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---
title: Submit a support request
description: Details how to contact the Windows Autopatch Service Engineering Team and submit support requests
ms.date: 05/30/2022
ms.date: 01/06/2023
ms.prod: windows-client
ms.technology: itpro-updates
ms.topic: how-to
@ -19,6 +19,20 @@ msreviewer: hathind
You can submit support tickets to Microsoft using the Windows Autopatch admin center. Email is the recommended approach to interact with the Windows Autopatch Service Engineering Team.
## Premier and Unified support options
As a customer with a **Premier** or **Unified** support contract, you can specify the severity of your issue, and schedule a support callback for a specific day and time. These options are available when you open or submit a new issue and when you edit an active support case.
Depending on your support contract, the following severity options are available:
| Support contract | Severity options |
| ----- | ----- |
| Premier | Severity A, B or C |
| Unified | Critical or non-critical |
> [!NOTE]
> Selecting either severity **A** or **Critical** issue limits you to a phone support case. This is the fastest support option.
## Submit a new support request
Support requests are triaged and responded to as they're received.

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---
title: What's new
title: What's new 2022
description: This article lists the 2022 feature releases and any corresponding Message center post numbers.
ms.date: 12/09/2022
ms.prod: windows-client

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title: What's new
title: What's new 2023
description: This article lists the 2023 feature releases and any corresponding Message center post numbers.
ms.date: 01/06/2023
ms.prod: windows-client