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Merge pull request #2025 from MicrosoftDocs/sfc
Update topic per multiple customer issues
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@ -5,41 +5,57 @@ ms.localizationpriority: medium
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ms.prod: w10
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ms.mktglfcycl: manage
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ms.sitesec: library
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author: dansimp
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ms.author: dansimp
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author: greg-lindsay
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ms.author: greglin
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ms.topic: article
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ms.date: 10/09/2019
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ms.reviewer: scottmca
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manager: dansimp
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ms.audience: itpro
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---
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# Microsoft Surface Dock Firmware Update
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This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to update Surface Dock firmware while running in the background on your Surface device. Once installed, it will update any Surface Dock attached to your Surface device.
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This article explains how to use Microsoft Surface Dock Firmware Update to update Surface Dock firmware. When installed on your Surface device, it will update any Surface Dock attached to your Surface device.
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> [!NOTE]
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>Microsoft Surface Dock Firmware Update supersedes the earlier Microsoft Surface Dock Updater tool, previously available for download as part of Surface Tools for IT. It was named Surface_Dock_Updater_vx.xx.xxx.x.msi (where x indicates the version of the tool). The earlier tool has been retired, is no longer available for download, and should not be used.
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Microsoft Surface Dock Firmware Update supersedes the earlier Microsoft Surface Dock Updater tool, previously available for download as part of Surface Tools for IT. It was named Surface_Dock_Updater_vx.xx.xxx.x.msi (where x indicates the version number). The earlier tool is no longer available for download and should not be used.
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## To run Surface Dock Firmware Update
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> [!IMPORTANT]
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>Microsoft periodically releases new versions of Surface Dock Firmware Update. The MSI file is not self-updating. If you have deployed the MSI to Surface devices and a new version of the firmware is released, you will need to deploy the new version.
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## Monitor the Surface Dock Firmare Update
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This section is optional and provides an overview of how to monitor installation of the firmware update. For more detailed information about monitoring the update process, see the following sections in this article:
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- [How to verify completion of firmware update](#how-to-verify-completion-of-the-firmware-update)
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- [Event logging](#event-logging)
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- [Troubleshooting tips](#troubleshooting-tips)
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- [Versions reference](#versions-reference)
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To monitor the update:
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1. Open Event Viewer, browse to **Windows Logs > Application**, and then under **Actions** in the right-hand pane click **Filter Current Log**, enter **SurfaceDockFwUpdate** next to **Event sources**, and then click **OK**.
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2. Type the following command at an elevated command prompt:
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```cmd
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Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\WUDF\Services\SurfaceDockFwUpdate\Parameters"
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```
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3. Install the update as described in the [next section](#install-the-surface-dock-firmware-update) of this article.
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4. Event 2007 with the following text indicates a successful update: **Firmware update finished. hr=0 DriverTelementry EventCode = 2007**.
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- If the update is not successful, then event ID 2007 will be displayed as an **Error** event rather than **Information**. Additionally, the version reported in the Windows Registry will not be current.
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5. When the update is complete, updated DWORD values will be displayed in the Windows Registry, corresponding to the current version of the tool. See the [Versions reference](#versions-reference) section in this article for details. For example:
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- Component10CurrentFwVersion 0x04ac3970 (78395760)
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- Component20CurrentFwVersion 0x04915a70 (76634736)
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>[!TIP]
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>If you see "The description for Event ID xxxx from source SurfaceDockFwUpdate cannot be found" in event text, this is expected and can be ignored.
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## Install the Surface Dock Firmware Update
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This section describes how to install the firmware update.
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1. Download and install [Microsoft Surface Dock Firmware Update](https://www.microsoft.com/download/details.aspx?id=46703).
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- The file is released in the following naming format: **Surface_Dock_FwUpdate_X.XX.XXX_Win10_XXXXX_XX.XXX.XXXXX_X.MSI** and installs by default to C:\Program Files\SurfaceUpdate.
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- Requires Surface devices running at least Windows 10 version 1803 or later.
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- The update requires a Surface device running Windows 10, version 1803 or later.
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- Installing the MSI file might prompt you to restart Surface. However, restarting is not required to perform the update.
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2. After you connect Surface Dock to your Surface device, the tool checks the firmware status while running in the background.
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4. After several seconds, disconnect your Surface Dock from your device and then wait for 5 seconds before reconnecting. The Surface Dock Firmware Update will normally update the dock silently in background after you disconnect from the dock and reconnect. The process can take a few minutes to complete and will continue even if interrupted.
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### Manual installation
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If preferred, you can manually complete the update as follows:
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- Reconnect your Surface Dock for 2 minutes and then disconnect it from your device. The DisplayPort firmware update will be installed while the hardware is disconnected. The LED in the Ethernet port of the dock will blink while the update is in progress. Please wait until the LED stops blinking before you unplug your Surface Dock from power.
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> [!NOTE]
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>
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> - Manually installing the MSI file may prompt you to restart Surface; however, restarting is optional and not required.
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> - You will need to disconnect and reconnect the dock twice before the update fully completes.
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> - To create a log file, specify the path in the Msiexec command. For example, append /l*v %windir%\logs\ SurfaceDockFWI.log".
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2. Disconnect your Surface device from the Surface Dock (using the power adapter), wait ~5 seconds, and then reconnect. The Surface Dock Firmware Update will update the dock silently in background. The process can take a few minutes to complete and will continue even if interrupted.
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## Network deployment
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@ -48,7 +64,7 @@ You can use Windows Installer commands (Msiexec.exe) to deploy Surface Dock Firm
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- **Msiexec.exe /i <name of msi> /quiet /norestart**
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> [!NOTE]
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> A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]"
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> A log file is not created by default. In order to create a log file, you will need to append "/l*v [path]". For example: Msiexec.exe /i <name of msi> /l*v %windir%\logs\ SurfaceDockFWI.log"
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For more information, refer to [Command line options](https://docs.microsoft.com/windows/win32/msi/command-line-options) documentation.
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@ -56,12 +72,13 @@ For more information, refer to [Command line options](https://docs.microsoft.com
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> If you want to keep your Surface Dock updated using any other method, refer to [Update your Surface Dock](https://support.microsoft.com/help/4023478/surface-update-your-surface-dock) for details.
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## Intune deployment
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You can use Intune to distribute Surface Dock Firmware Update to your devices. First you will need to convert the MSI file to the .intunewin format, as described in the following documentation: [Intune Standalone - Win32 app management](https://docs.microsoft.com/intune/apps/apps-win32-app-management).
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Use the following command:
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- **msiexec /i <name of msi> /quiet /q**
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## How to verify completion of firmware update
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## How to verify completion of the firmware update
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Surface dock firmware consists of two components:
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@ -117,11 +134,11 @@ Events are logged in the Application Event Log. Note: Earlier versions of this
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- Ensure that the Surface Dock is disconnected, and then allow enough time for the update to complete as monitored via an LED in the Ethernet port of the dock. Wait until the LED stops blinking before you unplug Surface Dock from power.
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- Connect the Surface Dock to a different device to see if it is able to update the dock.
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## Changes and updates
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Microsoft periodically releases new versions of Surface Dock Firmware Update.Note that the MSI file is not self-updating. If you have deployed the MSI to Surface devices and a new version of the firmware is released, you will need to deploy the new version of the MSI.
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## Versions reference
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>[!NOTE]
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>The installation file is released with the following naming format: **Surface_Dock_FwUpdate_X.XX.XXX_Win10_XXXXX_XX.XXX.XXXXX_X.MSI** (ex: Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.msi) and installs by default to C:\Program Files\SurfaceUpdate.
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### Version 1.42.139
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*Release Date: September 18 2019*
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