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updating logging information for 3rd party CA SSO issue
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@ -59,14 +59,23 @@ https://support.microsoft.com/topic/a34a400a-51d5-f2a1-c8c0-7a6c9c49cb78).
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### Identifying On-premises Resource Access Issues with Third-Party CAs
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This issue can be identified using network traces or Kerberos logging from the client. In the network trace, the client will fail to place a TGS_REQ request when a user attempts to access a resource. On the client, this can be observed in Kerberos event logs:
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This issue can be identified using network traces or Kerberos logging from the client. In the network trace, the client will fail to place a TGS_REQ request when a user attempts to access a resource. On the client, this can be observed in the Kerberos operation event log under **Application and Services/Microsoft/Windows/Security-Kerberos/Operational**. These logs are default disabled. The failure event for this case will include the following information:
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Log Name: Microsoft-Windows-Kerberos/Operational
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Source: Microsoft-Windows-Security-Kerberos
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Event ID: 107
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GUID: {98e6cfcb-ee0a-41e0-a57b-622d4e1b30b1}
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Task Category: None
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Level: Error
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Keywords:
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User: SYSTEM
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Description:
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The Kerberos client received a KDC certificate that does not have a matched domain name.
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Expected Domain Name: ad.contoso.com
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Error Code: 0xC000006D
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See [How to enable Kerberos event logging](https://docs.microsoft.com/troubleshoot/windows-server/identity/enable-kerberos-event-logging#enable-kerberos-event-logging-on-a-specific-computer) for information on enabling Kerberos logs on a client device.
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### Resolving On-premises Resource Access Issue with Third-Party CAs
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To resolve this issue, domain controller certificates need to be updated so the certificate subject contains directory path of the server object (distinguished name).
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