mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-05-12 13:27:23 +00:00
Latest change for August 20 (#955)
This commit is contained in:
parent
49ddce43e7
commit
fa511f21e6
@ -65,6 +65,7 @@ sections:
|
|||||||
- type: markdown
|
- type: markdown
|
||||||
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
|
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
|
||||||
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
|
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
|
||||||
|
<tr><td><div id='651msg'></div><b>Windows Sandbox may fail to start with error code “0x80070002”</b><br>Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language was changed between updates<br><br><a href = '#651msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 20, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 20, 2019 <br>10:50 AM PT</td></tr>
|
||||||
<tr><td><div id='647msg'></div><b>Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error</b><br>Applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and VBScript may stop responding and you may receive an error.<br><br><a href = '#647msgdesc'>See details ></a></td><td>OS Build 18362.295<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512508' target='_blank'>KB4512508</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 17, 2019 <br>01:49 PM PT</td></tr>
|
<tr><td><div id='647msg'></div><b>Apps using Visual Basic 6 (VB6), VBA, and VBScript may stop responding with error</b><br>Applications that were made using Visual Basic 6 (VB6), macros using Visual Basic for Applications (VBA), and VBScript may stop responding and you may receive an error.<br><br><a href = '#647msgdesc'>See details ></a></td><td>OS Build 18362.295<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512508' target='_blank'>KB4512508</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 17, 2019 <br>01:49 PM PT</td></tr>
|
||||||
<tr><td><div id='634msg'></div><b>Updates may fail to install and you may receive Error 0x80073701</b><br>Installation of updates may fail and you may receive an error, \"Updates Failed, There were problems installing some updates, but we'll try again later\" and \"Error 0x80073701.\"<br><br><a href = '#634msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 16, 2019 <br>04:28 PM PT</td></tr>
|
<tr><td><div id='634msg'></div><b>Updates may fail to install and you may receive Error 0x80073701</b><br>Installation of updates may fail and you may receive an error, \"Updates Failed, There were problems installing some updates, but we'll try again later\" and \"Error 0x80073701.\"<br><br><a href = '#634msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 16, 2019 <br>04:28 PM PT</td></tr>
|
||||||
<tr><td><div id='627msg'></div><b>Domain connected devices that use MIT Kerberos realms will not start up</b><br>Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after updating.<br><br><a href = '#627msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 13, 2019 <br>06:59 PM PT</td></tr>
|
<tr><td><div id='627msg'></div><b>Domain connected devices that use MIT Kerberos realms will not start up</b><br>Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after updating.<br><br><a href = '#627msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>August 13, 2019 <br>06:59 PM PT</td></tr>
|
||||||
@ -77,7 +78,6 @@ sections:
|
|||||||
<tr><td><div id='536msg'></div><b>The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU</b><br>Some apps or games that needs to perform graphics intensive operations may close or fail to open on Surface Book 2 devices with Nvidia dGPU.<br><br><a href = '#536msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>July 16, 2019 <br>09:04 AM PT</td></tr>
|
<tr><td><div id='536msg'></div><b>The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU</b><br>Some apps or games that needs to perform graphics intensive operations may close or fail to open on Surface Book 2 devices with Nvidia dGPU.<br><br><a href = '#536msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>July 16, 2019 <br>09:04 AM PT</td></tr>
|
||||||
<tr><td><div id='534msg'></div><b>Initiating a Remote Desktop connection may result in black screen</b><br>When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen.<br><br><a href = '#534msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>July 12, 2019 <br>04:42 PM PT</td></tr>
|
<tr><td><div id='534msg'></div><b>Initiating a Remote Desktop connection may result in black screen</b><br>When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen.<br><br><a href = '#534msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>July 12, 2019 <br>04:42 PM PT</td></tr>
|
||||||
<tr><td><div id='530msg'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><br>Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\"<br><br><a href = '#530msgdesc'>See details ></a></td><td>OS Build 18362.175<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503293' target='_blank'>KB4503293</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>July 10, 2019 <br>07:09 PM PT</td></tr>
|
<tr><td><div id='530msg'></div><b>Devices starting using PXE from a WDS or SCCM servers may fail to start</b><br>Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) may fail to start with error \"0xc0000001.\"<br><br><a href = '#530msgdesc'>See details ></a></td><td>OS Build 18362.175<br><br>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503293' target='_blank'>KB4503293</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>July 10, 2019 <br>07:09 PM PT</td></tr>
|
||||||
<tr><td><div id='476msg'></div><b>Windows Sandbox may fail to start with error code “0x80070002”</b><br>Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language was changed between updates<br><br><a href = '#476msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 20, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>June 10, 2019 <br>06:06 PM PT</td></tr>
|
|
||||||
<tr><td><div id='450msg'></div><b>Unable to discover or connect to Bluetooth devices</b><br>Microsoft has identified compatibility issues with some versions of Realtek and Qualcomm Bluetooth radio drivers.<br><br><a href = '#450msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:48 PM PT</td></tr>
|
<tr><td><div id='450msg'></div><b>Unable to discover or connect to Bluetooth devices</b><br>Microsoft has identified compatibility issues with some versions of Realtek and Qualcomm Bluetooth radio drivers.<br><br><a href = '#450msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:48 PM PT</td></tr>
|
||||||
<tr><td><div id='447msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain. <br><br><a href = '#447msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
|
<tr><td><div id='447msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain. <br><br><a href = '#447msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
|
||||||
<tr><td><div id='446msg'></div><b>Cannot launch Camera app </b><br>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.<br><br><a href = '#446msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
|
<tr><td><div id='446msg'></div><b>Cannot launch Camera app </b><br>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.<br><br><a href = '#446msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
|
||||||
@ -130,10 +130,10 @@ sections:
|
|||||||
- type: markdown
|
- type: markdown
|
||||||
text: "
|
text: "
|
||||||
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
|
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
|
||||||
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='651msgdesc'></div><b>Windows Sandbox may fail to start with error code “0x80070002”</b><div>Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Next steps: </strong>We are working on a resolution and estimates a solution will be available in late August.</div><br><a href ='#651msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 20, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>August 20, 2019 <br>10:50 AM PT<br><br>Opened:<br>May 24, 2019 <br>04:20 PM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='603msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating to Windows 10, version 1903, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div> </div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#603msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>Last updated:<br>August 01, 2019 <br>08:44 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='603msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating to Windows 10, version 1903, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div> </div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#603msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>Last updated:<br>August 01, 2019 <br>08:44 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='601msgdesc'></div><b>Gamma ramps, color profiles, and night light settings do not apply in some cases</b><div>Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.</div><div><br></div><div>Microsoft has identified some scenarios in which these features may have issues or stop working, for example:</div><ul><li>Connecting to (or disconnecting from) an external monitor, dock, or projector</li><li>Rotating the screen</li><li>Updating display drivers or making other display mode changes</li><li>Closing full screen applications</li><li>Applying custom color profiles</li><li>Running applications that rely on custom gamma ramps</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>If you find that your night light has stopped working, try turning the night light off and on, or restarting your computer. For other color setting issues, restart your computer to correct the issue.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#601msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>August 01, 2019 <br>06:27 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:28 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='601msgdesc'></div><b>Gamma ramps, color profiles, and night light settings do not apply in some cases</b><div>Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.</div><div><br></div><div>Microsoft has identified some scenarios in which these features may have issues or stop working, for example:</div><ul><li>Connecting to (or disconnecting from) an external monitor, dock, or projector</li><li>Rotating the screen</li><li>Updating display drivers or making other display mode changes</li><li>Closing full screen applications</li><li>Applying custom color profiles</li><li>Running applications that rely on custom gamma ramps</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>If you find that your night light has stopped working, try turning the night light off and on, or restarting your computer. For other color setting issues, restart your computer to correct the issue.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#601msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>August 01, 2019 <br>06:27 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:28 AM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='597msgdesc'></div><b>Display brightness may not respond to adjustments</b><div>Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Windows 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change.</div><div><br></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a> and the safeguard hold has been removed. Please ensure you have applied the resolving update before attempting to update to the Windows 10 May 2019 Update (version 1903). Please note, it can take up to 48 hours for the safeguard to be removed.</div><br><a href ='#597msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a></td><td>Resolved:<br>July 26, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:56 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='597msgdesc'></div><b>Display brightness may not respond to adjustments</b><div>Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Windows 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change.</div><div><br></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a> and the safeguard hold has been removed. Please ensure you have applied the resolving update before attempting to update to the Windows 10 May 2019 Update (version 1903). Please note, it can take up to 48 hours for the safeguard to be removed.</div><br><a href ='#597msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a></td><td>Resolved:<br>July 26, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:56 AM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='476msgdesc'></div><b>Windows Sandbox may fail to start with error code “0x80070002”</b><div>Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#476msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 20, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Investigating<br><a href = '' target='_blank'></a></td><td>Last updated:<br>June 10, 2019 <br>06:06 PM PT<br><br>Opened:<br>May 24, 2019 <br>04:20 PM PT</td></tr>
|
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='450msgdesc'></div><b>Unable to discover or connect to Bluetooth devices</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Check with your device manufacturer (OEM) to see if an updated driver is available and install it.</div><div><br></div><ul><li>For Qualcomm drivers, you will need to install a driver version greater than 10.0.1.11.</li><li>For Realtek drivers, you will need to install a driver version greater than 1.5.1011.0.</li></ul><div></div><div><strong>Note</strong> Until an updated driver has been installed, we recommend you do not attempt to manually update using the<strong> Update now </strong>button or the Media Creation Tool. </div><div><br></div><div><strong>Next steps: </strong>Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update.<strong> </strong> </div><div><br></div><br><a href ='#450msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:48 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='450msgdesc'></div><b>Unable to discover or connect to Bluetooth devices</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Check with your device manufacturer (OEM) to see if an updated driver is available and install it.</div><div><br></div><ul><li>For Qualcomm drivers, you will need to install a driver version greater than 10.0.1.11.</li><li>For Realtek drivers, you will need to install a driver version greater than 1.5.1011.0.</li></ul><div></div><div><strong>Note</strong> Until an updated driver has been installed, we recommend you do not attempt to manually update using the<strong> Update now </strong>button or the Media Creation Tool. </div><div><br></div><div><strong>Next steps: </strong>Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update.<strong> </strong> </div><div><br></div><br><a href ='#450msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:48 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='447msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div> </div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Workaround:</strong></div><div>On the “What needs your attention\" notification, click the <strong>Back </strong>button to remain on your current version of Windows 10. (Do not click <strong>Confirm</strong> as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration.</div><div><br></div><div>For more information, see <a href=\"https://www.intel.com/content/www/us/en/support/articles/000030792/graphics-drivers.html\" target=\"_blank\" style=\"\">Intel's customer support guidance</a> and the Microsoft knowledge base article <a href=\"https://support.microsoft.com/help/4465877\" target=\"_blank\" style=\"\">KB4465877</a>.</div><div><br></div><div><strong>Note</strong> We recommend you do not attempt to update your devices until newer device drivers are installed.</div><div><br></div><div><strong>Next steps: </strong>You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.</div><br><a href ='#447msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='447msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div> </div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Workaround:</strong></div><div>On the “What needs your attention\" notification, click the <strong>Back </strong>button to remain on your current version of Windows 10. (Do not click <strong>Confirm</strong> as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration.</div><div><br></div><div>For more information, see <a href=\"https://www.intel.com/content/www/us/en/support/articles/000030792/graphics-drivers.html\" target=\"_blank\" style=\"\">Intel's customer support guidance</a> and the Microsoft knowledge base article <a href=\"https://support.microsoft.com/help/4465877\" target=\"_blank\" style=\"\">KB4465877</a>.</div><div><br></div><div><strong>Note</strong> We recommend you do not attempt to update your devices until newer device drivers are installed.</div><div><br></div><div><strong>Next steps: </strong>You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.</div><br><a href ='#447msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
|
||||||
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='446msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><p class=\"ql-indent-1\">\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To temporarily resolve this issue, perform one of the following:</div><div><br></div><ul><li>Unplug your camera and plug it back in.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Disable and re-enable the driver in Device Manager. In the Search box, type \"Device Manager\" and press <strong>Enter</strong>. In the Device Manager dialog box, expand <strong>Cameras</strong>, then right-click on any <strong>RealSense</strong> driver listed and select <strong>Disable device</strong>. Right click on the driver again and select <strong>Enable device</strong>.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Restart the <strong>RealSense </strong>service. In the Search box, type \"Task Manager\" and hit <strong>Enter</strong>. In the Task Manager dialog box, click on the <strong>Services </strong>tab, right-click on <strong>RealSense</strong>, and select <strong>Restart</strong>. </li></ul><div></div><div><strong>Note </strong>This workaround will only resolve the issue until your next system restart.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#446msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>
|
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='446msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><p class=\"ql-indent-1\">\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To temporarily resolve this issue, perform one of the following:</div><div><br></div><ul><li>Unplug your camera and plug it back in.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Disable and re-enable the driver in Device Manager. In the Search box, type \"Device Manager\" and press <strong>Enter</strong>. In the Device Manager dialog box, expand <strong>Cameras</strong>, then right-click on any <strong>RealSense</strong> driver listed and select <strong>Disable device</strong>. Right click on the driver again and select <strong>Enable device</strong>.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Restart the <strong>RealSense </strong>service. In the Search box, type \"Task Manager\" and hit <strong>Enter</strong>. In the Task Manager dialog box, click on the <strong>Services </strong>tab, right-click on <strong>RealSense</strong>, and select <strong>Restart</strong>. </li></ul><div></div><div><strong>Note </strong>This workaround will only resolve the issue until your next system restart.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#446msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>
|
||||||
|
Loading…
x
Reference in New Issue
Block a user