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Update tvm-remediation.md
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@ -53,14 +53,14 @@ The dashboard will show that status of your top remediation activities. Click an
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## When to file for exception instead of remediating issues
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You can file exceptions to exclude certain recommendation from showing up in reports and affecting risk scores or secure scores.
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When you select a security recommendation, it opens up a flyout screen with details and options for next step. You can either **Open software page**, choose from **Remediation options**, go through **Exception options** to file for exceptions, or **Report inaccuracy**.
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When you select a security recommendation, it opens up a flyout screen with details and options for your next step. You can either **Open software page**, choose from **Remediation options**, go through **Exception options** to file for exceptions, or **Report inaccuracy**.
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Select **Exception options** and a flyout screen opens.
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### Exception justification
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If the security recommendation stemmed from a false positive report, or if there are existing business justification that blocks the remediation, such as compensating control, productivity needs, compliance, or if there's already a planned remediation grace period, you can file an exception and indicate the reason.
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If the security recommendation stemmed from a false positive report, or if there are existing business justification that blocks the remediation, such as compensating control, productivity needs, compliance, or if there's already a planned remediation grace period, you can file an exception and indicate the reason. The following list details the justifications behind the exception options:
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- **Compensating/alternate control** - A 3rd party control that mitigates this recommendation exists, for example, if Network Firewall - - prevents access to a machine, third party antivirus
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- **Productivity/business need** - Remediation will impact productivity or interrupt business-critical workflow
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@ -85,6 +85,13 @@ However, you also have the option to filter your view based on exception justifi
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- **Expired** - The exception that you've filed is no longer in effect
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- **In effect** - The exception that you've filed is in progress
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### Exception impact on scores
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Creating an exception can potentially affect the Exposure Score (for both types of weaknesses) and Secure Score (for configurations) of your organization in the following manner:
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- **No impact** - Removes the recommendation from the lists (which can be reverse through filters), but will not affect the scores
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- **Mitigation-like impact** - As if the recommendation was mitigated (and scores will be adjusted accordingly) when you select it as a compensating control.
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- **Hybrid** - Provides visibility on both No impact and Mitigation-like impact. It shows both the Exposure Score and Secure Score the exception option created
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## Related topics
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- [Risk-based Threat & Vulnerability Management](next-gen-threat-and-vuln-mgt.md)
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- [Threat & Vulnerability Management dashboard overview](tvm-dashboard-insights.md)
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