Merge branch 'master' into v-CI-110060

This commit is contained in:
Teresa-Motiv 2019-11-18 09:28:20 -08:00
commit 7cfa540214
22 changed files with 261 additions and 53 deletions

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@ -1,2 +1,38 @@
{:allowed-branchname-matches ["master"]
:allowed-filename-matches ["windows/"]}
:allowed-filename-matches ["windows/"]
:acrolinx-check-settings
{
"languageId" "en"
"ruleSetName" "Standard Commercial"
"requestedFlagTypes" ["SPELLING" "GRAMMAR" "STYLE"
"TERMINOLOGY_DEPRECATED"
"TERMINOLOGY_VALID"
"VOICE_GUIDANCE"
]
"termSetNames" ["M365"]
}
:template-header
"
## Acrolinx Scorecards
**A minimum Acrolinx score of 20 is required.**
Click the scorecard links for each article to review the Acrolinx feedback on grammar, spelling, punctuation, writing style, and terminology:
| Article | Score | Issues | Scorecard | Processed |
| ------- | ----- | ------ | --------- | --------- |
"
:template-change
"| ${s/file} | ${acrolinx/qualityscore} | ${acrolinx/flags/issues} | [link](${acrolinx/scorecard}) | ${s/status} |
"
:template-footer
"
**More info about Acrolinx**
You are helping M365 test Acrolinx while we merge to the Microsoft instance. We have set the minimum score to 20 to test that the minimum score script works. This is effectively *not* setting a minimum score. If you need to bypass this score, please contact krowley or go directly to the marveldocs-admins. Thanks for your patience while we continue with roll out!
"
}

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@ -102,12 +102,15 @@ To **close** the Start menu, do the Start gesture when the Start menu is open.
### One-handed Start gesture
> [!IMPORTANT]
> For the one-handed Start gesture to work:
>
> 1. You must update to the November 2019 update (build 18363) or later.
> 1. Your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device.
You can also perform the Start gesture with only one hand. To do this, hold out your hand with your palm facing you and look at the **Start icon** on your inner wrist. **While keeping your eye on the icon**, pinch your thumb and index finger together.
> [!IMPORTANT]
> For the one-handed Start gesture to work, your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device.
![Image that shows the Start icon and the one-handed start gesture](./images/hololens-2-start-alternative.jpg)
![Image that shows the Start icon and the one-handed start gesture](./images/hololens-2-start-alternative.png)
## Start menu, mixed reality home, and apps

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@ -105,7 +105,7 @@ DFCI includes a streamlined set of UEFI configuration policies that provide an e
You configure DFCI policy settings by editing the DFCI profile from Endpoint Manager, as shown in the figure below.
- Select **Devices > Windows > Configuration Profiles > “DFCI profile name” > Properties > Settings**.
- In Endpoint Manager at devicemanagement.microsoft.com, select **Devices > Windows > Configuration Profiles > “DFCI profile name” > Properties > Settings**.
![Configure DFCI settings](images/dfciconfig.png)
@ -140,7 +140,7 @@ As stated above, DFCI can only be applied on devices registered in Windows Autop
Although Intune policy settings typically get applied almost immediately, there may be a delay of 10 minutes before the settings take effect on targeted devices. In rare circumstances, delays of up to 8 hours are possible. To ensure settings apply as soon as possible, (such as in test scenarios), you can manually sync the target devices.
- In Endpoint Manager, go to **Devices > Device enrollment > Windows enrollment > Windows Autopilot Devices** and select **Sync**.
- In Endpoint Manager at devicemanagement.microsoft.com, go to **Devices > Device enrollment > Windows enrollment > Windows Autopilot Devices** and select **Sync**.
For more information, refer to [Sync your Windows device manually](https://docs.microsoft.com/intune-user-help/sync-your-device-manually-windows).
@ -167,14 +167,19 @@ When you create a DFCI profile, all configured settings will remain in effect ac
If the original DFCI profile has been deleted, you can remove policy settings by creating a new profile and then editing the settings, as appropriate.
## Unregistering devices from DFCI to prepare for resale or recycle
## Removing DFCI management
1. Contact your partner, OEM, or reseller to unregister the device from Autopilot.
2. Remove the device from Intune.
3. Connect a Surface-branded network adapter.
4. Open Surface UEFI, which involves pressing the **Volume +** and **Power** buttons at the same time.
5. Select **Management > Configure > Refresh from Network**.
6. Validate DFCI is removed from the device in the UEFI.
**To remove DFCI management and return device to factory new state:**
1. Retire the device from Intune:
1. In Endpoint Manager at devicemanagement.microsoft.com, choose **Groups > All Devices**. Select the devices you want to retire, and then choose **Retire/Wipe.** To learn more refer to [Remove devices by using wipe, retire, or manually unenrolling the device](https://docs.microsoft.com/intune/remote-actions/devices-wipe).
2. Delete the Autopilot registration from Intune:
1. Choose **Device enrollment > Windows enrollment > Devices**.
2. Under Windows Autopilot devices, choose the devices you want to delete, and then choose **Delete**.
3. Connect device to wired internet with Surface-branded ethernet adapter. Restart device and open the UEFI menu (press and hold the volume-up button while also pressing and releasing the power button).
4. Select **Management > Configure > Refresh from Network** and then choose **Opt-out.**
To keep managing the device with Intune, but without DFCI management, self-register the device to Autopilot and enroll it to Intune. DFCI will not be applied to self-registered devices.
## Learn more
- [Ignite 2019: Announcing remote management of Surface UEFI settings from Intune](https://techcommunity.microsoft.com/t5/Surface-IT-Pro-Blog/Ignite-2019-Announcing-remote-management-of-Surface-UEFI/ba-p/978333)

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@ -13,7 +13,7 @@ metadata:
ms.date: 10/24/2019
productDirectory:
summary: This guide is designed for IT admins looking for the simplest way to move their platform to the cloud. It does not capture all the necessary steps for large scale or complex deployments. Check out at https://edujourney.microsoft.com/. Find help now at https://docs.microsoft.com/microsoft-365/education/deploy/find-deployment-help.
summary: This guide is designed for IT admins looking for the simplest way to move their platform to the cloud. It does not capture all the necessary steps for large scale or complex deployments.
items:
# Card
- title: Phase 1 - Cloud deployment
@ -71,7 +71,7 @@ productDirectory:
- url: https://docs.microsoft.com/microsoft-365/education/deploy/deploy-sharepoint-server-hybrid
text: Deploy SharePoint Server Hybrid
# Card
- title: Security & Compliance
- title: Security & compliance
imageSrc: ./images/EDU-Lockbox.svg
links:
- url: https://docs.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-deployment-checklist-p2
@ -87,10 +87,34 @@ productDirectory:
- url: https://social.technet.microsoft.com/wiki/contents/articles/35748.office-365-what-is-customer-lockbox-and-how-to-enable-it.aspx
text: Deploying Lockbox
# Card
- title: Analytics & Insights
- title: Analytics & insights
imageSrc: ./images/EDU-Education.svg
links:
- url: https://docs.microsoft.com/en-us/power-bi/service-admin-administering-power-bi-in-your-organization
text: Power BI for IT admins
- url: https://docs.microsoft.com/en-us/dynamics365/#pivot=get-started
text: Dynamics 365
text: Dynamics 365
# Card
- title: Find deployment help
imageSrc: ./images/EDU-FindHelp.svg
links:
- url: https://docs.microsoft.com/microsoft-365/education/deploy/find-deployment-help
text: IT admin help
- url: https://social.technet.microsoft.com/forums/en-us/home
text: TechNet
# Card
- title: Check out our education journey
imageSrc: ./images/EDU-ITJourney.svg
links:
- url: https://edujourney.microsoft.com/k-12/
text: K-12
- url: https://edujourney.microsoft.com/hed/
text: Higher education
# Card
- title: Additional support resources
imageSrc: ./images/EDU-Teachers.svg
links:
- url: https://support.office.com/en-us/education
text: Education help center
- url: https://support.office.com/en-us/article/teacher-training-packs-7a9ee74a-8fe5-43d3-bc23-a55185896921
text: Teacher training packs

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@ -21,7 +21,7 @@ ms.date: 07/01/2019
This topic provides information about what's new and breaking changes in Windows 10 mobile device management (MDM) enrollment and management experience across all Windows 10 devices.
For details about Microsoft mobile device management protocols for Windows 10 see [\[MS-MDM\]: Mobile Device Management Protocol](https://go.microsoft.com/fwlink/p/?LinkId=619346) and [\[MS-MDE2\]: Mobile Device Enrollment Protocol Version 2]( http://go.microsoft.com/fwlink/p/?LinkId=619347).
For details about Microsoft mobile device management protocols for Windows 10 see [\[MS-MDM\]: Mobile Device Management Protocol](https://go.microsoft.com/fwlink/p/?LinkId=619346) and [\[MS-MDE2\]: Mobile Device Enrollment Protocol Version 2]( https://go.microsoft.com/fwlink/p/?LinkId=619347).
- **Whats new in MDM for Windows 10 versions**
- [Whats new in MDM for Windows 10, version 1909](#whats-new-in-mdm-for-windows-10-version-1909)
@ -58,6 +58,7 @@ For details about Microsoft mobile device management protocols for Windows 10 s
- [What is dmwappushsvc?](#what-is-dmwappushsvc)
- **Change history in MDM documentation**
- [November 2019](#november-2019)
- [October 2019](#october-2019)
- [September 2019](#september-2019)
- [August 2019](#august-2019)
@ -1934,6 +1935,12 @@ How do I turn if off? | The service can be stopped from the "Services" console o
## Change history in MDM documentation
### November 2019
|New or updated topic | Description|
|--- | ---|
|[Policy CSP - DeliveryOptimization](policy-csp-deliveryoptimization.md)|Added option 5 in the supported values list for DeliveryOptimization/DOGroupIdSource.|
### October 2019
|New or updated topic | Description|

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@ -780,7 +780,7 @@ ADMX Info:
<!--/Scope-->
<!--Description-->
Added in Windows 10, version 1803. Set this policy to restrict peer selection to a specific source. Options available are: 1 = AD Site, 2 = Authenticated domain SID, 3 = DHCP Option ID, 4 = DNS Suffix
Added in Windows 10, version 1803. Set this policy to restrict peer selection to a specific source. Available options are: 1 = AD Site, 2 = Authenticated domain SID, 3 = DHCP Option ID, 4 = DNS Suffix, 5 = AAD.
When set, the Group ID will be assigned automatically from the selected source.
@ -790,6 +790,8 @@ The options set in this policy only apply to Group (2) download mode. If Group (
For option 3 - DHCP Option ID, the client will query DHCP Option ID 234 and use the returned GUID value as the Group ID.
Starting with Windows 10, version 1903, you can use the Azure Active Directory (AAD) Tenant ID as a means to define groups. To do this, set the value of DOGroupIdSource to 5.
<!--/Description-->
<!--ADMXMapped-->
ADMX Info:
@ -807,6 +809,7 @@ The following list shows the supported values:
- 2 - Authenticated domain SID
- 3 - DHCP user option
- 4 - DNS suffix
- 5 - AAD
<!--/SupportedValues-->
<!--/Policy-->

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@ -20,7 +20,7 @@ The UEFI configuration service provider (CSP) interfaces to UEFI's Device Firmwa
> The UEFI CSP version published in Windows 10, version 1803 is replaced with this one (version 1809).
> [!NOTE]
> The production UEFI CSP is present in 1809, but it depends upon the Device Firmware Configuration Interface (DFCI) and UEFI firmware to comply with this interface. The specification for this interface and compatible firmware is not yet available.
> The production UEFI CSP is present in 1809, but it depends upon the [Device Firmware Configuration Interface (DFCI) and UEFI firmware](https://microsoft.github.io/mu/dyn/mu_plus/DfciPkg/Docs/Dfci_Feature/) to comply with this interface.
The following diagram shows the UEFI CSP in tree format.
@ -70,7 +70,7 @@ Apply a permissions information package to UEFI. Input is the signed package in
Value type is Base64. Supported operation is Replace.
<a href="" id="permissions-result"></a>**Permissions/Result**
Retrieves the binary result package of the previous Permissions/Apply operation. This binary package contains XML describing the action taken for each individual permission.
Retrieves the binary result package of the previous Permissions/Apply operation. This binary package contains XML describing the action taken for each individual permission.
Supported operation is Get.
@ -109,17 +109,17 @@ Supported operation is Get.
Node for settings permission operations. Alternate endpoint for sending a second permission package without an OS restart.
<a href="" id="permissions2-apply"></a>**Permissions2/Apply**
Apply a permissions information package to UEFI. Input is the signed package in base64 encoded format. Alternate location for sending two permissions information packages in the same session.
Apply a permissions information package to UEFI. Input is the signed package in base64 encoded format. Alternate location for sending two permissions information packages in the same session.
Value type is Base64. Supported operation is Replace.
<a href="" id="permissions2-result"></a>**Permissions2/Result**
Retrieves the binary result package from the previous Permissions2/Apply operation. This binary package contains XML describing the action taken for each individual permission.
Retrieves the binary result package from the previous Permissions2/Apply operation. This binary package contains XML describing the action taken for each individual permission.
Supported operation is Get.
<a href="" id="settings2"></a>**Settings2**
Nodefor device settings operations. Alternate endpoint for sending a second settings package without an OS restart.
Node for device settings operations. Alternate endpoint for sending a second settings package without an OS restart.
<a href="" id="settings2-apply"></a>**Settings2/Apply**
Apply a settings information package to UEFI. Input is the signed package in base64 encoded format. Alternate location for sending two settings information packages in the same session.

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@ -32,6 +32,7 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Date resolved</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td><div id='317msg'></div><b>Updates may fail to install and you may receive Error 0x80073701</b><br>Installation of updates may fail and you may receive error code 0x80073701.<br><br><a href = '#317msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:11 AM PT</td></tr>
<tr><td><div id='228msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Devices with a range of Intel Display Audio device drivers may experience battery drain.<br><br><a href = '#228msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>November 12, 2019 <br>08:04 AM PT</td></tr>
<tr><td><div id='226msg'></div><b>Gamma ramps, color profiles, and night light settings do not apply in some cases</b><br>Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.<br><br><a href = '#226msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a></td><td>July 26, 2019 <br>02:00 PM PT</td></tr>
@ -136,6 +137,7 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='228msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain.&nbsp;If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div>&nbsp;&nbsp;</div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until&nbsp;updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with updated drivers from your device manufacturer (OEM) or Intel. The safeguard hold has been removed.</div><div><br></div><div><strong>Note </strong>If you are still experiencing the issue described, please contact your device manufacturer (OEM).</div><br><a href ='#228msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>Last updated:<br>November 12, 2019 <br>08:04 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='226msgdesc'></div><b>Gamma ramps, color profiles, and night light settings do not apply in some cases</b><div>Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.</div><div><br></div><div>Microsoft has identified some scenarios in which these features may have issues or stop working, for example:</div><ul><li>Connecting to (or disconnecting from) an external monitor, dock, or projector</li><li>Rotating the screen</li><li>Updating display drivers or making other display mode changes</li><li>Closing full screen applications</li><li>Applying custom color profiles</li><li>Running applications that rely on custom gamma ramps</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved in&nbsp;<a href='https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a> and the safeguard hold has been removed.</div><br><a href ='#226msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a></td><td>Resolved:<br>July 26, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:28 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='229msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><div class=\"ql-indent-1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved in&nbsp;<a href='https://support.microsoft.com/help/4501375' target='_blank'>KB4501375</a> and the safeguard hold has been removed.</div><br><a href ='#229msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4501375' target='_blank'>KB4501375</a></td><td>Resolved:<br>June 27, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>

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<div>There are no recently resolved issues at this time.
</div>
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Date resolved</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Resolved External<br></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
</table>
"
- title: Issue details
- items:
- type: markdown
text: "
<div>
</div>
"
- title: May 2019
- items:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Resolved External<br></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
</table>
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@ -42,7 +42,6 @@ sections:
<tr><td><div id='243msg'></div><b>Event Viewer may close or you may receive an error when using Custom Views</b><br>When trying to expand, view, or create Custom Views in Event Viewer, you may see an error or the app may close.<br><br><a href = '#243msgdesc'>See details ></a></td><td>June 11, 2019<br><a href ='https://support.microsoft.com/help/4503276' target='_blank'>KB4503276</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4503283' target='_blank'>KB4503283</a></td><td>June 20, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='155msg'></div><b>Issue using PXE to start a device from WDS</b><br>There may be issues using PXE to start a device from a WDS server configured to use Variable Window Extension.<br><br><a href = '#155msgdesc'>See details ></a></td><td>March 12, 2019<br><a href ='https://support.microsoft.com/help/4489881' target='_blank'>KB4489881</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4503276' target='_blank'>KB4503276</a></td><td>June 11, 2019 <br>10:00 AM PT</td></tr>
<tr><td><div id='218msg'></div><b>Unable to access some gov.uk websites</b><br>gov.uk websites that dont support “HSTS” may not be accessible<br><br><a href = '#218msgdesc'>See details ></a></td><td>May 14, 2019<br><a href ='https://support.microsoft.com/help/4499151' target='_blank'>KB4499151</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505050' target='_blank'>KB4505050</a></td><td>May 18, 2019 <br>02:00 PM PT</td></tr>
<tr><td><div id='213msg'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><br>When using MS UI Gothic or MS PGothic in Excel, the text, layout, or cell size may become narrower or wider.<br><br><a href = '#213msgdesc'>See details ></a></td><td>April 25, 2019<br><a href ='https://support.microsoft.com/help/4493443' target='_blank'>KB4493443</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>May 15, 2019 <br>05:55 PM PT</td></tr>
</table>
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@ -98,7 +97,6 @@ sections:
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='218msgdesc'></div><b>Unable to access some gov.uk websites</b><div>After installing the May 14, 2019 update, some gov.uk websites that dont support HTTP Strict Transport Security&nbsp;(HSTS)&nbsp;may not be accessible through Internet Explorer 11 or Microsoft Edge.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703;Windows 10, version 1607; Windows 10, version 1507;Windows 8.1; Windows 7SP1&nbsp;</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1</li></ul><div></div><div><strong>Resolved: </strong>We have released an \"optional\" update for Internet Explorer 11 (<a href=\"https://support.microsoft.com/help/4505050\" target=\"_blank\"><u>KB4505050</u></a>) to resolve this issue. We recommend you apply this update by installing <a href=\"https://support.microsoft.com/help/4505050\" target=\"_blank\"><u>KB4505050</u></a> from Windows Update and then restarting your device.</div><div>To download and install this update, see <a href=\"https://support.microsoft.com/help/3067639\" target=\"_blank\"><u>How to get an update through Windows Update</u></a>. This update is also available through the <a href=\"http://catalog.update.microsoft.com/v7/site/search.aspx?q=KB4505050\" target=\"_blank\"><u>Microsoft Update Catalog</u></a> website.</div><br><a href ='#218msg'>Back to top</a></td><td>May 14, 2019<br><a href ='https://support.microsoft.com/help/4499151' target='_blank'>KB4499151</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505050' target='_blank'>KB4505050</a></td><td>Resolved:<br>May 18, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 16, 2019 <br>01:57 PM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='213msgdesc'></div><b>Layout and cell size of Excel sheets may change when using MS UI Gothic </b><div>When using the <strong>MS UI Gothic</strong> or <strong>MS PGothic</strong> fonts, the text, layout, or cell size may become narrower or wider than expected in Microsoft Excel. For example, the layout and cell size of Microsoft Excel sheets may change when using <strong>MS</strong> <strong>UI Gothic</strong>.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703;Windows 10, version 1607;Windows 10 Enterprise LTSC 2016; Windows 10, version 1507;Windows 10 Enterprise LTSB 2015;Windows 8.1</li><li>Server: Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012</li></ul><div></div><div><strong>Resolution</strong>: This issue has been resolved.</div><br><a href ='#213msg'>Back to top</a></td><td>April 25, 2019<br><a href ='https://support.microsoft.com/help/4493443' target='_blank'>KB4493443</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>Resolved:<br>May 15, 2019 <br>05:55 PM PT<br><br>Opened:<br>May 10, 2019 <br>10:35 AM PT</td></tr>
</table>
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@ -66,7 +66,6 @@ sections:
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
<tr><td><div id='348msg'></div><b>Unable to create local users in Chinese, Japanese and Korean during device setup</b><br>You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.<br><br><a href = '#348msgdesc'>See details ></a></td><td>OS Build 17134.1006<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4516058' target='_blank'>KB4516058</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:05 AM PT</td></tr>
<tr><td><div id='364msg'></div><b>TLS connections might fail or timeout</b><br>Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.<br><br><a href = '#364msgdesc'>See details ></a></td><td>OS Build 17134.1069<br><br>October 08, 2019<br><a href ='https://support.microsoft.com/help/4520008' target='_blank'>KB4520008</a></td><td>Mitigated External<br></td><td>November 05, 2019 <br>03:36 PM PT</td></tr>
<tr><td><div id='330msg'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><br>You may receive a 15-5 error code in Windows Mixed Reality Portal and your headset may not wake up from sleep.<br><br><a href = '#330msgdesc'>See details ></a></td><td>OS Build 17134.950<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519978' target='_blank'>KB4519978</a></td><td>October 15, 2019 <br>10:00 AM PT</td></tr>
<tr><td><div id='192msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail</b><br>Operations performed on files or folders on a CSV may fail with the error: STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5).<br><br><a href = '#192msgdesc'>See details ></a></td><td>OS Build 17134.523<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480966' target='_blank'>KB4480966</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 25, 2019 <br>02:00 PM PT</td></tr>
</table>
"
@ -96,15 +95,6 @@ sections:
</table>
"
- title: September 2019
- items:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='330msgdesc'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><div>After installing <a href='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a>, Windows Mixed Reality Portal users may intermittently receive a 15-5 error code. In some cases, Windows Mixed Reality Portal may report that the headset is sleeping and pressing “Wake up” may appear to produce no action.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4519978' target='_blank'>KB4519978</a>.</div><br><a href ='#330msg'>Back to top</a></td><td>OS Build 17134.950<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512501' target='_blank'>KB4512501</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4519978' target='_blank'>KB4519978</a></td><td>Resolved:<br>October 15, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 11, 2019 <br>05:32 PM PT</td></tr>
</table>
"
- title: January 2019
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<tr><td><div id='360msg'></div><b>Microsoft Defender Advanced Threat Protection might stop running</b><br>The Microsoft Defender ATP service might stop running and might fail to send reporting data.<br><br><a href = '#360msgdesc'>See details ></a></td><td>OS Build 17763.832<br><br>October 15, 2019<br><a href ='https://support.microsoft.com/help/4520062' target='_blank'>KB4520062</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4523205' target='_blank'>KB4523205</a></td><td>November 12, 2019 <br>10:00 AM PT</td></tr>
<tr><td><div id='348msg'></div><b>Unable to create local users in Chinese, Japanese and Korean during device setup</b><br>You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.<br><br><a href = '#348msgdesc'>See details ></a></td><td>OS Build 17763.737<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4512578' target='_blank'>KB4512578</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:05 AM PT</td></tr>
<tr><td><div id='364msg'></div><b>TLS connections might fail or timeout</b><br>Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.<br><br><a href = '#364msgdesc'>See details ></a></td><td>OS Build 17763.805<br><br>October 08, 2019<br><a href ='https://support.microsoft.com/help/4519338' target='_blank'>KB4519338</a></td><td>Mitigated External<br></td><td>November 05, 2019 <br>03:36 PM PT</td></tr>
<tr><td><div id='330msg'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><br>You may receive a 15-5 error code in Windows Mixed Reality Portal and your headset may not wake up from sleep.<br><br><a href = '#330msgdesc'>See details ></a></td><td>OS Build 17763.678<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520062' target='_blank'>KB4520062</a></td><td>October 15, 2019 <br>10:00 AM PT</td></tr>
<tr><td><div id='211msg'></div><b>Devices with some Asian language packs installed may receive an error</b><br>Devices with Asian language packs installed may receive the error, \"0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND.\"<br><br><a href = '#211msgdesc'>See details ></a></td><td>OS Build 17763.437<br><br>April 09, 2019<br><a href ='https://support.microsoft.com/help/4493509' target='_blank'>KB4493509</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>May 03, 2019 <br>10:59 AM PT</td></tr>
<tr><td><div id='191msg'></div><b>Certain operations performed on a Cluster Shared Volume may fail </b><br>Operations performed on files or folders on a CSV may fail with the error: STATUS_BAD_IMPERSONATION_LEVEL (0xC00000A5).<br><br><a href = '#191msgdesc'>See details ></a></td><td>OS Build 17763.253<br><br>January 08, 2019<br><a href ='https://support.microsoft.com/help/4480116' target='_blank'>KB4480116</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>April 09, 2019 <br>10:00 AM PT</td></tr>
</table>
@ -99,15 +98,6 @@ sections:
</table>
"
- title: September 2019
- items:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='330msgdesc'></div><b>Windows Mixed Reality Portal users may intermittently receive a 15-5 error code</b><div>After installing <a href='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a>, Windows Mixed Reality Portal users may intermittently receive a 15-5 error code. In some cases, Windows Mixed Reality Portal may report that the headset is sleeping and pressing “Wake up” may appear to produce no action.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1809; Windows 10, version 1803</li></ul><div></div><div><strong>Resolution:</strong> This issue was resolved in <a href='https://support.microsoft.com/help/4520062' target='_blank'>KB4520062</a>.</div><br><a href ='#330msg'>Back to top</a></td><td>OS Build 17763.678<br><br>August 13, 2019<br><a href ='https://support.microsoft.com/help/4511553' target='_blank'>KB4511553</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4520062' target='_blank'>KB4520062</a></td><td>Resolved:<br>October 15, 2019 <br>10:00 AM PT<br><br>Opened:<br>September 11, 2019 <br>05:32 PM PT</td></tr>
</table>
"
- title: May 2019
- items:
- type: markdown

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@ -64,9 +64,9 @@ sections:
- type: markdown
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td><div id='317msg'></div><b>Updates may fail to install and you may receive Error 0x80073701</b><br>Installation of updates may fail and you may receive error code 0x80073701.<br><br><a href = '#317msgdesc'>See details ></a></td><td>OS Build 18362.145<br><br>May 29, 2019<br><a href ='https://support.microsoft.com/help/4497935' target='_blank'>KB4497935</a></td><td>Resolved<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:11 AM PT</td></tr>
<tr><td><div id='231msg'></div><b>Intermittent loss of Wi-Fi connectivity</b><br>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. <br><br><a href = '#231msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>November 12, 2019 <br>08:08 AM PT</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>November 12, 2019 <br>08:06 AM PT</td></tr>
<tr><td><div id='348msg'></div><b>Unable to create local users in Chinese, Japanese and Korean during device setup</b><br>You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.<br><br><a href = '#348msgdesc'>See details ></a></td><td>OS Build 18362.356<br><br>September 10, 2019<br><a href ='https://support.microsoft.com/help/4515384' target='_blank'>KB4515384</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:05 AM PT</td></tr>
<tr><td><div id='364msg'></div><b>TLS connections might fail or timeout</b><br>Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.<br><br><a href = '#364msgdesc'>See details ></a></td><td>OS Build 18362.418<br><br>October 08, 2019<br><a href ='https://support.microsoft.com/help/4517389' target='_blank'>KB4517389</a></td><td>Mitigated External<br></td><td>November 05, 2019 <br>03:36 PM PT</td></tr>
<tr><td><div id='228msg'></div><b>Intel Audio displays an intcdaud.sys notification</b><br>Devices with a range of Intel Display Audio device drivers may experience battery drain.<br><br><a href = '#228msgdesc'>See details ></a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>November 12, 2019 <br>08:04 AM PT</td></tr>
@ -136,8 +136,8 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='231msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1903 or Windows 10, version 1909, until&nbsp;the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating to Windows 10, version 1903 or Windows 10, version 1909, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div>&nbsp;</div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 or Windows 10, version 1909 feature update has been automatically offered to you.</div><br><a href ='#231msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 12, 2019 <br>08:08 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Check with your device manufacturer (OEM) to see if an updated driver is available and install it. You will need to install a Realtek driver version greater than 1.5.1011.0.</div><div><br></div><div><strong>Note</strong> Until an updated driver has been installed, we recommend you do not attempt to manually update using the<strong> Update now </strong>button or the Media Creation Tool.&nbsp;</div><div><br></div><div><strong>Next steps:&nbsp;</strong>Microsoft is working with Realtek to release new drivers for all affected system via Windows Update.</div><div><br></div><div><strong>October 25, 2019 note</strong> This issue was previously grouped with the Qualcomm radio issue, which is now resolved. There is no change to this issue except to remove reference to Qualcomm.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 12, 2019 <br>08:06 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='228msgdesc'></div><b>Intel Audio displays an intcdaud.sys notification</b><div>Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain.&nbsp;If you see an <strong>intcdaud.sys</strong> notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).</div><div>&nbsp;&nbsp;</div><div>To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until&nbsp;updated device drivers have been installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with updated drivers from your device manufacturer (OEM) or Intel. The safeguard hold has been removed.</div><div><br></div><div><strong>Note </strong>If you are still experiencing the issue described, please contact your device manufacturer (OEM).</div><br><a href ='#228msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved External<br></td><td>Last updated:<br>November 12, 2019 <br>08:04 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:22 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='226msgdesc'></div><b>Gamma ramps, color profiles, and night light settings do not apply in some cases</b><div>Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.</div><div><br></div><div>Microsoft has identified some scenarios in which these features may have issues or stop working, for example:</div><ul><li>Connecting to (or disconnecting from) an external monitor, dock, or projector</li><li>Rotating the screen</li><li>Updating display drivers or making other display mode changes</li><li>Closing full screen applications</li><li>Applying custom color profiles</li><li>Running applications that rely on custom gamma ramps</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved in&nbsp;<a href='https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a> and the safeguard hold has been removed.</div><br><a href ='#226msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4505903' target='_blank'>KB4505903</a></td><td>Resolved:<br>July 26, 2019 <br>02:00 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:28 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='229msgdesc'></div><b>Cannot launch Camera app </b><div>Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:</div><div class=\"ql-indent-1\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\"Close other apps, error code: 0XA00F4243.”</div><div><br></div><div>To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until&nbsp;this issue is resolved.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved in&nbsp;<a href='https://support.microsoft.com/help/4501375' target='_blank'>KB4501375</a> and the safeguard hold has been removed.</div><br><a href ='#229msg'>Back to top</a></td><td>OS Build 18362.116<br><br>May 21, 2019<br><a href ='https://support.microsoft.com/help/4505057' target='_blank'>KB4505057</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4501375' target='_blank'>KB4501375</a></td><td>Resolved:<br>June 27, 2019 <br>10:00 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:20 AM PT</td></tr>

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@ -64,8 +64,8 @@ sections:
- type: markdown
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Resolved External<br></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td><div id='231msg'></div><b>Intermittent loss of Wi-Fi connectivity</b><br>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. <br><br><a href = '#231msgdesc'>See details ></a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Mitigated External<br></td><td>November 12, 2019 <br>08:08 AM PT</td></tr>
<tr><td><div id='225msg'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><br>Microsoft has identified compatibility issues with some versions of Realtek Bluetooth radio drivers.<br><br><a href = '#225msgdesc'>See details ></a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Mitigated External<br></td><td>November 12, 2019 <br>08:06 AM PT</td></tr>
<tr><td><div id='348msg'></div><b>Unable to create local users in Chinese, Japanese and Korean during device setup</b><br>You might be unable to create users in Chinese, Japanese and Korean using Input Method Editor (IME) during OOBE.<br><br><a href = '#348msgdesc'>See details ></a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 12, 2019 <br>08:05 AM PT</td></tr>
</table>
"
@ -91,7 +91,7 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Resolution:&nbsp;</strong>This issue was resolved with an updated driver for the affected Realtek Bluetooth radio and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1909 or Windows 10, version 1903.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Resolved External<br></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='231msgdesc'></div><b>Intermittent loss of Wi-Fi connectivity</b><div>Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).</div><div><br></div><div>To safeguard your upgrade experience, we have applied a hold on devices with affected Qualcomm driver from being offered Windows 10, version 1903 or Windows 10, version 1909, until&nbsp;the updated driver is installed.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Before updating to Windows 10, version 1903 or Windows 10, version 1909, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM).</div><div>&nbsp;</div><div><strong>Note</strong> We recommend that you do not attempt to manually update using the <strong>Update now</strong> button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 or Windows 10, version 1909 feature update has been automatically offered to you.</div><br><a href ='#231msg'>Back to top</a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 12, 2019 <br>08:08 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:13 AM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='225msgdesc'></div><b>Unable to discover or connect to Bluetooth devices using some Realtek adapters</b><div>Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1909; Windows 10, version 1903</li><li>Server: Windows 10, version 1909; Windows Server, version 1903</li></ul><div></div><div><strong>Workaround: </strong>Check with your device manufacturer (OEM) to see if an updated driver is available and install it. You will need to install a Realtek driver version greater than 1.5.1011.0.</div><div><br></div><div><strong>Note</strong> Until an updated driver has been installed, we recommend you do not attempt to manually update using the<strong> Update now </strong>button or the Media Creation Tool.&nbsp;</div><div><br></div><div><strong>Next steps:&nbsp;</strong>Microsoft is working with Realtek to release new drivers for all affected system via Windows Update.</div><div><br></div><div><strong>October 25, 2019 note</strong> This issue was previously grouped with the Qualcomm radio issue, which is now resolved. There is no change to this issue except to remove reference to Qualcomm.</div><br><a href ='#225msg'>Back to top</a></td><td>OS Build 18363.476<br><br>November 12, 2019<br><a href ='https://support.microsoft.com/help/4524570' target='_blank'>KB4524570</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 12, 2019 <br>08:06 AM PT<br><br>Opened:<br>May 21, 2019 <br>07:29 AM PT</td></tr>
</table>
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@ -60,6 +60,7 @@ sections:
- type: markdown
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
<tr><td><div id='374msg'></div><b>MSRT might fail to install and be re-offered from Windows Update or WSUS </b><br>The November 2019 update for Windows Malicious Software Removal Tool (MSRT) might fail to install from WU/WSUS.<br><br><a href = '#374msgdesc'>See details ></a></td><td><br><a href ='' target='_blank'></a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td><div id='364msg'></div><b>TLS connections might fail or timeout</b><br>Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.<br><br><a href = '#364msgdesc'>See details ></a></td><td>October 08, 2019<br><a href ='https://support.microsoft.com/help/4519976' target='_blank'>KB4519976</a></td><td>Mitigated External<br></td><td>November 05, 2019 <br>03:36 PM PT</td></tr>
<tr><td><div id='310msg'></div><b>IA64 and x64 devices may fail to start after installing updates</b><br>After installing updates released on or after August 13, 2019, IA64 and x64 devices using EFI Boot may fail to start.<br><br><a href = '#310msgdesc'>See details ></a></td><td>August 13, 2019<br><a href ='https://support.microsoft.com/help/4512506' target='_blank'>KB4512506</a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>August 17, 2019 <br>12:59 PM PT</td></tr>
</table>
@ -77,6 +78,7 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='374msgdesc'></div><b>MSRT might fail to install and be re-offered from Windows Update or WSUS </b><div>The November 2019 update for Windows Malicious Software Removal Tool (MSRT) might fail to install from Windows Update (WU), Windows Server Update Services (WSUS) or Configuration Manager and might be re-offered. If you use WU or WSUS, you might also receive the following error in the WindowsUpdate.log, “Misc&nbsp;&nbsp;WARNING: Digital Signatures on file C:\\Windows\\SoftwareDistribution\\Download\\XXXX are not trusted: Error 0x800b0109”. If you use Configuration Manager, you might also receive the following error in the WUAHandler.log, \"Failed to download updates to the WUAgent datastore. Error = 0x800b0109.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WUAHandler&nbsp;&nbsp;&nbsp;14/11/2019 16:33:23&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;980 (0x03D4)\". <strong>Note</strong> All Configuration Manager information&nbsp;also applies to System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 7 SP1</li><li>Server: Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Workaround:</strong> You can manually install the November 2019 update for Windows Malicious Software Removal Tool (MSRT) by downloading it <a href=\"http://www.microsoft.com/en-us/downloads/details.aspx?familyid=ad724ae0-e72d-4f54-9ab3-75b8eb148356\" rel=\"noopener noreferrer\" target=\"_blank\">here</a> for 32-bit x86-based devices or <a href=\"https://www.microsoft.com/en-us/downloads/details.aspx?familyid=585d2bde-367f-495e-94e7-6349f4effc74\" rel=\"noopener noreferrer\" target=\"_blank\">here</a> for&nbsp;64-bit x64-based devices. If you are using WSUS or Configuration Manager, guidance can be found <a href=\"https://support.microsoft.com/help/891716\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</div><div><br></div><div><strong>Next steps:</strong> This issue has been mitigated on the server side and MSRT will no longer offered to affected platforms. We are working on a resolution and estimate a solution will be available in&nbsp;the December 2019 release of Windows Malicious Software Removal Tool (MSRT).</div><br><a href ='#374msg'>Back to top</a></td><td><br><a href ='' target='_blank'></a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='364msgdesc'></div><b>TLS connections might fail or timeout</b><div>Updates for Windows released October 8, 2019 or later provide protections, tracked by <a href=\"https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-1318\" rel=\"noopener noreferrer\" target=\"_blank\">CVE-2019-1318</a>, against an attack that could allow unauthorized access to information or data within TLS connections.&nbsp;This type of attack is known as a man-in-the-middle exploit.&nbsp;Windows might fail to connect to TLS clients and servers that do not support Extended Master Secret for resumption (<a href=\"https://tools.ietf.org/html/rfc7627\" rel=\"noopener noreferrer\" target=\"_blank\">RFC 7627</a>). Lack of RFC support might cause one or more of the following errors or logged events:</div><ul><li>\"The request was aborted: Could not create SSL/TLS secure Channel\"</li><li>SCHANNEL event 36887 is logged in the System event log with the description, \"A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.\"</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><br></div><div><strong>Next Steps: </strong>Connections between two devices running any supported version of Windows should not have this issue when fully updated.&nbsp;There is no update for Windows needed for this issue.&nbsp;These changes are required to address a security issue and security compliance. For information, see <a href=\"https://support.microsoft.com/help/4528489\" rel=\"noopener noreferrer\" target=\"_blank\">KB4528489</a>.</div><br><a href ='#364msg'>Back to top</a></td><td>October 08, 2019<br><a href ='https://support.microsoft.com/help/4519976' target='_blank'>KB4519976</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 05, 2019 <br>03:36 PM PT<br><br>Opened:<br>November 05, 2019 <br>03:36 PM PT</td></tr>
</table>
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@ -60,6 +60,7 @@ sections:
- type: markdown
text: "<div>This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.</div><br>
<table border ='0'><tr><td width='65%'>Summary</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>Last updated</td></tr>
<tr><td><div id='374msg'></div><b>MSRT might fail to install and be re-offered from Windows Update or WSUS </b><br>The November 2019 update for Windows Malicious Software Removal Tool (MSRT) might fail to install from WU/WSUS.<br><br><a href = '#374msgdesc'>See details ></a></td><td><br><a href ='' target='_blank'></a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td><div id='364msg'></div><b>TLS connections might fail or timeout</b><br>Transport Layer Security (TLS) connections might fail or timeout when connecting or attempting a resumption.<br><br><a href = '#364msgdesc'>See details ></a></td><td>October 08, 2019<br><a href ='https://support.microsoft.com/help/4520002' target='_blank'>KB4520002</a></td><td>Mitigated External<br></td><td>November 05, 2019 <br>03:36 PM PT</td></tr>
<tr><td><div id='327msg'></div><b>Issues manually installing updates by double-clicking the .msu file</b><br>You may encounter issues manually installing updates by double-clicking the .msu file and may receive an error.<br><br><a href = '#327msgdesc'>See details ></a></td><td>September 10, 2019<br><a href ='https://support.microsoft.com/help/4474419' target='_blank'>KB4474419</a></td><td>Resolved<br><a href = 'https://support.microsoft.com/help/4474419' target='_blank'>KB4474419</a></td><td>September 23, 2019 <br>10:00 AM PT</td></tr>
</table>
@ -77,6 +78,7 @@ sections:
- type: markdown
text: "
<table border ='0'><tr><td width='65%'>Details</td><td width='15%'>Originating update</td><td width='10%'>Status</td><td width='10%'>History</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='374msgdesc'></div><b>MSRT might fail to install and be re-offered from Windows Update or WSUS </b><div>The November 2019 update for Windows Malicious Software Removal Tool (MSRT) might fail to install from Windows Update (WU), Windows Server Update Services (WSUS) or Configuration Manager and might be re-offered. If you use WU or WSUS, you might also receive the following error in the WindowsUpdate.log, “Misc&nbsp;&nbsp;WARNING: Digital Signatures on file C:\\Windows\\SoftwareDistribution\\Download\\XXXX are not trusted: Error 0x800b0109”. If you use Configuration Manager, you might also receive the following error in the WUAHandler.log, \"Failed to download updates to the WUAgent datastore. Error = 0x800b0109.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;WUAHandler&nbsp;&nbsp;&nbsp;14/11/2019 16:33:23&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;980 (0x03D4)\". <strong>Note</strong> All Configuration Manager information&nbsp;also applies to System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager.</div><div><br></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 7 SP1</li><li>Server: Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><strong>Workaround:</strong> You can manually install the November 2019 update for Windows Malicious Software Removal Tool (MSRT) by downloading it <a href=\"http://www.microsoft.com/en-us/downloads/details.aspx?familyid=ad724ae0-e72d-4f54-9ab3-75b8eb148356\" rel=\"noopener noreferrer\" target=\"_blank\">here</a> for 32-bit x86-based devices or <a href=\"https://www.microsoft.com/en-us/downloads/details.aspx?familyid=585d2bde-367f-495e-94e7-6349f4effc74\" rel=\"noopener noreferrer\" target=\"_blank\">here</a> for&nbsp;64-bit x64-based devices. If you are using WSUS or Configuration Manager, guidance can be found <a href=\"https://support.microsoft.com/help/891716\" rel=\"noopener noreferrer\" target=\"_blank\">here</a>.</div><div><br></div><div><strong>Next steps:</strong> This issue has been mitigated on the server side and MSRT will no longer offered to affected platforms. We are working on a resolution and estimate a solution will be available in&nbsp;the December 2019 release of Windows Malicious Software Removal Tool (MSRT).</div><br><a href ='#374msg'>Back to top</a></td><td><br><a href ='' target='_blank'></a></td><td>Mitigated<br><a href = '' target='_blank'></a></td><td>Last updated:<br>November 15, 2019 <br>05:59 PM PT<br><br>Opened:<br>November 15, 2019 <br>05:59 PM PT</td></tr>
<tr><td style='border-left-width:1px;border-right-width:1px;border-bottom-width:1px;'><div id='364msgdesc'></div><b>TLS connections might fail or timeout</b><div>Updates for Windows released October 8, 2019 or later provide protections, tracked by <a href=\"https://portal.msrc.microsoft.com/en-US/security-guidance/advisory/CVE-2019-1318\" rel=\"noopener noreferrer\" target=\"_blank\">CVE-2019-1318</a>, against an attack that could allow unauthorized access to information or data within TLS connections.&nbsp;This type of attack is known as a man-in-the-middle exploit.&nbsp;Windows might fail to connect to TLS clients and servers that do not support Extended Master Secret for resumption (<a href=\"https://tools.ietf.org/html/rfc7627\" rel=\"noopener noreferrer\" target=\"_blank\">RFC 7627</a>). Lack of RFC support might cause one or more of the following errors or logged events:</div><ul><li>\"The request was aborted: Could not create SSL/TLS secure Channel\"</li><li>SCHANNEL event 36887 is logged in the System event log with the description, \"A fatal alert was received from the remote endpoint. The TLS protocol defined fatal alert code is 20.\"</li></ul><div></div><div><strong>Affected platforms:</strong></div><ul><li>Client: Windows 10, version 1903; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803; Windows 10, version 1709; Windows 10, version 1703; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1; Windows 7 SP1</li><li>Server: Windows Server, version 1903; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803; Windows Server, version 1709 ; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2</li></ul><div></div><div><br></div><div><strong>Next Steps: </strong>Connections between two devices running any supported version of Windows should not have this issue when fully updated.&nbsp;There is no update for Windows needed for this issue.&nbsp;These changes are required to address a security issue and security compliance. For information, see <a href=\"https://support.microsoft.com/help/4528489\" rel=\"noopener noreferrer\" target=\"_blank\">KB4528489</a>.</div><br><a href ='#364msg'>Back to top</a></td><td>October 08, 2019<br><a href ='https://support.microsoft.com/help/4520002' target='_blank'>KB4520002</a></td><td>Mitigated External<br></td><td>Last updated:<br>November 05, 2019 <br>03:36 PM PT<br><br>Opened:<br>November 05, 2019 <br>03:36 PM PT</td></tr>
</table>
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---
title: Breaking out of a Bitlocker recovery loop
description: This topic for IT professionals describes how to break out of a Bitlocker recovery loop.
ms.assetid: #c40f87ac-17d3-47b2-afc6-6c641f72ecee
ms.prod: w10
ms.mktglfcycl: explore
ms.sitesec: library
ms.pagetype: security
ms.localizationpriority: #medium
ms.author: v-maave
author: martyav
manager: dansimp
audience: ITPro
ms.collection: M365-security-compliance
ms.topic: conceptual
ms.date: 10/28/2019
---
# Breaking out of a Bitlocker recovery loop
Sometimes, following a crash, you might be unable to successfully boot into your operating system, due to the recovery screen repeatedly prompting you to enter your recovery key. This can be very frustrating.
If you've entered the correct Bitlocker recovery key multiple times, and are still unable to continue past the initial recovery screen, follow these steps to break out of the loop.
> [!NOTE]
> Only try these steps after you have restarted your device at least once.
1. On the initial recovery screen, don't enter your recovery key. Instead, select **Skip this drive**.
1. On the next screen, select **Troubleshoot**.
1. On the Troubleshoot screen, select **Advanced options**.
1. On the Advanced options screen, select **Command prompt**.
1. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp <recovery password>`
1. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:`
1. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system