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rm'd 2 previous pages split from mdatp-mac & collated them into resources page alongside known issues
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martyav
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---
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title: Collecting diagnostic information from Microsoft Defender ATP for Mac
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description: Describes how to collect diagnostic information from Microsoft Defender ATP for Mac.
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keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra
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search.product: eADQiWindows 10XVcnh
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search.appverid: #met150
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ms.prod: #w10
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ms.mktglfcycl: #deploy
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ms.sitesec: library
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ms.pagetype: security
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ms.author: v-maave
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author: martyav
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ms.localizationpriority: #medium
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manager: dansimp
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audience: ITPro
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ms.collection: M365-security-compliance
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ms.topic: conceptual
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---
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# Collecting diagnostic information
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**Applies to:**
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[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???)
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>[!IMPORTANT]
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>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
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If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default.
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1) Increase logging level:
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```bash
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mavel-mojave:~ testuser$ mdatp log-level --verbose
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Creating connection to daemon
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Connection established
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Operation succeeded
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```
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2) Reproduce the problem
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3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file.
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```bash
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mavel-mojave:~ testuser$ mdatp --diagnostic
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Creating connection to daemon
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Connection established
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"/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip"
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```
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4) Restore logging level:
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```bash
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mavel-mojave:~ testuser$ mdatp log-level --info
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Creating connection to daemon
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Connection established
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Operation succeeded
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```
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## Installation issues
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If an error occurs during installation, the installer will only report a general failure.
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The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause.
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---
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title: Microsoft Defender ATP for Mac Resources
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description: Describes resources for Microsoft Defender ATP for Mac, including how to uninstall it, how to collect diagnostic logs, and known issues with the product.
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keywords: microsoft, defender, atp, mac, installation, deploy, uninstallation, intune, jamf, macos, mojave, high sierra, sierra
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search.product: eADQiWindows 10XVcnh
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search.appverid: #met150
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ms.prod: w10
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ms.mktglfcycl: deploy
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ms.sitesec: library
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ms.pagetype: security
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ms.author: v-maave
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author: martyav
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ms.localizationpriority: #medium
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manager: dansimp
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audience: ITPro
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ms.collection: M365-security-compliance
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ms.topic: #conceptual
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---
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## Collecting diagnostic information
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**Applies to:**
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[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???)
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>[!IMPORTANT]
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>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
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If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default.
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1) Increase logging level:
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```bash
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mavel-mojave:~ testuser$ mdatp log-level --verbose
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Creating connection to daemon
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Connection established
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Operation succeeded
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```
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2) Reproduce the problem
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3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file.
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```bash
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mavel-mojave:~ testuser$ mdatp --diagnostic
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Creating connection to daemon
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Connection established
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"/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip"
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```
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4) Restore logging level:
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```bash
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mavel-mojave:~ testuser$ mdatp log-level --info
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Creating connection to daemon
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Connection established
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Operation succeeded
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```
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### Installation issues
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If an error occurs during installation, the installer will only report a general failure.
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The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause.
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## Uninstalling
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There are several ways to uninstall Microsoft Defender ATP for Mac. Please note that while centrally managed uninstall is available for JAMF, it is not yet available for Intune.
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### Within the GUI
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- Open **Finder > Applications**. Right click on **Microsoft Defender ATP > Move to Trash**.
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### From the command line:
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- ```sudo rm -rf '/Applications/Microsoft Defender ATP'```
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### With a script
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Create a script in **Settings > Computer Management > Scripts**.
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For example, this script removes Microsoft Defender ATP from the /Applications directory:
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```bash
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echo "Is WDAV installed?"
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ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null
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echo "Uninstalling WDAV..."
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rm -rf '/Applications/Microsoft Defender ATP.app'
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echo "Is WDAV still installed?"
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ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null
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echo "Done!"
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```
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### With a JAMF policy
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If you are running JAMF, your policy should contain a single script:
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Configure the appropriate scope in the **Scope** tab to specify the machines that will receive this policy.
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## Known issues
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- Not fully optimized for performance or disk space yet.
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- Full Windows Defender ATP integration is not available yet.
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- Mac devices that switch networks may appear multiple times in the APT portal.
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- Centrally managed uninstall via Intune is still in development. As an alternative, manually uninstall Microsoft Defender ATP for Mac from each client device.
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@ -1,66 +0,0 @@
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---
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title: Uninstalling Microsoft Defender ATP for Mac
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description: Describes how to uninstall Microsoft Defender ATP for Mac.
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keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra
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search.product: eADQiWindows 10XVcnh
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search.appverid: #met150
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ms.prod: #w10
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ms.mktglfcycl: #deploy
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ms.sitesec: library
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ms.pagetype: security
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ms.author: v-maave
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author: martyav
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ms.localizationpriority: #medium
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manager: dansimp
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audience: ITPro
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ms.collection: M365-security-compliance
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ms.topic: conceptual
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---
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# Uninstalling
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**Applies to:**
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[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???)
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>[!IMPORTANT]
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||||||
>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.
|
|
||||||
|
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||||||
There are several ways to uninstall Microsoft Defender ATP for Mac. Please note that while centrally managed uninstall is available for JAMF, it is not yet available for Intune. See [Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) for updates on development.
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## Within the GUI
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- Open **Finder > Applications**. Right click on **Microsoft Defender ATP > Move to Trash**.
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## From the command line:
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- ```sudo rm -rf '/Applications/Microsoft Defender ATP'```
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## With a script
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Create a script in **Settings > Computer Management > Scripts**.
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For example, this script removes Microsoft Defender ATP from the /Applications directory:
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```bash
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echo "Is WDAV installed?"
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ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null
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echo "Uninstalling WDAV..."
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rm -rf '/Applications/Microsoft Defender ATP.app'
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echo "Is WDAV still installed?"
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ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null
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echo "Done!"
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```
|
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## With a JAMF policy
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If you are running JAMF, your policy should contain a single script:
|
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Configure the appropriate scope in the **Scope** tab to specify the machines that will receive this policy.
|
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||||||
@ -508,10 +508,3 @@ Controlling product settings, triggering on-demand scans, and several other impo
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- Computer model
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- Computer model
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- Processor architecture
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- Processor architecture
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- Whether the device is a virtual machine
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- Whether the device is a virtual machine
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## Known issues
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- Not fully optimized for performance or disk space yet.
|
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- Full Windows Defender ATP integration is not available yet.
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- Mac devices that switch networks may appear multiple times in the APT portal.
|
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- Centrally managed uninstall via Intune is still in development. As an alternative, manually uninstall Microsoft Defender ATP for Mac from each client device.
|
|
||||||
Reference in New Issue
Block a user