 +120,16 @@ Tips is an example of an **immersive app**. An immersive app takes you away from
[Go here to learn more](holographic-home.md) about Start menu and mixed reality home, including info on how to use and manage apps on HoloLens 2. [Go here to learn more](holographic-home.md) about Start menu and mixed reality home, including info on how to use and manage apps on HoloLens 2.
## Move, resize, and rotate holograms ## Move, resize, and rotate holograms
In mixed reality home you can move, resize, and rotate app windows and 3D objects using your hands, hand ray and voice commands. In mixed reality home you can move, resize, and rotate app windows and 3D objects using your hands, hand ray and voice commands.
### Moving holograms ### Moving holograms
Move a hologram or app window using your hand or hand ray by: Move a hologram or app by following these steps:
1. Grabbing the hologram - Grab a 3D hologram anywhere inside its blue bounding box. For an app window grab its title bar. 1. Grab the hologram by pinching your index finger and thumb on the hologram or face your hand down and then close your fist over it. Grab a 3D hologram anywhere inside its blue bounding box. For an app window grab its title bar.
1. Without letting go, move your hand to position the hologram. 1. Without letting go, move your hand to position the hologram. When moving an app window this way, the app window will automatically turn to face you as it moves, making it easier to use at its new position.
1. Release your fingers to place it. 1. Release your fingers to place it.
### Resizing holograms ### Resizing holograms
@ -144,6 +140,8 @@ For an app window, when resized this way the window content will correspondingly
If you want to resize an app window so that **more content** appears in the window, use the resize handles located on the sides and bottom edges of the app window. If you want to resize an app window so that **more content** appears in the window, use the resize handles located on the sides and bottom edges of the app window.
There are two ways to resize a hologram that's further away from you. You can either grab two corners of the hologram, or use the resize controls.
### Rotating holograms ### Rotating holograms
For 3D holograms, grab and use the rotate handles that appear on the vertical edges of the bounding box. For 3D holograms, grab and use the rotate handles that appear on the vertical edges of the bounding box.
@ -151,13 +149,13 @@ For 3D holograms, grab and use the rotate handles that appear on the vertical ed
For app windows, moving an app window will cause it to automatically rotate and face you. For app windows, moving an app window will cause it to automatically rotate and face you.
You can also grab a 3D hologram or app window with **both hands** (or hand ray) at once and then: You can also grab a 3D hologram or app window with **both hands** (or hand ray) at once and then:
- Move your hands closer together or apart to resize the hologram. - Move your hands closer together or apart to resize the hologram.
- Move your hands closer and further away from your body to rotate the hologram. - Move your hands closer and further away from your body to rotate the hologram.
### Follow me, stop following ### Follow me, stop following
Holograms and app windows stay where you placed them in the world. That's not always convenient if you need to move around and want an app window to stay visible. Select the "follow me" button on the title bar to make an app window follow you as you move around. An app window that is following you will also follow you into, an out of, an immersive app. Holograms and app windows stay where you placed them in the world. That's not always convenient if you need to move around and you want an application to stay visible. To ask an app to start following you or stop following you, select **Follow me** in the top right corner of the app window (next to the **Close** button). An app window that is following you will also follow you into, an out of, an immersive app.
## Use HoloLens with your voice ## Use HoloLens with your voice
@ -171,7 +169,6 @@ You can use your voice to do most of the same things you do with hands on HoloLe
[See more voice commands and ways to use speech with HoloLens](hololens-cortana.md) [See more voice commands and ways to use speech with HoloLens](hololens-cortana.md)
## Next Steps ## Next Steps
Congratulations! you're ready to use HoloLens 2. Congratulations! you're ready to use HoloLens 2.

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devices/hololens/hololens2-hardware.md
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@ -1,8 +1,8 @@
--- ---
title: HoloLens 2 hardware title: HoloLens 2 hardware
description: An outline of the components that make up Microsoft HoloLens 2, the evolution of Microsoft's fully untethered holographic computer running Windows 10. description: An outline of the components that make up Microsoft HoloLens 2, the latest evolution of Microsoft's fully untethered holographic computer running Windows 10.
ms.assetid: 651d0430-bfbc-4685-a4fd-db7c33ce9325 ms.assetid: 651d0430-bfbc-4685-a4fd-db7c33ce9325
ms.date: 08/07/2019 ms.date: 9/17/2019
keywords: hololens keywords: hololens
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
@ -18,7 +18,7 @@ appliesto:
![HoloLens 2 side view](images/hololens2-exploded-medium.png) ![HoloLens 2 side view](images/hololens2-exploded-medium.png)
Microsoft HoloLens 2 is an untethered holographic computer. It refines the holographic computing journey started with HoloLens (1st gen) to provide a more comfortable and immersive experience paired with more options for collaborating in mixed reality. Microsoft HoloLens 2 is an untethered holographic computer. It refines the holographic computing journey started by HoloLens (1st gen) to provide a more comfortable and immersive experience paired with more options for collaborating in mixed reality.
## HoloLens components ## HoloLens components
@ -51,9 +51,9 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
| | | | | |
| - | - | | - | - |
| Head tracking | 4 visible light cameras | | Head tracking | 4 visible light cameras |
| Eye tracking | 2 IR cameras | | Eye tracking | 2 Infrared (IR) cameras |
| Depth | 1-MP Time-of-Flight depth sensor | | Depth | 1-MP Time-of-Flight depth sensor |
| IMU | Accelerometer, gyroscope, magnetometer | | Inertial measurement unit (IMU) | Accelerometer, gyroscope, magnetometer |
| Camera | 8-MP stills, 1080p30 video | | Camera | 8-MP stills, 1080p30 video |
### Audio and speech ### Audio and speech
@ -97,8 +97,8 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
| | | | | |
| - | - | | - | - |
| Six Degrees of Freedom (6DoF) tracking | World-scale positional tracking | | Six Degrees of Freedom (6DoF) tracking | World-scale positional tracking |
| Spatial Mapping | Real-time environment mesh | | Spatial mapping | Real-time environment mesh |
| Mixed Reality Capture | Mixed hologram and physical environment photos and videos | | Mixed reality capture | Mixed hologram and physical environment photos and videos |
## Pre-installed software ## Pre-installed software
@ -116,17 +116,17 @@ Microsoft HoloLens 2 is an untethered holographic computer. It refines the holo
### Safety ### Safety
HoloLens 2 has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166 HoloLens 2 has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166.
## Care and cleaning ## Care and cleaning
Handle your HoloLens carefully. Use the headband to lift and carry the HoloLens 2. Handle your HoloLens carefully. Use the headband to lift and carry the HoloLens 2.
Like seeing glasses or protective eye-wear, try to keep the HoloLens visor free of dust and fingerprints. Avoid touching the visor when possible. Repeated cleaning could damage the visor, so try to keep your device clean. As you would for glasses or protective eye-wear, try to keep the HoloLens visor free of dust and fingerprints. When possible, avoid touching the visor. Repeated cleaning could damage the visor, so try to keep your device clean.
Don't use any cleaners or solvents on your HoloLens, and don't submerge it in water or apply water directly to it. Don't use any cleaners or solvents on your HoloLens, and don't submerge it in water or apply water directly to it.
To clean the visor, remove any dust using a camel or goat hair lens brush or a bulb-style lens blower. Lightly moisten the microfiber cloth with a small amount of distilled water, then use it to wipe the visor gently in a circular motion. To clean the visor, remove any dust by using a camel or goat hair lens brush or a bulb-style lens blower. Lightly moisten the microfiber cloth with a small amount of distilled water, then use it to wipe the visor gently in a circular motion.
Clean the rest of the device, including the headband and device arms, with a lint-free cloth moistened with mild soap and water. Let your HoloLens dry completely before using it again. Clean the rest of the device, including the headband and device arms, with a lint-free cloth moistened with mild soap and water. Let your HoloLens dry completely before using it again.

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devices/hololens/hololens2-setup.md
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@ -1,8 +1,8 @@
--- ---
title: HoloLens 2 setup title: Prepare a new HoloLens 2
description: This guide walks through first time set up and hardware guide. description: This guide walks through first time set up and hardware guide.
ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32 ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32
ms.date: 08/07/2019 ms.date: 9/17/2019
keywords: hololens keywords: hololens
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
@ -14,13 +14,18 @@ appliesto:
- HoloLens 2 - HoloLens 2
--- ---
# Set up HoloLens 2 # Get your HoloLens 2 ready to use
Follow along to set up a HoloLens 2 for the first time. Follow along to set up a HoloLens 2 for the first time.
## Charge your HoloLens ## Charge your HoloLens
[Charge your HoloLens](https://support.microsoft.com/en-us/help/12627) To charge your HoloLens, connect the power supply to the charging port by using the included USB-C cable. Then plug the power supply into a power outlet. When the device is charging, the battery indicator will light up in a wave pattern.
When your HoloLens is on, the battery indicator shows the battery level in increments. When only one of the five lights is on, the battery level is below 20 percent. If the battery level is critically low and you try to turn on the device, one light will blink briefly, then go out.
> [!TIP]
> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?"
## Adjust fit ## Adjust fit
@ -34,11 +39,9 @@ If necessary, extend the headband by turning the adjustment wheel, and then loos
The overhead strap isn't required, but it can make wearing HoloLens 2 more comfortable over longer periods of time. The overhead strap isn't required, but it can make wearing HoloLens 2 more comfortable over longer periods of time.
To detach the back of the overhead strap, press the button below each connection tab and pull gently. To detach the front of the overhead strap, unhook the strap and slide it through the retractable loop on the brow pad. To reattach it, pull out the loop and slide the strap back through.
To detach the front of the overhead strap, unhook the strap and slide it through the retractable loop on the brow pad. To replace it, pull out the loop and slide the strap back through. To detach the back of the overhead strap, press the button below each connection tab and pull gently. To reattach it, push the connection tabs back into the slots until they click.
To replace the strap, push the connection tabs back into the slots until they click.
![attach or remove the HoloLens 2 head strap](images/hololens2-headstrap.png) ![attach or remove the HoloLens 2 head strap](images/hololens2-headstrap.png)
@ -48,41 +51,42 @@ To turn on your HoloLens 2, press the power button. The LED lights below the po
### Power button actions for different power transitions ### Power button actions for different power transitions
| Description | Action and Lights | |To do this |Perform this action and watch for these indicator lights |
| - | - | | - | - |
| **Single Click** to turn on | ![press power button - no lights lit](images/hololens-2-button-turn-on.png) | |To turn on |**Single click** ![Press power button - no lights lit](images/hololens-2-button-turn-on.png) |
| **Single Click** to sleep | ![press power button - three lights lit](images/hololens-2-button-sleep.png) | |To sleep |**Single click** ![Press power button - three lights lit](images/hololens-2-button-sleep.png) |
| **Single Click** to wake from sleep | ![press power button - no lights lit](images/hololens-2-button-wake.png) | |To wake from sleep |**Single click** ![Press power button - no lights lit](images/hololens-2-button-wake.png) |
| **Press and hold 5s** to turn off | ![press and hold power button - all lights lit](images/hololens-2-button-turn-off.png) | |To turn off |**Press and for hold 5s** ![Press and hold power button - all lights lit](images/hololens-2-button-turn-off.png) |
| **Press and hold 10s** to force restart if the HoloLens 2 is unresponsive. | ![press power button - all lights lit](images/hololens-2-button-turn-off.png) | |To force the Hololens to restart if it is unresponsive |**Press and hold for 10s** ![Press and hold power button - all lights lit](images/hololens-2-button-turn-off.png) |
## HoloLens indicator lights ## HoloLens indicator lights
Not sure what the indicator lights on your HoloLens mean? Here's some help. Not sure what the indicator lights on your HoloLens mean? Here's some help.
### Lights to indicate device state ### Lights that indicate the state of the device
| When the lights do this | It means | |When you do this | And then the lights do this | It means |
| - | - | | - | - | - |
| LEDs fade on to battery level as soon as power button is pressed and device starts booting. A sound will play 4s after user pressed the power button to indicate device boot is in progress. | HoloLens is starting up. | |You press the power button. |All five lights turn on, then change to indicate the battery level. After four seconds, a sound plays. | HoloLens is starting up. |
| Same LED pattern as device boot. A sound will play immediately after user pressed the power button to indicate device is awake. | HoloLens is on and ready to use. | |You press the power button. |All five lights turn on, then change to indicate the battery level. A sound immediately plays. | HoloLens is on, awake, and ready to use. |
| When power button is pressed and held LEDs all come on and fade off one by one, at which point shutdown is committed (a sound will play and “Goodbye” text will be shown on screen). If user lets go of power button before 5s is up device goes to sleep state. | HoloLens is going to sleep or shutting down, depending on press length. | |You press and hold the power button for five seconds or longer. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is shutting down. |
| On attempt to power on LED flashes 5 times, then turns off. | Battery is critically low. HoloLens needs to charge. | |You press and hold the power button for less than five seconds. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is entering sleep. |
| Blink all 5 LEDs 5 times then turn off | Boot Error | |You press the power button. |One light flashes five times, then turns off. |The HoloLens battery is critically low. Charge your HoloLens. |
|You press the power button. |All five lights flash five times, then turn off. |HoloLens cannot start correctly and is in an error state. |
### Lights to indicate battery level ### Lights that indicate the battery level
| Number of lights | Battery level | | Number of lights | Battery level |
| - | - | | - | - |
| One light fading in and out | < Critical battery (5%)* to  20 Percent | |Four solid lights, one light fading in and out |Between 100% and 81% (fully charged) |
| One solid light, one light fading in and out | 21 to 40 Percent | |Three solid lights, one light fading in and out |Between 80% and 61% |
| Two solid lights, one light fading in and out | 41 to 60 Percent | |Two solid lights, one light fading in and out |Between 60% and 41% |
| Three solid light, one light fading in and out | 61 to 80 Percent | |One solid light, one light fading in and out |Between 40% and 21% |
| Four solid light, one light fading in and out | 81 to 100 Percent (fully charged) | |One light fading in and out |Between 20% and 5% or lower (critical battery) |
## Safety and Comfort ## Safety and Comfort
### Use in safe surroundings ### Use HoloLens in safe surroundings
Use your HoloLens in a safe space that’s free of obstructions and tripping hazards. Don’t use it when you need a clear field of view and your full attention, such as while you’re operating a vehicle or doing other potentially hazardous activities. Use your HoloLens in a safe space that’s free of obstructions and tripping hazards. Don’t use it when you need a clear field of view and your full attention, such as while you’re operating a vehicle or doing other potentially hazardous activities.

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devices/hololens/hololens2-start.md
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@ -1,8 +1,8 @@
--- ---
title: HoloLens 2 first start title: Set up your HoloLens 2
description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (AAD) account. description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (AAD) account.
ms.assetid: 507305f4-e85a-47c5-a055-a3400ae8a10e ms.assetid: 507305f4-e85a-47c5-a055-a3400ae8a10e
ms.date: 08/07/2019 ms.date: 9/17/2019
keywords: hololens keywords: hololens
ms.prod: hololens ms.prod: hololens
ms.sitesec: library ms.sitesec: library
@ -14,18 +14,17 @@ appliesto:
- HoloLens 2 - HoloLens 2
--- ---
# Set up HoloLens 2 for the first time # Set up your HoloLens 2
The first time you turn on your HoloLens, you'll be guided through setting up your device, signing in with a user account, and calibrating HoloLens to your eyes. This section walks through the HoloLens 2 first start experience. The first time you turn on your HoloLens, you'll be guided through setting up your device, signing in with a user account, and calibrating HoloLens to your eyes. This section walks through the HoloLens 2 first start and setup experience.
In the next section, you'll learn how to work with HoloLens and interact with holograms. Skip ahead to [Get started with HoloLens 2](hololens2-basic-usage.md). In the next section, you'll learn how to work with HoloLens and interact with holograms. To skip ahead to that article, see [Get started with HoloLens 2](hololens2-basic-usage.md).
## Before you start ## Before you start
Before you get started, make sure you have the following available: Before you get started, make sure you have the following available:
**A network connection**. You'll need to connect your HoloLens to a network to set it up. With HoloLens 2, you can connect with Wi-Fi or using ethernet (you'll need a USB-C to ethernet adapter). **A network connection**. You'll need to connect your HoloLens to a network to set it up. With HoloLens 2, you can connect with Wi-Fi or by using ethernet (you'll need a USB-C-to-Ethernet adapter). The first that time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. [Learn more about the websites that HoloLens uses](hololens-offline.md).
The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. Setup uses [the following websites](hololens-offline.md).
**A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free. **A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free.
@ -35,7 +34,7 @@ The first time you connect, you'll need an open or password-protected network th
## Set up Windows ## Set up Windows
The first run experience will let you Set up Windows Holographic on your HoloLens 2. When you start your HoloLens, you will hear music and see a Windows logo to get started. The first time you start your HoloLens 2, your first task is to set up Windows Holographic. When you start your HoloLens, you will hear music and see a Windows logo.
![First screen during first boot](images/01-magic-moment.png) ![First screen during first boot](images/01-magic-moment.png)
@ -49,38 +48,38 @@ HoloLens 2 will walk you through the following steps:
1. Calibrate HoloLens to your eyes. You can choose to skip calibration, in which case you'll be prompted next time you log in. 1. Calibrate HoloLens to your eyes. You can choose to skip calibration, in which case you'll be prompted next time you log in.
To calibrate, you'll look at a set of targets (gems). It's fine if you blink or close your eyes during calibration but try not to stare at other objects in the room. This allows HoloLens to learn about your eye position to render your holographic world. After calibration, holograms will appear correctly even as the visor shifts on your head. To calibrate, you'll look at a set of targets (referred to as gems). It's fine if you blink or close your eyes during calibration, but try not to stare at other objects in the room. HoloLens uses this process to learn about your eye position so that ic can better render your holographic world. After calibration, holograms will appear correctly even as the visor shifts on your head.
Calibration information is stored locally on the device and is not associated with any account information. Read more about data security [here]. Calibration information is stored locally on the device and is not associated with any account information. For more information, see [Calibration data and security](hololens-calibration.md#calibration-data-and-security).
![Calibration selection screen](images/06-et-corners.png) ![Calibration selection screen](images/06-et-corners.png)
1. Connect to the internet (select Wi-Fi or your ethernet connection). 1. Connect to the internet (select Wi-Fi or your ethernet connection).
> HoloLens sets your time zone automatically based on information obtained from the Wi-Fi network. This can be changed later from Settings. HoloLens sets your time zone automatically based on information obtained from the Wi-Fi network. After setup finishes, you can change the time zone by using the Settings app.
![Connect to Wi-Fi](images/11-network.png) ![Connect to Wi-Fi](images/11-network.png)
1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**. 1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**.
- When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens will be enrolled in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available, so you will need to [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens automatically enrolls in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available. In that case, you have to [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app).
1. Enter your organizational account. 1. Enter your organizational account information.
2. Accept privacy statement and end user license agreement. 1. Accept the privacy statement and the end user license agreement.
3. Sign in using your Azure AD credentials. This may redirect to your organization's sign-in page. 1. Sign in by using your Azure AD credentials. This may redirect to your organization's sign-in page.
4. Continue with device setup. 1. Continue setting up the device.
- When you choose **I own it**, you sign in with a Microsoft account. After setup is complete, you can [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - When you choose **I own it**, you sign in with a Microsoft account. After setup is complete, you can [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app).
1. Enter your Microsoft account. 1. Enter your Microsoft account information.
2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process. 2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process.
![Set user](images/13-device-owner.png) ![Set user](images/13-device-owner.png)
1. Make a choice for enabling speech on HoloLens 2 and diagnostic telemetry. 1. Select whether to enable speech on HoloLens 2, and whether to send diagnostic telemetry.
![Enable Cortana](images/22-do-more-with-voice.png) ![Enable Cortana](images/22-do-more-with-voice.png)
1. Choose your telemetry level. If you can, please enable Full telemetry, it really helps the HoloLens engineering team. 1. Select your telemetry level. If you can, please enable Full telemetry. This information really helps the HoloLens engineering team.
![Telemetry level](images/24-telemetry.png) ![Telemetry level](images/24-telemetry.png)
1. Learn how to use the Start gesture on HoloLens 2. 1. Learn how to use the start gesture on HoloLens 2.
![Learn how to use the Start gesture](images/26-01-startmenu-learning.png) ![Learn how to use the start gesture, image 1](images/26-01-startmenu-learning.png)
![Learn how to use the Start gesture](images/26-02-startmenu-learning.png) ![Learn how to use the start gesture, image 2](images/26-02-startmenu-learning.png)
Congratulations! Setup is complete and you can begin using HoloLens. Congratulations! Setup is complete and you can begin using HoloLens.