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windows/deploy/resolve-windows-10-upgrade-errors.md
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@ -29,10 +29,10 @@ The Windows Setup application is used to upgrade a computer to Windows 10, or to
- Example error codes during this phase: 0x30018, 0x3000D
4. Second boot phase: Final settings are applied. This is also called the OOBE boot phase.
- Example error codes during this phase: 0x4000D, 0x40017
5. Rollback phase: This phase occurs if upgrade is unsuccessful.
- Example error codes during this phase: 0x50011, 0x50012
>The computer can also enter a fifth, rollback (uninstall) phase if the upgrade is unsuccessful.
Four phases of a Windows 10 upgrade:
Phases of a successful Windows 10 upgrade (rollback is not shown):
![Upgrade process](images/upgrade-process.png)
@ -42,22 +42,24 @@ WIM = Windows image (Microsoft)
## Upgrade error codes
Setup will typically return two codes:
Setup will return two codes:
1. A result code, corresponding to a specific Win32 error.
2. An extend code, corresponding to the phase and the operation when a failure occurred.
For example, a result code of 0xC1900101 with an extend code of 0x4000D will be returned as: **0xC1900101 - 0x4000D**
>If only a single code is returned, this can be because a tool is being used that does not capture the extend code, for example the [Windows 10 Upgrade Assistant](https://support.microsoft.com/en-us/kb/3159635).
Note: If only a single code is returned, this can be because a tool is being used that does not capture the extend code, for example the [Windows 10 Upgrade Assistant](https://support.microsoft.com/en-us/kb/3159635).
### Extend codes
The phase and operation of an extend code maps to the following tables.
<TABLE>
<TABLE class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
style='border-collapse:collapse;border:none'>
<TR>
<TD align="left" valign="top"><TABLE>
<TD align="left" valign="top">
<TABLE>
<TR><TD>Hex<TD>Phase
<TR><TD>0<TD>SP_EXECUTION_UNKNOWN
<TR><TD>1<TD>SP_EXECUTION_DOWNLEVEL
@ -67,7 +69,8 @@ The phase and operation of an extend code maps to the following tables.
<TR><TD>5<TD>SP_EXECUTION_UNINSTALL
</TABLE>
</TD>
<TD align="left" valign="top"><TABLE>
<TD align="left" valign="top">
<TABLE>
<TR><TD>Hex<TD>Operation
<TR><TD>0<TD>SP_EXECUTION_OP_UNKNOWN
<TR><TD>1<TD>SP_EXECUTION_OP_COPY_PAYLOAD
@ -87,7 +90,8 @@ The phase and operation of an extend code maps to the following tables.
<TR><TD>F<TD>SP_EXECUTION_OP_ADD_UNATTEND
</TABLE>
</TD>
<TD align="left" valign="top"><TABLE>
<TD align="left" valign="top">
<TABLE>
<TR><TD>Hex<TD>Operation
<TR><TD>10<TD>SP_EXECUTION_OP_ADD_DRIVER
<TR><TD>11<TD>SP_EXECUTION_OP_ENABLE_FEATURE