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education/windows/windows-10-pro-to-pro-edu-upgrade.md
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---
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title: Windows 10: Pro to Pro Education upgrade
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description: Describes how IT Pros can opt into a Windows 10 Pro Education upgrade from the Windows Store for Business.
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ms.prod: w10
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ms.mktglfcycl: deploy
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ms.sitesec: library
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ms.pagetype: edu
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author: CelesteDG
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---
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# Upgrade Windows 10 Pro to Windows 10 Pro Education from Windows Store for Business
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Windows 10 Pro Education is a new offering in Windows 10 Anniversary Update (Windows 10, version 1607). This edition builds on the commercial version of Windows 10 Pro and provides important management controls needed in schools by providing education-specific default settings.
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If you have an education tenant and use Windows 10 Pro in your schools now, IT Pros can opt-in to a free upgrade to Windows 10 Pro Education through the Windows Store for Business. To take advantage of this offering, you must have the following:
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- Windows 10 Pro, version 1607 (also known as Windows 10 Anniversary Update) or later installed on the devices to be upgraded.
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- Azure Active Directory (Azure AD) available for identity management.
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Starting with Windows 10, version 1607, you can easily move from Windows 10 Pro to Windows 10 Pro Education—no keys and no reboots. After one of your users enters the Azure AD credentials associated with a Windows 10 Pro Education license, the operating system turns from Windows 10 Pro to Windows 10 Pro Education and all the appropriate Windows 10 Pro Education features are unlocked. When a license expires or is transferred to another user, the Windows 10 Pro Education device seamlessly steps back down to Windows 10 Pro.
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Previously, only schools or organizations with a Microsoft Volume Licensing Agreement could deploy Windows 10 Pro Education to their users. Now, if you have an education tenant, you can take advantage of the Windows 10 Pro Education features.
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When you upgrade to Windows 10 Pro Education, you get the following benefits:
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- **Windows 10 Pro Education edition**. Devices currently running Windows 10 Pro, version 1607 can get Windows 10 Pro Education Current Branch (CB). This benefit does not include Long Term Service Branch (LTSB).
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- **Support from one to hundreds of users**. The Windows 10 Pro Education program does not have a limitation on the number of licenses an organization can have.
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- **Deploy on up to five devices**. For each user covered by the license, you can deploy Windows 10 Enterprise edition on up to five devices.
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> [!IMPORTANT]
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> **TBD - Reviewers:** Does the above item apply here?
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- **Roll back to Windows 10 Pro at any time**. When a user’s subscription expires or is transferred to another user, the Windows 10 Pro Education device reverts seamlessly to Windows 10 Pro edition (after a grace period of up to 90 days).
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- **Move licenses between users**. Licenses can be quickly and easily reallocated from one user to another user, allowing you to optimize your licensing investment against changing needs.
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> [!IMPORTANT]
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> **TBD - Reviewers:** Does the following section apply to Pro Education?
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How does the Windows 10 Pro to Pro Education upgrade program compare with Microsoft Volume Licensing Agreements and Software Assurance?
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- [Microsoft Volume Licensing](http://www.microsoft.com/en-us/licensing/default.aspx) programs are broader in scope, providing organizations with access to licensing for all Microsoft products.
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- [Software Assurance](http://www.microsoft.com/en-us/Licensing/licensing-programs/software-assurance-default.aspx) provides organizations with the following categories of benefits:
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- **Deployment and management**. These benefits include planning services, Microsoft Desktop Optimization (MDOP), Windows Virtual Desktop Access Rights, Windows-To-Go Rights, Windows Roaming Use Rights, Windows Thin PC, Windows RT Companion VDA Rights, and other benefits.
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- **Training**. These benefits include training vouchers, online e-learning, and a home use program.
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- **Support**. These benefits include 24x7 problem resolution support, backup capabilities for disaster recovery, System Center Global Service Monitor, and a passive secondary instance of SQL Server.
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- **Specialized**. These benefits include step-up licensing availability (which enables you to migrate software from an earlier edition to a higher-level edition) and to spread license and Software Assurance payments across three equal, annual sums.
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In summary, the Windows 10 Pro Education free upgrade through the Windows Store for Business is an upgrade offering that provides organizations easier, more flexible access to the benefits of Windows 10 Pro Education edition.
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## Compare Windows 10 Pro and Pro Education editions
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Windows 10 Enterprise edition has a number of features that are unavailable in Windows 10 Pro. Table 1 lists the Windows 10 Enterprise features not found in Windows 10 Pro. Many of these features are security-related, whereas others enable finer-grained device management.
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*Table 1. Windows 10 Enterprise features not found in Windows 10 Pro*
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<table>
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<colgroup>
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<col width="20%" />
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<col width="80%" />
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</colgroup>
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<thead>
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<tr class="header">
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<th align="left">Feature</th>
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<th align="left">Description</th>
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</tr>
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</thead>
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<tbody>
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<tr class="odd">
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<td align="left"><p>Credential Guard<strong>\*</strong></p></td>
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<td align="left"><p>This feature uses virtualization-based security to help protect security secrets (for example, NTLM password hashes, Kerberos Ticket Granting Tickets) so that only privileged system software can access them. This helps prevent Pass-the-Hash or Pass-the-Ticket attacks.</p>
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<p>Credential Guard has the following features:</p>
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<ul>
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<li><p>**Hardware-level security**. Credential Guard uses hardware platform security features (such as Secure Boot and virtualization) to help protect derived domain credentials and other secrets.</p></li>
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<li><p>**Virtualization-based security**. Windows services that access derived domain credentials and other secrets run in a virtualized, protected environment that is isolated.</p></li>
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<li><p>**Improved protection against persistent threats**. Credential Guard works with other technologies (e.g., Device Guard) to help provide further protection against attacks, no matter how persistent.</p></li>
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<li><p>**Improved manageability**. Credential Guard can be managed through Group Policy, Windows Management Instrumentation (WMI), or Windows PowerShell.</p></li>
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</ul>
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<p>For more information, see [Protect derived domain credentials with Credential Guard](http://technet.microsoft.com/itpro/windows/keep-secure/credential-guard).</p>
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<p>\* <i>Credential Guard requires UEFI 2.3.1 or greater with Trusted Boot; Virtualization Extensions such as Intel VT-x, AMD-V, and SLAT must be enabled; x64 version of Windows; IOMMU, such as Intel VT-d, AMD-Vi; BIOS Lockdown; TPM 2.0 recommended for device health attestation (will use software if TPM 2.0 not present)</i></p></td>
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</tr>
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<tr class="even">
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<td align="left"><p>Device Guard</p></td>
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<td align="left"><p>This feature is a combination of hardware and software security features that allows only trusted applications to run on a device. Even if an attacker manages to get control of the Windows kernel, he or she will be much less likely to run executable code. Device Guard can use virtualization-based security (VBS) in Windows 10 Enterprise edition to isolate the Code Integrity service from the Windows kernel itself. With VBS, even if malware gains access to the kernel, the effects can be severely limited, because the hypervisor can prevent the malware from executing code.</p>
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<p>Device Guard does the following:</p>
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<ul>
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<li><p>Helps protect against malware</p></li>
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<li><p>Helps protect the Windows system core from vulnerability and zero-day exploits</p></li>
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<li><p>Allows only trusted apps to run</p></li>
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</ul>
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<p>For more information, see [Introduction to Device Guard](https://technet.microsoft.com/itpro/windows/keep-secure/introduction-to-device-guard-virtualization-based-security-and-code-integrity-policies).</p></td>
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</tr>
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<tr class="odd">
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<td align="left"><p>AppLocker management</p></td>
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<td align="left"><p>This feature helps IT pros determine which applications and files users can run on a device (also known as “whitelisting”). The applications and files that can be managed include executable files, scripts, Windows Installer files, dynamic-link libraries (DLLs), packaged apps, and packaged app installers.</p>
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<p>For more information, see [AppLocker](https://technet.microsoft.com/itpro/windows/keep-secure/applocker-overview).</p></td>
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</tr>
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<tr class="even">
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<td align="left"><p>Application Virtualization (App-V)</p></td>
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<td align="left"><p>This feature makes applications available to end users without installing the applications directly on users’ devices. App-V transforms applications into centrally managed services that are never installed and don't conflict with other applications. This feature also helps ensure that applications are kept current with the latest security updates.</p>
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<p>For more information, see [Getting Started with App-V for Windows 10](https://technet.microsoft.com/itpro/windows/manage/appv-getting-started).</p></td>
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</tr>
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<tr class="odd">
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<td align="left"><p>User Experience Virtualization (UE-V)</p></td>
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<td align="left"><p>With this feature, you can capture user-customized Windows and application settings and store them on a centrally managed network file share. When users log on, their personalized settings are applied to their work session, regardless of which device or virtual desktop infrastructure (VDI) sessions they log on to.</p>
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<p>UE-V provides the ability to do the following:</p>
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<ul>
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<li><p>Specify which application and Windows settings synchronize across user devices</p></li>
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<li><p>Deliver the settings anytime and anywhere users work throughout the enterprise</p></li>
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<li><p>Create custom templates for your third-party or line-of-business applications</p></li>
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<li><p>Recover settings after hardware replacement or upgrade, or after re-imaging a virtual machine to its initial state</p></li>
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</ul>
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<p>For more information, see [User Experience Virtualization (UE-V) for Windows 10 overview](https://technet.microsoft.com/itpro/windows/manage/uev-for-windows).</p></td>
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</tr>
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<tr class="even">
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<td align="left"><p>Managed User Experience</p></td>
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<td align="left"><p>This feature helps customize and lock down a Windows device’s user interface to restrict it to a specific task. For example, you can configure a device for a controlled scenario such as a kiosk or classroom device. The user experience would be automatically reset once a user signs off. You can also restrict access to services including Cortana or the Windows Store, and manage Start layout options, such as:</p>
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<ul>
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<li><p>Removing and preventing access to the Shut Down, Restart, Sleep, and Hibernate commands</p></li>
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<li><p>Removing Log Off (the User tile) from the Start menu</p></li>
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<li><p>Removing frequent programs from the Start menu</p></li>
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<li><p>Removing the All Programs list from the Start menu</p></li>
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<li><p>Preventing users from customizing their Start screen</p></li>
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<li><p>Forcing Start menu to be either full-screen size or menu size</p></li>
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<li><p>Preventing changes to Taskbar and Start menu settings</p></li>
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</ul>
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</tr>
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</tbody>
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</table>
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## Preparing for deployment of Windows 10 Pro Education licenses
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You probably have on-premises Active Directory Domain Services (AD DS) domains. Users will use their domain-based credentials to sign in to the AD DS domain. Before you start deploying Windows 10 Pro Education to users, you need to synchronize the identities in the on-premises AD DS domain with Azure AD.
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You might ask why you need to synchronize these identities. The answer is so that users will have a *single identity* that they can use to access their on-premises apps and cloud services that use Azure AD (such as Windows 10 Pro Education). This means that users can use their existing credentials to sign in to Azure AD and access the cloud services that you provide and manage for them.
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**Figure 1** illustrates the integration between the on-premises AD DS domain with Azure AD. [Microsoft Azure Active Directory Connect](http://www.microsoft.com/en-us/download/details.aspx?id=47594) (Azure AD Connect) is responsible for synchronization of identities between the on-premises AD DS domain and Azure AD. Azure AD Connect is a service that you can install on-premises or in a virtual machine in Azure.
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**Figure 1. On-premises AD DS integrated with Azure AD**
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For more information about integrating on-premises AD DS domains with Azure AD, see the following resources:
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- [Integrating your on-premises identities with Azure Active Directory](http://azure.microsoft.com/en-us/documentation/articles/active-directory-aadconnect/)
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- [Azure AD + Domain Join + Windows 10](https://blogs.technet.microsoft.com/enterprisemobility/2016/02/17/azure-ad-domain-join-windows-10/)
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### Preparing for deployment: reviewing requirements
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Devices must be running Windows 10 Pro, version 1607, and be Azure Active Directory joined, or domain joined with Azure AD Connect. Customers who are federated with Azure Active Directory are also eligible. For more information, see [Review requirements on devices](#review-requirements-on-devices), later in this topic.
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<!-- Watch the preceding link if you divide this into multiple topics. -->
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## Explore the upgrade experience
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Now that you've upgraded from Pro to Pro Education, and Windows 10 Pro Education licenses have been assigned to users, the users are ready to upgrade their devices running Windows 10 Pro, version 1607 edition to Windows 10 Pro Education edition. So what will the users experience? How will they upgrade their devices?
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### Step 1: Join users’ devices to Azure AD
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Users can join a device to Azure AD the first time they start the device (during setup), or they can join a device that they already use running Windows 10 Pro, version 1607.
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**To join a device to Azure AD the first time the device is started**
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1. During the initial setup, on the **Who owns this PC?** page, select **My organization**, and then click **Next**, as illustrated in **Figure 2**.
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<img src="images/enterprise-e3-who-owns.png" alt="Who owns this PC? page in Windows 10 setup" width="624" height="351" />
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**Figure 2. The “Who owns this PC?” page in initial Windows 10 setup**
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2. On the **Choose how you’ll connect** page, select **Join Azure AD**, and then click **Next**, as illustrated in **Figure 3**.
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<img src="images/enterprise-e3-choose-how.png" alt="Choose how you'll connect - page in Windows 10 setup" width="624" height="351" />
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**Figure 3. The “Choose how you’ll connect” page in initial Windows 10 setup**
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3. On the **Let’s get you signed in** page, enter the Azure AD credentials, and then click **Sign in**, as illustrated in **Figure 4**.
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<img src="images/enterprise-e3-lets-get.png" alt="Let's get you signed in - page in Windows 10 setup" width="624" height="351" />
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**Figure 4. The “Let’s get you signed in” page in initial Windows 10 setup**
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Now the device is Azure AD joined to the company’s subscription.
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**To join a device to Azure AD when the device already has Windows 10 Pro, version 1607 installed and set up**
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1. Go to **Settings > Accounts > Access work or school**, as illustrated in **Figure 5**.
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<img src="images/enterprise-e3-connect-to-work-or-school.png" alt="Connect to work or school configuration" width="624" height="482" />
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**Figure 5. Connect to work or school configuration in Settings**
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2. In **Set up a work or school account**, click **Join this device to Azure Active Directory**, as illustrated in **Figure 6**.
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<img src="images/enterprise-e3-set-up-work-or-school.png" alt="Set up a work or school account" width="624" height="603" />
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**Figure 6. Set up a work or school account**
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3. On the **Let’s get you signed in** page, enter the Azure AD credentials, and then click **Sign in**, as illustrated in **Figure 7**.
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<img src="images/enterprise-e3-lets-get-2.png" alt="Let's get you signed in - dialog box" width="624" height="603" />
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**Figure 7. The “Let’s get you signed in” dialog box**
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Now the device is Azure AD joined to the company’s subscription.
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### Step 2: Sign in using Azure AD account
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Once the device is joined to your Azure AD subscription, the user will sign in by using his or her Azure AD account, as illustrated in **Figure 8**. The Windows 10 Pro Education license associated with the user will enable Windows 10 Enterprise edition capabilities on the device.
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<img src="images/enterprise-e3-sign-in.png" alt="Sign in, Windows 10" width="624" height="351" />
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**Figure 8. Sign in by using Azure AD account**
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### Step 3: Verify that Pro Education edition is enabled
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You can verify the Windows 10 Pro Education in **Settings > Update & Security > Activation**, as illustrated in **Figure 9**.
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<span id="win-10-activated-subscription-active"/>
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#### Figure 9 - Windows 10 Pro Education in Settings
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<img src="images/enterprise-e3-win-10-activated-enterprise-subscription-active.png" alt="Windows 10 activated and subscription active" width="624" height="407" />
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If there are any problems with the Windows 10 Pro Education license or the activation of the license, the **Activation** panel will display the appropriate error message or status. You can use this information to help you diagnose the licensing and activation process.
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## Troubleshoot the user experience
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In some instances, users may experience problems with the Windows 10 Pro Education upgrade. The most common problems that users may experience are as follows:
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- The existing Windows 10 Pro, version 1607 operating system is not activated.
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- The Windows 10 Pro Education upgrade has lapsed or has been removed.
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Use the following figures to help you troubleshoot when users experience these common problems:
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- [Figure 9](#win-10-activated-subscription-active) illustrates a device in a healthy state, where Windows 10 Pro, version 1607 is activated and the Windows 10 Pro Education upgrade is active.
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- [Figure 10](#win-10-not-activated) illustrates a device on which Windows 10 Pro, version 1607 is not activated, but the Windows 10 Pro Education upgrade is active.
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- [Figure 11](#subscription-not-active) illustrates a device on which Windows 10 Pro, version 1607 is activated, but the Windows 10 Pro Education upgrade is lapsed or removed.
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- [Figure 12](#win-10-not-activated-subscription-not-active) illustrates a device on which Windows 10 Pro, version 1607 license is not activated and the Windows 10 Pro Education upgrade is lapsed or removed.
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<span id="win-10-not-activated"/>
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### Figure 10 - Windows 10 Pro, version 1607 edition not activated in Settings
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<img src="images/enterprise-e3-win-10-not-activated-enterprise-subscription-active.png" alt="Windows 10 not activated and subscription active" width="624" height="407" /><br><br>
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<span id="subscription-not-active"/>
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### Figure 11 - Windows 10 Pro Education upgrade lapsed or removed in Settings
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<img src="images/enterprise-e3-win-10-activated-enterprise-subscription-not-active.png" alt="Windows 10 activated and subscription not active" width="624" height="407" /><br><br>
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<span id="win-10-not-activated-subscription-not-active"/>
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### Figure 12 - Windows 10 Pro, version 1607 edition not activated and Windows 10 Pro Education upgrade lapsed or removed in Settings
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<img src="images/enterprise-e3-win-10-not-activated-enterprise-subscription-not-active.png" alt="Windows 10 not activated and subscription not active" width="624" height="407" /><br><br>
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### Review requirements on devices
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Devices must be running Windows 10 Pro, version 1607, and be Azure Active Directory joined, or domain joined with Azure AD Connect. Customers who are federated with Azure Active Directory are also eligible. You can use the following procedures to review whether a particular device meets requirements.
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**To determine if a device is Azure Active Directory joined:**
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1. Open a command prompt and type **dsregcmd /status**.
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2. Review the output under Device State. If the **AzureAdJoined** status is YES, the device is Azure Active Directory joined.
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**To determine the version of Windows 10:**
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- At a command prompt, type:
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**winver**
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A popup window will display the Windows 10 version number and detailed OS build information.
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If a device is running a previous version of Windows 10 Pro (for example, version 1511), it will not be upgraded to Windows 10 Enterprise when a user signs in, even if the user has been assigned a subscription in the CSP portal.
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## Related topics
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[Connect domain-joined devices to Azure AD for Windows 10 experiences](https://azure.microsoft.com/en-us/documentation/articles/active-directory-azureadjoin-devices-group-policy/)
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[Compare Windows 10 editions](https://www.microsoft.com/en-us/WindowsForBusiness/Compare)
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[Windows for business](https://www.microsoft.com/en-us/windowsforbusiness/default.aspx)
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