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Angela Fleischmann
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18
windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md
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@ -23,6 +23,15 @@ You can submit support tickets to Microsoft using the Windows Autopatch admin ce
Support requests are triaged and responded to as they're received. Support requests are triaged and responded to as they're received.
**To submit a new support request:**
1. Sign into the [Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431) and navigate to the **Tenant administration** menu.
1. In the **Windows Autopatch** section, select **Support requests**.
1. In the **Support requests** section, select **+ New support request**.
1. Enter your question(s) and/or a description of the problem.
1. Review all the information you provided for accuracy.
1. When you're ready, select **Create**.
### Premier and Unified support options ### Premier and Unified support options
If you have a **Premier** or **Unified** support contract, when you submit a new request, or edit an active support request, you can: If you have a **Premier** or **Unified** support contract, when you submit a new request, or edit an active support request, you can:
@ -40,15 +49,6 @@ Depending on your support contract, the following severity options are available
| Premier | Severity A, B or C | | Premier | Severity A, B or C |
| Unified | Critical or non-critical | | Unified | Critical or non-critical |
**To submit a new support request:**
1. Sign into the [Endpoint Manager admin center](https://go.microsoft.com/fwlink/?linkid=2109431) and navigate to the **Tenant administration** menu.
1. In the **Windows Autopatch** section, select **Support requests**.
1. In the **Support requests** section, select **+ New support request**.
1. Enter your question(s) and/or a description of the problem.
1. Review all the information you provided for accuracy.
1. When you're ready, select **Create**.
## Manage an active support request ## Manage an active support request
The primary contact for the support request will receive email notifications when a case is created, assigned to a service engineer to investigate, and mitigated. If, at any point, you have a question about the case, the best way to get in touch is to reply directly to one of those emails. If we have questions about your request or need more details, we'll email the primary contact listed on the support requests. The primary contact for the support request will receive email notifications when a case is created, assigned to a service engineer to investigate, and mitigated. If, at any point, you have a question about the case, the best way to get in touch is to reply directly to one of those emails. If we have questions about your request or need more details, we'll email the primary contact listed on the support requests.

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windows/whats-new/whats-new-windows-11-version-22H2.md
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@ -120,3 +120,8 @@ For more information, see [Supported configuration service provider (CSP) polici
Windows 11, version 22H2, includes additional improvements for people with disabilities: system-wide live captions, Focus sessions, voice access, and more natural voices for Narrator. For more information, see [New accessibility features coming to Windows 11](https://blogs.windows.com/windowsexperience/2022/05/10/new-accessibility-features-coming-to-windows-11/) and [How inclusion drives innovation in Windows 11](https://blogs.windows.com/windowsexperience/?p=177554). Windows 11, version 22H2, includes additional improvements for people with disabilities: system-wide live captions, Focus sessions, voice access, and more natural voices for Narrator. For more information, see [New accessibility features coming to Windows 11](https://blogs.windows.com/windowsexperience/2022/05/10/new-accessibility-features-coming-to-windows-11/) and [How inclusion drives innovation in Windows 11](https://blogs.windows.com/windowsexperience/?p=177554).
For more information, see [Accessibility information for IT professionals](/windows/configuration/windows-10-accessibility-for-itpros). For more information, see [Accessibility information for IT professionals](/windows/configuration/windows-10-accessibility-for-itpros).
## High Efficiency Video Coding (HEVC) support
<!--7475101-->
Starting in Windows 11, version 22H2, support for High Efficiency Video Coding (HEVC) is now available. You can play HEVC videos in any video app on your Windows 11 device. HEVC is designed to take advantage of hardware capabilities on some newer devices to support 4K and Ultra HD content.
For devices that don't have hardware support for HEVC videos, software support is provided, but the playback experience might vary based on the video resolution and your devices performance.