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add machine not sending signals

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Joey Caparas 2019-03-27 10:52:35 -07:00
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commit 87de801eb7
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windows/security/threat-protection/windows-defender-atp/fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md
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@ -44,6 +44,11 @@ A reinstalled or renamed machine will generate a new machine entity in Windows D
**Machine was offboarded**</br>
If the machine was offboarded it will still appear in machines list. After 7 days, the machine health state should change to inactive.
**Machine is not sending signals**
If the machine is not sending any signals for more than 7 days to any of the Windows Defender ATP channels for any reason including conditions that fall under misconfigured machines classification, a machine can be considered inactive.
Do you expect a machine to be in ‘Active’ status? [Open a support ticket ticket](https://support.microsoft.com/getsupport?wf=0&tenant=ClassicCommercial&oaspworkflow=start_1.0.0.0&locale=en-us&supportregion=en-us&pesid=16055&ccsid=636206786382823561).
## Misconfigured machines