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Merge pull request #5353 from lukeoreilly/patch-2

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Light-flash pattern and actions for potential hardware issue(s)
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Dani Halfin
2019-11-04 15:59:48 -08:00
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parent 9913994ae7 817c97dc9a
commit 3bb88bfe06
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devices/hololens/hololens2-setup.md
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@ -102,6 +102,7 @@ Not sure what the indicator lights on your HoloLens mean? Want to know how HoloL
| - | - | - |
| You press the Power button. | One light flashes five times, then turns off. | The HoloLens battery is critically low. Charge your HoloLens. |
| You press the Power button. | All five lights flash five times, then turn off. | HoloLens cannot start correctly and is in an error state. [Reinstall the operating system](hololens-recovery.md) to recover your device. |
| You press the Power button. | The 1st, 3rd, and 5th lights flash together continually. | HoloLens may have a hardware failure. To be sure, [reinstall the OS](hololens-recovery.md#hololens-2), and try again. After reinstalling the OS, if the light-flash pattern persists, contact [support](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=3ec35c62-022f-466b-3a1e-dbbb7b9a55fb). |
## Safety and comfort