---
title: Office CSP
description: The Office configuration service provider (CSP) enables a Microsoft Office client to be installed on a device. This CSP was added in Windows 10, version 1703.
ms.author: v-madhi
ms.topic: article
ms.prod: w10
ms.technology: windows
author: v-madhi@microsoft.com
ms.date: 06/04/2019
ms.reviewer: 
manager: dansimp
---

# Office CSP


The Office configuration service provider (CSP) enables a Microsoft Office client to be installed on a device via the Office Deployment Tool (ODT). For more information, see [Configuration options for the Office Deployment Tool](https://technet.microsoft.com/library/jj219426.aspx) and [How to assign Office 365 apps to Windows 10 devices with Microsoft Intune](https://docs.microsoft.com/intune/apps-add-office365). 

This CSP was added in Windows 10, version 1703.

For additional information, see [Office DDF](office-ddf.md).

The following diagram shows the Office configuration service provider in tree format.

![Office CSP diagram](images/provisioning-csp-office.png)

<a href="" id="office"></a>**./Device/Vendor/MSFT/Office/ or ./User/Vendor/MSFT/Office**  
The root node for the Office configuration service provider.</p>

<a href="" id="installation"></a>**Installation**  
Specifies the options for the Microsoft Office installation.

The supported operations are Add, Delete, and Get.

<a href="" id="id"></a>**Installation/_id_**  
Specifies a unique identifier that represents the ID of the Microsoft Office product to install. 

The supported operations are Add, Delete, and Get.

<a href="" id="install"></a>**Installation/_id_/Install**  
Installs Office by using the XML data specified in the configuration.xml file. 

The supported operations are Get and Execute.

<a href="" id="status"></a>**Installation/_id_/Status**  
The Microsoft Office installation status. 

The only supported operation is Get.

<a href="" id="finalstatus"></a>**Installation/_id_/FinalStatus**  
Added in Windows 10, version 1809. Indicates the status of the Final Office 365 installation.

The only supported operation is Get.

Behavior:  
-  When Office CSP is triggered to install, it will first check if the FinalStatus node exists or not. If the node exists, delete it.
-  When Office installation reaches any terminal states (either success or failure), this node is created that contains the following values:  
    - When status = 0: 70 (succeeded)
    - When status != 0: 60 (failed)

<a href="" id="currentstatus"></a>**Installation/CurrentStatus**  
Returns an XML of current Office 365 installation status on the device.

The only supported operation is Get.

## Examples

Sample SyncML to install Office 365 Business Retail from current channel.

```syntax
<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Exec>
      <CmdID>7</CmdID>
        <Item>
          <Target>
            <LocURI>./Vendor/MSFT/Office/Installation/0AA79349-F334-4859-96E8-B4AB43E9FEA0/install</LocURI>
          </Target>
          <Meta>
            <Format xmlns="syncml:metinf">chr</Format>
          </Meta> 
          <Data>&lt;Configuration&gt;&lt;Add OfficeClientEdition=&quot;32&quot; Channel=&quot;Current&quot;&gt;&lt;Product ID=&quot;O365BusinessRetail&quot;&gt;&lt;Language ID=&quot;en-us&quot; /&gt;&lt;/Product&gt;&lt;/Add&gt;&lt;Display Level=&quot;None&quot; AcceptEULA=&quot;TRUE&quot; /&gt;&lt;/Configuration&gt;</Data>
        </Item>
    </Exec>
    <Final/>
  </SyncBody>
</SyncML>
```

To uninstall the Office 365 from the system:

```syntax
<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Exec>
      <CmdID>7</CmdID>
        <Item>
          <Target>
            <LocURI>./Vendor/MSFT/Office/Installation/E24B23D8-94A8-4997-9E6E-8FF25025845B/install</LocURI>
          </Target>
          <Meta>
            <Format xmlns="syncml:metinf">chr</Format>
          </Meta> 
          <Data>&lt;Configuration&gt;&lt;Remove All=&quot;TRUE&quot;/&gt;&lt;Display Level=&quot;None&quot; AcceptEULA=&quot;TRUE&quot; /&gt;&lt;/Configuration&gt;</Data>
        </Item>
    </Exec>
    <Final/>
  </SyncBody>
</SyncML>
```

To get the current status of Office 365 on the device.

``` syntax
<SyncML xmlns="SYNCML:SYNCML1.2">
  <SyncBody>
    <Get>
      <CmdID>7</CmdID>
        <Item>
          <Target>
            <LocURI>./Vendor/MSFT/Office/Installation/CurrentStatus</LocURI>
          </Target>
        </Item>
    </Get>
    <Final/>
  </SyncBody>
</SyncML>
```

## Status code

<table>
<colgroup>
<col width="30%" />
<col width="50%" />
<col width="20%" />

</colgroup>
<thead>
<tr class="header">
<th>Status</th>
<th>Description</th>
<th>Comment</th>
</tr>
</thead>
<tbody>
<tr>
<td>0</td>
<td>Installation succeeded</td>
<td>OK</td>
</tr>
<tr>
<td>997</td>
<td>Installation in progress</td>
<td></td>
</tr>
<tr>
<td>13</td>
<td>ERROR_INVALID_DATA 
<p>Cannot verify signature of the downloaded Office Deployment Tool (ODT)<p></td>
<td>Failure</td>
</tr>
<tr>
<td>1460</td>
<td>ERROR_TIMEOUT 
<p>Failed to download ODT</p></td>
<td>Failure</td>
</tr>
<tr>
<td>1602 </td>
<td>ERROR_INSTALL_USEREXIT 
<p>User cancelled the installation </p></td>
<td>Failure</td>
</tr>
<tr>
<td>1603</td>
<td>ERROR_INSTALL_FAILURE
<p>Failed any pre-req check.</p>
<ul>
<li>SxS (Tried to install when 2016 MSI is installed)</li>
<li>Bit mismatch between the currently installed Office and the Office that was attempting to be installed (such as when you try to install a 32-bit version while 64-bit version is currently installed.)</li>
</ul>
</td>
<td>Failure</td>
</tr>
<tr>
<td>17000</td>
<td>ERROR_PROCESSPOOL_INITIALIZATION 
<p>Failed to start C2RClient </p></td>
<td>Failure</td>
</tr>
<tr>
<td>17001</td>
<td>ERROR_QUEUE_SCENARIO 
<p>Failed to queue installation scenario in C2RClient</p></td>
<td>Failure</td>
</tr>
<tr>
<td>17002</td>
<td>ERROR_COMPLETING_SCENARIO 
<p>Failed to complete the process. Possible reasons:</p>
<ul>
<li>Installation cancelled by user</li>
<li>Installation cancelled by another installation</li>
<li>Out of disk space during installation </li>
<li>Unknown language ID</li>
</ul></td>
<td>Failure</td>
</tr>
<tr>
<td>17003</td>
<td>ERROR_ANOTHER_RUNNING_SCENARIO 
<p>Another scenario is running</p></td>
<td>Failure</td>
</tr>
<tr>
<td>17004</td>
<td>ERROR_COMPLETING_SCENARIO_NEED_CLEAN_UP
<p>Possible reasons:</p>
<ul> 
<li>Unknown SKUs</li>
<li>Content does't exist on CDN
<ul><li>such as trying to install an unsupported LAP, like zh-sg</li>
<li>CDN issue that content is not available</li></ul>
</li>
<li>Signature check issue, such as failed the signature check for Office content</li>
<li>User cancelled
</ul>
</td>
<td>Failure</td>
</tr>
<tr>
<td>17005</td>
<td>ERROR_SCENARIO_CANCELLED_AS_PLANNED</td>
<td>Failure</td>
</tr>
<tr>
<td>17006</td>
<td>ERROR_SCENARIO_CANCELLED
<p>Blocked update by running apps</p></td>
<td>Failure</td>
</tr>
<tr>
<td>17007</td>
<td>ERROR_REMOVE_INSTALLATION_NEEDED
<p>The client is requesting client clean up in a "Remove Installation" scenario</p></td>
<td>Failure</td>
</tr>
<tr>
<td>17100</td>
<td>ERROR_HANDLING_COMMAND_LINE
<p>C2RClient command line error </p></td>
<td>Failure</td>
</tr>
<tr>
<td>0x80004005</td>
<td>E_FAIL 
<p>ODT cannot be used to install Volume license</p></td>
<td>Failure</td>
</tr>
<tr>
<td>0x8000ffff </td>
<td>E_UNEXPECTED
<p>Tried to uninstall when there is no C2R Office on the machine.</p></td>
<td>Failure</td>
</tr>
</tbody>
</table>