deepblue/windows-itpro-docs
1
0
Fork 0
mirror of https://github.com/MicrosoftDocs/windows-itpro-docs.git synced 2025-06-27 08:13:39 +00:00
Code Issues Actions 3 Packages Projects Releases Wiki Activity

Merged PR 6546: Merge retireURTR to master

Browse Source 
Retired "Troubleshooting Upgrade Readiness" topic and set a redirect at that URL to point to the new Windows Analytics Troubleshooting topic (contains same material).
This commit is contained in:
Jaime Ondrusek
2018-03-21 22:00:48 +00:00
parent 3fc71475ce 94eafc1e73
commit 523d7053c3
4 changed files with 21 additions and 39 deletions
Download Patch File Download Diff File Expand all files Collapse all files

1
windows/deployment/TOC.md
View File

@ -241,7 +241,6 @@
##### [Step 2: Resolve issues](upgrade/upgrade-readiness-resolve-issues.md)
##### [Step 3: Deploy Windows](upgrade/upgrade-readiness-deploy-windows.md)
##### [Additional insights](upgrade/upgrade-readiness-additional-insights.md)
#### [Troubleshoot Upgrade Readiness](upgrade/troubleshoot-upgrade-readiness.md)
### [Monitor Windows Updates with Update Compliance](update/update-compliance-monitor.md)
#### [Get started with Update Compliance](update/update-compliance-get-started.md)
#### [Use Update Compliance](update/update-compliance-using.md)

BIN
windows/deployment/update/images/upgrade-analytics-unsubscribe.png Normal file
View File

Binary file not shown.
Side by Side

After

Width:  |  Height:  |  Size: 33 KiB

19
windows/deployment/update/windows-analytics-FAQ-troubleshooting.md
View File

@ -31,6 +31,8 @@ If you've followed the steps in the [Enrolling devices in Windows Analytics](win
[Upgrade Readiness doesn't show IE site discovery data from some devices](#upgrade-readiness-doesnt-show-ie-site-discovery-data-from-some-devices)
[Disable Upgrade Readiness](#disable-upgrade-readiness)
### Devices not showing up
@ -153,6 +155,23 @@ Finally, Upgrade Readiness only collects IE site discovery data on devices that
[comment]: # (Device names are not showing up properly? Starting with Windows 10 1803, the device name is no longer collected by default and requires a separate opt-in by setting HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\DataCollection\AllowDeviceNameInTelemetry:DWORD == 1. This is done by default if you run the latest version of the deployment script, or can be set via policy. If the policy is not set, then the device name will show up as "Unknown (aka.ms/analyticsDeviceName)")
### Disable Upgrade Readiness
If you want to stop using Upgrade Readiness and stop sending diagnostic data data to Microsoft, follow these steps:
1. Unsubscribe from the Upgrade Readiness solution in the OMS portal. In the OMS portal, go to **Settings** > **Connected Sources** > **Windows Telemetry** and choose the **Unsubscribe** option.
![Upgrade Readiness unsubscribe](images/upgrade-analytics-unsubscribe.png)
2. Disable the Commercial Data Opt-in Key on computers running Windows 7 SP1 or 8.1. On computers running Windows 10, set the diagnostic data level to **Security**:
**Windows 7 and Windows 8.1**: Delete CommercialDataOptIn registry property from *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*
**Windows 10**: Follow the instructions in the [Configure Windows diagnostic data in your organization](/configuration/configure-windows-diagnostic-data-in-your-organization.md) topic.
3. If you enabled **Internet Explorer Site Discovery**, you can disable Internet Explorer data collection by setting the *IEDataOptIn* registry key to value "0". The IEDataOptIn key can be found under: *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*.
4. **Optional step:** You can also remove the “CommercialId” key from: "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection".
## Other common questions
### What are the requirements and costs for Windows Analytics solutions?

40
windows/deployment/upgrade/troubleshoot-upgrade-readiness.md
View File

@ -1,39 +1,3 @@
---
title: Troubleshoot Upgrade Readiness (Windows 10)
description: Provides troubleshooting information for Upgrade Readiness.
ms.prod: w10
author: greg-lindsay
ms.date: 04/19/2017
---
# Troubleshoot Upgrade Readiness
If you’re having issues seeing data in Upgrade Readiness after running the Upgrade Readiness Deployment script, make sure it completes successfully without any errors. Check the output of the script in the command window and/or log UA_dateTime_machineName.txt to ensure all steps were completed successfully. In addition, we recommend that you wait at least 48 hours before checking OMS for data after the script first completes without reporting any error.
If you still don’t see data in Upgrade Readiness, follow these steps:
1. Download and extract the [Upgrade Readiness Deployment Script](https://go.microsoft.com/fwlink/?LinkID=822966&clcid=0x409). Ensure the “Pilot/Diagnostics” folder is included .
2. Edit the script as described in [Upgrade Readiness deployment script](upgrade-readiness-deployment-script.md).
3. Check that isVerboseLogging is set to $true.
4. Run the script again. Log files will be saved to the directory specified in the script.
5. Open a support case with Microsoft Support through your regular channel and provide this information.
## Disable Upgrade Readiness
If you want to stop using Upgrade Readiness and stop sending diagnostic data data to Microsoft, follow these steps:
1. Unsubscribe from the Upgrade Readiness solution in the OMS portal. In the OMS portal, go to **Settings** > **Connected Sources** > **Windows Telemetry** and choose the **Unsubscribe** option.
![Upgrade Readiness unsubscribe](../images/upgrade-analytics-unsubscribe.png)
2. Disable the Commercial Data Opt-in Key on computers running Windows 7 SP1 or 8.1. On computers running Windows 10, set the diagnostic data level to **Security**:
**Windows 7 and Windows 8.1**: Delete CommercialDataOptIn registry property from *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*
**Windows 10**: Follow the instructions in the [Configure Windows diagnostic data in your organization](/configuration/configure-windows-diagnostic-data-in-your-organization.md) topic.
3. If you enabled **Internet Explorer Site Discovery**, you can disable Internet Explorer data collection by setting the *IEDataOptIn* registry key to value "0". The IEDataOptIn key can be found under: *HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection*.
4. You can also remove the “CommercialId” key from: "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\DataCollection". **This is an optional step**.
redirect_url: /windows/deployment/update/windows-analytics-FAQ-troubleshooting
---