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Update change-home-to-edu.md
Removing references to Kivuto
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@ -21,12 +21,11 @@ Customers with qualifying subscriptions can upgrade student-owned and institutio
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> [!NOTE]
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> To be qualified for this process, customers must have a Windows Education subscription that includes the student use benefit and must have access to the Volume Licensing Service Center (VLSC) or the Microsoft 365 Admin Center.
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IT admins can upgrade student devices using a multiple activation key (MAK) manually or through Mobile Device Management (MDM). Alternatively, IT admins can set up a portal through [Kivuto OnTheHub](http://onthehub.com) where students can request a *Windows Pro Education* product key. The following table provides the recommended method depending on the scenario.
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IT admins can upgrade student devices using a multiple activation key (MAK) manually or through Mobile Device Management (MDM). The following table provides the recommended method depending on the scenario.
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| Method | Product key source | Device ownership | Best for |
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| MDM | VLSC | Personal (student-owned) | IT admin initiated via MDM |
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| Kivuto | Kivuto | Personal (student-owned) | Initiated on device by student, parent, or guardian |
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| Provisioning package | VLSC | Personal (student-owned) or Corporate (institution-owned) | IT admin initiated at first boot |
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These methods apply to devices with *Windows Home* installed; institution-owned devices can be upgraded from *Windows Professional* or *Windows Pro Edu* to *Windows Education* or *Windows Enterprise* using [Windows 10/11 Subscription Activation](/windows/deployment/windows-10-subscription-activation).
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@ -80,13 +79,6 @@ For a full list of methods to perform a Windows edition upgrade and more details
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After upgrading from *Windows Home* to *Windows Education* there are some considerations for what happens during downgrade, reset or reinstall of the operating system.
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The following table highlights the differences by upgrade product key type:
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| Product Key Type | Downgrade (in-place) | Reset | Student reinstall |
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| VLSC | No | Yes | No |
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| Kivuto OnTheHub | No | Yes | Yes |
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### Downgrade
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It isn't possible to downgrade to *Windows Home* from *Windows Education* without reinstalling Windows.
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@ -99,8 +91,6 @@ If the computer is reset, Windows Education is retained.
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The Education upgrade doesn't apply to reinstalling Windows. Use the original Windows edition when reinstalling Windows. The original product key or [firmware-embedded product key](#what-is-a-firmware-embedded-activation-key) is used to activate Windows.
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If students require a *Windows Pro Education* key that can work on a new install of Windows, they should use [Kivuto OnTheHub](http://onthehub.com) to request a key before graduation.
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For details on product keys and reinstalling Windows, see [Find your Windows product key](https://support.microsoft.com/windows/find-your-windows-product-key-aaa2bf69-7b2b-9f13-f581-a806abf0a886).
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### Resale
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