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added text to mdatp for mac diagnostic logging

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martyav 2019-05-03 16:00:01 -04:00
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windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging
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---
title: Collecting diagnostic information from Microsoft Defender ATP for Mac
description: Describes how to collect diagnostic information from Microsoft Defender ATP for Mac.
keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra
search.product: eADQiWindows 10XVcnh
search.appverid: #met150
ms.prod: #w10
ms.mktglfcycl: #deploy
ms.sitesec: library
ms.pagetype: security
ms.author: v-maave
author: martyav
ms.localizationpriority: #medium
manager: dansimp
audience: ITPro
ms.collection: M365-security-compliance
ms.topic: conceptual
---
# Collecting diagnostic information
**Applies to:**
[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???)
>[!IMPORTANT]
>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default.
1) Increase logging level:
```bash
mavel-mojave:~ testuser$ mdatp log-level --verbose
Creating connection to daemon
Connection established
Operation succeeded
```
2) Reproduce the problem
3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file.
```bash
mavel-mojave:~ testuser$ mdatp --diagnostic
Creating connection to daemon
Connection established
"/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip"
```
4) Restore logging level:
```bash
mavel-mojave:~ testuser$ mdatp log-level --info
Creating connection to daemon
Connection established
Operation succeeded
```
## Installation issues
If an error occurs during installation, the installer will only report a general failure.
The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause.

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windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md
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---
title: Collecting diagnostic information from Microsoft Defender ATP for Mac
description: Describes how to collect diagnostic information from Microsoft Defender ATP for Mac.
keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra
search.product: eADQiWindows 10XVcnh
search.appverid: #met150
ms.prod: #w10
ms.mktglfcycl: #deploy
ms.sitesec: library
ms.pagetype: security
ms.author: v-maave
author: martyav
ms.localizationpriority: #medium
manager: dansimp
audience: ITPro
ms.collection: M365-security-compliance
ms.topic: conceptual
---
# Collecting diagnostic information
**Applies to:**
[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???)
>[!IMPORTANT]
>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default.
1) Increase logging level:
```bash
mavel-mojave:~ testuser$ mdatp log-level --verbose
Creating connection to daemon
Connection established
Operation succeeded
```
2) Reproduce the problem
3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file.
```bash
mavel-mojave:~ testuser$ mdatp --diagnostic
Creating connection to daemon
Connection established
"/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip"
```
4) Restore logging level:
```bash
mavel-mojave:~ testuser$ mdatp log-level --info
Creating connection to daemon
Connection established
Operation succeeded
```
## Installation issues
If an error occurs during installation, the installer will only report a general failure.
The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause.