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updates for account settings

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Trudy Hakala 2016-04-26 14:31:39 -07:00
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10
windows/manage/manage-orders-windows-store-for-business.md
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@ -56,15 +56,13 @@ Refunds work a little differently for free apps, and apps that have a price. In
**To refund an order**
First, reclaim licenses.
Reclaim licenses, and then request a refund.
1. Sign in to the [Store for Business](http://businessstore.microsoft.com).
2. Click **Manage**, and then choose **Inventory**.
3. Find the app you want to refund, click the ellipses under **Action**, and then choose **View license details**.
4. Select the number of licenses you need to reclaim, and then click **Reclaim licenses**.
Then, request a refund.
1. Click **Manage**, and then choose **Order history**.
2. Click the order you want to refund, and click **Refund order**.
4. Select the number of licenses you need to reclaim, and then click **Reclaim licenses**.
5. Click **Manage**, and then choose **Order history**.
6. Click the order you want to refund, and click **Refund order**.
For free apps, the app will be removed from your inventory.

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windows/manage/update-windows-store-for-business-account-settings.md
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@ -1,11 +1,9 @@
---
title: Update Windows Store for Business account settings (Windows 10)
description: The Account information page in Windows Store for Business shows information about your organization that you can update, including country or region, organization name, default domain, and language preference.
ms.assetid: CEFFF451-D7D2-4A35-AF28-4A72B9582585
ms.prod: W10
ms.mktglfcycl: manage
ms.sitesec: library
author: TrudyHa
---
# Update Windows Store for Business account settings
@ -16,39 +14,96 @@ author: TrudyHa
- Windows 10
- Windows 10 Mobile
The **Account information** page in Windows Store for Business shows information about your organization that you can update, including: country or region, organization name, default domain, and language preference. These are settings in the Azure AD directory that you used when signing up for Store for Business
The **Account information** page in Windows Store for Business allows you to manage organization information, payment options, and offline licensing settings. The organization information and payment options are required before you can acquire apps that have a price.
If you need to change any of these settings, you can use Office 365 admin portal, or Azure admin portal.
## Organization information
We’ll need your business address, email contact, and tax-exemption certificates that apply to your country or locale.
**Business address and email contact**<br>Before purchasing apps that have a fee, you need to add or update your organization's business address, and contact email address .
**To make updates to Store for Business directory settings in Office 365**
We use the Business address to calculate sales tax. If your organization's address has already been entered for other commercial purchases through the Microsoft Store, or through other online purchases such as Office 365 or Azure subscriptions, then we’ll use the same address in the Windows Store for Business. If we don’t have an address, we’ll ask you to enter it during your first purchase.
1. [Sign in to Office 365](http://go.microsoft.com/fwlink/p/?LinkId=708616) with your work or school account.
We need an email address in case we need to contact you about your Store for Business account. This email account should reach the admin for your organization’s O365 or Azure AD tenant that is used with Store for Business.
2. Go to the [Office 365 admin center](http://go.microsoft.com/fwlink/p/?LinkId=708620).
To update Organization information, click **Edit organization information**.
3. Select your organization's name on the right side of the page.
## Organization tax information ##
Taxes for Windows Store for Business purchases are determined by your business address. Some countries can provide tax IDs.
4. Change the information you want to update, and then click **Save.**
|Market| Tax identifier |
|------|----------------|
| Brazil | CPNJ (required), CCMID (optional) |
| India | CST ID, VAT ID |
| Taiwan | Unified business number|
For more information about updating organization information, see [Change your organization's address, technical contact email, and other information](http://go.microsoft.com/fwlink/p/?LinkId=708621).
**Tax-exempt status**
**To make updates to Store for Business directory settings in Azure management portal**
If you qualify for tax-exempt status in your market, start a service request to establish tax exempt status for your organization.
1. Sign in to the Azure Portal as Administrator.
**To start a service request**
1. Sign in to the [Store for Business](http://businessstore.microsoft.com).
2. Click **Support**, and then under **Store or account support** click **Start a service request**.
2. Click **Active Directory**.
You’ll need this documentation:
3. On the **Directory** tab, choose your directory
|Country or locale | Documentation |
|------------------|----------------|
| United States | Sales Tax Exemption Certificate |
| Canada | Certificate of Exemption (or equivalent letter of authorization) |
| Ireland | 13B/56A Tax Exemption Certificate|
| International organizations that hold tax exaemption | Certification / letter confirmation from local tax authorities |
4. Click the **Configure** tab.
For more information about updating organization information, see [Add your own domain name in Azure AD](http://go.microsoft.com/fwlink/p/?LinkId=708622).
 
 
**Calculating tax**
Sales taxes are calculated against the unit price, and then aggregated.
For example:<br>
(unit price X tax rate) X quantity = total sales tax
-or-
($1.29 X .095) X 100 = $12.25
##Payment options##
You can purchase apps from the Windows Store for Business using your credit card. You can enter your credit card information on Account Information, or when you purchase an app. We currently accept these credit cards:
1. VISA
2. MasterCard
3. Discover
4. American Express
5. Japan Commercial Bureau (JCB)
**Note**:<br>
Not all cards available in all countries. When you add a payment option, Store for Business shows which cards are available in your region.
**To add a new payment option**
1. Sign in to [Store for Business](http://businessstore.microsoft.com).
2. Click **Settings**, and then click **Account information**.
3. Under **My payment options**, tap or click **Show my payment options**, and then select the type of credit card that you want to add.
4. Add information to any required fields, and then click **Next**.
Once you click Next, the information you provided will be validated with a test authorization transaction and, if validated, the payment option will be added to your list of available payment options. Otherwise, you will be prompted for additional information or notified if there are any problems.
**Note**: <br>When adding credit or debit cards, you may be prompted to enter a CVV . The CVV is only used for verification purposes and is not stored in our systems after validation.
**To update a payment option**:
1. Sign in to [Store for Business](http://businessstore.microsoft.com).
2. Click **Settings**, and then click **Account information**.
3. Under My payment options > Credit Cards, select the payment option that you want to update, and then click Update.
4. Enter any updated information in the appropriate fields, and then click Next.
Once you click Next, the information you provided will be validated with a test authorization transaction and, if validated, the payment option will be added to your list of available payment options. Otherwise, you will be prompted for additional information or notified if there are any problems.
**Note**:<br> Certain actions, like updating or adding a payment option, require temporary “test authorization” transactions to validate the payment option. These may appear on your statement as $0.00 authorizations or as small pending transactions. These transactions are temporary and should not impact your account unless you make several changes in a short period of time or have a low balance.
##Offline licensing##
Offline licensing is a new licensing option for Windows 10. With offline licenses, organizations can cache apps and their licenses to deploy within their network. ISVs or devs can opt-in their apps for offline licensing when they submit them to the developer center. Only apps that are opted in to offline licensing will show that they are available for offline licensing in Store for Business. This model means organizations can deploy apps when users or devices do not have connectivity to the Store.
You have the following distribution options for offline-licensed apps:
- Include the app in a provisioning package, and then use it as part of imaging a device.
- Distribute the app through a management tool.
For more information, see Distribute apps to your employees from the Store for Business.