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Stop errors

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Jeanie Decker 2018-11-30 07:34:12 -08:00
parent 9e6bafd483
commit 681b4b78ea
3 changed files with 8 additions and 6 deletions
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windows/client-management/change-history-for-client-management.md
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@ -21,6 +21,7 @@ This topic lists new and updated topics in the [Client management](index.md) doc
New or changed topic | Description
--- | ---
[Advanced troubleshooting for Windows-based computer freeze issues](troubleshoot-windows-freeze.md) | New
[Advanced troubleshooting for Stop error or blue screen error issue](troubleshoot-stop-errors.md) | New
## RELEASE: Windows 10, version 1709

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windows/client-management/troubleshoot-stop-errors.md
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@ -7,8 +7,8 @@ ms.sitesec: library
ms.topic: troubleshooting
author: kaushika-msft
ms.localizationpriority: medium
ms.author: elizapo
ms.date: 11/27/2018
ms.author: kaushika
ms.date: 11/30/2018
---
# Advanced troubleshooting for Stop error or blue screen error issue
@ -80,12 +80,13 @@ To troubleshoot Stop error messages, follow these general steps:
To configure the system for memory dump files, follow these steps:
1. Download and install [DumpConfigurator](http://winplattools.codeplex.com/releases/view/119856).
2. Start the tool, and then select **Elevate this HTA**.
1. [Download DumpConfigurator tool](https://codeplexarchive.blob.core.windows.net/archive/projects/WinPlatTools/WinPlatTools.zip).
2. Extract the .zip file and navigate to **Source Code** folder.
3. Run the tool DumpConfigurator.hta, and then select **Elevate this HTA**.
3. Select **Auto Config Kernel**.
4. Restart the computer for the setting to take effect.
5. Stop and disable Automatic System Restart Services (ASR) to prevent dump files from being written.
6. If the server is virtualized, disable autoreboot after the memory dump file is created. This lets you take a snapshot of the server in-state and also if the problem recurs.
6. If the server is virtualized, disable auto reboot after the memory dump file is created. This lets you take a snapshot of the server in-state and also if the problem recurs.
The memory dump file is saved at the following locations.

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windows/client-management/troubleshoot-windows-freeze.md
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@ -7,7 +7,7 @@ ms.sitesec: library
ms.topic: troubleshooting
author: kaushika-msft
ms.localizationpriority: medium
ms.author: elizapo
ms.author: kaushika
ms.date: 11/26/2018
---