diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index ddc95c5a9c..bf0d615201 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -224,7 +224,7 @@ Event logs (*.evtx) $Windows.~BT\Sources\RollbackAdditional logs collected during rollback. Setupmem.dmp: If OS bugchecks during upgrade, setup will attempt to extract a mini-dump.
-Setupapi: Device install issues – 0x30018
+Setupapi: Device install issues - 0x30018
Event logs: Generic rollbacks (0xC1900101) or unexpected reboots. @@ -250,21 +250,11 @@ See the following example: Warning MIG Could not replace object C:\Users\user1\Cookies. Target Object cannot be removed. -
+ ### Analyze log files - - - - - - - - - -

To analyze Windows Setup log files:

    @@ -344,24 +334,15 @@ Therefore, Windows Setup failed because it was not able to migrate the corrupt f 27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C -This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f. - - - +

    This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f. ## Resolution procedures - - - ### 0xC1900101 - - - A frequently observed result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the downlevel phase. 0xC1900101 is a generic rollback code, and usually indicates that an incompatible driver is present. The incompatible driver can cause blue screens, system hangs, and unexpected reboots. Analysis of supplemental log files is often helpful, such as:
    - The minidump file: $Windows.~bt\Sources\Rollback\setupmem.dmp,