update 1903 current status (#419)

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<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Date resolved</td></tr>
<tr><td><div id='491msg'></div><b>Duplicate folders and documents showing in user profile directory</b><br>If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.<br><br><a href = '#491msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='473msg'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><br>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software.<br><br><a href = '#473msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>June 07, 2019 <br>04:26 PM PT</td></tr>
<tr><td><div id='464msg'></div><b>Duplicate folders and documents showing in user profile directory</b><br>If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.<br><br><a href = '#464msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='466msg'></div><b>AMD RAID driver incompatibility </b><br>Installation process may stop when trying to install Windows 10, version 1903 update on computers that run certain versions of AMD RAID drivers.<br><br><a href = '#466msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>June 06, 2019 <br>11:06 AM PT</td></tr>
<tr><td><div id='469msg'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><br>Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays.<br><br><a href = '#469msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
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<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='491msgdesc'></div><b>Duplicate folders and documents showing in user profile directory</b><div>If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress.</div><div><br></div><div>To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a> and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Window 10, version 1903.</div><div>(Posted June 11, 2019)</div><br><a href ='#491msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='473msgdesc'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><div>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software. When launching a game that uses an older, impacted version of BattlEye anti-cheat software on a device running Windows 10, version 1903, the device may experience a system crash.</div><div><br></div><div>To safeguard your gaming experience, we have applied a compatibility hold on devices with the impacted versions of BattlEye software used by games installed on your PC. This will prevent Windows 10, version 1903 from being offered until the incompatible version of BattlEye software is no longer installed on the device.&nbsp;</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating your machine, we recommend you do one or more of the following:</div><div><br></div><ul><li>Verify that your game is up to date with the latest available version of BattlEye software. Some game platforms allow you to validate your game files, which can confirm that your installation is fully up to date.</li><li>Restart your system and open the game again.</li><li>Uninstall BattlEye using <a href=\"https://www.battleye.com/downloads/UninstallBE.exe\" target=\"_blank\">https://www.battleye.com/downloads/UninstallBE.exe</a>, and then reopen your game.</li><li>Uninstall and reinstall your game.</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved externally by BattlEye for all known impacted games. For a list of recent games that use BattlEye, go to <a href=\"https://www.battleye.com/\" target=\"_blank\" style=\"\"><u>https://www.battleye.com/</u></a>. We recommend following the workaround before updating to Windows 10, version 1903, as games with incompatible versions of BattleEye may fail to open after updating Windows. If you have confirmed your&nbsp;game is up to date&nbsp;and you have any issues with opening games related to a BattlEye error, please see <a href=\"https://www.battleye.com/support/faq/\" target=\"_blank\" style=\"\"><u>https://www.battleye.com/support/faq/</u></a>.</div><br><a href ='#473msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>June 07, 2019 <br>04:26 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:34 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='464msgdesc'></div><b>Duplicate folders and documents showing in user profile directory</b><div>If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress.</div><div><br></div><div>To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a>. The safeguard hold will be removed following the June Update Tuesday release.</div><div><strong>Note </strong>We recommend that you do not attempt to manually update to Windows 10, version 1903 using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><br><a href ='#464msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='466msgdesc'></div><b>AMD RAID driver incompatibility </b><div>Microsoft and AMD have identified an incompatibility with AMD RAID driver versions earlier than 9.2.0.105. When you attempt to install&nbsp;the Windows 10, version 1903 update on a Windows 10-based computer with an affected driver version, the installation process stops and you get a message like the following:</div><p class=\"ql-indent-1\">AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode.</div><p class=\"ql-indent-1\">“A driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows.”</div><div><strong>&nbsp;</strong></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with these AMD drivers from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue has been resolved externally by AMD. To resolve this issue, you will need to download the latest AMD RAID drivers directly from AMD at&nbsp;<a href=\"https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399\" target=\"_blank\">https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399</a>. The drivers must be version&nbsp;9.2.0.105 or later. Install the drivers on the affected computer, and then restart the installation process for the Windows 10, version 1903 feature update.</div><div>&nbsp;</div><div><strong>Note</strong> The safeguard hold will remain in place on machines with the older AMD RAID drivers. We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#466msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>June 06, 2019 <br>11:06 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:12 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='469msgdesc'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><div>Some Direct3D&nbsp;(D3D) applications and games (e.g., 3DMark) may fail to enter full-screen mode on displays where the display orientation has been changed from the default (e.g., a landscape display in portrait mode).</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a>.&nbsp;</div><br><a href ='#469msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:05 AM PT</td></tr>
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<td bgcolor='#d3f1fb' class='alert is-primary'><b>Current status as of June 11, 2019</b>:<br>
<div>Windows 10, version 1903 is available for any user who manually selects “Check for updates” via Windows Update for all devices that do not have a safeguard hold. If you are not offered the update, please check below for any known issues that may affect your device. The recommended servicing status is Semi-Annual Channel.<br><br><b>Note</b> follow <a href='https://twitter.com/windowsupdate' target='_blank'>@WindowsUpdate</a> to find out when new content is published to the release information dashboard.</div>
<div>Windows 10, version 1903 is available for any user who manually selects “Check for updates” via Windows Update for all devices that do not have a safeguard hold. If you are not offered the update, please check below for any known issues that may affect your device. The recommended servicing status is Semi-Annual Channel.<br><br>The June monthly update is now available for all versions of Windows 10. Microsoft strongly recommends you keep your Windows devices, regardless of which version of Windows they are running, up to date with the latest monthly updates. Monthly updates are critical to device security and ecosystem health, and help mitigate the evolving threat landscape.<br><br><b>Note</b> Follow <a href='https://twitter.com/windowsupdate' target='_blank'>@WindowsUpdate</a> to find out when new content is published to the release information dashboard.</div>
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<tr><td><div id='447msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain. <br><br><a href = '#447msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
<tr><td><div id='446msg'></div><b>Cannot launch Camera app </b><br>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps.<br><br><a href = '#446msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:47 PM PT</td></tr>
<tr><td><div id='445msg'></div><b>Intermittent loss of Wi-Fi connectivity</b><br>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. <br><br><a href = '#445msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 21, 2019 <br>04:46 PM PT</td></tr>
<tr><td><div id='491msg'></div><b>Duplicate folders and documents showing in user profile directory</b><br>If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.<br><br><a href = '#491msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='473msg'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><br>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software.<br><br><a href = '#473msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>June 07, 2019 <br>04:26 PM PT</td></tr>
<tr><td><div id='464msg'></div><b>Duplicate folders and documents showing in user profile directory</b><br>If known folders (e.g. Desktop, Documents, or Pictures folders) are redirected, an empty folder with that same name may be created.<br><br><a href = '#464msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='466msg'></div><b>AMD RAID driver incompatibility </b><br>Installation process may stop when trying to install Windows 10, version 1903 update on computers that run certain versions of AMD RAID drivers.<br><br><a href = '#466msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>June 06, 2019 <br>11:06 AM PT</td></tr>
<tr><td><div id='469msg'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><br>Some Direct3D (D3D) applications and games may fail to enter full-screen mode on rotated displays.<br><br><a href = '#469msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>May 29, 2019 <br>02:00 PM PT</td></tr>
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<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='447msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain.&nbsp;If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div>&nbsp;&nbsp;</div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until&nbsp;updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Workaround:</strong></div><div>On the “What needs your attention\" notification, click the <strong>Back </strong>button to remain on your current version of Windows 10. (Do not click <strong>Confirm</strong> as this will proceed with the update and you may experience compatibility issues.)&nbsp;Affected devices will automatically revert to the previous working configuration.</div><div><br></div><div>For more information, see <a href=\"https://www.intel.com/content/www/us/en/support/articles/000030792/graphics-drivers.html\" target=\"_blank\" style=\"\">Intel's customer support guidance</a> and the Microsoft knowledge base article <a href=\"https://support.microsoft.com/help/4465877\" target=\"_blank\" style=\"\">KB4465877</a>.</div><div><br></div><div><strong>Note</strong> We recommend you do not attempt to update your devices until newer device drivers are installed.</div><div><br></div><div><strong>Next steps: </strong>You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.</div><br><a href ='#447msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='446msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><p class=\"ql-indent-1\">\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>To temporarily resolve this issue, perform one of the following:</div><div><br></div><ul><li>Unplug your camera and plug it back in.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Disable and re-enable the driver in Device Manager. In the Search box, type \"Device Manager\" and press <strong>Enter</strong>. In the Device Manager dialog box, expand <strong>Cameras</strong>, then right-click on any <strong>RealSense</strong> driver listed and select <strong>Disable device</strong>. Right click on the driver again and select <strong>Enable device</strong>.</li></ul><p class=\"ql-indent-1\">or</div><ul><li>Restart the <strong>RealSense </strong>service. In the Search box, type \"Task Manager\" and hit <strong>Enter</strong>. In the Task Manager dialog box, click on the <strong>Services </strong>tab, right-click on <strong>RealSense</strong>, and select <strong>Restart</strong>.&nbsp;</li></ul><div></div><div><strong>Note </strong>This workaround will only resolve the issue until your next system restart.</div><div><br></div><div><strong>Note </strong>We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><div><br></div><div><strong>Next steps: </strong>We are working on a resolution and will provide an update in an upcoming release.</div><br><a href ='#446msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:47 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='445msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until&nbsp;the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Download<strong> </strong>and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div>&nbsp;</div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#445msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>May 21, 2019 <br>04:46 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='491msgdesc'></div><b>Duplicate folders and documents showing in user profile directory</b><div>If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress.</div><div><br></div><div>To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a> and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Window 10, version 1903.</div><div>(Posted June 11, 2019)</div><br><a href ='#491msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='473msgdesc'></div><b>Older versions of BattlEye anti-cheat software incompatible</b><div>Microsoft and BattlEye have identified a compatibility issue with some games that use older versions of BattlEye anti-cheat software. When launching a game that uses an older, impacted version of BattlEye anti-cheat software on a device running Windows 10, version 1903, the device may experience a system crash.</div><div><br></div><div>To safeguard your gaming experience, we have applied a compatibility hold on devices with the impacted versions of BattlEye software used by games installed on your PC. This will prevent Windows 10, version 1903 from being offered until the incompatible version of BattlEye software is no longer installed on the device.&nbsp;</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating your machine, we recommend you do one or more of the following:</div><div><br></div><ul><li>Verify that your game is up to date with the latest available version of BattlEye software. Some game platforms allow you to validate your game files, which can confirm that your installation is fully up to date.</li><li>Restart your system and open the game again.</li><li>Uninstall BattlEye using <a href=\"https://www.battleye.com/downloads/UninstallBE.exe\" target=\"_blank\">https://www.battleye.com/downloads/UninstallBE.exe</a>, and then reopen your game.</li><li>Uninstall and reinstall your game.</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved externally by BattlEye for all known impacted games. For a list of recent games that use BattlEye, go to <a href=\"https://www.battleye.com/\" target=\"_blank\" style=\"\"><u>https://www.battleye.com/</u></a>. We recommend following the workaround before updating to Windows 10, version 1903, as games with incompatible versions of BattleEye may fail to open after updating Windows. If you have confirmed your&nbsp;game is up to date&nbsp;and you have any issues with opening games related to a BattlEye error, please see <a href=\"https://www.battleye.com/support/faq/\" target=\"_blank\" style=\"\"><u>https://www.battleye.com/support/faq/</u></a>.</div><br><a href ='#473msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>June 07, 2019 <br>04:26 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:34 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='464msgdesc'></div><b>Duplicate folders and documents showing in user profile directory</b><div>If you have redirected known folders (e.g. Desktop, Documents, or Pictures folders) you may see an empty folder with the same name in your %userprofile% directories after updating to Windows 10, version 1903. This may occur if known folders were redirected when you chose to back up your content to OneDrive using the OneDrive wizard, or if you chose to back up your content during the Windows Out-of-Box-Experience (OOBE). This may also occur if you redirected your known folders manually through the Properties dialog box in File Explorer. This issue does not cause any user files to be deleted and a solution is in progress.</div><div><br></div><div>To safeguard your update experience, we have applied a quality hold on devices with redirected known folders from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a>. The safeguard hold will be removed following the June Update Tuesday release.</div><div><strong>Note </strong>We recommend that you do not attempt to manually update to Windows 10, version 1903 using the <strong>Update now</strong> button or the Media Creation Tool until this issue has been resolved.</div><br><a href ='#464msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:16 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='466msgdesc'></div><b>AMD RAID driver incompatibility </b><div>Microsoft and AMD have identified an incompatibility with AMD RAID driver versions earlier than 9.2.0.105. When you attempt to install&nbsp;the Windows 10, version 1903 update on a Windows 10-based computer with an affected driver version, the installation process stops and you get a message like the following:</div><p class=\"ql-indent-1\">AMD Ryzen™ or AMD Ryzen™ Threadripper™ configured in SATA or NVMe RAID mode.</div><p class=\"ql-indent-1\">“A driver is installed that causes stability problems on Windows. This driver will be disabled. Check with your software/driver provider for an updated version that runs on this version of Windows.”</div><div><strong>&nbsp;</strong></div><div>To safeguard your update experience, we have applied a compatibility hold on devices with these AMD drivers from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue has been resolved externally by AMD. To resolve this issue, you will need to download the latest AMD RAID drivers directly from AMD at&nbsp;<a href=\"https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399\" target=\"_blank\">https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399</a>. The drivers must be version&nbsp;9.2.0.105 or later. Install the drivers on the affected computer, and then restart the installation process for the Windows 10, version 1903 feature update.</div><div>&nbsp;</div><div><strong>Note</strong> The safeguard hold will remain in place on machines with the older AMD RAID drivers. We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.</div><br><a href ='#466msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>June 06, 2019 <br>11:06 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:12 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='469msgdesc'></div><b>D3D applications and games may fail to enter full-screen mode on rotated displays</b><div>Some Direct3D&nbsp;(D3D) applications and games (e.g., 3DMark) may fail to enter full-screen mode on displays where the display orientation has been changed from the default (e.g., a landscape display in portrait mode).</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li><li>Server: Windows Server, version 1903</li></ul><div></div><div><strong>Resolution: </strong>This issue was resolved in <a href='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a>.&nbsp;</div><br><a href ='#469msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved:<br>May 29, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:05 AM PT</td></tr>
</table>