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adjusting bullets a little
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@ -160,13 +160,11 @@ By default the table is limited to a few recent rows. To see all rows click anyw
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When we allow reliability events from all processes, the list of apps fills with noisy processes which don't feel like meaningful end-user apps (for example, taskhost.exe or odd-test-thing.exe). In order to draw focus to the apps which matter most to users, App Reliability uses a series of filters to limit what appears in the list. The filter criteria include the following:
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- Filter out background processes which have no detected user interaction.
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- Filter out operating system processes which, despite having user interaction, do not feel like apps (for example, Logonui.exe, Winlogon.exe).
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- Known limitation: Some processes which may feel like apps are not currently detected as such (and are therefore filtered out as OS processes). These include explorer.exe, iexplore.exe, microsoftedge.exe, and several others.
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- Remove apps which are not widely used in your environment.
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- Known limitation: This may result in an app that you consider important being filtered out when that app is not among the 30 most widely used in your environment.
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- Filter out operating system processes which, despite having user interaction, do not feel like apps (for example, Logonui.exe, Winlogon.exe). **Known limitation:** Some processes which may feel like apps are not currently detected as such (and are therefore filtered out as OS processes). These include Explorer.exe, Iexplore.exe, Microsoftedge.exe, and several others.
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- Remove apps which are not widely used in your environment. **Known limitation:** This might result in an app that you consider important being filtered out when that app is not among the 30 most widely used in your environment.
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We welcome your suggestions and feedback on this filtering process at the [Device Health Tech Community](https://aka.ms/community/DeviceHealth). [WHY NOT FEEDBACK HUB?]
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We welcome your suggestions and feedback on this filtering process at the [Device Health Tech Community](https://aka.ms/community/DeviceHealth).
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#### Why are there multiple names and entries for the same app?
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For example, you might see *Skype for Business*, *‘skype for business’*, and *Lync* listed separately, but you only use *Skype for Business*. Or you might see *MyApp Pro* and *MyApp Professional* listed separately, even though they feel like the same thing.
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@ -220,8 +218,8 @@ Click a specific login error in this view to see a list of all instances for tha
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Included in this view are device attributes and error attributes such as the following:
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- LogonStatus/LogonSubStatus: Status code for the login attempt
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- SignInFailureReason: Known failure reasons evaluated from status or sub-status.
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- SuggestedSignInRemediation: Suggested remediation that was presented to the user at the time of error.
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- SignInFailureReason: Known failure reasons evaluated from status or sub-status
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- SuggestedSignInRemediation: Suggested remediation that was presented to the user at the time of error
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The filters in the left pane allow you to filter errors to a particular operating system, device model, or other parameters. Alternatively, clicking the most frequently failing models from the Login Health perspective will take you to a list of error instances filtered to the login type and specified device model within the specified time range.
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