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Update windows-autopatch-windows-quality-update-overview.md

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windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md
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@ -111,7 +111,7 @@ Windows Autopatch schedules and deploys required Out of Band (OOB) updates relea
> [!CAUTION]
> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release.
The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release.
> [!IMPORTANT]
> Pausing or resuming an update can take up to eight hours to be applied to devices. Windows Autopatch uses Microsoft Intune as its management solution and that's the average frequency devices take to communicate back to Microsoft Intune with new instructions to pause, resume or rollback updates.<p>For more information, see [how long does it take for devices to get a policy, profile, or app after they are assigned from Microsoft Intune](/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned).</p>
@ -136,9 +136,6 @@ The three following statuses are associated with paused quality updates:
| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. |
| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. After approval, the update deployment status will change to **Customer Pause**. Once this happens, you can resume the update deployment in Windows Autopatch Release management blade. |
> [!NOTE]
> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft.
## Remediating Ineligible and/or Not up to Date devices
To ensure your devices receive Windows quality updates, Windows Autopatch provides information on how you can remediate [Ineligible Devices (Customer Actions)](../operate/windows-autopatch-windows-quality-update-reports-overview.md#ineligible-devices-customer-action). In addition, the Windows Autopatch service may remediate [Not up to Date devices](../operate/windows-autopatch-windows-quality-update-reports-overview.md#not-up-to-date-microsoft-action) to bring them back into compliance.