diff --git a/windows/security/information-protection/bitlocker/bitlocker-recovery-loop-break.md b/windows/security/information-protection/bitlocker/bitlocker-recovery-loop-break.md index 6d996b7090..862c89585a 100644 --- a/windows/security/information-protection/bitlocker/bitlocker-recovery-loop-break.md +++ b/windows/security/information-protection/bitlocker/bitlocker-recovery-loop-break.md @@ -26,16 +26,12 @@ If you've entered the correct Bitlocker recovery key multiple times, and are sti > [!NOTE] > Try these steps only after you have restarted your device at least once. -1. On the initial recovery screen, don't enter your recovery key. Instead, select **Skip this drive**. +1. On the initial recovery screen, don't enter your recovery key, instead, select **Skip this drive**. -1. On the next screen, select **Troubleshoot**. +2. Navigate to **Troubleshoot** > **Advanced options**, and select **Command prompt**. -1. On the Troubleshoot screen, select **Advanced options**. +3. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp ` -1. On the Advanced options screen, select **Command prompt**. +4. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:` -1. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp ` - -1. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:` - -1. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system +5. Once the last command is run, you can exit the command prompt and continue to boot into your operating system.