This commit is contained in:
Greg Lindsay
2019-08-01 15:05:26 -07:00
parent ebe692cc58
commit 4100e6997f
5 changed files with 1 additions and 1 deletions

View File

@ -180,7 +180,7 @@ To reregister an Autopilot device from MPC, an OEM or CSP would:
2. Navigate to the Customer > Devices page and click the **Add devices** button to upload the csv file.
![device](images/device2.png)<br>
![device](images/device2.png)
![device](images/device3.png)
In the case of reregistering a repaired device through MPC, the uploaded csv file must contain the 4K HH for the device, and not just the PKID or Tuple (SerialNumber + OEMName + ModelName). If only the PKID or Tuple were used, the Autopilot service would be unable to find a match in the Autopilot database, since no 4K HH info was ever previously submitted for this essentially “new” device, and the upload will fail, likely returning a ZtdDeviceNotFound error. So, again, only upload the 4K HH, not the Tuple or PKID.

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